Troubleshooting Tips; Before You Call For Service - GE XL44 JGBP79 Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Top burners do not light
or do not burn evenly
Burner flames very
large or yellow
Surface burners light
but oven does not
Fluorescent top light
does not work
Possible Causes
Plug on range is not completely
inserted in the electrical outlet.
Burner holes on the side or
around the top of the burner
may be clogged.
Improper burner assembly.
Improper air to gas ratio.
The oven gas shut-off valve
may have accidentally been
moved during cleaning or
moving.
Fluorescent bulb is loose
or defective.
Switch operating the light
is broken.
What To Do
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
• Remove the burners (on models with standard twin
burners) or burner heads (on models with sealed
burners) or burner caps on spill-proof models, and clean
them with a sewing needle or twist-tie. Make sure you do
not enlarge the holes. On spill-proof models, check the
electrode area for burned-on food or grease.
• Make sure the drip pans are installed correctly.
See the Care and cleaning of the range section.
• If range is connected to LP gas, contact the person
who installed your range or made the conversion.
• To check the oven gas shut-off valve, remove the
storage drawer (see the Care and cleaning of the range
section) and look for the gas shut-off lever at the
back of the range.
Lever is
shown closed.
PULL TO OPEN.
• Adjust or replace.
• Call for service.
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