Error Indication - Citizen CT-S2000DC User Manual

4.6 Error Indication

● Paper end
Paper empty is detected in two steps: paper near-end and paper end. It causes the
ERROR LED to light. If paper end is detected, refill the paper. If the printer cover is
open, a paper-end is detected.
● Printer cover open
During printing, do not open the printer cover. If you open the printer cover accidentally,
the ERROR LED blinks. Check the paper, pull the paper straightforward by several cm
out of the printer, and then close the printer cover. Printing resumes automatically.
Sending a command to resume printing may be required depending on the memory
switch setting.
● Thermal head overheat
When you print dense characters or dark image, the head temperature rises. If the
head temperature exceeds a specified level, the printer stops printing operation and
waits till the head temperature is lowered. During waiting, the ERROR LED blinks.
When the head temperature is lowered, printing resumes automatically.
● Cutter lock
If the cutter blade stops operating due to paper jam or the like, the ERROR LED blinks.
Remove the cause of the trouble and press the FEED button. If the blade still does not
move and the cover cannot be opened, contact your Citizen Systems dealer.
● Black Mark detection error (in Black Mark mode)
When Black Mark cannot be detected even if a certain amount of paper feed is carried
out for Black mark detection, a Black Mark detection error occurs. If black detection
continues more than the specified period, a No Paper condition is assumed and the
same error as No Paper is indicated.
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