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HP Compaq 6715b and 6715s Notebook PC, HP Compaq 6710b and 6710s Notebook PC Maintenance and Service Guide...
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SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Product description ......................1 2 External component identification ................... 13 Top components ........................13 Buttons, switches, and fingerprint reader ..............13 Keys ........................15 Lights ........................16 TouchPad ....................... 17 Front components ........................18 Left-side components ....................... 19 Rear components ........................
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Electrostatic discharge damage ..............47 Packaging and transporting guidelines ........48 Workstation guidelines .............. 48 Equipment guidelines ..............49 Unknown user password ..................50 Component replacement procedures ..................51 Serial number ......................51 Battery ........................52 SIM ........................53 Display inverter ....................... 54 Hard drive ......................
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Diagnostics menu ....................104 System Configuration menu ..................105 6 Specifications ....................... 108 Computer specifications ......................108 15.4-inch, WSXGA display specifications ................109 15.4-inch, WXGA display specifications ................. 110 Hard drive specifications ...................... 111 Primary 6-cell, Li-ion battery specifications ................112 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ......
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Backing up specific files or folders ............142 Backing up the entire hard drive .............. 142 Creating recovery points ................. 143 Scheduling backups ................143 Performing a recovery .................... 143 Performing a recovery from the recovery discs ........... 144 Performing a recovery from the hard drive ..........144 Initiating a recovery in Windows ..........
Product description Category Description HP Compaq HP Compaq HP Compaq 6715s 6715b 6715b Notebook PC Notebook PC Notebook PC without with WWAN WWAN √ √ √ Processors AMD Turion™ 64 Mobile Technology processors: ● TL-64 (dual-core) 2.2-GHz processor with 1 MB of L2 cache ●...
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Category Description HP Compaq HP Compaq HP Compaq 6715s 6715b 6715b Notebook PC Notebook PC Notebook PC without with WWAN WWAN ● √ Panels 15.4-inch, WSXGA+ with WWAN and WLAN antenna transceivers and cables ● √ 15.4-inch, WXGA with WWAN and...
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Category Description HP Compaq HP Compaq HP Compaq 6715s 6715b 6715b Notebook PC Notebook PC Notebook PC without with WWAN WWAN ● √ √ √ Hard drives Supports all 9.5-mm, 2.5-inch hard drives ● Serial ATA The following hard drives are available: ●...
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Category Description HP Compaq HP Compaq HP Compaq 6715s 6715b 6715b Notebook PC Notebook PC Notebook PC without with WWAN WWAN ● √ √ √ S4/S5 wake on LAN (on AC power only) ● √ √ √ Network interface card (NIC) power...
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Category Description HP Compaq HP Compaq HP Compaq 6715s 6715b 6715b Notebook PC Notebook PC Notebook PC without with WWAN WWAN ● √ √ √ RJ-45 Ethernet port ● √ √ S-Video-out connector ● √ √ √ Smart AC adapter connector ●...
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HP Compaq 6715s 6715b 6715b Notebook PC Notebook PC Notebook PC without with WWAN WWAN ● √ √ HP 3D DriveGuard ● √ HP DriveGuard ● √ √ √ Security cable slot ● √ √ √ Smart card reader/bezel snap-in ●...
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Category Description HP Compaq HP Compaq HP Compaq 6710s 6710b 6710b Notebook PC Notebook PC Notebook PC without with WWAN WWAN √ √ √ Processors Intel® Core™ Duo processors: ● T7700 2.4-GHz processor with 800- MHz Front Side Bus (FSB) and 4 MB of L2 cache ●...
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Category Description HP Compaq HP Compaq HP Compaq 6710s 6710b 6710b Notebook PC Notebook PC Notebook PC without with WWAN WWAN ● √ √ √ Memory Two SODIMM slots, both customer accessible/upgradable (memory slot under the keyboard must be populated first) ●...
