Troubleshooting - GE E2 Series Installation And Operation Manual

Water purification machines
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2.17

Troubleshooting

This troubleshooting guide can assist you in identifying common operating problems you may
experience with your machine. The operator can easily correct may of these problems, however,
for those that persist or are not understood you should contact the GE Customer Support Center.
Have the following information available when calling the Customer Support Center:
1.
Machine installation date
2.
Model number
3.
Serial number
4.
Detailed description of problem.
T R O U B L E S H O O T I N G G U I D E
PROBLEM
Low operating pressure
POSSIBLE CAUSES
Insufficient feed water pressure
or flow
Clogged pre-filter cartridge
Dirty or fouled membrane
elements
Inlet solenoid valve not
opening
Insufficient electrical power
Pump or motor not operating
correctly
15
REMEDIES
Open feed water valve. Check
feed water valve for restrictions
in feed plumbing.
Replace pre-filter cartridge.
Flush and/or clean machine.
Verify valve receiving power
when machine is ON. Clean or
replace solenoid valve.
Verify proper voltage is present.
Check fuses and circuit
breakers.
Contact your distributor for
replacement or repair of pump
or motor.

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