Before You Call For Service; Normal Operating Sounds - GE AJCH 08 ACB, AJCH 10 ACB, AJCH 10 DCB, AJCH 12 DCB, AJCQ 06 LCB, AJCQ 08 ACB, AJCQ 10 ACB, AJCQ 10 DCB, AJCQ 12 DCB, AJCS 06 LCB Owner's Manual

Before you call for service...

Troubleshooting Tips: Save time and money! Review the chart below first and you may not need to call for service.
Problem
Air conditioner
does not start
Air conditioner does
not cool as it should
Air conditioner
freezing up
The remote control is
not working
Water drips outside
Water drips indoors
Water collects in
base pan

Normal Operating Sounds

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You may hear a pinging noise caused by water being
picked up and thrown against the condenser on
rainy days or when the humidity is high. This
design feature helps remove moisture and
improve efficiency.
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You may hear the thermostat click when the
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compressor cycles on and off.
Possible Causes
The air conditioner
is unplugged.
The fuse is blown/circuit
breaker is tripped.
Power failure.
The current interrupter
device is tripped.
Airflow is restricted.
The temp control may
not be set correctly.
The air filter is dirty.
The room may have been hot.
Cold air is escaping.
Cooling coils have iced up.
Ice blocks the airflow
and stops the air conditioner
from cooling the room.
The batteries are inserted
incorrectly.
The batteries may be dead.
Hot, humid weather.
The air conditioner is not
tilted to the outside.
Moisture removed from air
and drains into base pan.
What To Do
• Make sure the air conditioner plug is pushed
completely into the outlet.
• Check the house fuse/circuit breaker box and
replace the fuse or reset the breaker.
• If power failure occurs, turn the air conditioner
OFF. When power is restored, wait 3 minutes to
restart the air conditioner to prevent tripping of
the compressor overload.
• Press the RESET button located on the power cord plug.
• If the RESET button will not stay engaged, discontinue use
of the air conditioner and contact a qualified service
technician.
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
• On models with touch pads: In COOL mode, press the
DECREASE M pad.
• On models with control knobs, turn the temperature
knob to a higher number.
• Clean the filter at least every 30 days.
See the Operating Instructions section.
• When the air conditioner is first turned on, you need
to allow time for the room to cool down.
• Check for open furnace registers and cold air returns.
• Set the air conditioner's vent to the closed position.
• See "Air conditioner freezing up" below.
• On models with control knobs, set the mode control
at HIGH FAN or HIGH COOL with the temp at WARMER.
• On models with touch pads, set the controls at HIGH FAN or
HIGH COOL and set the thermostat to a higher temperature.
• Check the position of the batteries. They should be
inserted correctly.
• Replace the batteries.
• This is normal.
• For proper water disposal, make sure the air conditioner
slants slightly from the case front to the rear.
• This is normal for a short period in areas with little
humidity; normal for a longer period in very humid areas.
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Water will collect in the base pan during high
humidity or on rainy days. The water may overflow
and drip from the outdoor side of the unit.
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The fan may run even when the compressor
does not.