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Category Description HP Compaq HP Compaq HP Compaq 6710s 6710b 6710b Notebook PC Notebook PC Notebook PC without with WWAN WWAN ● √ √ √ Optical drives 12.7-mm tray load ● Fixed, no modular requirements (1- screw removal) Supports all common optical formats including the following: ●...
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Category Description HP Compaq HP Compaq HP Compaq 6710s 6710b 6710b Notebook PC Notebook PC Notebook PC without with WWAN WWAN ● √ √ √ Broadcom 802.11a/b/g ● √ √ √ Broadcom 802.11b/g ● √ √ Option for no WLAN...
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Localized cable plug support ● 3-wire plug with ground pin ● Supports multipin AC connector ● √ √ Security Fingerprint reader ● √ √ HP 3D DriveGuard ● √ HP DriveGuard ● √ √ √ Security cable slot ● √ √ √...
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Category Description HP Compaq HP Compaq HP Compaq 6710s 6710b 6710b Notebook PC Notebook PC Notebook PC without with WWAN WWAN Operating Preinstalled: system ● √ √ √ Windows Vista Home Basic ● √ √ √ Windows Vista Business 32/64 ●...
External component identification Top components Buttons, switches, and fingerprint reader Top components...
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Item Component Function ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state (Windows Vista) or in Standby (Windows XP), press the button briefly to exit Sleep or Standby.
Keys Item Component Function Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.
Lights Item Component Function ● Power lights (2) On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows Vista) or in Standby (Windows XP). ● Blinking rapidly: An AC adapter with a higher power rating must be connected. ●...
● Drive light Blinking green: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the internal hard drive. TouchPad Item Component Function TouchPad* Moves the pointer and selects or activates items on the screen.
● Drive light Blinking green: The hard drive or optical drive is being accessed. ● Amber (select models only): HP 3D DriveGuard has temporarily parked the hard drive. Speakers Produce sound. Display release latch Opens the computer.
Left-side components Item Component Function PC Card slot Supports optional Type I or Type II 32–bit (CardBus) or 16–bit PC Cards. PC Card eject button Ejects a PC Card from the PC Card slot. Power connector Connects an AC adapter. Vent Enables airflow to cool internal components.
Rear components Item Component Function Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. RJ-45 (network) jack Connects a network cable.
Bottom components Item Component Function Battery bay Holds the battery. Battery release latches (2) Release the battery from the battery bay. Accessory battery connector Connects an optional accessory battery. Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location...
Computer major components Chapter 3 Illustrated parts catalog...
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15.4-inch, WSXGA+ display assembly for use with HP Compaq 6715b and 6710b 443814-001 computer models with WWAN capability 15.4-inch, WXGA display assembly for use with HP Compaq 6715b and 6710b computer 443817-001 models with WWAN capability 15.4-inch, WXGA, BrightView display assembly for use with HP Compaq 6715b and...
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Item Description Spare part number For use with HP Compaq 6715b and 6710b computer models (includes LED board and 443911-001 cable) For use with HP Compaq 6715s and 6710s computer models (does not include LED board 443910-001 and cable) Keyboards...
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Computer feet (4 large rubber feet, 4 small rubber feet, not illustrated) (10) Processors (include thermal material) Processors for use with HP Compaq 6715 computer models in all countries and regions except Japan and Asia/ Pacific: AMD Turion TL-64 (2.2-GHz, 1-MB L2 cache) 443913-001 AMD Turion MK-38 (2.2-GHz, 512-KB L2 cache)
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430872-001 Mobile AMD Sempron 3400+ (1.8-GHz, 256-KB L2 cache) 430871-001 Processors for use with HP Compaq 6715 computer models in Japan and Asia/Pacific countries and regions AMD Turion TL-60 (2.0-GHz, 1-MB L2 cache) 443892-001 AMD Turion TL-56 (1.8-GHz, 1-MB L2 cache) 443891-001 AMD Turion TL-52 (1.6-GHz, 1-MB L2 cache)
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For use with HP Compaq 6710b computer models without WWAN capability (does not 446904-001 include WWAN module slot) For use with HP Compaq 6710s computer models 446906-001 (15) SIM slot board––for use with HP Compaq 6715b and 6710b computer models with 443907-001 WWAN capability (16) Speaker assembly 443821-001...
