Page 1 User Guide...
Page 2: Table Of Contents
Table of Contents Important Information ........................ xv Radio Frequency Exposure Operating Instructions ............xv Important Note on Recoverable Data ................. xv Get Started ..........................1 Your Phone at a Glance ...................... 1 Charge Your Phone ......................2 Turn Your Phone On and Off ....................3 Activate Your Phone ......................
Page 3 Enter Text by Typing on the HTC Sense Keyboard.............41 Enter Text with Word Prediction on the HTC Sense Keyboard ........42 Enter Text with the HTC Sense Keyboard Using the Trace Keyboard ......44 Enter Text by Speaking on the HTC Sense Keyboard ..........44 Swype Keyboard ......................45...
Page 4 Return a Missed Call ....................49 Call From Call History ....................50 Call From People ......................50 Call Using a Speed Dial Number ................50 Call a Number in a Text Message, Email Message, or Calendar Event ......50 Call Emergency Numbers ...................51 Make International Calls .....................51 Set Up Speed Dial ......................52 Receive Phone Calls ......................52 In-call Options ........................54...
Page 5 Make an Internet Call ....................63 People ............................64 Your People List ........................64 Find People ........................65 Set Up Your Profile ......................65 Add Entries to People App ....................66 Add a New People Entry .....................66 Get In Touch with a Contact ....................67 Manage People Entries ......................67 Edit a People Entry .....................67 Delete an Entry ......................68 Delete Multiple Entries ....................68...
Page 6 Email ..........................77 Add an Email Account ....................77 Check Your Mail Inbox ....................78 Organize Your Inbox ....................79 Send an Email Message .....................79 Read and Reply to an Email Message ................80 Save an Image in an Email Message ................80 Save an Email Message in Tasks ................80 Manage Email Messages ....................80 Search Email Messages .....................81 Work with Exchange ActiveSync Email ...............82...
Page 7 Watch On Demand Videos ..................117 Set Up Your Remote Control ..................118 Customize the Remote Control Buttons ..............119 Control Your TV with HTC Remote ................119 Control Your TV From the Notifications Panel ............120 Google Play Movies & TV ....................120 Connect to Your Home Entertainment System ..............
Page 8 Data Services – Sprint Spark LTE and Sprint 3G Networks ..........124 Launch a Web Connection ..................124 Data Connection Status and Indicators ..............124 Turn the Data Connection On or Off ................. 125 Manage Your Data Usage ..................125 Wi-Fi ..........................
Page 9 Organize Photos and Videos ..................151 View Photos in Your Social Networks ............... 153 Edit Your Photos ....................... 153 Share or Save a Frame From an HTC Zoe Photo ............. 155 Create an Action Sequence Shot ................155 Edit a Group Shot ..................... 156 Remove Unwanted Objects in a Photo ..............
Page 10 Batch Import Music, Photos, and Videos From Your Phone ........180 Import Documents From Your Computer to Your Phone Automatically ..... 180 Data and Apps that HTC Sync Manager Can Sync With ........... 181 Sync Playlists Between Your Phone and Your Computer ......... 182 Use HTC Sync to Back Up Your Phone ..............
Page 11 Send Information Using Bluetooth ................186 Where Sent Information is Saved ................187 Receive Files Using Bluetooth .................. 188 Use Bluetooth FTP Server ..................189 Share Content with NFC ................... 189 Fingerprint Scanner ......................191 Add a Fingerprint ...................... 191 Organize Your Fingerprints ..................
Page 12 Settings ........................... 207 Wireless & Networks Settings ..................207 Airplane Mode ......................207 Wi-Fi Settings ......................207 Bluetooth Settings..................... 207 Mobile Data Settings ....................208 Media Output Settings ....................208 More Wireless & Network Settings ................208 Personalize Settings ......................208 Wallpaper .........................
Page 13 Daydream ......................... 225 Notification Light ....................... 225 Home Key ......................... 225 Home Double-click Speed ..................226 HTC Gestures ......................226 Calibrate the Screen ....................226 Sound Settings ........................ 226 General Sound Settings - Sound Profile and Vibrate ..........226 General Sound Settings - Volumes ................227 Do Not Disturb Mode ....................
Page 14 Change the Phone Language ................... 238 Spell Checker ......................238 Keyboard Settings - Google Voice Typing ..............238 Keyboard Settings - HTC Sense Input ..............238 Keyboard Settings - Swype ..................239 Speech Settings ....................... 239 Date & Time Settings ....................... 240 Activate This Device ......................
Page 15: Important Information
Important Information Radio Frequency Exposure Operating Instructions This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt- clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body.
Page 16: Get Started
Get Started This section gives you all the information you need to set up your phone and Sprint service the first time. Your Phone at a Glance The following illustrations outline your phone’s primary external features, keys, and buttons. Front Panel Get Started...
Page 17: Charge Your Phone
Back Panel Charge Your Phone You must first charge the battery to begin setting up your phone. 1. Plug one end of the USB cable into the AC adapter. 2. Plug the other end of the USB cable into the charger/accessory jack on the bottom panel of your phone.
Page 18: Turn Your Phone On And Off
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours. Note: Your phone’s battery should have enough charge for the device to turn on and find a signal, run the setup application, set up voicemail, and make a call. You should fully charge the battery as soon as possible.
Page 19: Activate Your Phone
Turn Your Phone Off 1. Press and hold the Power button to open the Power options menu. Note: When the screen is locked and you press the Power button it will only turn off the screen and not the phone. You will need to unlock the screen first before you press and hold the Power button to turn the phone off.
Page 20: Complete The Setup Application
HTC Get Started site and a pair code. On your computer’s Web browser, just go to the URL and enter the pair code to start your Web setup. You need an HTC Account to save your accounts and settings on the Web and download them to your phone.
Page 21: Set Up Voicemail
Google's Location Service. 7. HTC Backup. To make it easier for you to back up and restore content from your phone to another HTC phone in the future, select Back up phone daily. For more information, see Backup. 8. Personalize & Secure. Give your new phone a name or set up a screen lock to help secure your phone.
Page 22: Transfer Content To Your New Phone
HTC phone. Note: You need Android version 2.3 or later to use the HTC Transfer Tool on your old phone. Note: If your old phone has Android version 2.2 or an earlier version, you need to use Bluetooth transfer.
Page 23: Transfer Content From An Iphone
Note: Depending on the capabilities of your old phone, you may be able to transfer not only contacts but also other data such as calendar events and text messages to your new HTC phone.
Page 24: Transfer Content Between Your Phone And Computer
Ways of Transferring Contacts and Other Content into Your Phone Aside from the HTC Transfer Tool, there are other ways you can add contacts and other content to your phone. ● Sync with your computer. Use HTC Sync Manager to sync contacts, documents, ®...
Page 25: Restore Your Backup From Your Online Storage To Your New Phone
1. When you turn on your phone for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen. 2. Make sure to sign in using the same account that you used to set up HTC Backup. Your backup history will then be displayed.
Page 26: Sprint Account Passwords
Sprint Account Passwords You will need to create passwords to help protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint.
Page 27: Sprint Support Services
1. Touch > . (If your screen is locked, press the Power button to turn on the display and then drag or the clock up to unlock the screen.) 2. Do any of the following:  Touch to check minute usage and account balance. ...
Page 28: Phone Basics
Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The topics in this section will introduce the basic functions and features of your phone. Your Phone’s Layout The illustrations below outline your phone’s basic layout.
Page 29: Turn Your Screen On And Off
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations. ● IR port lets you use the TV app and HTC remote to control your TV, cable box, and home entertainment system.
Page 30: Your Phone's Lock Screen
Turn the Screen Off When Not in Use  To quickly turn the screen off, press the Power button. Pressing the Power button again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle.
Page 31: Customize The Lock Screen
Touch and hold the widget, and then drag it to to remove it. Your Home Screen With HTC BlinkFeed™, you can personalize the Home screen with information and updates that matter to you. See a variety of content such as news feeds, social network updates, tips, and more.
Page 32 Important: When the TalkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. For details, see Navigate Your Phone with TalkBack. Touch Touch the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons.
Page 33 Drag To drag, press and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
Page 34 Press and Flick On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
Page 35 ● Swipe up using three fingers to share content such as photos, videos, and music from your phone to your TV or speakers. ● While using the HTC Car app, touch the screen with three fingers to activate the voice command mode.
