Responsibility For The Pay Service; (Cost To Customers); Not A Product Defect - Samsung NL22B User Manual

Appendix
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ANGOLA 91-726-7864
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Responsibility for the Pay Service

(Cost to Customers)

NOTE
When the service is requested, in spite of in warranty, we may charge you for a visit from a service
technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
• If a service technician gives instructions on how to use product or simply adjusts options
without disassembling product.
• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.)
• If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
• If a product is reinstalled to move to a different spot or to move to a different house.
• If customer requests instructions on how to use because of another company's product.
• If customer requests instructions on how to use the network or another company's
program.
• If customer requests software installation and setup for the product.
• If a service technician removes/cleans dusts or foreign materials inside of the product.
• If customer requests an installation additionally after purchasing a product through home-
shopping or online.
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