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Zimbabwe For use in Israel and Japan 441530-291 802.11a/b/g/n Intel WLAN module for use with HP Compaq 6710 computer models For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, 441086-001 Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican...
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Yemen, Zaire, Zambia, and Zimbabwe For use in Israel and Japan 441075-291 802.11a/b/g Intel WLAN modules for use with HP Compaq 6710 computer models For use in Antigua and Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei, 407575-001 Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia,...
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Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe For use in Japan 441060-291 802.11b/g WLAN module for use with HP Compaq 6710 computer models in Japan 409280-004 (24) Bluetooth modules (include Bluetooth module cable)
Item Description Spare part number DVD/CD-RW Combo Drive 443901-001 DVD-ROM drive 443902-001 Plastics Kit Item Description Spare part number Plastics Kit 443905-001 PC Card slot bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory/WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) Bluetooth module cover (includes 1 captive screw, secured by a C-clip) Computer feet (4 large and 4 small rubber feet) Plastics Kit...
Mass storage devices Item Description Spare part number Hard drives (include frame and connector) 160-GB, 5400-rpm 443920-001 120-GB, 5400-rpm 443919-001 80-GB, 7200-rpm 445939-001 80-GB, 5400-rpm 443918-001 Optical drives (include bezel and optical drive bracket) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 443903-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 443904-001...
Miscellaneous parts Description Spare part number AC adapters 90-watt AC adapter for use in North America 391173-001 90-watt AC adapter for use in Africa, Europe, and the Middle East 416421-021 Power cords: Australia 246959-011 Brazil 246959-201 Denmark 246959-081 Europe, the Middle East, and Africa 246959-021 Israel 246959-BB1...
EVDO WWAN module 407575-001 802.11a/b/g Intel WLAN module for use with HP Compaq 6710 computer models in Antigua and Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei, Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi...
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Mobile AMD Sempron 3500+ 1.8-GHz processor for use with HP Compaq 6715 computer models in all countries and regions except Japan and Asia/Pacific (512-KB L2 cache) 430874-001 AMD Turion TL-52 1.6-GHz processor for use with HP Compaq 6715 computer models in all countries and regions except Japan and Asia/Pacific (1-MB L2 cache) 430875-001 AMD Turion TL-56 1.8-GHz processor for use with HP Compaq 6715 computer models in all countries and...
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802.11a/b/g Broadcom WLAN module for use with all computer models only in Israel and Japan 441082-001 802.11a/b/g Intel WLAN module for use with HP Compaq 6710 computer models in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia,...
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802.11a/b/g/n Broadcom WLAN module for use with all computer models only in Israel and Japan 443808-001 Base enclosure for use with HP Compaq 6715b and 6710s computer models (includes 8 rubber feet) 443809-001 Base enclosure for use with HP Compaq 6715s and 6710s computer models (includes 8 rubber feet)
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443812-001 15.4-inch WXGA, BrightView display assembly for use with HP Compaq 6715s and 6710s computer models 443813-001 15.4-inch WSXGA+ display assembly for use with HP Compaq 6715b and 6710b computer models without WWAN capability 443814-001 15.4-inch WSXGA+ display assembly for use with HP Compaq 6715b and 6710b computer models with...
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LED board or LED board cable) 443911-001 Switch cover for use with HP Compaq 6715b and 6710b computer models (includes power button board and power button board cable and LED board and LED board cable)
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Thermal Material Kit for use in Japan and Asia/Pacific countries and regions 445939-001 80-GB, 7200-rpm hard drive 446045-001 AMD Turion MK-38 2.2-GHz processor for use with HP Compaq 6715 computer models in all countries and regions except Japan and Asia/Pacific (512-KB L2 cache) 446870-001 Display inverter (includes 2-sided tape)
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449137-001 RTC battery 449139-001 Modem module for use with HP Compaq 6710 computer models in Japan and Asia/Pacific countries and regions (includes modem module cable) 450066-001 Bluetooth module for use with all computer models in all countries and regions except Japan and Asia/Pacific...