Page 36: Motion Gestures
Note: You need to hook up the HTC Media Link HD (sold separately) to your HDMI TV to share content. Note: The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see Navigate Your Phone with TalkBack.
Page 37 Flip to Silence When a call comes in, you can turn your phone over to mute it. Pick Up to Lower Volume In a business meeting or restaurant, pick your phone up when a call comes in to lower the ringtone volume.
Page 38: Working With Phone Apps And Settings
When entering text, you can turn the phone sideways to bring up a bigger keyboard. See HTC Sense Keyboard for more details. Note: To turn this feature off, clear the Auto rotate screen option in Settings > Display, gestures &...
Page 39 ● Touch an app on the launch bar at the bottom of the Home screen. ● Swipe the main Home screen left and touch an app icon on an adjacent panel. ● To see more apps, touch . Then touch the app you want to use. Open an App or Folder from the Lock Screen Tip: The shortcuts on the lock screen are the same ones on your Home screen’s launch bar.
Page 40 Refresh Content In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture. 1. While viewing content such as weather, stocks, or Mail inbox, scroll to the top of the screen. 2.
Page 41: Get To Know Your Settings
1. From the Feeds panel or any widget panel, touch 2. Pull down and hold the screen until you see an icon bar. 3. Touch > Grid size to choose whether to display more or fewer apps per page. 4. If you're not in Custom view, touch >...
Page 42: Using Quick Settings
 Touch the On/Off switch next to an item such as Wi-Fi to turn it on or off. Touch the item itself to configure its settings.  Touch Sound to set a ringtone, choose a sound profile, and configure incoming call sound settings.
Page 43: Htc Blinkfeed - Your Dynamic Home Screen
Hidden items. HTC BlinkFeed - Your Dynamic Home Screen Stay in touch with friends or get the latest about your interests right on your Home screen HTC BlinkFeed. Set up which social networks, news sources, and other information will appear.
Page 44: Turn Htc Blinkfeed On Or Off
Turn HTC BlinkFeed On or Off You can turn HTC BlinkFeed on or off. 1. On the Feeds panel or any widget panel, slide two fingers together. 2. Touch BLINKFEED ON/OFF to show or hide the Feeds panel. Select Feeds Get updated with the most relevant content and posts with just a swipe.
Page 45: Read Articles In The Feeds Panel
Customize the Highlights Feed When you select topics and services for the Feeds panel, the top trending articles from the selected sources, recent status updates, and more are shown. If you want to temporarily show fewer items in your Highlights feed, you can filter out some of your selected topics and services. 1.
Page 46: Delete Tiles From The Feeds Panel
Save Articles for Later You can bookmark articles to your reading list so you can read them later.  Do one of the following:  While viewing an article, touch READ LATER.  On the Feeds panel, touch and hold the tile of the article you want to bookmark, and then touch Read later.
Page 47: Add, Remove, Or Arrange Widget Panels
Live wallpapers. Choose a preset animated wallpaper, and then touch Preview. If the animated wallpaper you chose can be customized, touch Settings.  Computer photos. Use the HTC Get Started service to choose a photo from your computer and use it as a wallpaper on your phone. ...
Page 48: Work With Widgets, Folders, And App Shortcuts
1. Touch and hold the app you want to replace, and then drag it to 2. Touch and hold an app, and then drag it to the empty slot on the launch bar. Tip: You can also group apps on the launch bar into a folder. Tip: The apps or shortcuts you see on the lock screen are the same as the ones in the launch bar.
Page 49  Do any of the following:  To change the widget settings, touch and hold the widget, and then drag it to You can then customize the widget settings.  To resize the widget, touch and hold the widget. If a border appears around the widget, drag the sides of the border to enlarge or shrink the widget size.
Page 50  To remove the item, drag it to and then release it. Group Apps in a Folder You can group apps into folders in the All Apps screen, launch bar, or on the widgets panel of the Home screen. Note: To group apps on the All Apps screen, you need to be in Custom view. 1.
Page 51: Status And Notifications
To rename a folder: 1. Touch the folder to open it. 2. Touch the folder window’s title bar. 3. Enter a new folder name. 4. Touch outside the folder to close it. To remove items from a folder: 1. Touch the folder to open it. 2.
Page 52 Wired microphone headset connected Wired headset connected *Important: Turning off a location service means no applications on HTC One will collect your location data through that location service. However, third party applications may collect — and your phone may continue to provide — location data through other services, including through Wi‑Fi and signal triangulation.
Page 53: Notifications Panel
FM Radio is on Power saver mode is on General notification (for example, sync error) Wi-Fi is on and wireless networks are available Data synchronizing – connected to HTC Sync More (undisplayed) notifications Missed call Call in progress Uploading data (animated)
Page 54 If you have several notifications, scroll down the screen to see them all. 2. On the Notifications panel:  You can expand certain notifications to see more information, such as email previews and calendar events. Spread with your two fingers to expand a notification, or pinch to collapse it.
Page 55: Notification Led
You can type on your phone using one of the available touchscreen keyboards. HTC Sense Keyboard Typing is fast and accurate with the HTC Sense™ keyboard. ● Word prediction also saves typing time. As you type, you’ll see word suggestions that you can choose from.
Page 56: Enter Text By Typing On The Htc Sense Keyboard
Settings, they’ll only appear on the portrait keyboard. And since everyone has their own typing style, you can calibrate the keyboard in Settings > Language & keyboard > HTC Sense Input > Advanced > Calibration tool so it learns how you type.
Page 57: Enter Text With Word Prediction On The Htc Sense Keyboard
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard. 2. Touch HTC Sense Input > Keyboard selection, and then choose the languages you want. 3. To change the keyboard language, do any of the following: ...
Page 58 Note: Bilingual prediction is available only when you're using a Latin-based keyboard. 1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard > HTC Sense Input. 2. Touch Keyboard selection > Bilingual prediction, and then choose the language you want.
Page 59: Enter Text With The Htc Sense Keyboard Using The Trace Keyboard
Keyboard Instead of touching the keys on the onscreen keyboard, you can "trace" to type words. Note: You need to turn on Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 1. Touch an area where you want to enter text.
Page 60: Swype Keyboard
Switch to the Swype Keyboard You can change your phone's text input method to Swype from the default HTC Sense keyboard. To change the input method to Swype: 1. Touch an area where you want to enter text.
Page 61: Edit Text
Enter Text by Typing on the Swype Keyboard or by Speaking Instead of using the Swype slide method, you can enter text by touching the keys on the Swype keyboard or by speaking. ● Touch the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation marks and symbols.
Page 62 Accessibility, and then select the Show magnifier option. You’ll see the magnifier when you touch one of the text selection anchors. 3. After you have selected the text you want to copy, touch Copy. The selected text is then copied to the clipboard. 4.
Page 63: Phone Calls
Phone Calls Your phone's calling features let your enjoy clear phone calls across the country. Make Phone Calls There are several convenient ways to place calls from your phone. Call Using Smart Dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history.
Page 64: Dial An Extension Number
 To check other phone numbers associated with the contact, touch beside the contact name.  If the phone number has an extension, touch after connecting to the main line and then dial the extension number. 4. To hang up, touch END CALL. Change the Phone Dialer Layout Switch between the Smart dial keypad to find contacts with just a few touches and a full screen keypad that gives you more room to enter phone numbers.
Page 65: Call From Call History
If you have multiple missed calls, touch the missed calls notification to open the CALL HISTORY tab. Call From Call History You can directly call numbers stored in your Call history. 1. Touch > 2. Swipe right to display the CALL HISTORY tab. 3.
Page 66: Call Emergency Numbers
2. Touch Call. Your phone then dials the phone number. For additional information, see Text Messaging and MMS, Email, and Calendar. Call Emergency Numbers You can place calls to 911 even if the phone’s screen is locked or your account is restricted. Important: You won’t be able to make an emergency call if you don’t have a network signal.
Page 67: Set Up Speed Dial
 If you don’t have the number stored, touch and hold the zero key until a "+" sign appears. Then enter the country code, area code, and phone number, and touch Call. 3. The Phone dialer automatically adds your international dialing code to the number. Note: The Phone dialer dials as is and doesn’t automatically add your international access code when you dial a phone number that has a "+1"...
Page 68 from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer or Reject an Incoming Call ●...
Page 69: In-Call Options
Note: If the contact has a recent status update, you won’t be able to see the task reminder. In-call Options Touching during a call displays a list of available in-call features. ● Add call to initiate a three-way call. ● Flash to accept another incoming call and put the first caller on hold. Touch Flash again to talk to the first caller.
