Before You Call For Service - GE FCM5 Owner's Manual & Installation Instructions

Before you call for service...

Problem
Foods defrosting
Freezer temperature
too cold
Moisture forms on
outside of cabinet
Interior light
does not work
(on some models)
Door/lid won't fully
close by itself
Slow starting time
after being off
Excessive frost
buildup
NOTE: Do not return the freezer to the store where you purchased it. The freezer is eligible for in-home service.
For warranty service, contact us at 1.800.561.3344.
10
Possible Causes
Temperature control
in OFF position.
Freezer is unplugged.
The fuse is blown/circuit
breaker is tripped.
Door/lid left open.
Too frequent or too long
door/lid openings.
Temperature control
set too cold.
Fast Freeze switch is in the
ON position or has run for too
long (on some models).
Not unusual during
periods of high humidity.
No power at outlet.
Freezer is unplugged.
Light bulb burned out.
Package holding door/lid open.
Built-in overload protection.
Door/lid left open.
Too frequent or too long
door/lid openings.
Not unusual during
periods of high humidity.
What To Do
• Move the control to a temperature setting.
• Push the plug completely into the outlet.
• Replace fuse or reset the breaker.
• Check to see if package is holding door/lid open.
• See About the operation of your freezer.
• See About the operation of your freezer.
• Wipe surface dry.
• Replace fuse or reset the breaker.
• Push the plug completely into the outlet.
• Replace bulb.
• Check to see if package is holding door/lid open.