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Hex 5.0-mm nutdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: These steps also clear CMOS. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Make special note of each screw and screw lock size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Component replacement procedures...
Battery Description Spare part number 6-cell, 2.55-Ah, 55-Wh, Li-ion battery 443885-001 6-cell, 2.20-Ah, 47-Wh, Li-ion battery 443884-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, remove it before disassembling the computer. Be sure the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.
Display inverter NOTE: If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and display hinges, see Display assembly on page Description...
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Release the bottom edge of the display bezel (3) from the display assembly. Release the inverter (1) from the display enclosure as far as the display panel cable and backlight cable allow. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. Remove the display inverter.
Hard drive Description Spare part number 160-GB, 5400-rpm hard drive 443920-001 120-GB, 5400-rpm hard drive 443919-001 80-GB, 7200-rpm hard drive 445939-001 80-GB, 5400-rpm hard drive 443918-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) to the right to disconnect it from the system board. Remove the hard drive (4) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 443905-001. There are 8 rubber feet in 2 different sizes. The feet attach to the base enclosure in the locations illustrated below. Bluetooth module Description Spare part number...
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Lift the rear edge of the cover (2), swing it toward you, and remove the cover. NOTE: The Bluetooth module cover is included in the Plastics Kit, spare part number 443905-001. Remove the Bluetooth module (1) from the computer. Disconnect the Bluetooth module cable (2) from the module. Remove the Bluetooth module.
Expansion memory module Description Spare part number 2048-MB, PC2-5300, 1-DIMM, memory module 417506-001 1024-MB, PC2-5300, 1-DIMM, memory module 414046-001 512-MB, PC2-5300, 1-DIMM, memory module 414045-001 Before removing the expansion memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install the expansion memory module. Component replacement procedures...
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe For use in Israel and Japan 441530-291 802.11a/b/g/n Intel WLAN modules for use with HP Compaq 6710 computer models For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, 441086-001...
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Zambia, and Zimbabwe For use in Israel and Japan 441075-291 802.11a/b/g Intel WLAN modules for use with HP Compaq 6710 computer models For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, 441082-001 Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El...
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Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe For use in Japan 441060-291 802.11b/g Intel WLAN module for use with HP Compaq 6710 computer models in Thailand 409280-004 Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable (2) is connected to the middle terminal on the WLAN module.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel and optical drive bracket. Description Spare part number DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 443903-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 443904-001 DVD/CD-RW Combo Drive 443901-001...
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Remove the optical drive (3) from the computer. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Component replacement procedures...
Keyboard For use in Spare part number For use in Spare part number Belgium 443811-181 Latin America 443811-161 Brazil 443811-201 Norway 443811-091 The Czech Republic 443811-221 Portugal 443811-131 Denmark 443811-081 Russia 443811-251 France 443811-051 Saudi Arabia 443811-171 French Canada 443811-121 Slovakia 443811-231 Germany...
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Loosen the three Phillips PM2.5×8.0 screws that secure the keyboard to the computer. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Slide the four keyboard retention tabs (1) toward you. The tabs are located between the keys, between the keys, between the keys, and between the...
Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Internal memory module Description Spare part number 2048-MB, PC2-5300, 1-DIMM, memory module 417506-001 1024-MB, PC2-5300, 1-DIMM, memory module...
Remove the internal memory module: Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot.
Remove the RTC battery: ▲ Use a non-conductive, flat-bladed tool to pry the RTC battery out of the slot. Reverse this procedure to install the RTC battery. Be sure the RTC battery is installed with the “+” sign facing up. WWAN module CAUTION: The WWAN module and WLAN module are not interchangeable.