Page 70: End A Call
To respond to an incoming call while you’re on a call: 1. Touch > Flash. (This puts the first caller on hold and answers the second call.) 2. To switch back to the first caller, touch > Flash again. End a Call There are a couple of options for ending a phone call.
Page 71: Call Forwarding
 Touch > Flash again. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by touching before placing your call. Call Waiting is automatically reactivated once you end the call. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number –...
Page 72: Save A Number From Call History
2. Do any of the following:  Touch a name or number in the list to call. See Call From Call History.  Touch and hold a name or number in the list to display the options menu.  Touch a contact photo to find more ways of getting in touch with the contact. ...
Page 73: Block A Caller
1. Touch > > CALL HISTORY tab. 2. Touch and hold the entry you want to call and touch Edit number before calling. 3. Enter the prefix and touch CALL to call the number. Block a Caller When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically.
Page 74: Visual Voicemail
Note: To set up your traditional voicemail box, see Set Up Voicemail. 1. Touch > > HTC > Voicemail. 2. Touch Personalize now and follow the voice prompts to:  Create a password (part of standard voicemail).  Record your name announcement.
Page 75: Review Visual Voicemail
Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. Touch > > HTC > Voicemail. 2. Touch a message. 3. While reviewing a voicemail message, you can:  Touch to play or to pause the voicemail.
Page 76: Voicemail (Traditional)
 Touch to delete the current voicemail message. Touch OK to confirm the deletion.  Touch > Help to learn more about this application. Voicemail (Traditional) In addition to Visual Voicemail, your phone and Sprint service always offer traditional voicemail service accessed through the Phone application.
Page 77: Internet Calls
Use Traditional Voicemail to Access Your Messages 1. Touch > 2. Touch and hold to dial your voicemail number. 3. Follow the voice prompts to listen to and manage your voicemail messages. Use Another Phone to Access Your Messages 1. Dial your wireless phone number. 2.
Page 78: Make An Internet Call
Make an Internet Call Make an Internet call to either your contact’s Internet calling account or phone number. ● Internet calling account  In People, touch a contact who has an Internet calling account, and then touch Internet call.  In Call History, touch an Internet call log.
Page 79: People
People In People, you can easily manage your communications with contacts through phone, messaging, email, and social networks. And, if you have the same contacts from different sources, you can merge their contact information so you won’t have duplicate entries. Your People List The People app lists all contacts stored on your phone and from the online accounts you’re logged in to.
Page 80: Find People
Filter Your People List When your contacts list gets long, you can choose which contact accounts to show. 1. On the PEOPLE tab, touch on the top bar. 2. Select the online accounts that contain the contacts you want to display. 3.
Page 81: Add Entries To People App
Aside from your contact details, your profile also shows updates you’ve posted on your social networks and your online photo albums. Add Entries to People App You can add new contacts to the People app or add existing ones from your social network or Exchange ActiveSync accounts.
Page 82: Get In Touch With A Contact
 Touch W(;) to be prompted to confirm the extension number. 2. Enter the extension number. Get In Touch with a Contact Choose the best way to connect with your contacts. 1. Touch > > People. 2. Touch a contact's photo (not the name), and then choose how you want to get in touch with that contact.
Page 83: Delete An Entry
Delete an Entry Follow these steps to delete an entry in your contacts list. 1. On the PEOPLE tab, touch and hold the contact, and then touch Delete contact. 2. Touch OK to confirm. Delete Multiple Entries Clean up your contacts list by deleting entries that you no longer need. 1.
Page 84: Manually Merge Entries
1. On the PEOPLE tab, touch the Contact link suggestion notification when available. You’ll see a list of suggested contacts to merge. 2. Select the contacts you want to merge. Note: If you don’t want to receive contact link suggestions, on the PEOPLE tab, touch > Settings.
Page 85: Send Contact Information
1. On the PEOPLE tab, touch the name of the contact (not the icon or photo) whose link you want to break. 2. Touch > Link. 3. Under the Linked contacts section, touch beside an account to break the link. 4.
Page 86: Contact Groups
3. Select how you want to send your contacts. Contact Groups Organize your friends, family, and colleagues into groups so you can quickly send a message or email to everyone in the group. We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most.
Page 87: Manage Your Contact Groups
 Touch the group name to change the name. You can only change the name for groups that you have created.  Touch > Add contact to group to add more members.  To rearrange the group members, touch and hold at the end of the contact’s name, and then drag it to its new position.
Page 88 2. Touch > Manage contacts. 3. Touch Import/Export contacts > Import to phone storage. 4. If you have more than one account set up, touch the type for the imported contacts. People...
Page 89: Accounts And Messaging
Accounts and Messaging With Sprint service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts. Gmail You will need a Google Account to access several phone features such as Gmail, Google Maps™, and Google Play.
Page 90: Sign In To Your Google Account
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password.
Page 91: Send A New Gmail Message
Tip: Get help in using Gmail by touching > Help. Send a New Gmail Message Create and send an email message from your Gmail Account. 1. Touch > > Google > Gmail. 2. In the inbox of the Gmail account you want to use, touch 3.
Page 92: Add A Gmail Account
2. Touch the email message or conversation. 3. To reply to the sender, touch . Or, touch and choose whether to Reply all or Forward. 4. Do one of the following:  If you are replying to the sender or you selected Reply all, enter your reply message. ...
Page 93: Check Your Mail Inbox
Tip: You can also set up an email account from the Accounts & sync menu. With two fingers, swipe down from the status bar, and then touch > Accounts & sync > 3. Enter the email address and password for your email account, and then touch Next. If you have custom settings for your account, touch Manual setup and follow the prompts.
Page 94: Organize Your Inbox
 To view email messages from all your accounts, touch the bar that shows the current email account, and then touch All accounts.  To refresh the inbox, pull down the screen.  To change an email account’s settings, select the account and then touch > Settings.
Page 95: Read And Reply To An Email Message
Resume a Draft Email Message 1. Touch > > Mail. 2. In an email account inbox, touch > Folder > Drafts. 3. Touch the message. 4. When you finish editing the message, touch Read and Reply to an Email Message Read email messages and reply them promptly in the Mail app.
Page 96: Search Email Messages
 In an email account inbox, touch > Sort, and select from the sorting options. Tip: To quickly scroll through the message list based on the sorting option you’ve selected, press and hold two fingers on any email message, and then drag upward or downward. Move Email Messages to Another Folder 1.
Page 97: Work With Exchange Activesync Email
1. Touch > > Mail. 2. Switch to the email account you want to use. 3. Touch and hold an email message from a contact. 4. Touch Search the mail from the sender. A list of email messages from that contact appears.
Page 98: Delete An Email Account
Send a Meeting Request 1. Touch > > Mail. 2. Switch to your Exchange ActiveSync email account. 3. Touch > New meeting invitation. 4. Enter the meeting details. 5. Touch SAVE. Or touch SEND if you’ve invited people to the meeting. Delete an Email Account Delete an email account from your phone if you want to discontinue using that account.
Page 99: Change The Email Account Settings
Change the Email Account Settings Change your email account settings such as the email account name and password, signature, sync schedule, and more. 1. Touch > > Mail. 2. Switch to the email account you want to change. 3. Touch > Settings, and choose from these options: ...
Page 100: Text Messaging And Mms
• Folder to sync: Select the folder to synchronize whenever you launch Mail. • Sync deleted items from server (POP email only): Select to remove messages from your phone when they're deleted from the mail server. • Mail size limit: Set the maximum email file size for incoming messages. •...
Page 101: Send A Multimedia Message (Mms)
3. Enter a contact name or mobile number in the To field. 4. Touch the ―Add text‖ box and then start composing your message. Or touch > Quick text to insert a preset message. 5. Touch to send, or touch to save the message as a draft.
Page 102: Send A Group Message
Tip: Record videos with minimum resolution so you can reduce the file size of your attachments. In Camera settings, touch Video Quality > MMS. For details, see Change Camera and Video Settings. 7. Select or browse for the attachment to attach. 8.
Page 103: Save And Resume Composing A Draft Message
2. Touch 3. Touch , select multiple recipients, and then touch DONE. You can also swipe to the GROUP tab and select a contact group. 4. To send a group SMS, make sure that Send as individual messages is selected. Clear this option to send your message as a group MMS.
