HP EliteBook User Manual
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HP EliteBook User Manual

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HP EliteBook User Guide

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  • Page 1 HP EliteBook User Guide...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Using the wireless controls ....................17 Using the wireless button ....................17 Using Wireless Assistant software (select models only) ............ 18 Using HP Connection Manager (select models only) ............18 Using operating system controls ..................19 Using a WLAN ............................ 20 Setting up a WLAN ......................
  • Page 6 Decreasing screen brightness ................40 Increasing screen brightness ................40 Activating the ambient light sensor ..............40 Using HP Quick Launch Buttons ......................41 Opening the Quick Launch Buttons control panel ................42 Using HP QuickLook .......................... 43 Using HP QuickWeb ........................... 44 Using the integrated numeric keypad ....................
  • Page 7 The process of burning a disc does not begin, or it stops before completion ......................61 A device driver must be reinstalled ..............62 Obtaining the latest HP device drivers ..........62 Obtaining Microsoft device drivers ........... 62 Webcam ............................. 64 Webcam tips ........................
  • Page 8 Capturing business card images ..................65 5 Power management Setting power options ......................... 67 Using power-saving states ....................67 Initiating and exiting Sleep ................67 Initiating and exiting Hibernation ............... 68 Using the battery meter ..................... 68 Using power plans ......................68 Viewing the current power plan .................
  • Page 9 Using Disk Defragmenter ....................85 Using Disk Cleanup ......................85 Using HP 3D DriveGuard ........................86 Identifying HP 3D DriveGuard status ................. 86 Using HP 3D DriveGuard software ..................87 Replacing the hard drive in the hard drive bay ................... 88 Replacing a drive in the upgrade bay ....................
  • Page 10 Using Computer Setup System IDs ................. 128 Using antivirus software ........................129 Using firewall software ........................130 Installing critical updates ........................131 Using HP ProtectTools Security Manager (select models only) ............132 Installing a security cable ......................... 133 11 Software updates Updating software ..........................134 Updating the BIOS ...........................
  • Page 11 HP SSM (System Software Manager) ............. 165 Using Intel Active Management Technology (select models only) ........... 166 Enabling the iAMT solution ....................166 Using the MEBx setup utility menus ................166 Using the HP Universal Print Driver (select models only) ..............168 Index ................................. 169...

  • Page 13: Features

    Features Identifying hardware To see a list of hardware installed in the computer, follow these steps: Select Start > Computer > System properties. In the left pane, click Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows®...
  • Page 14 Component Description Center pointing stick button* Functions like the center button on an external mouse. Right pointing stick button* Functions like the right button on an external mouse. TouchPad scroll zone Scrolls up or down. Right TouchPad button* Functions like the right button on an external mouse. Center TouchPad button* Functions like the center button on an external mouse.

  • Page 15: Lights

    ● Drive light Blinking turquoise: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. QuickLook light ● On: The computer is on. ● Off: The computer is off or in the Sleep or Hibernation state.
  • Page 16 Component Description ● TouchPad light Blue: TouchPad is on. ● Amber: TouchPad is off. Caps lock light On: Caps lock is on. Num lock light On: Num lock is on. ● (10) Volume mute light On: Computer sound is on. ●...

  • Page 17: Buttons, Switches, And Fingerprint Reader

    Control Panel > Performance and Maintenance > Power Options. QuickLook button ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup. NOTE: If Software Setup is not available, the default Web browser opens.
  • Page 18 Component Description ● QuickWeb button When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser. Wireless button Turns the wireless feature on or off but does not establish a wireless connection.

  • Page 19: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.
  • Page 20 Component Description ● Wireless light Blue: An integrated wireless device, such as a WLAN device, the HP Mobile Broadband Module (select models only), and/ or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● Power light On: The computer is on.

  • Page 21: Right-Side Components

    Right-side components Component Description Smart card reader Supports optional smart cards and Java™ Cards. Upgrade bay Supports an optical drive or hard drive. 3.0 SuperSpeed USB ports (2) Connect optional USB devices and transfer data at a higher speed than a 2.0 USB device. RJ-45 (network) jack Connects a network cable.

  • Page 22: Rear Components

    Component Description Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled.