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Remove the WWAN module: Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module. NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal. If the computer is equipped with an HSPDA WWAN module, the red WWAN antenna cable is connected to the only terminal on the module.
Switch cover Description Spare part number Switch cover for use with HP Compaq 6715b and 6710b computer models (includes power button 443911-001 board and cable and LED board and cable) Switch cover for use with HP Compaq 6715s and 6710s computer models (includes power button...
NOTE: The illustration below shows the fan removal steps for the HP Compaq 6715 computer model. The fan cable on the HP Compaq 6710 computer model is in a different location, but the disconnection steps are the same. Loosen the Phillips PM2.5×8.0 captive screw (2) that secures the fan to the computer.
NOTE: All heat sink spare part kits include thermal material. Description Spare part number For use with HP Compaq 6715 computer models 443912-001 For use with HP Compaq 6710 computer models 446920-001 Thermal Material Kit for use in all countries and regions except Japan and Asia/Pacific...
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NOTE: Step 1 applies to HP Compaq 6715 computer models. The heat sink on HP Compaq 6710 computer models is secured to the computer by captive screws which must be loosened rather than removed. Remove the four Phillips PM2.0×6.0 screws (1) that secure the heat sink to the system board.
All processor spare part kits include thermal material. Description Spare part number Processors for use with HP Compaq 6715 computer models in all countries and regions except Japan and Asia/Pacific: AMD Turion TL-64, 2.2-GHz processor (1-MB L2 cache) 443913-001 AMD Turion MK-38, 2.2-GHz processor (512-KB L2 cache) 446045-001 AMD Turion TL-60, 2.0-GHz processor (1-MB L2 cache)
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The illustration below shows the processor removal steps for the HP Compaq 6715 computer model. NOTE: The illustration below shows the processor removal steps for the HP Compaq 6710 computer model. Reverse this procedure to install the processor.
15.4-inch, WSXGA+ display assembly for use with HP Compaq 6715b and 6710b computer 443814-001 models with WWAN capability 15.4-inch, WXGA display assembly for use with HP Compaq 6715b and 6710b computer models 443817-001 with WWAN capability 15.4-inch, WXGA, BrightView display assembly for use with HP Compaq 6715b and 6710b...
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Remove the wireless antenna cables (2) from the routing channels and clips built into the top cover. Remove the two Torx T8M2.5×9.0 screws (1) that secure the display assembly to the computer. NOTE: The screw removed from the left hinge secures a ground loop (2) for the display panel cable.
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Lift the display assembly straight up and remove it (2). CAUTION: When installing the display assembly, be sure that the 4 wireless antenna cables routed out of the display right hinge are routed and arranged properly. Each antenna cable has an exposed section of cable (1) and a metallic grounding sleeve (2).
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If it is necessary to replace the display hinges, remove the following: (1) Four rubber screw covers from the display bezel top edge (2) Four Torx T8M2.5×6.0 screws from the display bezel top edge (3) Two rubber screw covers from the display bezel bottom edge (4) Two Torx T8M2.5×7.0 screws from the display bezel top edge Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display bezel until the bezel disengages from the display enclosure.
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Remove the display panel (2). Remove the four Phillips PM2.0×3.0 screws (1) that secure each display hinge to the display panel. Remove the display hinges (2). NOTE: The left and right display hinges are available using spare part number 446882-001. Reverse this procedure to reassemble and install the display assembly.
Top cover Description Spare part number Top cover for use with HP Compaq 6715b and 6710b computer models (includes TouchPad and 443822-001 cable and fingerprint reader) Top cover for use with HP Compaq 6715s and 6710s computer models (includes TouchPad and...
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Disconnect the TouchPad cable (1) from the system board. NOTE: Step 6 applies only to HP Compaq 6715b and 6710b computer models. Disconnect the fingerprint reader board cable (2) from the system board. Remove the microphone (3) from the clip built into the top cover and remove the microphone cable from the clips built into the top cover.