Page 104 change the notification for new text and multimedia messages, see Text and Multimedia Message Options. A new message icon ( ) also appears in the status bar. 1. To open and read the message, you can:  Open the Notifications panel, and then touch the new message. ...
Page 105: Receive Text Messages From Contacts Using An Iphone
5. Touch SAVE. Receive Text Messages From Contacts Using an iPhone If you have just migrated your contacts from an iPhone to your new HTC phone, your contacts may still be texting you through iMessage and not through SMS or MMS.
Page 106: View And Save An Attachment From A Multimedia Message
View and Save an Attachment from a Multimedia Message When you receive a multimedia message, you can view and save files that are attached to it. ● If there’s a media attachment such as a photo or video in a received message, touch it to view the content.
Page 107: Block Unwanted Messages
Protect a Message from Deletion You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. Touch > 2. On the Messages screen, touch a contact (or phone number) to display the exchange of messages with that contact.
Page 108: Delete Messages And Conversations
Important: Open only links from sources that you trust. Note: Your WAP push messages are stored in Messages. To view them, open the Messages app and touch > Push messages. Note that you can only see this option if you’ve previously received WAP push messages.
Page 109: Text And Multimedia Message Options
4. Enter your email address. 5. Compose your email message, and touch Note: To restore your text messages on your phone, open the email message with the backup file attachment from the Mail application. Touch the attachment to open the Restore SMS screen and then touch the backup file to restore your text messages.
Page 110 • Sent notification: Select this option if you want to receive a notification in the status bar when a message is sent successfully. • Failure notification: Select this option if you want to receive a notification in the status bar when a message is not sent successfully. •...
Page 111  Multimedia messages (MMS) Settings: Group Messages • Group Messaging: Select to turn group MMS on or off. When you enable this, you will need to enter your phone number for group MMS.  General: Recipient list settings • Show sent message history: Include the sent message history when searching for a message recipient.
Page 112: Social Networking Accounts
Sign in to your Facebook account from the Accounts & sync settings or the Facebook app. See your Facebook friends’ statuses in People or in the Feeds panel. You can also see your Facebook friends’ photos in Gallery. For more information, see HTC BlinkFeed - Your Dynamic Home Screen View Photos in Your Social Networks.
Page 113 4. While watching a video, you can:  Turn the phone sideways to watch the video in full screen.  Touch the video screen to pause, resume playback, or drag the slider to jump to a different part of the video. ...
Page 114 Share a Video Link 1. In the YouTube app, touch a video or search for a video and then touch it. 2. Touch 3. Choose how you want to share the video link from the available options. Accounts and Messaging...
Page 115: Apps And Entertainment
Apps and Entertainment You can access all your phone's apps in the All Apps screen. Note: Available applications and services are subject to change at any time. Get Apps You can find and install apps from Google Play or from the Web. Important: Sprint’s policies often do not apply to third-party applications.
Page 116: Download Apps From The Web
Tip: Apps sometimes get updated with improvements or bug fixes. To automatically download updates, after installing, touch > Auto-update. Or if you downloaded an app when connected to a Wi‑Fi network, touch OK when asked to auto-update apps when on Wi‑Fi. To open the installed app, touch >...
Page 117: Navigation
2. Swipe up or down to see what you can do in HTC Car. Tip: When using HTC Car, return to the main screen from any other screen by touching When you remove your phone from HTC Car Kit, HTC Car will automatically exit. You can also manually close HTC Car by touching from the main screen.
Page 118 Find Your Way with HTC Car HTC Car helps you to find your way to where you want to go. Easily find nearby restaurants and more on your weekends. HTC Car gives you the information you need so you won’t get lost.
Page 119 Stay Connected to Your Contacts Just because you’re driving doesn’t mean you have to be isolated from the rest of the world. With HTC Car, you can take calls, make calls, and get notifications. To handle incoming calls in HTC Car: When you receive an incoming call, you can easily answer or decline by speaking or touching.
Page 120: Google Maps
Google Maps Google Maps lets you track your current location, view real-time traffic situations, and receive detailed directions to your destination. It also provides a search tool where you can locate places of interest or an address on a map, or view locations at street level. Note: To find your location with Google Maps, you need to enable location sources.
Page 121 2. Touch the search box and then enter the place you want to search for. 3. Touch on the keyboard or touch a suggested search item. The first location on the search appears with a place marker and its info sheet displays at the bottom of the screen.
Page 122 5. Touch the info sheet to check the address, get directions, see the location in Street View (if available), and more. Check the Location Details 1. Touch > > Maps. 2. Touch and hold a location on the map. A place marker opens and the location's info sheet appears at the bottom of the screen.
Page 123 6. Touch the info sheet to check the address, get directions, see the location in Street View (if available), and more. Tip: To find another place or activity, touch twice to return to the Explore screen. Get Directions Get detailed directions to your destination. Google Maps provides travel directions by car, public transit, bike, or foot.
Page 124: Scout
Scout ® is a daily personal navigator that helps you get where you’re going. It lets Scout™ by Telenav you see and hear turn-by-turn directions and it can provide important, personalized information about traffic and alternate routes. Note: If you don't find Scout on the All Apps screen, you can download it from Google Play. Note: To find your location, you need to enable location sources.
Page 125: Add A Song To The Queue
 ® Touch to play your music on a DLNA compliant TV or audio system, HTC Media Link HD, or stereo Bluetooth device.  Touch to minimize the Now playing screen to continue browsing your music collection.
Page 126: Playlists
2. Do any of the following:  Browse for the album or playlist that you want, touch and hold it, and then touch Add to queue.  Browse for an artist or song, and then touch > Add to queue. The songs you've added appear on the QUEUE tab.
Page 127: Update Album Covers And Artist Photos
Delete Your Playlists Follow these steps to delete playlists that you no longer use. Note: The Recently played and the Recently added playlists can't be deleted. 1. Touch > > Media > Music. 2. Swipe to the PLAYLISTS tab. 3. You can: ...
Page 128: Search For Lyrics, Music Videos, And More
1. When you find the song that you want, touch > Set as ringtone > Trim the ringtone. 2. Drag the trim sliders to the part where you want the ringtone to begin and end. For a more precise trimming, touch the left or right arrow buttons. Time markers indicate where you are on the song.
Page 129: Google Play Music
2. Browse to the song you want to play and touch it. 3. Swipe to the VISUALIZER tab to view the lyrics. Song lyrics appear onscreen if content has been successfully downloaded. Tip: Want a different visual for your music? Touch > Scene and select a scene. If you want the scene to change for every song, select Random.
Page 130: Set Up The Tv App
Note: To open the app from the Home screen, touch > Sprint Music Plus. The TV app makes HTC One max a key part of your entertainment experience. The TV app lets you easily tune into your preferred shows, get reminded when your favorite show is on, see what shows are coming up, and more.
Page 131: Use The Epg
Use the EPG Use the TV app's EPG (electronic program guide) to check what’s showing on your TV, view show details, or schedule TV reminders. Note: You need to set up a remote before using the TV app. See Set Up Your Remote Control.
Page 132: Schedule Tv Programs
Edit, Rename, or Remove a Room 1. Touch > > TV. 2. Touch > Settings > Rooms. 3. Touch a Room to hide or show channels, tag your favorite channels, and more. If you want to rename or remove the Room, touch while viewing the Room editor, and touch the option you want.
Page 133: Set Up Your Remote Control
2. Touch , select Movies, TV Programs, or Sports, and then go to the ON DEMAND tab. 3. Touch a thumbnail to view details about the program. 4. Do one of the following:  For programs that are part of a series, go to the ON DEMAND tab and select an episode.
Page 134: Customize The Remote Control Buttons
Note: Red buttons (except for the Record button) are buttons that have not been configured. 4. Align the IR port on HTC One max with the IR port on your device's remote control. Your phone and your device's remote control should be less than 2 in (5 cm) apart.
Page 135: Control Your Tv From The Notifications Panel
Note: Some devices may need to be paired before you can share to them. About HTC Media Link HD You can plug in HTC Media Link HD to any TV with HDMI port, and use it to display content wirelessly to your TV.
Page 136: Share Media On Dlna Devices
Note: HTC Media Link HD is sold separately. To find out more about setting up HTC Media Link HD and using it with your phone, refer to the HTC Media Link HD user guide. Share Media on DLNA Devices Share photos, videos, and movies with your friends on a big screen. Simply connect your phone to your home network and instantly share your photos, videos, movies, and music on your DLNA compliant phones.