  • Page 23: Bottom Components

    Holds the hard drive. Bluetooth compartment Contains a Bluetooth device. Wireless module compartment Contains an HP Mobile Broadband Module. NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 24: Display

    Display Component Description Internal display switch Turns off the display if the display is closed while the power is on. Internal microphones (2) Record sound. Webcam light On: The webcam is in use. Webcam Records audio and video and captures still photographs. Keyboard light Illuminates the keyboard in low-light conditions when the keyboard light button is pressed.

  • Page 25: Additional Hardware Components

    Component Description WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide area networks (WWANs). WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 26: Identifying The Labels

    Component Description Power cord* Connects an AC adapter to an AC outlet. Battery* Powers the computer when the computer is not plugged into an external power source. AC adapter Converts AC power to DC power. Modem cable (select models only)* Connects the internal modem to an RJ-11 telephone jack or to a country- or region-specific modem cable adapter.
  • Page 27 Card Identifier) of your SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay. Identifying the labels...

  • Page 28: Wireless, Modem, And Local Area Network

    ● HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

  • Page 29: Identifying Wireless And Network Icons

    Identifies the Wireless Assistant software on the computer and (disconnected) indicates that all of the wireless devices are off. HP Connection Opens HP Connection Manager, which enables you to create a Manager connection with an HP Mobile Broadband device (select models only). Wired network...

  • Page 30: Using Wireless Assistant Software (Select Models Only)

    Click the Help button. Using HP Connection Manager (select models only) You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your computer (select models only). To start Connection Manager, click the Connection Manager icon in the notification area, at the far right of the taskbar.

  • Page 31: Using Operating System Controls

    Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

  • Page 32: Using A Wlan

    Using a WLAN With a WLAN device, you can access a WLAN, which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...

  • Page 33: Connecting To A Wlan

    When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.

  • Page 34: Roaming To Another Network

    After the connection is made, place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

  • Page 35: Using Hp Mobile Broadband (Select Models Only)

    PIN, as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

  • Page 36: Removing A Sim

    Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Reconnect external power. Reconnect external devices.
  • Page 37 Press in on the SIM (1), and then remove it from the slot (2). Replace the battery. Reconnect external power. Reconnect external devices. Turn on the computer. Using HP Mobile Broadband (select models only)

  • Page 38: Using Bluetooth Wireless Devices (Select Models Only)

    Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.

  • Page 39: Troubleshooting Wireless Connection Problems

    Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ●...

  • Page 40: Cannot Connect To A Preferred Network

    The driver must be reinstalled. To get the latest version of the WLAN device software for your computer, follow these steps: Open your Internet browser and go to http://www.hp.com/support. Select your country or region. Click the option for software and driver downloads, and then type your computer model number in the search box.

  • Page 41: Wlan Connection Is Very Weak

    If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. Click Manage wireless networks in the left panel.

  • Page 42: Using The Modem (Select Models Only)

    Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.

  • Page 43: Connecting A Country-Specific Modem Cable Adapter

    Connecting a country-specific modem cable adapter Telephone jacks vary by country. To use the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: Plug the modem cable into the modem jack (1) on the computer.

  • Page 44: Adding New Locations When Traveling

    Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country in which you purchased the computer. As you travel to different countries, set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem.

  • Page 45: Solving Travel Connection Problems

    Solving travel connection problems If you experience modem connection problems when using the computer outside of the country in which you purchased it, try the following suggestions: ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line.

  • Page 46: Connecting To A Local Area Network (Lan)

    Clear the check box for Wait for dial tone before dialing. Click OK twice. Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.

  • Page 47: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse. Using the TouchPad To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go.

  • Page 48: Displaying System Information

    Function Hotkey Display system information. fn+esc Initiate Sleep. fn+f3 Switch the screen image. fn+f4 Display battery information. fn+f8 Decrease screen brightness. fn+f9 Increase screen brightness. fn+f10 Activate the ambient light sensor. fn+f11 To use a hotkey command on the computer keyboard, follow either of these steps: ●...

