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Dialing a Caller ID Number
Dialing a Stored Number
1. Make sure the phone is OFF (not inTALK mode).
1. Make sure the phone is ON by pressing the talk/end/callback button.
2. Press the memory button.
2. Use the CID-VOL (- or +) button to display the desired record.
3. Press talk/end/callback.The number dials automatically.
3. Press the memory location (0-9).The number dials automatically.
- OR -
Changing the Telephone Number Format
1. Make sure the phone is OFF (not inTALK mode).
2. Press the memory button.
The format/mute button lets you change the format of the displayed telephone number.
The available formats are as follows.
3. Use the touch-tone pad or the CID-VOL (- or +) button to scroll to the number you
want to dial.
7-digit
7-digit telephone number.
4. Press talk/end/callback.The number dials automatically.
10-digit
3-digit area code + 7-digit telephone number.
11-digit
long distance code "1" + 3-digit area code + 7-digit telephone number.
Inserting a Pause in the Dialing Sequence of a
1. Use the CID-VOL (- or +) button to scroll to the number you want to call back.
Stored Number
2. Press talk/end/callback.The number dials automatically.
If a pause is needed to wait for a dial or access tone, press the # pause button to insert
NOTE: If the telephone number cannot be dialed, press the format/mute
a delay in dialing sequence of a stored number (for example, after you dial 9 for an
button to adjust the number, and try again.
outside line, or to wait for a computer access tone.) pause shows in the display as a P,
and each pause counts as one digit in the dialing sequence.
Memory
Reviewing and Deleting Stored Numbers
Each handset can store up to ten 24-digit numbers with up to 15-character names in
memory for quick dialing.This memory feature is in addition to the CID memory log,
1. To review stored numbers, press the memory button, and use the CID-VOL (- or +)
which stores up to 40 CID records in each handset.
button to scroll to the memory location, or press the corresponding number key for
a desired memory location (0-9).
Storing a Name and Number in Memory
2. When the data shows in the display, press the del/chan button.The display
shows DELETE?
1. Make sure the phone is OFF (not inTALK mode).
3. Press del/chan again to delete the data.The display shows DELETED.
2. Press the memory button.
3. Press the desired memory location (0 through 9) or use CID-VOL (+ or -) to scroll to
Chain Dialing from Memory
the desired memory location.
Use this feature to make calls which require a sequence of numbers, such as calling
NOTE: If the memory location is occupied, the memory location number and its
card calls to a frequently called long distance number. Each part of the sequence is
contents show in the display.
dialed from memory.The following example shows you how to use chain dialing to
make a call through a long distance service:
4. Press the memory button again. The display shows ENTER NAME.
The Number For
NOTE: If you don't want to enter the name, skip step 5.
Long distance access number
5. Use the touch-tone pad on the handset to enter the name (up to 15 characters)
Authorization code
and press the memory button to save. More than one letter is stored in each of the
number keys. For example, to enter the name Bill Smith, press the 2 key twice for
Frequently called long distance number
the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the
1. Make sure the phone is ON (inTALK mode).
letter L. Wait for one second. Press the 5 key 3 times for the second letter L. Press
the 1 key to insert a space between the L and the S. Press the 7 key 4 times for the
2. Press memory and then press 7.
letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I;
3. When you hear the access tone, press memory and then press 8.
press the 8 key for the letterT; press the 4 key twice for the letter H.
4. At the next access tone, press memory and then 9.
6. Press the memory button to save the name.The display shows ENTERTEL NUMBR.
TIP: Wait for the access tones before pressing the next memory button, or your
7. Use the touch-tone pad to enter the telephone number you want to store (up to
call might not go through.
24 digits).
8. Press memory again to store the number.You will hear a confirmation tone.
Headset and Belt Clip Operation
NOTE: If you make a mistake press the del/chan button to backspace and erase
the wrong character(s) or number(s).
Connecting an Optional Headset to the
Changing a Stored Number
Handset
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
For hands free operation:
2. Press the memory button, and "REPLACE MEMO?" shows in the display.
1. Remove the rubber cap covering the
headset jack.