Page 137: Kid Mode
5. Select the device on your network where you want to play the media. 6. Once connected to the other device, touch the onscreen controls to control playback, adjust the volume, and more. Note: For more information about DLNA, visit dlna.org. Kid Mode ®...
Page 138 Closing Kid Mode On the Zoodles main screen, touch and then confirm your action with your child lock setting (either by drawing the letter Z, by entering your birth year, or by entering your 4-digit PIN). Apps and Entertainment...
Page 139: Web And Data
Web and Data The following topics address your phone’s data connections, the built-in Web browser, and connections to your computer. Additional data-related features can be found in Accounts and Messaging, Apps and Entertainment, and Tools and Calendar. Data Services – Sprint Spark LTE and Sprint 3G Networks You are ready to start enjoying the advantages of data services with Sprint.
Page 140: Turn The Data Connection On Or Off
data (for example, when you are viewing a Web page that is completely open). In either state, you can receive incoming calls. If you do not see an indicator, your phone does not have a current data connection. To launch a connection, see Launch a Web Connection.
Page 141: Wi-Fi
1. With two fingers, swipe down from the status bar, and then touch 2. Under Wireless & networks, touch More > Usage. 3. On the MOBILE tab, select Limit mobile data usage to automatically disable your data connection when you reach the set limit. Then, drag the upper LIMIT line to set your monthly data limit.
Page 142: Prevent Notifications From Unsecured Wi-Fi Networks
Note: If the wireless network that you want is not listed, touch > Add network to manually add 4. Touch the Wi-Fi network you want to connect to. If you selected a secured network, you’ll be asked to enter the network key or password. 5.
Page 143: Virtual Private Networks (Vpn)
3. Touch below the WI-FI tile. Detected Wi-Fi networks will be listed. 4. You can:  Touch the wireless network that the phone is connected to, and then touch Disconnect.  If you want to remove the settings for this network, touch and hold the network name, and then touch Forget network.
Page 144: Disconnect From A Vpn
2. Under Wireless & networks, touch More > VPN. 3. Touch the VPN that you want to connect to. 4. Enter your login credentials, and then touch CONNECT. When you are connected, the VPN connected icon appears in the notification area of the status bar. You can then open the Web browser to access resources such as your corporate network intranet.
Page 145: Set Search Options
3. If what you’re searching for is in the list, touch the item to open it in its compatible app. Otherwise, touch to search again. Set Search Options You can select or customize your search preferences. 1. Touch > > Google > Google. Or swipe up from the button.
Page 146 Set Up Google Now Before setting up Google Now, make sure that you're signed in to your Google Account, you've turned on location services, and have an Internet connection. For more information on Location services, see Location Settings. 1. Touch >...
Page 147: Browse The Web
Refresh Google Now Refresh Google Now to update the information cards or show relevant cards for information that you've just added on your phone, like an upcoming event in Calendar. 1. Touch > > Google > Google. Or swipe up from the button.
Page 148: Use Browser Tabs
Switch to Read Mode Want to read an article or blog without distractions? Read mode removes menus, banners, and backgrounds from a Web page. Note: Read mode may not be available on certain webpages.  While viewing a webpage, touch before the URL address.
Page 149: Save Web Content For Later
3. To close a browser tab, touch and then touch Save Web Content For Later Save Web pages to read later, even without an Internet connection. You can also add some video clips on webpages to the Watch list so you can quickly find and watch them whenever you like.
Page 150: Browsing History
3. On the Bookmark this page screen, you can edit the bookmark name, sync the bookmark with an online account, or save the bookmark in a new category folder. 4. Touch Done. To view and open a bookmark, touch > Bookmarks. Navigate to the bookmark you want to open, and then touch it.
Page 151: Private Browsing
Clear Your Browsing History 1. While viewing a Web page, touch > Settings > Privacy & security > Clear history. 2. Touch OK. All webpage entries in the HISTORY and MOST VISITED tabs are deleted. Tip: If you want to select which webpage entry to delete, go to the HISTORY or MOST VISITED tab, touch and hold the webpage entry, and then touch Remove from history or Remove from most visited.
Page 152: Share Internet Connection Via Usb Tethering
Connect to the Internet Through a Computer If you temporarily don’t have Internet access on HTC One, you can still go online by using your computer’s Internet connection. Note: To make sure that the USB drivers for your phone are up-to-date, install the latest version of HTC Sync Manager on your computer.
Page 153: Wi-Fi Printing
Note: You may need to turn off your local network’s firewall. Also, if your computer connects to the Internet via PPP (e.g. Dial UP, xDSL, or VPN), Internet Pass-through will only support TCP protocol. 1. With two fingers, swipe down from the status bar, and then touch 2.
Page 154 3. Touch > Print, and then touch the printer you want to use. 4. Touch Print. You can check the printing details by opening the Notifications panel, and then touching the item you’re printing. Print Your Email Messages 1. Touch >...
Page 155: Camera And Video
Camera and Video Take great photos and videos with the camera, and make them more memorable by applying a variety of effects and scenes. The camera is ready to capture that perfect moment. While waiting to take your next photo, switch your phone to Sleep mode. When you’re ready to take more photos and videos, just press the Power button again to use the camera.
Page 156: Take A Photo
 Pull from the top or bottom edge in landscape view.  Pull from the left or right edge in portrait view.  Touch and then touch the Front/Main switch. Note: Some camera features are not available when you’re using the front camera, such as zooming.
Page 157: Record A Video
Take Continuous Camera Shots Do you want to take photos of moving subjects? Whether it’s your kid’s football game or a car race, you can capture the action. Note: Make sure that you're in Normal scene to use this feature. 1.
Page 158: Camera Scenes
, continue holding the phone steady as the camera captures a few seconds of shots. You'll find HTC Zoe photos in the Gallery app comprised of a video clip and a cover photo. What is HTC Zoe? HTC Zoe captures a series of high quality photos and collects them in a short video clip. Like the traditional "Zoetrope"...
Page 159 1. On the Viewfinder screen, touch . 2. Under PHOTO CAPTURE MODE, touch next to Scene, and then touch Portrait. 3. When you’re ready to take the photo, touch Take a Panoramic Photo Get a wider shot of natural or urban landscapes in one sweep. Note: Some camera features are not available when you’re in this mode, such as zooming.
Page 160: Change Camera And Video Settings
7. On the Viewfinder screen, touch . 8. Do any of the following:  To take an HDR photo, under PHOTO CAPTURE MODE, touch HDR, and then touch  To capture an HDR video, under VIDEO CAPTURE MODE, touch Scene > Video HDR (Full HD), and then touch Record Slow Motion Videos Relive high speed action bit by bit and add a touch of suspense to your videos.
Page 161: Capture Better Photos
Zoe mode. ● If you want to remove an object from an HTC Zoe photo, review the entire series of shots first and make sure that the object you want to delete does not appear in at least one of the frames.
Page 162: Access Photos And Videos
● The large sensors of your phone lets you take clear photos in low light situations. If the image is still too dark, switch to Night mode, but use a tripod or place your phone on a level surface. ● If there are parts of the image that are in shadows and others are in highlights, use HDR mode to capture three shots of different exposures and combine them into one shot.
Page 163: Watch And Edit Videos
4. To view a photo or video in full screen, swipe to the ALL tab and then touch the photo or video. View Photos and Videos by Event Photos and videos that you captured using your phone are grouped together in Events view according to the time and location they were taken.
Page 164: Change The Video Playback Speed
3. Touch a tile to open an album or event. 4. When you see the video you want, touch it to play in full screen. 5. While watching a video, you can:  Touch the onscreen controls to play or pause the playback, adjust the volume, and more.
Page 165: View Photo Highlights
7. To adjust the playback speed of the video, touch > Edit > Adjust playback speed. 8. Frame the sequence you want to slow down by moving the left and right sliders. 9. Drag the slider up or down to choose how fast you want the sequence to play. 10.
Page 166: Create An Animated Gif
Create an Animated Gif Create an animated gif that you can quickly upload and share. Note: You can save an HTC Zoe photo or a batch of shots that was captured with continuous shooting mode as an animated gif. 1. Touch >...
Page 167 Show or Hide Albums Have too many albums cluttering up Gallery? You can choose to show or hide albums. 1. In Gallery, swipe to the ALBUMS tab. 2. Touch > Show/hide albums and choose which albums you’d like to show or hide. Copy or Move Photos or Videos to Another Album 1.
