Sprint Worldwide Wireless Service
With your phone and global roaming service from Sprint Worldwide
make phone calls and use wireless data services around the globe on compatible CDMA and
GSM/UMTS networks.
Activate Sprint Worldwide Service on Your Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service, you can either:
● Chat with or email an international support rep by visiting
clicking the Chat button or Contact us link at the bottom of the screen.
● Call Sprint Worldwide Customer support at 1-888-226-7212.
Your SIM Card
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card. You need a
properly provisioned SIM card to connect to Sprint's 4G LTE network and to support roaming on
compatible GSM networks. If you need to reinstall your SIM card, follow the instructions below.
1. Remove the back cover. For details, see
2. Insert the SIM card into the slot with its gold contacts facing down and its cut-off corner
first.
3. Replace the back cover. For details, see
Enable Global Roaming Mode
Your phone is designed to enter global roaming mode automatically when you activate your
Sprint Worldwide service, meaning that it should automatically connect to an appropriate
CDMA/LTE network or GSM/UMTS network when you travel. You may set global roaming
options through the settings menu. You may also need to set your network mode options
through the settings menu.
Sprint Worldwide Wireless Service
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sprint.com/international
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