Printer Parts - Control Panel Buttons and Lights ................11 The Power Off Timer .......................... 12 Changing the Power Off Timer Setting - Windows................. 12 Using the Epson iPrint Mobile App ..................... 13 Cleaning the Product.......................... 14 Loading Paper ............................15 Loading Paper in the Cassette ......................
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Custom Color Correction Options - Windows................41 Additional Settings Options - Windows ..................43 Selecting a Printing Preset - Windows................... 43 Printing Your Document or Photo - Windows................. 44 Selecting Default Print Settings - Windows..................45 Cancelling Printing Using a Product Button..................46 Replacing Ink and Maintenance Boxes ....................
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Network Software Cannot Find Product on a Network..............69 Cannot Print Over a Network......................69 Printing a Network Status Sheet ....................70 Solving Paper Problems........................70 Paper Feeding Problems....................... 70 Paper Jam Problems Inside the Product ..................71 Paper Jam Problems in the Cassette .................... 73 Paper Jam Problems in the Duplexer ....................
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Wireless Connection Safety Instructions ..................99 FCC Compliance Statement....................... 99 Software Notices ..........................100 Trademarks ............................104 Copyright Notice..........................105 A Note Concerning Responsible Use of Copyrighted Materials........... 105 Default Delay Times for Power Management for Epson Products ..........105 Copyright Attribution ........................106...
Note: Your product may differ from the illustrations in this guide, but the instructions are the same. Note: The illustrations do not show the ink tanks. Printer Parts Locations The Power Off Timer Using the Epson iPrint Mobile App Cleaning the Product Printer Parts Locations See these sections to identify the parts on your printer.
Printer Parts - Top Edge guides on paper cassette Paper stopper Output tray extension Output tray Edge guides on rear MP tray Rear MP (multipurpose) tray Feeder guard Parent topic: Printer Parts Locations...
power light power button network status button The Wi-Fi button paper feed button black cleaning button color cleaning button cancel button The WiFi light maintenance box light paper light ink out lights Parent topic: Printer Parts Locations Related references Printer Light Status The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode.
The Power Off Timer Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless...
1. Make sure your product is set up for wireless network printing. 2. Visit www.epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile device. 3. Download Epson iPrint from the Apple App Store or Google Play.
Loading Paper in the Cassette Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Setting the Paper Size for Each Source Loading Paper in the Cassette You can load Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), and Legal (8.5 ×...
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2. Pull out the paper cassette. 3. Slide the edge guides outward. Note: If you are using legal-size paper, squeeze the tab to extend the paper cassette.
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4. Load a stack of paper, printable side down, in the cassette as shown.
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5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guide, and is not sticking out from the end of the cassette.
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Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette. 6. Gently replace the paper cassette. 7. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing.
Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Loading Paper in the Rear MP (Multipurpose) Tray You can print documents on a variety of paper types and sizes. 1.
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2. Pull up the rear MP tray. 3. Flip the feeder guard forward, then slide the edge guides outward.
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4. Insert paper, glossy or printable side up and short edge first, in the center of the tray. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the tray.
Note: You can load binder paper with holes in the rear MP tray. The paper must be one of the following sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 ×...
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2. Pull up the rear MP tray. 3. Flip the feeder guard forward, then slide the edge guides outward.
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4. Insert envelopes, short edge first and with the flap facing down, in the center of the tray. 5. Slide the edge guides against the envelopes, but not too tightly. Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
— 10 envelopes Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Parent topic: Loading Paper Setting the Paper Size for Each Source - Windows You can change the default paper size for each source in Windows. 1. Do one of the following: • Windows 7: Click and select Devices and Printers. Right-click your product name, and select Printer properties.
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4. Select the paper size you loaded in each paper source as the Paper Size Loaded. If your paper doesn't match any of the sizes listed for the rear MP tray, select Others. This setting is recommended for the rear tray. Note: If you have not installed a second paper cassette, you cannot change the settings for Cassette 2.