Page 168: View Photos In Your Social Networks
 Touch Merge to and then select another event to combine the two events.  Touch Split to and then select the pictures or videos in the event you want to split to another event. Touch NEXT and then touch an existing event as the destination, or touch to create a new event as the destination.
Page 169  Touch RETOUCH to make a portrait shot even better with red eye removal, skin smoothing, and more.  Touch TOOLS to rotate, crop, flip, or straighten the photo. 4. Touch SAVE. Note: To save and share the edited photo, touch Note: Except for when applying rotation, edited photos are saved as copies of the original.
Page 170: Share Or Save A Frame From An Htc Zoe Photo
Share or Save a Frame From an HTC Zoe Photo When you view an HTC Zoe photo in full screen and touch it (to display the playback controls), you'll see a white dot on the progress bar. The white dot indicates the cover photo, which is the moment when the shutter button was touched when you captured the HTC Zoe photo.
Page 171: Edit A Group Shot
OBJECT REMOVAL. You’ll see frames around areas in the photo where objects have been automatically removed. Tip: To choose a precise moment in an HTC Zoe photo, while viewing the HTC Zoe photo, drag the slider on the progress bar until you see the image you want. You can then remove unwanted objects.
Page 172: Send Your Photos And Videos
6. If you selected an HTC Zoe photo, you can choose to send it as a still image or a video. If you choose to send it as a still image, the cover photo (the shot that was captured when the shutter was pressed) will be sent.
Page 173: Share Memories Through Htc Share
Note: If you want your collection to be publicly available on HTCShare.com, touch > Add to HTC Share feed. If you want to limit who can view your collection, clear the Add to HTC Share feed option. Note that when sharing through a social network, the privacy setting of that social network will determine who can see the link to your collection.
Page 174 1. Touch > > Gallery. 2. Swipe to the MY HTC SHARES tab. At the top, you can see how much storage is available for your account. 3. Choose a collection. 4. To view a collection on a Web browser, touch 5.
Page 175: Tools And Calendar
Tools and Calendar Learn how to use many of your phone’s productivity-enhancing features. Calendar Use the Calendar app to schedule your events, meetings, and appointments. If you've signed into your online accounts, related events will also appear in Calendar. View the Calendar Open the Calendar app.
Page 176: Schedule Or Edit An Event
● Swipe left or right across the screen to view earlier or later weeks. ● Touch an event (shown as colored blocks) to view its details. Schedule or Edit an Event You can create or edit events on your phone, and also sync events with your Google or Exchange ActiveSync calendars.
Page 177: Share An Event (Vcalendar)
Note: Calendars are synced on your phone, even if they are hidden. Tip: You can also show or hide tasks that you’ve created on your phone. If you can’t find events from your email accounts or social networks in Calendar, check whether the Calendar sync is turned on in Settings.
Page 178: Dismiss Or Snooze Reminders
If you need to cancel an accepted meeting invitation or propose a new time, view the event details in Calendar, and then touch RESPONSE. Dismiss or Snooze Reminders If you have set at least one reminder for an event, the upcoming event icon will appear in the notifications area of the status bar to remind you.
Page 179: Clock & Alarm
Clock & Alarm Get more from the Clock app than just the regular date and time. Use your phone as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.
Page 180: Scribble
Your note can even display a bit of life when you include an animated gif. You can also add HTC Zoe photos. If your friend's birthday is coming up, create a greeting card and link it to your friend's birthday in Calendar.
Page 181 Insert Images in a Note Insert photos, webpage thumbnails, and more in your notes. You can also add HTC Zoe photos. 1. Touch > > Scribble. 2. Open a note. 3. To take a photo, touch . Choose a frame, and then touch .
Page 182: Create A Note For A Photo Blog
Your photos tell the best story. Group photos into a note and easily share it on your photo blog or a social network. You can make your note more entertaining by including photo collages, stickers, and more. You can also add HTC Zoe photos. Tools and Calendar...
Page 183 Note: If you're inserting a collage, first group the photos in the same event or album in Gallery. 1. Touch > > Scribble. 2. Touch and choose the photo blog template. 3. Touch to capture a photo or select photos in Gallery and group them in a collage. 4.
Page 184: Group Notes Into A Notebook
Web browser. HTC Zoe photos will also be animated. ● Attachment. Attach a note to an email. The recipient needs an HTC phone with the Scribble app to open and edit the note.
Page 185: Google Drive
Activate the Additional Google Drive Storage Your phone features an additional 50GB of Google Drive storage free for two years. Sign in to your Google Account on HTC One max (and not from your computer or other non-HTC phones) to claim this offer.
Page 186 For details, refer to the terms and conditions on the Google Drive support site support.google.com. Note: The Drive app is owned by Google and is not provided by or associated with HTC Corporation. Check Your Google Drive Storage Space In Settings, you can check your available Google Drive storage space.
Page 187 Share the Link to Google Drive Photos and Videos Share the link to an entire album of photos and videos that's in your Google Drive storage so that other people can access it. 1. Touch > > Gallery. 2. Swipe to the ALBUMS tab, and then touch the Drive tile. 3.
Page 188 Shared links are not accessible by your recipients automatically. Once your recipients receive the link, they can request access, and then you'll receive an email that notifies you to give them access. Or, before sharing, you can first use the Drive app to add the recipients you will share your Google Drive link with.
Page 189 > Help. Unlink Your Phone From Your Google Drive Storage You can remotely unlink HTC One max from Google Drive, if you lost your phone or you no longer need to use your Google Drive storage on your phone. 1. On your computer's Web browser, sign in on the Google Accounts homepage: google.com/settings/account...
Page 190: Dropbox
Note: Before your Dropbox storage info appears in Settings, you need to access your Dropbox from an HTC app first (such as Gallery) and allow HTC Sense to access your Dropbox. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 191: Tasks
Tasks Use the Tasks application to organize and track to do and task lists. You can save tasks on your phone or sync them with your Microsoft Exchange ActiveSync and Google Accounts. You can also see your tasks in Calendar. Create a Task Create detailed tasks to help organize your day.
Page 192: Manage Task Lists
Manage Task Lists You can create, edit, and rename your task lists. 1. Touch > > Productivity > Tasks. 2. Touch > Manage lists. 3. From here, you can:  Show tasks. To show all tasks under a list, touch a task list. ...
Page 193: Htc Sync Manager
 Import documents from your computer to your phone. ● Back up and restore. Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another phone. ● Sync playlists and data. Sync music playlists and data such as contacts, calendar, and web bookmarks between your phone and your computer.
Page 194: Transfer Iphone Content To Your Htc Phone
6. Select your iPhone backup file, and then click OK. 7. Select the types of content you want to transfer to your HTC phone. Tip: You can choose whether to replace the content on your HTC phone with the iPhone content.
Page 195: Batch Import Music, Photos, And Videos From Your Phone
Batch Import Music, Photos, and Videos From Your Phone You can set HTC Sync Manager to batch import all media files from your phone to your computer automatically. If you've already done a batch import before, HTC Sync Manager will check for new media and import new ones only.
Page 196: Data And Apps That Htc Sync Manager Can Sync With
2. If your HTC phone has both phone storage and a storage card, click Home > SYNC SETTINGS, and then choose which storage you want to import documents to. 3. Click Files > SYNC SETTINGS. 4. Select the Sync documents from the following locations on this computer option.
Page 197: Sync Playlists Between Your Phone And Your Computer
5. Click if this is your first time to sync. To allow HTC Sync Manager to auto sync your data and import files (such as documents and media) next time, select Home > SYNC SETTINGS, and then select Sync automatically whenever the phone connects.
Page 198 PDFs that are stored on your phone Back Up Your Phone to Your Computer When you do a backup of your HTC phone, HTC Sync Manager names the backup file using the phone name. 1. Connect your phone to your computer.
Page 199: Check For Htc Sync Manager Updates
● To check for and download new updates, click > Check for updates. Get Help To find out more about using HTC Sync Manager, download the user guide PDF from the HTC support site (htc.com/hsm). Or open the Help that comes with the software. Tip: On Windows, click in HTC Sync Manager, and then click Help.
Page 200: Connect A Bluetooth Headset Or Car Kit
Your phone is also equipped with near field communication (NFC) technology that allows you to send and receive information to and from an NFC-enabled device. Just place the phone’s back panel closer to the other device to start exchanging information. Connect a Bluetooth Headset or Car Kit You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit.
