Ford Fiesta Owner's Manual page 89

Issue
I'm having trouble Possible device
connecting my malfunction.
device.
SYNC does not This is a device
recognize my limitation.
device when I turn
on the car.
• This is a phone
Bluetooth audio
won't stream. dependent feature.
• The device is
not connected.
• Your music files
SYNC doesn't
recognize music may not contain
that is on my the proper artist,
device. song title, album
or genre
information.
The file may be
corrupted.
The song may
have copyright
protection which
does not allow it
to play.
2012 Fiesta (fie)
Owners Guide, 3rd Printing
USA (fus)
Entertainment Systems
USB/Media issues
Possible Possible Solution(s)
Cause(s)
• Try turning off the device,
resetting the device or removing
the battery of the device and try
to connect your device again.
• Ensure that you are using the
manufacturer's cable.
• Ensure that the USB cable is
properly inserted into your device
and the USB port in the vehicle.
• Ensure that your device does
not have an auto—install program
or active security settings.
Ensure that you are not leaving
your device in your vehicle during
very hot or cold temperatures.
• Ensure that the device is
connected to SYNC and that you
have pressed play on your device.
• Ensure that all song details are
populated.
• Some devices require you to
change the USB settings from
mass storage to MTP class.
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