  • Page 49: Initiating Sleep

    Initiating Sleep CAUTION: To reduce the risk of information loss, save your work before initiating Sleep. Press fn+f3 to initiate Sleep. When Sleep is initiated, your information is stored in system memory, the screen is cleared, and power is conserved. While the computer is in the Sleep state, the power lights blink. The computer must be on before you can initiate Sleep.

  • Page 50: Switching The Screen Image

    Switching the screen image Press fn+f4 to switch the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard.

  • Page 51: Viewing Battery Charge Information

    Viewing battery charge information Press fn+f8 to display charge information for all installed batteries. The display indicates which batteries are charging and reports the amount of charge remaining in each battery. Using the keyboard...

  • Page 52: Decreasing Screen Brightness

    Decreasing screen brightness Press fn+f9 to decrease screen brightness. Hold down the hotkey to decrease the brightness level incrementally. Increasing screen brightness Press fn+f10 to increase screen brightness. Hold down the hotkey to increase the brightness level incrementally. Activating the ambient light sensor Press fn+f11 to activate and deactivate the ambient light sensor.

  • Page 53: Using Hp Quick Launch Buttons

    Using HP Quick Launch Buttons The HP Quick Launch Buttons enable you to quickly open programs, files, or Web sites you use frequently. You can use the factory settings, which are described in the following table. Or you can reprogram the buttons by opening the Q Menu in the Quick Launch Buttons control panel.

  • Page 54: Opening The Quick Launch Buttons Control Panel

    ● Select Start > Control Panel > Hardware and Sound > Quick Launch Buttons. ● Double-click the HP Quick Launch Buttons icon in the notification area, at the far right of the taskbar. ● Right-click the HP Quick Launch Buttons icon in the notification area, and click Adjust HP Quick Launch Buttons Properties.

  • Page 55: Using Hp Quicklook

    Using HP QuickLook QuickLook allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off, you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart.

  • Page 56: Using Hp Quickweb

    Using HP QuickWeb QuickWeb is an instant-on environment that is separate from your Windows operating system. QuickWeb allows you to rapidly access a Web browser without the need to start Windows. For information about setting up and using QuickWeb, refer to the QuickWeb software Help.

  • Page 57: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.

  • Page 58: Multimedia

    Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...

  • Page 59: Multimedia Software

    ◦ To increase volume, press and hold or tap the volume up button (3) until the desired volume level is reached. ● Windows volume control: Click the Speakers icon in the notification area, at the far right of the taskbar. Increase or decrease the volume by moving the slider up or down.

  • Page 60: Accessing Your Preinstalled Multimedia Software

    Web site. Installing your preloaded multimedia software To install your preloaded software from your hard drive, select Start > All Programs > HP Software Setup, and then follow the instructions on the screen. Installing multimedia software from a disc Insert the disc into the optical drive.

  • Page 61: Audio

    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ●...
  • Page 62 NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Chapter 4 Multimedia...

  • Page 63: Video

    Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Your computer has both an external monitor port and a DisplayPort that allow you to connect external monitors and projectors.

  • Page 64: Using The Dreamcolor Display (Select Models Only)

    To access Mobile Display Assistant, click the Mobile Display Assistant icon in the notification area, ▲ at the far right of the taskbar, or select Start > All Programs > HP > Mobile Display Assistant. For more information on using Mobile Display Assistant, refer to the software Help.

  • Page 65: Optical Drive (Select Models Only)

    Optical drive (select models only) Depending on the type of optical drive and software installed in your computer, the optical drive plays, copies, and creates CDs or DVDs. Identifying the installed optical drive Select Start > Computer. ▲ Using optical discs (CDs, DVDs, and BDs) An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs).

  • Page 66: Cd-R Discs

    NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs Use CD-R (write-once) discs to create permanent archives and to share files with virtually anyone. Typical uses include the following: ●...

  • Page 67: Playing A Cd, Dvd, Or Bd

    Typical uses include the following: ● Storage of large amounts of data ● High-definition video playback and storage ● Video games Your computer may have either a BD ROM drive or a BD R/RE drive. BD ROM is a read-only format, while the BD R/RE formats allow you to write to BDs.