Page 201: Disconnect From A Bluetooth Device
5. If prompted to enter a passcode, try 0000 or 1234, or consult the headset/car kit documentation to find the passcode. If you still cannot reconnect to the headset or car kit, follow the instructions in Disconnect From a Bluetooth Device, and then follow the steps in Connect a Bluetooth Headset or Car Kit.
Page 202: Where Sent Information Is Saved
4. Touch SEND. Calendar appointment or In Day, Agenda, or Week view, touch and hold the event, and event then touch Share via > Bluetooth. Photos or videos 1. In Gallery, select a photo and view it in full screen. 2.
Page 203: Receive Files Using Bluetooth
● On Windows 7, the path may be: C:\Users\[your username]\My Documents\Bluetooth Exchange Folder ● On Windows 8, the path may be: C:\Users\[your username]\Documents If you send a file to another device, the saved location may depend on the file type. For example, if you send an image file to another wireless phone, it may be saved in a folder named ―Images.‖...
Page 204: Use Bluetooth Ftp Server
● For a vCalendar file, select the calendar where you want to save the event, and then touch Import. The vCalendar is added to your Calendar events. (For more information, see Calendar.) ● For a vCard contact file, you can choose to import one, several, or all of those contacts to your contacts list.
Page 205 Note: You can also use NFC for contactless payment. Contact Sprint to find out about the availability of NFC payment services. Turn NFC On 1. With two fingers, swipe down from the status bar, and then touch 2. Under Wireless & Networks, touch More. 3.
Page 206: Fingerprint Scanner
Fingerprint Scanner You can quickly unlock your phone and open apps using your fingerprint. You can add up to three fingerprints to use for unlocking the phone and launching apps. When setting up and using the fingerprint scanner, follow these tips: ●...
Page 207: Organize Your Fingerprints
7. If you want to directly launch an app or unlock the phone using your fingerprint, touch 8. Choose the app you want to open or select Unlock. 9. Touch APPLY. Organize Your Fingerprints You can add more fingerprints to use, change fingerprint settings, and remove fingerprints. 1.
Page 208  Slide the back cover lock, and then lift the back cover from the side. 3. With your microSD card’s gold contacts facing down, insert the microSD card into the slot and push it all the way in. 4. Replace the back cover. ...
Page 209  Press the corners on the right side to close the back cover.  To make sure that there are no gaps on any side, while still pressing the top corner, slide your finger from the bottom corner to the top corner. Slide your finger across the top and bottom sides as well.
Page 210: Remove The Microsd Card
Remove the microSD Card Here are the steps for removing the microSD card. 1. Turn off the phone. 2. Remove the back cover. For instructions on how to remove the back cover, see Insert the microSD Card. 3. Gently pull the microSD card out of the slot. 4.
Page 211: Unmount The Microsd Card
Unmount the microSD Card When you need to remove the microSD card while the phone is on, you must first unmount the microSD card. This prevents corrupting the data stored on it or damaging the microSD card. Close all running applications on your phone and save any data before you unmount the microSD card.
Page 212: Update The Operating System
1. With two fingers, swipe down from the status bar, and then touch > System updates. 2. Touch HTC software update > CHECK NOW. Note: If you want to conserve data usage, you can select the Update over Wi-Fi only option before you touch Check now.
Page 213: Update Your Prl
2. Touch Update PRL and follow onscreen instructions. Tools and Calendar...
Page 214: Sprint Worldwide Wireless Service
Sprint Worldwide Wireless Service With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
Page 215: Make And Receive Worldwide Calls
Note: Voice and data roaming may incur additional fees. Call Sprint Worldwide Customer support at 1-888-226-7212 for details. To enable your phone for international roaming: 1. With two fingers, swipe down from the status bar, and then touch > Mobile data > Network mode >...
Page 216: Set Up Your Voicemail Access Number
2. Touch 3. Touch the Name field, and then enter Voicemail. 4. Add (+1), your area code, and your wireless phone number. 5. Touch SAVE. Access Your Voicemail You will need to call your voicemail number to access your voicemail while roaming internationally.
Page 217: International Data Roaming
International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks; check sprint.com/sww to determine the services available where you are traveling.
Page 218: Access Email And Data Services On Cdma Networks
Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Message Description Number Not in Service The number that you entered is not valid.
Page 219 A fault was detected with your phone. If this Self Check Error error recurs, note the error and contact Sprint Customer Service. An operational fault was detected with your phone. Note the numeric code, turn your Self Check Fail phone off, and contact Sprint Customer Service.
Page 220: Contact Sprint For Assistance
● Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible: ●...
Page 221 Trinidad and Tobago 1-800-201-7545 United Kingdom 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Sprint Worldwide Wireless Service...
Page 222: Settings
Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Wireless & Networks Settings This group of settings lets you control your phone’s wireless network settings (3G and 4G LTE), Wi-Fi settings, Bluetooth, and more. Airplane Mode When you enable Airplane (Flight) mode, all wireless radios on your phone are turned off, including the call function, data services, Bluetooth, and Wi-Fi.
Page 223: Mobile Data Settings
Data Services – Sprint Spark LTE and Sprint 3G networks, see Networks. Media Output Settings Configure settings for the optional HTC Media Link HD connection to an HDTV. See About HTC Media Link More Wireless & Network Settings Additional options that let you view your data usage and set up VPN, and NFC.
Page 224: Ringtone
Accounts & Sync The Accounts & sync settings menu lets you add and manage all your email, social networking, online storage, and HTC account. Add Your Social Networks, Email Accounts, and More Add your favorite social networks, email accounts, and online storages on your phone so you are connected anywhere you go.
Page 225: Add An Exchange Activesync Account
4. Touch an account type. You can set up these accounts on your phone: Dropbox, Exchange ActiveSync, Facebook, Flickr for HTC Sense, Google, HTC Account, Instagram for HTC Sense, LinkedIn for HTC Sense, Mail, Microsoft Hotmail, Twitter, and Watch. 5. Enter your account information and follow screen instructions to proceed.
Page 226: Add One Or More Google Accounts
Add One or More Google Accounts Sign in to your Google Account to see your Gmail, contacts, and calendars, and to use Google apps on your phone. 1. With two fingers, swipe down from the status bar to open Quick settings. 2.
Page 227: Location Settings
Important: Some personal data may be retained by the third-party app after you have removed the account from your phone. Sync All Your Accounts Automatically 1. With two fingers, swipe down from the status bar, and then touch > Accounts & sync.
Page 228: Additional Location Settings
2. Read the disclaimer, and then select ON. 3. Touch When you turn the Location setting feature on, the phone displays the icon on the status bar. When you turn Location setting off, the phone displays the icon. Important: Turning off a location service means no applications on your phone will collect your location data through that location service.
Page 229 You’ll be asked to unlock the screen every time your phone is turned on or when it’s idle for a certain period of time. To further improve security: ● Touch Improve face matching in the Security screen to train your phone to recognize your face in different situations, such as when you’re wearing glasses or sporting a beard.
Page 230: Bypass The Lock Screen
3. Touch None. Bypass the Lock Screen If you've set a screen lock for HTC One max, you can just skip the lock screen and go straight to the security screen for unlocking your phone. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 231: Work With Certificates
1. With two fingers, swipe down from the status bar, and then touch > Security. 2. Select the Unknown sources option. Important: After installing the app, go back to Settings > Security and make sure to clear the Unknown sources option. This can help protect your phone from installing other insecure apps from the Web.
Page 232: Navigate Your Phone With Talkback
When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. Note: HTC gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled. To open an item:...
Page 233 1. Drag your finger on the screen to find and select the item. 2. Double-tap anywhere on the screen to open the item. To move an item: 1. Drag your finger on the screen to find the item. 2. Double-tap anywhere on the screen, but don't lift your finger on the second tap. 3.
Page 234: Backup And Reset
 To open the continuous reading menu, use one finger to swipe up and right in one continuous movement.  To open the global context menu, use one finger to swipe down and right in one continuous movement. Note: If you already changed the TalkBack shortcut gestures, check your TalkBack settings for the appropriate gesture.
Page 235: Backup
Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of HTC One max on your computer. For details, see HTC Sync Manager.
Page 236 Backup Your Phone to Google Drive Turn on HTC Backup to do a daily backup of your content over Wi‑Fi. You can turn it on by selecting Back up phone daily while doing the on-device setup, or enable it in Settings.
