Blackberry 9720 User Manual page 287

User Guide
If you updated your software over the wireless network, to delete the previous version of software that is temporarily stored
on your smartphone, on the home screen or in a folder, click the Options icon. Click Device > Software Updates. Press the
key > View Result. Press the
Related information
About backing up and restoring smartphone
I can't update the BlackBerry Device Software over the wireless
My smartphone doesn't have enough available storage space to update the BlackBerry Device
BlackBerry Device Software,286
Downgrade or return to the previous version of the
BlackBerry Device Software over the wireless network
Depending on the options that your wireless service provider or administrator sets, you might not be able to perform this
task.
1. On the home screen or in a folder, click the Options icon.
2. Click Device > Software Updates.
• If you recently updated your BlackBerry Device Software, to return to the previous software version, press the
key > View Result > Downgrade.
• To downgrade to an earlier software version, scroll to a software version that the
Perform Downgrade. Follow the instructions on the screen.
Find your smartphone model number and version of
the BlackBerry Device Software
Do one of the following:
• On the home screen or in a folder, click the Options icon. Click Device > About Device Versions.
• If supported by your input language, in a message or memo, type myver followed by a space.
key > Delete Downgrade Data.
data,199
network,288
BlackBerry Device Software
Software,288
icon appears beside. Click
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