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8. Close the Printer Settings window. Parent topic: Setting the Paper Size for Each Source...
Printing From a Computer Before printing from your computer, make sure your product is set up and its software is installed. Printing with Windows Cancelling Printing Using a Product Button Printing with Windows You can print with your product using any Windows printing program, as described in these sections. Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...
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4. Select the Paper Source setting that indicates where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document SizeDocument Size setting. Note: You can also select the User Defined setting to create a custom paper size. 6.
9. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Black/Grayscale setting. 10. To print on both sides of the paper, select the 2-Sided Printing checkbox and select the options you want.
Note: If your product only has one paper cassette, the Paper Cassette 2 option will not be available. Parent topic: Selecting Basic Print Settings - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type you have chosen.
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Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select the 2-Sided Printing checkbox. 2. If the Auto checkbox is not automatically selected, do one of the following: •...
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4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button. You see this window:...
7. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 8. If you selected the User-Defined document type, select the Adjustments options you want to use. 9.
Print Density Adjustments - Windows When you select the User-Defined setting, you can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing.
1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document SizeDocument Size setting, and the size of your paper as the Output Paper setting.
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Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. If you select the Adobe RGB color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
Parent topic: Selecting Additional Layout and Print Options - Windows Additional Settings Options - Windows You can select any of the Additional Settings options to customize your print. Some options may be pre- selected or unavailable, depending on other settings you have chosen. Rotate 180º...
2. Place your cursor over one of the Printing PresetsPrinting Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5.
2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with Windows Cancelling Printing Using a Product Button...
Replacing Ink and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When ink is expended or the maintenance box is at the end of its service life, you need to replace it. Check Ink and Maintenance Box Status Replacing Ink Replacing the Maintenance Box...
Windows computer. 1. To check your status, double-click the product icon in the Windows taskbar, then click Details. You see this window: 2. Replace or reinstall the maintenance box as indicated on the screen. Contact Epson if ink needs replacing.
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3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox.
Parent topic: Check Ink and Maintenance Box Status Replacing Ink To have ink replaced, call 888-201-4696. Parent topic: Replacing Ink and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week.
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4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
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6. Insert the new maintenance box into the holder and push it all the way in. 7. Press the buttons on the sides of the duplexer (rear unit) and reattach it. Parent topic: Replacing Ink and Maintenance Boxes...
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...
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2. Turn off the product. 3. Hold down the color cleaning button as you press the power button to turn the printer back on. Hold down both buttons until the power light begins to flash, then release the buttons. 4. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 5.
Checking the Nozzles Using the Product Software You can check the print head nozzles using a utility on your Windows computer. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3.
Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Replacing Ink and Maintenance Boxes Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
2. Load a few sheets of plain paper in the product. 3. Hold down either the black cleaning or the color cleaning button for 3 seconds to start the cleaning cycle, which lasts around 1 minute. The power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished.
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1. Load a few sheets of plain paper in the product. 2. Right-click the product icon in the Windows taskbar. 3. Select Head Cleaning. 4. Select the cleaning cycle you want to run, based on the nozzle check pattern. 5. Click Start to begin the cleaning cycle. The light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
If you don’t see any improvement, turn off the product and wait at least 6 hours. Then check the print quality again. If quality still does not improve, contact Epson for support. Parent topic: Ink Tube Flushing...
Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Software Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using the Product Software You can align the print head using a utility on your Windows computer. 1.
6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
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2. Press the paper feed button to load and eject paper. 3. Repeat as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality...
Solving Problems Check these sections for solutions to problems you may have using your product. Printer Light Status Running a Printer Check Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems When to Uninstall Your Product Software Where to Get Help...
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Lights ink out Light status Condition/solution The printer is turned on. power light is on power light is flashing The printer is busy. Wait for the power light to stop flashing before turning off the printer. The WiFi/Ethernet light is lit The printer is connected to the network.