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Remove the three Torx T8M2.5×9.0 screws that secure the top cover to the computer. Lift the rear edge of the top cover (1) until it disengages from the base enclosure. Swing the rear edge of the top cover (2) toward you until it rests at an angle. Lift the top cover (3) straight up and remove it.
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If it is necessary to replace the Bluetooth module cable, disconnect the cable (2) from the system board and remove the cable from the opening (3) in the base enclosure. NOTE: The Bluetooth module cable is included with the Bluetooth module, spare part numbers 398393-002 (for use with all computer models in all countries and regions except Japan and Asia/Pacific) and 450066-001 (for use with all computer models in all countries and regions except Japan and Asia/Pacific), and is also available in the Cable Kit, spare part number...
Speaker assembly Description Spare part number Speaker assembly 443821-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Remove the speaker assembly (3). Reverse this procedure to install the speaker assembly. USB/Media Card Reader board NOTE: This section applies only to HP Compaq 6715b and 6710b computer models. Description Spare part number USB/Media Card Reader board (includes USB/Media Card Reader board cable)
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Display assembly (see Display assembly on page Top cover (see Top cover on page Remove the USB/Media Card Reader board: Disconnect the USB/Media Card Reader board cable (1) from the system board. Remove the three Phillips PM2.5×5.0 screws (2) that secure the USB/Media Card Reader board to the computer.
System board Description Spare part number System board for use with HP Compaq 6715b computer models with WWAN capability (includes 443896-001 WWAN module slot) System board for use with HP Compaq 6715b computer models without WWAN capability (does 443898-001 not include WWAN module slot)
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Remove the system board: Press the PC Card eject button (1) twice. The first press releases the PC Card eject button from the PC Card slot. The second press releases the PC Card slot bezel from the PC Card slot. (The PC Card slot bezel is partially ejected from the PC Card slot.) NOTE: The PC Card slot bezel is included in the Plastics Kit, spare part number 443905-001.
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Remove the following screws: (1) Two Phillips PM2.5×5.0 screws that secure the system board and PC Card/audio board assembly (2) One Phillips PM2.5×5.0 screw that secures the system board (3) Two Phillips PM2.5×5.0 screws that secure the optical drive connector board (4) Two Phillips PM2.5×3.0 screws that secure the system board NOTE: If the computer is equipped with a WWAN module, another Phillips PM2.5×5.0 screw...
Reverse the preceding procedure to install the system board. PC Card/audio board assembly Description Spare part number For use with HP Compaq 6715b and 6710b computer models 443889-001 For use with HP Compaq 6715s and 6710s computer models 443888-001 Component replacement procedures...
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Before removing the PC Card/audio board assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
All modem module spare part kits include a modem module cable. Description Spare part number For use with HP Compaq 6715 computer models and with HP Compaq 6710 computer models in 441074-001 all countries and regions except Japan and Asia/Pacific...
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Switch cover (see Switch cover on page Fan (see Fan on page Heat sink (see Heat sink on page Display assembly (see Display assembly on page Top cover (see Top cover on page System board (see System board on page PC Card/audio board assembly (see PC Card/audio board assembly on page Remove the modem module:...
SIM slot board NOTE: This section applies only to HP Compaq 6715b and 6710b computer models with WWAN capability. Description Spare part number SIM slot board 443907-001 Before removing the SIM slot board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Lift the SIM slot board (1) straight up and remove it, making note of the location of the pins (2) on the SIM slot board and their alignment with the system board. Reverse this procedure to install the SIM slot board. Chapter 4 Removal and replacement procedures...
Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. Open Computer Setup by turning on or restarting the computer, and then pressing while the "F10 = ROM Based Setup"...
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...
Security menu Select To do this Setup password Enter, change, or delete a setup password. Power-On password Enter, change, or delete a power-on password. ● Password options Enable/disable stringent security. ● Enable/disable password requirement on computer restart. ● DriveLock passwords Enable/disable DriveLock on any computer hard drive and on optional MultiBay hard drives.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language (or press f2) Change the Computer Setup language. ● Boot options Set f9, f10, and delay when starting up. ●...
