In Lines view, the following icons and status indicators display for shared lines, depending if the line is
idle, has an active call, or has a held call:
Shared Line Status
Icon and Status Indicator
Idle
Active call
Held call
Note: Unsupported Features on Shared Lines
Call Forwarding is not available on shared lines.
Enabling Do Not Disturb on shared lines disables ringing only. You'll still see a visual
notification of the call and have the option to answer the call.
Status Indicator
(No indicator)
Solid green
Flashing red
Chapter 2: Using Basic Features
57