3. Press the memory button to store the number.You will hear a confirmation tone.
2. Connect the headset to the headset jack
Storing a Redial Number
on the handset.The handset receiver is
disabled when the headset is connected.
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
3. Adjust the headset to rest comfortably on
2. Press the redial button.
top of your head and over your ear. Move
3. Press the memory button to store the number.You will hear a confirmation tone.
the microphone to approximately two to
three inches from your mouth.
To replace an old number with a new redial number:
4. Press the talk/callback button on the handset
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
to answer a call or make calls with the headset.
2. Press the redial button.
5. To return to normal operation, unplug the headset from the jack.
3. Press the memory button, and "REPLACE MEMO?" shows in the display.
Attaching the Belt Clip
4. Press the memory button again to replace the old number with the new number.You
will hear a confirmation tone.
To attach the belt clip, insert the sides of the belt clip into
the slots on each side of the handset. Snap the ends of
the belt clip into place.
Changing the Battery
Make sure the telephone is OFF (not inTALK mode) before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the cord attached to the battery pack and remove the
battery pack from the handset.
3. Insert the new battery pack and connect the cord to the jack inside
the battery compartment.
4. Put the battery compartment door back on.
5. Place handset in the base to charge. Allow the handset battery to
properly charge (for 16 hours) prior to first use or when you install a new
battery pack. If you do not properly charge the phone, battery performance
will be compromised.
CAUTION: To reduce the risk of fire or personal injury,
use only the battery listed in the instruction book.
NOTE : If the handset battery pack is not installed or properly
connected inside the battery compartment, the handset displays "NO BATTERY,"
when the handset is on the base cradle.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the battery listed in the
User's Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your
ATLINKS USA, Inc. product indicates that we are
participating in a program to collect and recycle Nickel
Cadmium batteries throughout the United States.
Please call 1-800-8-BATTERY for information or contact
Memory Location
your local recycling center.
7
8
Display Messages
9
The following messages show the status of the phone or help you set up and use
your phone.
INCOMPLETE
Caller information is interrupted during transmission or
DATA
the phone line is excessively noisy.
ENTER NAME
Prompt telling you to enter a name for one of the 10
memory locations.
DELETE ALL?
Prompt asking if you want to erase all Caller ID records.
DELETE CALL ID? Prompt asking if you want to erase the current Caller ID record that
is shown on the display.
DELETED
Prompt confirming a CID record is erased.
Headset jack
DELETE?
Prompt asking if you want to erase one of the 10 numbers stored in
the phone's outgoing memory.
Headset plug
END OF LIST
Indicates there is no additional information in the Caller ID
memory log.
NEW
Indicates call or calls have not been reviewed.
UNKNOWN
The incoming call is from an area not serviced by Caller ID or
NAME/CALLER/
caller information is not sent.
NUMBER
PAGING
Someone is paging the handset from the base.
BLOCKED CALL
Caller information is blocked from transmission.
BLOCKED
Caller name and number is blocked from transmission.
NAME/NUMBER
Slots for belt clip
REPT
Repeat call message. Indicates that a new call from the same
number was received more than once.
NO DATA
No Caller ID information was received.
EMPTY
Indicates a memory location is vacant.
NO CALLS
Indicates no calls have been received.
• You may have too many extension phones on your line.Try unplugging
some phones.
MESSAGE
Indicates a message is available.
• See solutions for "No dial tone. "
WAITING
Charge/in use indicator on the base flashes
LOW BATTERY
Indicates the handset battery is low and needs charging.
• Provided your phone company offers voice messaging service and you subscribe
to it, the charge/in use indicator on the base flashes when the phone is not in use to
UNABLE TO DIAL
Indicates the CID or memory contents cannot be dialed.
indicate there is a message waiting. It stops flashing after the message has
been reviewed.
UNAVAILABLE
Indicates the handset is out of range.
Or the other handset is in use.
You experience static, noise, or fading in and out
Or there has been a base power failure, in which case you must
• Change channels
place both handsets on the main base cradle for 20 seconds to
• The handset maybe out of range. Move closer to the base.
re-register.
• Relocate the base.
UNABLE TO
Indicates the CID or memory contents cannot be stored.
STORE
• Charge the battery.