  • Page 68: Configuring Autoplay

    Configuring AutoPlay Select Start > Default Programs > Change AutoPlay settings. Confirm that the Use AutoPlay for all media and devices check box is selected. Click Choose a default, and then select one of the available options for each media type listed. NOTE: Choose WinDVD to play DVDs.

  • Page 69: Copying A Cd, Dvd, Or Bd

    Copying a CD, DVD, or BD Select Start > All Programs > Roxio > Creator Business. NOTE: If this is the first time you have used Roxio, you must accept the program license agreement before you can complete this process. In the right pane, click Copy Disc.

  • Page 70: Removing An Optical Disc (Cd, Dvd, Or Bd)

    Open the folder, and then drag the files to the drive that contains the blank disc. Initiate the burning process as directed by the program you have selected. For specific instructions, refer to the software manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer's Web site.

  • Page 71: The Computer Does Not Detect The Optical Drive

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.

  • Page 72: A Disc Does Not Play

    ● Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly. ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦...

  • Page 73: A Disc Does Not Play Automatically

    A disc does not play automatically Select Start > Default Programs > Change AutoPlay settings. Confirm that the Use AutoPlay for all media and devices check box is selected. Click Save. A CD, DVD, or BD should now start automatically when it is inserted into the optical drive. A movie stops, skips, or plays erratically ●...

  • Page 74: A Device Driver Must Be Reinstalled

    To use the HP Web site to obtain HP device drivers: Open your Internet browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, and then type your computer model number in the product box.
  • Page 75 To use Windows Update: Click Start > All Programs > Windows Update. NOTE: If you have not previously set up windows update, you will be prompted to enter settings before you can check for updates. Click Check for updates. Follow the on-screen instructions. Optical drive (select models only)

  • Page 76: Webcam

    To access the webcam and HP Webcam software, select Start > All Programs > HP > HP Webcam. The webcam software enables you to experiment with the following features: ●...

  • Page 77: Capturing Business Card Images

    For information about using the webcam, select Start > Help and Support. Capturing business card images You can use the webcam with the HP Business Card Reader program to capture business card images and export the text to many types of address book software, such as Microsoft® Outlook Contacts.
  • Page 78 Slowly lower the display (1) until the webcam light (2) blinks and you hear a sound, which indicates that the webcam is now in focus. The webcam turns on, and the scanning process starts immediately. You will hear a camera shutter sound when the image is captured, and the information from the card is filled in the fields automatically.

  • Page 79: Power Management

    You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation. NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Sleep or Hibernation, and the display will be turned off. Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power.

  • Page 80: Initiating And Exiting Hibernation

    NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1080 minutes (18 hours) of inactivity when running on battery power, 1080 minutes (18 hours) of inactivity when running on external power, or when the battery reaches a critical battery level.

  • Page 81: Viewing The Current Power Plan

    Viewing the current power plan Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. ▲ – or – Select Start > Control Panel > System and Maintenance > Power Options. Selecting a different power plan Click the battery meter icon in the notification area, and then select a power plan from the list.

  • Page 82: Using External Ac Power

    External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ●...

  • Page 83: Using Battery Power

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

  • Page 84: Using Battery Check

    To access Battery information: Select Start > Help and Support > Learning centers. Scroll to the battery information once HP ▲ Support Assistant opens. Using Battery Check Battery Check provides information on the status of the battery installed in the computer.

  • Page 85: Charging A Battery

    Insert the battery into the battery bay (1) until it is seated. The battery release latch (2) automatically locks the battery into place. To remove the battery: Turn the computer upside down on a flat surface, with the battery bay toward you. Slide the battery release latch (1) to release the battery.

  • Page 86: Maximizing Battery Discharge Time

    The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.
  • Page 87 The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.

  • Page 88: Resolving A Low Battery Level

    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...

  • Page 89: Step 2: Disable Hibernation And Sleep

    To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. Leave the computer plugged into external power until the battery is fully charged.
  • Page 90 To discharge a battery: Unplug the computer from its external power source, but do not turn off the computer. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.

  • Page 91: Step 4: Fully Recharge The Battery

    Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns off. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.

  • Page 92: Storing A Battery

    Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.

  • Page 93: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: ● The computer will not turn on when connected to the AC adapter. ● The display does not turn on when the computer is connected to the AC adapter and external power.
  • Page 94 If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. Chapter 5 Power management...