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LAN when not in use. ● Enable/disable SATA Native Mode. ● Enable/disable Dual Core CPU. ● Enable/disable Secondary Battery Fast Charge. ● Choose Bit-shift or LBA assisted HDD Translation Mode. ● Enable/disable Windows direct application launcher. ● Enable/disable HP Lockout. Chapter 5 Computer Setup...
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Select To do this ● Built-In Device Options Enable/disable embedded WWAN Device Radio. ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth® Device Radio. ● Enable/disable LAN/WLAN Switching. When enabled, switches to a WLAN when a LAN is either unavailable or disconnected. ●...
Specifications Computer specifications Metric U.S. Dimensions Height (front to back) 3.49 to 4.05 cm 1.37 to 1.59 in Width 35.7 cm 14.05 in Depth 26.5 cm 10.43 in Weight (with optical drive, hard drive, and battery) 2.75 kg 6.06 lbs Input power Operating voltage 19.0 V dc @ 4.74 A –...
Metric U.S. Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
15.4-inch, WXGA display specifications Metric U.S. Dimensions Height 20.7 cm 8.15 in Width 33.1 cm 13.03 in Diagonal 39.1 cm 15.39 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.259 ×...
Hard drive specifications 160-GB* 120-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security...
Primary 6-cell, Li-ion battery specifications Metric U.S. Dimensions Height 2.0 cm 0.79 in Width 20.3 cm 7.99 in Depth 5.3 cm 2.09 in Weight 0.34 kg 0.75 lb Energy Voltage 14.4 V Amp-hour capacity 2.2 Ah and 2.55 Ah Watt-hour capacity 47 Wh and 55Wh Temperature Operating...
DVD-ROM drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter...
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. System DMA specifications...
Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 443906-001. Torx T8M2.5×7.0 screw Color Quantity Length...
Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0mm 5.0 mm Where used: (1) Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips) (2) One screw that secures the Bluetooth module cover to the computer (screw is captured on the cover by a C-clip) (3) One screw that secures the memory/WLAN module compartment cover to the computer (screw is captured on the cover by a C-clip)
Phillips PM2.5×13.0 captive screw Color Quantity Length Thread Head diameter Black 13.0 mm 2.5 mm 6.0 mm Where used: One screw that secures the hard drive to the computer Chapter 7 Screw listing...
Phillips PM3.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×3.0 screw...
Phillips PM2.5×3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the WLAN module to the computer Where used: 2 screws that secure the WWAN module to the computer Chapter 7 Screw listing...
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Where used: 2 screws that secure the modem module to the PC Card/audio board assembly Phillips PM2.5×3.0 screw...
Torx T8M2.5×9.0 screw Color Quantity Length Thread Head diameter Black 9.0 mm 2.5 mm 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) Four screws that secure the display assembly to the computer Where used: 2 screws that secure the display assembly to the computer Chapter 7 Screw listing...
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Where used: 13 screws that secure the top cover to the computer Where used: 3 screws that secure the top cover to the computer Torx T8M2.5×9.0 screw...
Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 8 screws that secure the display hinges to the display panel Chapter 7 Screw listing...
Black Phillips PM2.5×8.0 captive screw Color Quantity Length Thread Head diameter Black 8.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the keyboard to the computer Black Phillips PM2.5×8.0 captive screw...
Silver Phillips PM2.5×8.0 captive screw Color Quantity Length Thread Head diameter Silver 8.0 mm 2.5 mm 5.0 mm Where used: One captive screw that secures the fan to the computer Chapter 7 Screw listing...
Phillips PM2.5×8.0 screw Color Quantity Length Thread Head diameter Black 8.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan to the system board Phillips PM2.5×8.0 screw...
Phillips PM2.0×6.0 screw Color Quantity Length Thread Heat width Silver 6.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the heat sink to the computer Chapter 7 Screw listing...