• Make sure base is not plugged into an electrical outlet with another
PRESS TALK KEY
Indicates the CID number is a Directory Dial Number (DDN) and
household appliance.
cannot be formatted.
Unit beeps
NO BATTERY
Indicates the battery is not installed or properly connected inside
• Place handset in base cradle for 20 seconds to reset the security code. If that doesn't
the battery compartment.
work, charge the battery for 16 hours.
PLEASE REGISTER Indicates the handset needs to be registered before use.
• See solutions for "No dial tone. "
• Replace the battery.
TRANSFERRING
Indicates the call is being transferred from one handset to another.
Memory dialing
Handset Sound Signals
• Make sure you correctly program the memory location keys.
Signal
Meaning
• Make sure you follow the proper dialing sequence.
A long warbling tone
Signals an incoming call
• You must reprogram numbers into memory after a power outage or
(with ringer on)
battery replacement?
Three short beeps
Page signal
Out of range
(several times)
• Move closer to the base.
One beep every 7 seconds
Low battery warning
• Reset the battery. Unplug the battery and plug it in again after five seconds.
Troubleshooting Tips
• Reset the power supply. Unplug the supply and plug it in again after five seconds.
Causes of Poor Reception
Caller ID Solutions
• Aluminum siding.
No display
• Foil backing on insulation.
• Fully charge (for 16 hours) or replace the battery.
• If you are using AC (electrical) power, make sure that the unit is connected to a non-
• Heating ducts and other metal construction can shield radio signals.
switched electrical outlet. Unplug the AC power converter from the unit and plug it
• You're too close to appliances such as microwaves, stoves, computers, etc.
back in.
• Atmospheric conditions, such as strong storms.
• To see Caller ID information in your display, you must be subscribed to Caller ID
service through your local telephone company.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into an AC outlet with other electronic devices.
Caller ID incomplete
• The unit displays this message if it detects anything other than valid Caller ID
• Baby monitor is using the same frequency.
information during the silent period after the first ring.This message indicates the
• Handset battery is low.
presence of noise on the line.
• You're out of range of the base.
Telephone Solutions
General Product Care
Handset can not link.
• If any handsets become inoperable, place it on the main base cradle for 20 seconds
To keep your telephone working and looking good, follow these guidelines:
to re-register.
• Avoid putting the phone near heating appliances and devices that generate electrical
noise (for example, motors or fluorescent lamps).
No dial tone
• Check or repeat installation steps
• DO NOT expose to direct sunlight or moisture.
• Make sure the base power cord is connected to a working electrical outlet.
• Avoid dropping and other rough treatment to the phone.
• Make sure the telephone line cord is connected to the base unit and the modular
• Clean with a soft cloth.
phone jack?
• Never use a strong cleaning agent or abrasive powder because this will damage
• Disconnect the base from the wall phone jack and connect another phone to the
the finish.
same jack. If there is no dial tone on the second phone, the problem might be your
• Retain the original packaging in case you need to ship the phone at a later date.
wiring or local service.
• The handset might be out of range of the base. Move closer to the base.
Service
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
If trouble is experienced with this equipment, for repair or warranty information,
• Did the handset beep when you pressed the talk/end/callback button? Did the in use
indicator come on?The battery may need to be charged.
Handset does not ring
• Make sure the RINGER switch on the handset is turned to ON.
please contact customer service at 1-800-448-0329. If the equipment is causing harm to
For how long after your purchase:
the telephone network, the telephone company may request that you disconnect the
• One year, from date of purchase.
equipment until the problem is resolved.
(The warranty period for rental units begins with the first rental or 45 days from
This product may be serviced only by the manufacturer or its authorized service agents.
date of shipment to the rental firm, whichever comes first.)
Changes or modifications not expressly approved by ATLINKS USA, Inc. could void the
What we will do:
user's authority to operate this product. For instructions on how to obtain service, refer
• Provide you with a new or, at our option, a refurbished unit.The exchange unit is
to the warranty included in this guide or call customer service at 1-800-448-0329.
under warranty for the remainder of the original product's warranty period.
Or refer inquiries to:
How you get service:
ATLINKS USA, Inc.
