Warranty - HP Z1 Specification

QuickSpecs
System Technical Specifications
Intel® vPro™ Technology The HP Z1 Workstation supports Intel vPro technology when configured with a processor branded
Remote Manageability
Software Solutions
System Software Manager For questions or support for SSM, please visit:
Service, Support, and

Warranty

Product Change
Notification
ME Wake-on-LAN
DASH 1.1 compliance
IPv6 Support
Fast Call for Help - a client inside or outside the firewall may initiate a call for help via BIOS screen,
periodic connections, or alert triggered connection
o Remote Scheduled Maintenance - pre-schedule when the PC connects to the IT or service provider
console for maintenance. Remote PCs can get required patches, be inventoried, etc by connecting to
their IT console or Service Provider when it's convenient
Remote Alerts - automatically alert IT or service provider if issues arise
Access Monitor - Provides oversight into Intel® AMT actions to support security requirement
PC Alarm Clock
Microsoft NAP Support
Host Base set-up and configuration
Management Engine (ME) firmware roll back
Enhanced KVM resolution
"featuring Intel vPro Technology"
The HP Z1 Workstation is supported on the following remote manageability software consoles:
LANDesk Management Suite (PSG recommended solution)
Microsoft System Center Configuration Manager
HP Client Automation Enterprise
For questions or support for manageability needs, please visit
On-site Warranty and Service
and service offering delivers on-site, next business-day
free telephone support (Note 3)
in one country and transferred to another, non-restricted country will remain fully covered under the
original warranty and service offering.
NOTE 1: Terms and conditions may vary by country. Certain restrictions and exclusions apply.
NOTE 2: On-site service may be provided pursuant to a service contract between HP and an authorized HP
third-party provider, and is not available in certain countries. Global service response times are based on
commercially reasonable best effort and may vary by country.
NOTE 3: Technical telephone support applies only to HP-configured, HP and HP-qualified, third-party
hardware and software. Toll-free calling and 24x7 support service may not be available in some countries.
HP Care Pack Services extend service contracts beyond the standard warranties. Service starts from date
of hardware purchase. To choose the right level of service for your HP product, use the HP Care Pack
Services Lookup Tool at http://www.hp.com/go/lookuptool. Additional HP Care Pack Services information
by product is available at http://www.hp.com/hps/carepack. Service levels and response times for HP Care
Packs may vary depending on your geographic location.
Program to proactively communicate Product Change Notifications (PCNs) and Customer Advisories
by email to customers, based on a user-defined profile.
PCNs provide advance notification of hardware and software changes to be implemented in the
factory providing time to plan for transition.
Customer Advisories provide concise, effective problem resolution, greatly reducing the need to call
technical support.
DA - 14263 North America — Version 21 — October 4, 2013
http://www.hp.com/go/ssm
(Note 1): One, Three, Four & Five -years (options available), limited warranty
(Note 2)
8am - 5pm. Global coverage
HP Z1 Workstation
http://www.hp.com/go/easydeploy
service for parts and labor and includes
(Note 2) ensures that any product purchased
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