Parking A Call - Cisco SPA300 Series User Manual

Using Basic Phone Functions

Parking a Call

Parking a Call

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W
You can "park" a call on a designated line so that it can be picked up from another
phone in the office. The call is on hold until it is "unparked" or the caller hangs up.
During this time, the caller will hear the call park music, if configured by your phone
administrator.
You can use star codes for this feature. For more information, see
Codes, page 70. On Cisco SPA301 and SPA501G, this feature is available only
by using the star codes.
Task
Parking a call by entering
a park number
Unparking a call by
entering the park number
To unpark a call from a
list of parked calls
Cisco SPA50xG models
Instructions
1. While on an active call, press the right-arrow
navigation button to view other softkeys.
2. Press .
Park
3. Enter one or more digits to identify the park line.
Use any easily remembered number, such as
123. You will use this number to unpark the call.
4. Press . The call disappears from your
Dial
phone screen. The caller hears "on hold" music or
messages until the call is unparked.
Use this method if you know the park number for the
call that you want to unpark.
1. Press the right-arrow navigation button to view
other softkeys.
2. Press .
Unpark
3. Enter the number of the park line.
4. Press . The call is connected.
Dial
Use this method if you do not know the park number
for the call that you want to unpark.
1. Press .
2. Select Call Park Status. The phone displays
information for all parked calls.
3. Scroll to the call that you want to unpark, and then
press . The call is connected.
Unpark
2
Using Star
45