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Problem
SIM card error
PIN code is
blocked
Unable to enter
information
into the
Address Book
58
Possible causes
SIM card is damaged or
defective.
SIM card inserted improperly. Check to ensure that the
Dirt or debris on the SIM
card contacts.
You have entered an
incorrect PIN code 10
consecutive times.
The Address Book's memory
is already full.
Possible solution
Take the SIM card to a
service center for testing.
SIM card is facing the right
direction and that it is fully
inserted into the slot.
Use a select, dry cloth
to clean the SIM card
contacts.
If you have the SIM card's
PUK code, use the PUK code
to unlock the SIM card.
If you do not have the PUK
code, contact Aio Customer
Care at 1-855-246-2461.
Delete unneeded data from
the Address Book.
TROUBLESHOOTING AND FAQS
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