  • Page 95: Drives

    Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start >...
  • Page 96 CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer or external hard drive from one location, initiate Sleep, and allow the screen to clear. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.

  • Page 97: Improving Hard Drive Performance

    HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.

  • Page 98: Using Hp 3D Driveguard

    You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: If the upgrade bay contains a hard drive, the hard drive is protected by HP 3D DriveGuard.

  • Page 99: Using Hp 3D Driveguard Software

    Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. – or – Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.

  • Page 100: Replacing The Hard Drive In The Hard Drive Bay

    Replacing the hard drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 101 Lift the hard drive (3) out of the hard drive bay. To install a hard drive: Insert the hard drive into the hard drive bay (1). Pull the hard drive tab (2) to the left to connect the hard drive. Tighten the hard drive screw (3).
  • Page 102 Tighten the hard drive cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 6 Drives...

  • Page 103: Replacing A Drive In The Upgrade Bay

    Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive. Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the upgrade bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.
  • Page 104 Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2). Remove the hard drive from the upgrade bay. Chapter 6 Drives...
  • Page 105 To install a hard drive in the upgrade bay: Insert the hard drive into the upgrade bay. Tighten the upgrade bay screw. Replacing a drive in the upgrade bay...

  • Page 106: Replacing An Optical Drive

    Replace the hard drive screws (1), and then replace the protective screw caps (2). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing an optical drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the optical drive from the upgrade bay.
  • Page 107 Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2). Remove the optical drive from the upgrade bay. Replacing a drive in the upgrade bay...
  • Page 108 To install an optical drive in the upgrade bay: Insert the optical drive into the upgrade bay. Tighten the upgrade bay screw. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 6 Drives...

  • Page 109: External Devices

    External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

  • Page 110: Using Usb Legacy Support

    CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To stop and remove a USB device: Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar.

  • Page 111: Using A 1394 Device

    Using a 1394 device IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

  • Page 112: Using An Esata Device

    Using an eSATA device An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the software manufacturer’s instructions. These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.

  • Page 113: Using External Drives

    Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ●...

  • Page 114: Using The Docking Connector

    Using the docking connector The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. 102 Chapter 7 External devices...

  • Page 115: External Media Cards

    External media cards Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...

  • Page 116: Stopping And Removing A Digital Card

    Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of available options may be displayed. Stopping and removing a digital card CAUTION: To prevent loss of data or an unresponsive system, stop a digital card before removing it.

  • Page 117: Using Expresscards (Select Models Only)

    Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device.

  • Page 118: Stopping And Removing An Expresscard

    Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area to let you know the device is recognized by the computer.

  • Page 119: Using Smart Cards (Select Models Only)

    Using Smart Cards (select models only) NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™ Cards. A smart card is a credit card–sized accessory that carries a microchip containing memory and a microprocessor.
  • Page 120 Grasp the edge of the smart card, and pull it out of the smart card reader. ▲ 108 Chapter 8 External media cards...

  • Page 121: Memory Modules

    Memory modules The computer has two memory module compartments. The primary memory module compartment is located under the keyboard. The expansion memory module compartment is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.

  • Page 122: Adding Or Replacing A Memory Module In The Expansion Memory Module Slot

    Adding or replacing a memory module in the expansion memory module slot To add or replace a memory module in the expansion memory module slot, follow these steps: Save your work. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 123 NOTE: If the expansion memory module slot is not populated, bypass step 9 and proceed to step Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
  • Page 124 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. NOTE: Depending on the memory configuration of your computer, the left DIMM connector may not be populated.

  • Page 125: Upgrading A Memory Module In The Primary Memory Module Slot

    Upgrading a memory module in the primary memory module slot To upgrade a memory module in the primary memory module slot, follow these steps: Save your work. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 126 Gently lift the top edge of the keyboard (2) and tilt the keyboard over until it rests on the palm rest of the computer. Remove the memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • Page 127 Insert a memory module: Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module and do not bend the memory module.
  • Page 128 Tighten the 3 keyboard access screws. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. 116 Chapter 9 Memory modules...