• Properly pack your unit. Include any cables, etc., which were originally provided
Manager, Consumer Relations
with the product. We recommend using the original carton and packing materials.
P O Box 1976
Indianapolis, IN 46206
• "Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the product is within the warranty period, must be presented to obtain warranty
Attach your sales receipt to the booklet for future reference or jot down the date this
service. " For rental firms, proof of first rental is also required. Also print your name
product was purchased or received as a gift.This information will be valuable if service
and address and a description of the defect. Send via standard UPS or its equivalent
should be required during the warranty period.
to:
Purchase date ________________________________________________
ATLINKS USA, Inc.
c/o Thomson
Name of store ________________________________________________
11721 B Alameda Ave.
Socorro,Texas 79927
Interference Information
• Pay any charges billed to you by the Exchange Center for service not covered by
the warranty.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
• Insure your shipment for loss or damage. ATLINKS accepts no liability in case of
following two conditions: (1)This device may not cause harmful interference; and (2)
damage or loss.
This device must accept any interference received, including interference that may
cause undesired operation.
• A new or refurbished unit will be shipped to you freight prepaid.
This equipment has been tested and found to comply with the limits for a Class B
What your warranty does not cover:
digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to
• Customer instruction. (Your Owner's Manual provides information regarding
provide reasonable protection against harmful interference in a residential installation.
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
• Installation and setup service adjustments.
to radio communications. However, there is no guarantee that interference will not
• Batteries.
occur in a particular installation.
• Damage from misuse or neglect.
If this equipment does cause harmful interference to radio or television reception,
• Products which have been modified or incorporated into other products.
which can be determined by turning the equipment off and on, the user is encouraged
• Products purchased or serviced outside the USA.
to try to correct the interference by one or more of the following measures:
• Acts of nature, such as but not limited to lightning damage.
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television
that is "receiving" the interference).
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It
• Reorient or relocate and increase the separation between the telecommunications
will make it easier to contact you should it ever be necessary.The return of the card
equipment and receiving antenna.
is not required for warranty coverage.
• Connect the telecommunications equipment into an outlet on a circuit different from
Limitation of Warranty:
that to which the receiving antenna is connected.
• THE WARRANTY STATED ABOVE ISTHE ONLY WARRANTY APPLICABLETOTHIS
If these measures do not eliminate the interference, please consult your dealer or an
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL
experienced radio/television technician for additional suggestions. Also, the Federal
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
Communications Commission has prepared a helpful booklet, "HowTo Identify and
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
Resolve Radio/TV Interference Problems. " This booklet is available from the U.S.
GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A
Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-
GUARANTY OR IN ANY WAY INCREASETHE SCOPE OFTHIS WARRANTY.
000-00345-4 when ordering copies.
• REPAIR OR REPLACEMENT AS PROVIDED UNDERTHIS WARRANTY ISTHE
Limited Warranty
EXCLUSIVE REMEDY OFTHE CONSUMER. ATLINKS USA, INC. SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROMTHE
USE OFTHIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR
What your warranty covers:
IMPLIED WARRANTY ONTHIS PRODUCT.THIS DISCLAIMER OF WARRANTIES
• Defects in materials or workmanship.
AND LIMITED WARRANTY ARE GOVERNED BYTHE LAWS OFTHE STATE OF
Accessory Information
INDIANA. EXCEPTTOTHE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ONTHIS PRODUCT IS LIMITEDTOTHE APPLICABLE WARRANTY
DESCRIPTION
MODEL NO.
PERIOD SET FORTH ABOVE.
Belt Clip
5-2622 (gray)
How state law relates to this warranty:
Headset
5-2425 (black)
• Some states do not allow the exclusion nor limitation of incidental or consequential
Replacement Battery
5-2548
damages, or limitations on how long an implied warranty lasts so the above
Power converter
5-2501 (black)
limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights
To place order, have your Visa, MasterCard, or Discover Card ready
that vary from state to state.
and call toll-free
1-800-338-0376
.
If you purchased your product outside the USA:
A shipping and handling fee will be charged upon ordering.
• This warranty does not apply. Contact your dealer for warranty information.
We are required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent.
Items are subject to availability.
*Prices are subject to change without notice.
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