Torx T8M2.5×6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the top edge of the display bezel to the display enclosure Where used: 4 screws that secure the top edge of the display panel to the display enclosure Torx T8M2.5×6.0 screw...
Hex HM5.0×9.0 screw lock Color Quantity Length Thread Head diameter Silver 9.0 mm 3.0 mm 5.0 mm Where used: 2 screw locks that secure the top cover to the computer Chapter 7 Screw listing...
Phillips PM2.5×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 5.0 mm Where used: (1) Two screws that secure the speaker assembly to the base enclosure (2) Three screws that secure the USB/Media Card Reader board to the base enclosure Phillips PM2.5×5.0 screw...
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Where used: (1) Two screws that secure the system board and PC Card/audio board assembly to the base enclosure (2) One screw that secures the system board to the base enclosure (3) Two screws that secure the optical drive connector board to the system board (4) One screw that secures the SIM slot board to the base enclosure (5) One screw that secures the PC Card/audio board assembly to the system board Chapter 7 Screw listing...
Phillips PM2.5×3.0 broad-head screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.5 mm 7.0 mm Where used: 2 screws that secure the system board to the base enclosure Phillips PM2.5×3.0 broad-head screw...
You can only recover files that you have previously backed up. HP recommends that you use HP Backup & Recovery Manager to create an entire drive backup as soon as you set up your computer. Chapter 8 Backup and recovery...
Before you can perform backup and recovery procedures, the computer must be connected to external power. NOTE: Drivers, utilities, and applications installed by HP can be copied to a CD or to a DVD using HP Backup & Recovery Manager. Backup and recovery in Windows Vista...
This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. Click Next.
You can only recover files that you have previously backed up. HP recommends that you use HP Backup & Recovery Manager to create an entire drive backup as soon as you set up your computer. Backup and recovery in Windows Vista...
HP Backup & Recovery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Recovering important files—This feature helps you reinstall important files without performing a full system recovery.
Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: Back up all personal files. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. Click Next. Click Perform a recovery, and then click Next.
NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup and Recovery Manager to create an entire drive backup as soon as you set up your computer. With HP Backup and Recovery Manager, you can perform the following tasks: ●...
Before you can perform Backup and Recovery procedures, the computer must be connected to external power. NOTE: Drivers, utilities, and applications installed by HP can be copied to a CD or to a DVD using HP Backup and Recovery Manager. Backing up specific files or folders You can back up specific files or folders to the recovery partition on the hard drive, to an optional external hard drive, or to optical discs (CDs or DVDs).
To back up specific files or folders: Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. Click Next. Click Back up to protect system settings and important data files, and then click Next.
NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup and Recovery Manager to create an entire drive backup as soon as you set up your computer. Backup and recovery in Windows XP...
HP Backup and Recovery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Recovering important files—This feature helps you reinstall important files without performing a full system recovery.
Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: Back up all personal files. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. Click Next. Click Recover important files or the entire system, and then click Next.
Connector pin assignments Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) Signal Audio signal in Audio signal in Ground Chapter 9 Connector pin assignments...
External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor...
S-Video-out Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Universal Serial Bus Signal +5 VDC Data - Data + Ground S-Video-out...
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries and regions Country or region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI Korea The Netherlands KEMA Norway NEMKO The People's Republic of China Sweden SEMKO Switzerland...
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
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Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
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Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
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Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
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Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
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Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
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Index Symbols/Numerics Bluetooth module rear 20 1394 port 19 removal 58 right-side 21 spare part numbers 32, 37, switches 13 44, 58 top 13 AC adapter, spare part numbers Bluetooth module cable TouchPad 17 36, 37 illustrated 34 computer feet accessory battery connector 22 removal 88 illustrated 33...
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removal 83 Execution Disable 106 spare part number 25, 43 external media cards, product I/O address specifications 119 display component recycling 158 description 4, 10 info button 14 display enclosure, spare part external monitor port interrupt specifications 118 numbers 25, 43, 44 location 20 inverter display hinge...