  • Page 129: 10 Security

    If the computer is stolen, CompuTrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use CompuTrace. For information about ordering the CompuTrace software, go to the HP Web site at http://www.hpshopping.com.

  • Page 130: Using Passwords

    The embedded security password, which is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to their normal HP ProtectTools functions. The embedded security password is used with the optional embedded security chip.

  • Page 131: Bios Administrator Password

    BIOS administrator passwords Function DriveLock user password Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. TPM embedded security password When enabled as a BIOS administrator password, protects access to the computer contents when the computer turns on, restarts, or exits Hibernation.

  • Page 132: Managing A Bios Administrator Password

    Managing a BIOS administrator password A BIOS administrator password is set, changed, and deleted in Computer Setup. To set or change this password in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.

  • Page 133: Entering A Bios Administrator Password

    Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After three unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Using Computer Setup DriveLock CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,...

  • Page 134: Setting A Drivelock Password

    Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 135: Entering A Drivelock Password

    Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.

  • Page 136: Changing A Drivelock Password

    Changing a DriveLock password To change a DriveLock password in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 137: Removing Drivelock Protection

    Removing DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup. Use a pointing device or the arrow keys to select Security >...

  • Page 138: Removing Automatic Drivelock Protection

    Removing Automatic DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 139: Using Computer Setup Security Features

    Using Computer Setup security features Securing system devices You can disable or enable system devices from the following menus in Computer Setup: ● Boot Options ● Device Configurations ● Built-In Device Options ● Port Options To disable or reenable system devices in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 140: Using Computer Setup System Ids

    To view this general system information in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 141: Using Antivirus Software

    If the antivirus software is preinstalled, select Start > All Programs > McAfee > Managed Services > Total Protection. If the software is preloaded, select Start > All Programs > HP Software Setup, and then follow the instructions on the screen to load the McAfee Total Protection software.

  • Page 142: Using Firewall Software

    Using firewall software When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. McAfee Total Protection antivirus software is preinstalled on the computer.

  • Page 143: Installing Critical Updates

    Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.

  • Page 144: Using Hp Protecttools Security Manager (Select Models Only)

    HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools online Help.

  • Page 145: Installing A Security Cable

    Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.

  • Page 146: 11 Software Updates

    You can manually check for updates at any time by selecting Start > Help and Support > Maintain, and then follow the on-screen instructions. Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some BIOS updates may be packaged in compressed files called ROMPaqs.
  • Page 147 To update the software using the HP Web site, follow these steps: Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. For details, refer to the "Determining the BIOS version"...

  • Page 148: Updating The Bios

    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Computer Setup.

  • Page 149: Downloading A Bios Update

    BIOS updates are posted as needed. A newer BIOS update may not be available for your computer. It is recommended that you check the HP Web site periodically for BIOS updates. Open your Internet browser, go to http://www.hp.com/support, and then select your country or region.
  • Page 150 NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information.

  • Page 151: Updating Programs And Drivers

    Updating programs and drivers Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. – or –...

  • Page 152: Using Softpaq Download Manager

    SoftPaq Download Manager is available on the HP Web site. To use SoftPaq Download Manager to download SoftPaqs, you must first download and install the program. Go to the HP Web site at http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download Manager.

  • Page 153: 12 Backup And Recovery

    ● Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use.

  • Page 154: Backing Up Your Information

    Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
  • Page 155 NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information.

  • Page 156: Performing A Recovery

    Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.

  • Page 157: Using F11

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11, follow these steps: If possible, back up all personal files.
  • Page 158 Select Repair your computer. Follow the on-screen instructions. 146 Chapter 12 Backup and recovery...

  • Page 159: 13 Computer Setup

    13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 160: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 161: File Menu

    File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. Set System Date and Time Set or change the date and time on the computer.

  • Page 162: System Configuration Menu

    User Tools Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Anti Theft AT-p Enable/disable Anti-Theft Protection.
  • Page 163 Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ● Set the MultiBoot Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default).
  • Page 164 ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb Write Protect (disabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable TXT (Intel Trusted Execution Technology) (select models only;...
  • Page 165 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default).
  • Page 166 Select To do this Port Options NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator.

  • Page 167: 14 Multiboot

    14 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
  • Page 168 NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD. The following list describes the factory setting for boot order in which drive letters A and C are assigned when MultiBoot is disabled.

