Ford Fiesta Owner's Manual page 90

Entertainment Systems
Vehicle Health Report/Services (Traffic, Directions and
Issue
I received a text
that the Vehicle
Health Report isn't
activated.
I'm unable to
retrieve the report
on the web site, or
I received a
system error.
I'm unable to
submit a report.
I heard a
commercial when I
tried to use
Traffic, Directions
and Information.
90
2012 Fiesta (fie)
Owners Guide, 3rd Printing
USA (fus)
Information) issues
Possible
Cause(s)
• This is a free feature, but you
Your account may
not be activated must first register online to use it.
on the web site or Ensure that you have registered
you may have the your account on the website.
• Ensure that your VIN is
wrong VIN
(vehicle correctly listed in your account.
identification
number) listed.
The preferred When you register your account,
dealer information you must list a preferred dealer. If
did not load one is already listed, try selecting
correctly. another dealer and logging back
out. Then, log back in and change
it back to your preferred dealer
and retrieve the report.
• This could be • Update your mobile number in
due to your your account on the web site.
• Ensure that you have full signal
phone's
compatibility, bad strength and that your Bluetooth
signal strength or volume level has been turned up.
• Try deleting your phone and
your phone may
not be activated performing a clean pairing.
on the web site.
• The phone in • This is a free feature, but you
use is not must first register online to use it.
activated. Ensure that you have registered
• Your phone has
your account on the web site.
• Turn off ID blocker on your
ID blocker active.
phone as the system recognizes
you by your phone number.
Ensure that the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
Possible Solution(s)