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Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
• If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid
green, make sure your product software was installed correctly. If necessary, reinstall your software.
Parent topic:
Related tasks
Printing a Network Status Sheet
Printing a Network Status Sheet
You can print a network status sheet to help you determine the causes of any problems you may have
using your product on a network.
To print the status sheet, press the
on the network status sheet to diagnose any problems you have.
Parent topic:
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer
Paper Ejection Problems
Parent topic:
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• If paper does not feed for printing, remove it from the tray or cassette. Reload it against the right side,
then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside
the cassette.
Solving Network Problems
network status button on the product. Examine the settings shown
Solving Network Problems
Solving Problems
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