  • Page 169: Enabling Boot Devices In Computer Setup

    Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 170: Considering Boot Order Changes

    Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).

  • Page 171: Choosing Multiboot Preferences

    Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing while the “Press the ESC key for Startup Menu”...

  • Page 172: Setting A Multiboot Express Prompt

    Your changes go into effect immediately. Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 173: 15 Management And Printing

    15 Management and printing Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: ● Initial software image deployment ●...

  • Page 174: Managing And Updating Software

    Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software (purchased separately). When HP Client Manager for Altiris (installed on a client computer) is used with Altiris Solutions software (installed on an administrator computer), HP Client Manager for Altiris provides increased management functionality and centralized hardware management of client devices for the following IT life-cycle areas: ●...
  • Page 175 HP Client Manager for Altiris is available for download from the HP Web site. When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client Manager for Altiris, administrators can also update the system BIOS and device driver software from a central console.

  • Page 176: Hp Ccm (Client Configuration Manager) (Select Models Only)

    HP CCM (Client Configuration Manager) (select models only) HP CCM (Client Configuration Manager) automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each computer is maintained in the correct configuration. With these automated management solutions, you can manage software throughout the life cycle of the computer.

  • Page 177: Hp Ssm (System Software Manager)

    Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web site at http://www.hp.com/go/ssm...

  • Page 178: Using Intel Active Management Technology (Select Models Only)

    Using Intel Active Management Technology (select models only) Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked computing assets. With iAMT, computers can be managed whether they are on or off. The iAMT solution is available on computers with Intel Centrino® with vPro mobile technology. Features of iAMT include: ●...
  • Page 179 iAMT Configuration Select To do this Host Name Assign a host name to the computer. TCP/IP Disable/enable network interface or DHCP (assigns an IP address if DHCP has been disabled) or change the domain name. Provision Model Assign Enterprise or Small Business iAMT model. Setup and Configuration Set options to control remote configuration of AMT.

  • Page 180: Using The Hp Universal Print Driver (Select Models Only)

    HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more information about using it, see the HP Web site at http://www.hp.com/go/universalprintdriver (English only).

  • Page 181: Index

    Index Symbols/Numerics audio-in (microphone) jack, BIOS administrator 1394 cable, connecting 99 identifying 10 password 150 1394 devices audio-out (headphone) jack, BIOS update connecting 99 identifying 10 downloading 137 stopping 99 Automatic DriveLock password installing 137 1394 port entering 125 Blu-ray Disc (BD) 53 identifying 9 removing 126 Blu-ray R/RE DVD+/-RW...
  • Page 182 159 device configurations 151 protecting 48 charging batteries 73, 76 device drivers removing 58 checking audio functions 49 HP drivers 62 writing to 48 components Microsoft drivers 62 DVD drive 101 additional hardware 13 reinstalling 62 DVD region settings 56...
  • Page 183 107 removing insert 105 switching screen image 38 removing 107 stopping 106 using 36 ExpressCard slot, identifying 10 HP 3D DriveGuard 86 keyboard hotkeys, identifying 35 external audio devices, HP Client Configuration keyboard light button, connecting 49 Manager 162, 164...
  • Page 184 drive 8 mouse, external pointing stick keyboard 12 connecting 35 identifying 1 local area network (LAN) 8 setting preferences 35 using 35 mute 4 Multi Core CPU 152 pointing stick buttons, num lock 4 MultiBoot Express 155, 160 identifying 2 power 3, 8 multimedia software port options...
  • Page 185 BIOS update 137 security cable slot, identifying 9 business card reader 65 Security menu deployment 161 Unified Extensible Firmware always prompt for HP SpareKey Disk Cleanup 85 Interface (UEFI) mode 151 enrollment 150 Disk Defragmenter 85 Universal Print Driver, using 168...
  • Page 186 Web sites WLAN label 15 HP System Software writable media 67 Manager 165 WWAN antennas, identifying 13 HP Universal Print Driver 168 WWAN device 16, 23 Intel Centrino Pro 166 Intel Pro technology for AMT 166 webcam capturing business cards 65...

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