Ford F-150 Owner's Manual page 483

482
Issue
SYNC does not
understand what I
am saying.
SYNC does not
understand the
name of a song or
artist.
2013 F-150 (f12)
Owners Guide gf, 3rd Printing, February 2013
USA (fus)
SYNC®
Voice command issues
Possible
cause(s)
• You may be • Review the Phone voice
using the wrong commands and the Media voice
voice commands, commands at the beginning of
OR their respective sections.
• You may be • Be aware that SYNC's
speaking too soon microphone is either in your rear
or at the wrong view mirror or in the headliner
time. just above the windshield.
• You may be • Review the media voice
using the wrong commands at the beginning of the
voice commands, media section.
• Say the song or artist exactly as
OR
• You may not be
listed. If you say, "Play Artist
saying the name Prince", the system does not
exactly as it is play music by Prince and the
saved, OR Revolution or Prince and the
• The system may
New Power Generation.
• Make sure you are saying the
not be reading the
name the same complete title, such as "California
way you are saying remix featuring Jennifer Nettles".
• If the songs are saved in all
it.
CAPS, you have to spell them.
LOLA requires you to say, "Play
L-O-L-A".
• Do not use special characters in
the title as the system does not
recognize them.
Possible solution(s)