Turn the printer off and then back on again. If the error does not clear, contact Epson. The yellow ink out light is flashing The firmware update has failed, and the printer is in recovery mode.
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• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the printer may have a problem. Check the other solutions in this book. If they do not work, contact Epson. Parent topic:...
15 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. • Make sure the ink tube locks are open and the cap is properly installed.
Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Cannot Print Over a Network Printing a Network Status Sheet Parent topic: Solving Problems...
Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify connection using your product control panel. •...
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. • Do not load more than the recommended number of sheets. • If paper jams when you print on both sides of the paper, try loading fewer sheets. •...
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3. Remove any paper inside, including torn pieces. 4. Close the front cover. 5. If any jammed paper remains near the output tray, carefully remove it. 6. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer...
Paper Jam Problems in the Cassette If paper has jammed in the cassette, try this solution: 1. Close the output tray. 2. Pull out the paper cassette. 3. Remove any jammed paper inside the cassette. 4. Remove any paper jammed inside the paper cassette slot.
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5. Carefully follow all paper loading instructions when you load new paper. 6. Replace the paper cassette.
7. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Paper Jam Problems in the Duplexer If paper has jammed in the duplexer (rear unit), try these solutions: 1.
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4. If paper is jammed in the duplexer, remove the paper as shown. 5. Press the buttons on the duplexer as you press it into place on your product.
6. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: •...
Related tasks Cancelling Printing Using a Product Button Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Noise Occurs, But Nothing Prints Noise When Product Sits for a While Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic:...
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes. Parent topic: Solving Problems Printing from a Computer Related tasks...
5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the Shortcut Icon box. 8. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: •...
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Related tasks Selecting Additional Layout and Print Options - Windows Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software.
Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the Windows Spooler: • Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select Control Panel >...
Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Slanted Printout...
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
3. Do one of the following: • Windows 8: Navigate to the Start screen, right-click the screen and select All apps. Select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, call (888) 201-4696.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements Printing Specifications...
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Note: You can load binder paper with holes in the rear MP tray. The paper must be one of the following sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 ×...
Weight 24.0 lb (10.9 kg) (without ink) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 0.5/0.25 A Power consumption Printing: 23 W (ISO/IEC24712) (Approximate)
• Manufacturer: Marvell Semiconductor Inc. • Type: SP88W8786-MD0-2C2T00 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
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To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Parent topic: Technical Specifications...
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. General Printer Safety Instructions FCC Compliance Statement...
• Do not place the printer near a radiator or heating vent or in direct sunlight. • Leave enough room around the printer for sufficient ventilation. Do not block or cover openings in the case or insert objects through the slots. •...
• Do not put your hand inside the product or touch any packs during printing. • Install a new ink pack immediately after removing an expended one. Leaving packs uninstalled can dry out the print head and may prevent the product from printing. •...
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.
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5. The license terms of each open source software program are described in OSS.pdf on your Printer Software CD. 6. The list of open source software programs which this printer product includes are as follows. GNU GPL This printer product includes the open source software programs which apply the GNU General Public License Version 2 or later version ("GPL Programs").
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The list of LGPL Programs: inetutils-ftpd_1.4.2 libc6_2.3.6 procps_3.1.14 sysvinit-2.85 zeroconf 0.6.1-1 iksemel 1.4 Apple Public Source License This printer product includes the open source software programs which apply the Apple Public Source License Version1.2 or its latest version ("Apple Public Source License Programs"). Apple Public Source License Programs: Bonjour Net-SNMP license...
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netkit-inetd_0.10 netkit-ping_0.10 portmap_5-2.1 util-linux-2.12 Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License ("Sun RPC Programs"). The list of Sun RPC Programs: libc6_2.3.6 netkit-inetd_0.10 netkit-ping_0.10 portmap_5-2.1 glibc license This printer product includes the open source software program "glibc" which applies the terms and conditions provided by owner of the copyright to the "glibc".
Notices Trademarks ® EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Epson iPrint is a trademark of Seiko Epson Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners.
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.