Identifying Unit Problems; Windows 2000/Xp - Olivetti d-Copia 120 Online Manual

4

Identifying Unit Problems

When any trouble has occurred in the unit, first, verify whether you can make a copy or not with the unit. Check the items
shown below when the unit does not work properly but it can make a copy.
Reference: If any copier trouble occurs, refer to "TROUBLESHOOTING" in the Operation Manual.
Check the Connection between
1
the Unit and Computer
When one of the troubles listed below occurs while
printing, check the corresponding item.
Faint, Uneven or Smeared Print Output
Characters or Graphics are not Printed in Correct Position
Nothing Prints
Uninstalling OLIVETTI Personal MFP Series
Software
Make sure that the unit is not working. You cannot print from your computer or scan from the unit while the unit is
making copies.
Note
The unit's scanning function can only be used if the unit is connected to your computer with a USB cable.
Caution
If you fail to solve the problem after verifying all the items listed above, please
contact your authorized OLIVETTI service center.
Check Your Computer
2
Plug and Play Screen does not Appear (when the USB is connected)
Failed to Install the MFP Driver (Windows 2000/XP)
A
Printing trouble
B
Scanning trouble
When one of the troubles listed below occurs while
scanning data, check the corresponding item.
Poor Scanning Result
The Scanned Image is Incorrectly Positioned
Unable to Scan the Image
Uninstalling OLIVETTI Personal MFP Series
Software
CONTENTS
What type of trouble do
you have?
• Printing trouble
• Scanning trouble
22
INDEX
A
B