BMW ActiveHybrid 5 Owner's Manual page 215

5. "Configure phone"
6. "Audio"
7. "OK"
Unpairing a device
1. "CD/Multimedia"
2. "Bluetooth® (audio)"
3. If necessary, "Bluetooth® audio".
4. Highlight the device that is to be unpaired.
5. Open "Options".
6. "Remove phone from list"
What to do if...
Information on suitable devices can be found at
www.bmwusa.com/bluetooth.
Suitable mobile phones, refer to page 226.
The device is not supported by the vehicle.
▷ Perform a software update, refer to
page 215, if needed.
The device could not be paired or connected.
▷ Do the Bluetooth passkeys on the device
and the vehicle match? Enter the same
passkey on the device and via iDrive.
▷ Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.
▷ Are too many Bluetooth devices connected
to the device or vehicle? Delete connections
with other devices if necessary.
▷ Is the mobile phone in power-save mode or
does it have only a limited remaining battery
life? Charge the mobile phone in the snap-
in adapter or via the charging cable.
Online Edition for Part no. 01 40 2 900 579 - 03 12 490
CD/multimedia
▷ Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.
▷ The device no longer reacts? Switch the de‐
vice off and on again.
▷ Repeat the pairing procedure.
Music cannot be played back.
▷ Start the program for playing back music
data on the device and select a track on the
device if necessary.
▷ Switch the radio off and on again.
Music files can only be played back softly.
▷ Adjust the volume settings on the device.
Playback is disturbed when buttons are pressed
or by other messages on the device.
▷ Switch off the button tones and other signal
tones on the device.
Playback is interrupted by a telephone call or
traffic bulletin and is not resumed automatically.
▷ Switch the radio off and on again.
Playback is not possible if the mobile phone is
connected both via Bluetooth Audio and via the
extended connectivity of the music player in the
mobile phone.
▷ Disconnect one of the two connections; for
example, disconnect the audio connection,
refer to page 214, and restart playback.
If all points in this list have been checked and the
required function is still not available, contact
the hotline or service center.
Software Update
The vehicle supports various external devices
depending on the current software version. With
a software update, the vehicle can support new
cell phones or new external device, for example.
The updating of the software is done via:
▷ USB.
Entertainment
215