GE 197D3354P013 Owner's Manual And Installation Instructions page 21

Problem
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
Hot air from bottom
of refrigerator
Food freezing in
the refrigerator
Orange glow
in the freezer
Door bins do not fit
in the door
Freezer light does
not work
Controls do not light up
Ice bucket does not fit
under the icemaker
Water has poor
taste/odor
Water in first glass
is warm
Water dispenser
does not work
Water spurting from
dispenser
Water is not dispensed
but icemaker is working
No water or ice cube
production
Water is leaking from
dispenser
Possible Causes
Too frequent or too
long door openings.
Open containers of water or
warm food in the refrigerator.
Normal air flow cooling motor. In the refrigeration process,
it is normal that heat be expelled in the area under the refrigerator.
Some floor coverings will discolor at these normal and safe temperatures.
Food too close to the air vent
at the back of the refrigerator.
Refrigerator control is set
too cold.
Defrost heater is on.
The freezer door bins are
a different size than the
refrigerator door bins.
Some models do not have a
freezer light.
Light bulb burned out
or loose.
Some models do not have
lighted controls.
Refrigerator light bulb burned
out or loose.
The freezer shelf is in the
top position.
Water dispenser has not been
used for a long time.
Normal when refrigerator
is first installed.
Water dispenser has not been
used for a long time.
Water system has been drained.
Water supply line turned off
or not connected.
Water filter clogged.
Air may be trapped in
the water system.
Newly-installed filter cartridge.
Water in reservoir is frozen
because the controls are
set too cold.
Supply line or shutoff valve
is clogged.
Water filter clogged.
Filter cartridge not
properly installed.
Glass not being held under
the dispenser long enough
after button is released.
Air may be present in the
water line system, causing
water to drip after being
dispensed.
What To Do
• Cover or seal open containers. During a defrost cycle,
moisture will be removed from the refrigerator, but may
return with long or frequent door openings.
• Move the food away from the air vent (near the
controls).
• Move the refrigerator control to a warmer
temperature setting one increment at a time.
• This is normal.
• Try to install the bins in both doors.
• Check for a semi-clear dome light shield in the freezer ceiling.
If the dome is opaque white, the model does not have a freezer
light. Check for a door activated light switch on the right side of
the freezer. If there is only a cap in place of a switch, the model
does not have a freezer light.
• See Replacing the light bulbs.
• If you can read white numbers on the control setting,
the model does not have lighted controls.
• See Replacing the light bulbs.
• Place the shelf in the lower position. See Rearranging
the shelves.
• Dispense water until all water in system is replenished.
• Wait 24 hours for the refrigerator to completely cool down.
• Dispense water until all water is system is replenished.
• Allow several hours for replenished supply to chill.
• See Installing the water line.
• Replace filter cartridge or remove filter and install plug.
• Press the dispenser arm for at least 2 minutes.
• Run water from the dispenser for 3 minutes
(about 1 1 ⁄ gallons).
2
• Set the refrigerator control to a warmer setting and
wait 24 hours. If water does not dispense after 24 hours,
call for service.
• Call a plumber.
• Replace filter cartridge or remove filter and install plug.
• Remove and reinstall filter cartridge, being certain that
it locks into place. The blade on the end of the cartridge
should be positioned vertically.
• Hold the glass underneath the dispenser for 2–3 seconds
after releasing the dispenser button. Water may continue
to dispense after the button is released.
• Dispense water for at least 2 minutes to remove air
from system.
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