Blackberry 9720 User Manual page 140

User Guide
• Wait for a few seconds. The email folders might become available after a short period of time.
• Turn off wireless email reconciliation, and then turn it on again.
Related information
Reconcile email over the wireless network
Email filters aren't working correctly
Try the following actions:
• Verify that your email filters are turned on.
• Verify that your email filters appear in the order that you want your BlackBerry smartphone to apply them to email
messages.
Related information
Email filters,103
Troubleshooting: Text messages
I can't send text messages
Depending on your wireless service plan, this feature might not be supported.
Try the following actions:
• Verify that your BlackBerry smartphone is connected to the wireless network. If you're not in a wireless coverage area,
your smartphone should send the messages when you return to a wireless coverage area.
• Verify that fixed dialing is turned off.
Related information
Turn on, turn off, or check the status of a network
I'm not receiving text messages
Depending on your wireless service plan, this feature might not be supported.
Verify that your BlackBerry smartphone is connected to the wireless network. If you're not in a wireless coverage area, you
should receive messages when you return to a wireless coverage area.
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Messages