Page 237 Note: To restore paid apps, you need to download and install them from Google Play. 1. When you turn on a new HTC phone for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen.
Page 238: Reset Your Phone
Reset Your Phone If your phone has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state — the state before you turned on the phone for the first time. The following will be removed from the phone when you do a factory reset: ●...
Page 239: Get Content From Another Phone
1. With the phone turned off, press and hold the Volume down button, and then press and hold the Power button. 2. Wait for the screen with the three Android images to appear, and then release the Power and Volume down buttons. 3.
Page 240: Screen Timeout (Sleep)
1. With two fingers, swipe down from the status bar to open Quick settings. 2. Touch the BRIGHTNESS tile repeatedly to select the brightness intensity. 3. To further adjust the brightness intensity, touch below the BRIGHTNESS tile. 4. Drag the slider to adjust the brightness. 5.
Page 241: Home Double-Click Speed
Select this option to allow other apps to recognize the 3-finger gesture. Otherwise, the 3-finger gesture will only output the screen to the optional HTC Media Link HD. Note: The 3-finger gesture may not be available when TalkBack gestures are enabled. For...
Page 242: General Sound Settings - Volumes
1. With two fingers, swipe down from the status bar, and then touch > Sound > Sound profile. 2. Select Normal, Vibrate, or Silent. 3. To set your phone to always vibrate for calls in addition to any ringer settings, select the Vibrate option below Volumes.
Page 243: Incoming Calls - Ringtones
1. With two fingers, swipe down from the status bar, and then touch > Sound. 2. Touch the Do not disturb. 3. Select the checkbox to allow incoming calls from contacts on the exceptions list. 4. Touch Do not disturb exceptions and then touch 5.
Page 244: System Sound Settings
2. Choose the sound you want to use, and then touch APPLY. System Sound Settings The System sound settings menu lets you select whether you hear tones when touching numbers on the dialpad, selecting onscreen options, and more. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 245  With two fingers, swipe down from the status bar, and then touch > Call > CDMA call settings. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications phone that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Page 246: Internet Call Settings
1. With two fingers, swipe down from the status bar, and then touch > Call > CDMA call settings. 2. Select or customize these options.  Voice Privacy: Select to enable enhanced privacy mode.  Automatic prepend: Select to automatically add "1" for long distance calls. ...
Page 247: Clear Application Cache And Data
Clear Application Cache and Data Free up storage space and phone memory by deleting application cache and data. 1. With two fingers, swipe down from the status bar, and then touch > Apps. 2. Browse to the app you want to clear and then touch it. Tip: Touch to sort the apps list.
Page 248: Make More Storage Space
You can set the Camera app to automatically upload photos to Google Drive. Google Drive for details. Note: Google Drive is a third-party app and is not provided by or associated with HTC Corporation. Manage Photos and Videos ●...
Page 249: Encrypt Data On Your Phone
Encrypt Data on Your Phone You can encrypt data such as your online accounts, settings, music files and other media. After encryption, you will need to enter the screen lock PIN or password to turn on your phone and access the data. Important: Set a lock screen PIN or password before encrypting your data.
Page 250: Power Settings
Encryption starts and the progress is displayed. The storage card will be unavailable during encryption. You can stop encrypting new files by clearing the File level SD card encryption option. Previously encrypted files will remain encrypted. To access these files, you must enable File level SD card encryption again.
Page 251: Battery Saving Tips
2. Touch below the POWER SAVER tile to choose which phone features to conserve power for. Note: If Data connection is selected, your phone automatically disconnects from the mobile network after 15 minutes when the screen is off and the data connection is idle (no download activity, streaming, or data usage).
Page 252 ● Set the screen timeout to a shorter time. ● Don’t use a live wallpaper for your Home screen. Animation effects are nice to show off to other people but they drain your battery. Changing your wallpaper to a plain, black background can also help a little.
Page 253: Language & Keyboard Settings
With two fingers, swipe down from the status bar, and then touch > Language & keyboard > Google voice typing. Keyboard Settings - HTC Sense Input The Language & keyboard settings let you select a preferred input method, control keyboard settings, and more.
Page 254: Keyboard Settings - Swype
 Personal dictionary: Add, edit, or remove words in the predictive text dictionary. For more information, see Enter Text with Word Prediction on the HTC Sense Keyboard. Keyboard Settings - Swype Customize and learn how to use the Swype keyboard through the Swype settings menu. See Swype Keyboard for details.
Page 255: Date & Time Settings
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard. 2. Change any of these settings.  Voice Search: Touch to change the default voice search language, speech output, and more  Text-to-speech output: Touch to select the text-to-speech engine, set the speech speed, or listen to speech synthesis demo.
Page 256: About Your Phone
1. With two fingers, swipe down from the status bar, and then touch >About. 2. Scroll through the list and select options to view or customize information.  Tell HTC and error reporting: Send error, preference, and usage reports to HTC.  Help: Enable quick tips to appear on the screen. ...
Page 257: Proprietary Notices
Proprietary Notices ©2013 HTC Corporation. All rights reserved. HTC, the HTC logo, HTC One, the HTC One logo, HTC BlinkFeed, HTC Sense, HTC Zoe, and VideoPic are trademarks or service marks of HTC Corporation. Portions of this document ©2013 Sprint. All rights reserved.
Page 258 The information is provided ―as is‖ without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
Page 259: Index
Apps and Settings, 24 Make Call From, 52 Back Key, 13 Share Events, 166 Backup, 225 Show or Hide, 165 Options, 225 Snooze Reminders, 167 Use HTC Backup, 226 Views, 164 Battery Call Forwarding, 57 Check History, 242 Call History, 51, 58 Index...
Page 260 Delete Messages, 83 Camera Scenes, 146 Delete Search, 83 Dual Capture Mode, 147 Make Call From, 52 HDR, 147 Manage Email Messages, 83 HTC Zoe, 146 Move Messages, 83 Panorama, 147 Print, 141 Portrait, 147 Read and Reply, 82 Camera Settings, 148...
Page 261 Add Rooms, 118 Global Roaming Mode, 205 Organize Rooms, 119 Gmail, 76 Event Add Account, 79 Create, 165 Create Account, 76 Edit, 165 Get Help, 79 Exchange ActiveSync Inbox, 77 Features, 84 Reply Email, 79 Flag Email, 84 Send Email, 78 Meeting Request, 85 Google Account, 76 Out of Office Reply, 84...
Page 262 Receive Calls, 106 Unlock, 15, 16 Voice Commands, 104 Long Distance Calls, 53 Voice Internet Radio, 105 LTE, 126 HTC Media Link HD, 123 Mail, 79 HTC Sense Input Settings, 245 Inbox, 80 HTC Share, 162 Messages HTC Sync Manager, 182...
Page 263 Change the Layout, 42 Editing, 157 Enter Text by Speaking, 45 Gallery, 150 Enter Text, Typing, 42 HTC Share, 162 Trace Keyboard, 44 HTC Zoe Photos, 146 Word Prediction, 43 Photo Highlights, 153 Optimize Phone Storage, 239 Send, 160 People, 66 Share, 161 Add an Entry, 68 Photos &...
Page 264 Play, 114 Auto-rotate Screen, 230 Plus Code Dialing, 53 Calibrate, 232 Polaris Office, 177 Font, Text Size, 230 POP3 Email, 79 Screen Timeout, 231 Post Spelling Check, 245 Screen Unlock Power Button, 14 Face Unlock, 219 Power Off, 4 Password, 220 Power On, 3 Pattern, 219 Power Options, 3...
Page 265 Reset, 228 Sprint Worldwide Wireless Service, 204 Screen Capture, 40 Status Bar, 37 Security Settings, 218, 221 Status Icons, 37 Sound, 232 Storage Storage, 238 Copy Files, 239 Sync Accounts, 214 Encrypt Data, 240 System Updates, 247 Encrypt Storage Card, 241 TTY Mode, 236 Optimize, 239 Wi-Fi, 212...
Page 266 Touchscreen, 14 VideoPic, 146 Keyboard, 41 Videos, 143 Navigation, 17 Gallery, 150 Swype Keyboard, 45 Send, 160 Turn Off, 15 Share, 161 Turn On, 15 Virtual Private Networks (VPN), 130 Transfer Content, 7, 230 Visual Voicemail, 61 From Android Phone, 7 Review, 62 iPhone, 8 Set Up, 61...

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