Epson Stylus COLOR 800 User Manual page 166

Dots are missing in printed characters or graphics.
Cause
For DOS users:
The Network I/F mode is set
to Off.
The Status Monitor window does not appear when you are
using Windows 95.
Cause
The Use Print Manager for
this port option is checked in
the Queue Setup window.
The Enable bi-directional
support for this printer
option is not selected in the
Spool Settings window.
10-26
Troubleshooting
What to do
Set the Network I/F mode to On in the
default-setting mode. To enter the
default-setting mode, see "Changing
the Print Settings" in Appendix A.
What to do
Make sure Use Print Manager for this
port is not checked. Click the Start
button, point to Programs, point to
Epson, and click Spool Manager4.
Then click Queue and Setup in the
EPSON Spool Manager window.
You must select Enable bi-directional
support for this printer in the Spool
Settings window to use the Status
Monitor. To access the Spool Settings
window, click the Start button, point
to Settings, and click Printers.
Right-click the icon for your printer
and choose Properties from the
drop-down menu. Click the Details
tab; then click Spool Settings. Select
Enable bi-directional support for
this printer.