Epson Stylus COLOR 800 User Manual page 158

Paper feed or paper jam problems occur frequently.
Cause
Sheets of paper are stuck
together.
The paper is too thin or
rough.
Too many sheets are loaded
in the sheet feeder.
The printable side of the
paper is not correctly loaded.
10-18
Troubleshooting
What to do
Fan the stack of paper and align the
edges before loading.
Make sure the paper meets the paper
requirements for this printer. See
"Paper" in Appendix C.
Check the paper package and Chapter
7, "Printing on Special Paper", for the
amount of paper you can load in the
sheet feeder .
Try turning the stack of paper over in
the sheet feeder. Most packages of
paper indicate the printable side with
an arrow on the end of the package.
Make sure the printable side is loaded
face up.