Gateway Tablet PC User Manual

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Gateway Tablet PC

usersguide

Troubleshooting

Customizing

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Troubleshooting

Summary of Contents for Gateway Tablet PC

Page 1 Gateway Tablet PC usersguide Troubleshooting Customizing...
Page 3: Table Of Contents
Restarting (rebooting) your tablet PC ........
Page 4 About Windows XP Tablet PC Edition ........54...
Page 5 Downloading files ..........82 Using e-mail .
Page 6 Additional tips ........... . .147 10 Customizing Your Tablet PC Using the display .
Page 7 Protecting your tablet PC from viruses ....... . . 193...
Page 8 Adding or replacing memory .........222 16 Using the Tablet PC FlexDock Front .
Page 9 Telephone support ..........263 Before calling Gateway Technical Support ......263 Telephone numbers .
Page 10 viii...
Page 11: Checking Out Your Gateway M1300 Tablet Pc
M1300 Tablet PC This chapter introduces you to the basic features of your tablet PC. Read this chapter to learn: How to identify the features of your Gateway tablet PC How to locate your tablet PC’s model and serial number...
Page 12: Box Contents
If any of these components appear on the packing slip but not in the box, search the packaging again and check the shipping invoice for information about back orders. If you still are unable to account for the component, contact Gateway. www.gateway.com...
Page 13: Button Panel
See “Buttons” on page 4 for a description of each button. Status See “Status indicators” on page 5 for a description of each status indicator. indicators Write, tap, and input directly on the tablet’s display using the cordless pen. Cursor pad Hot key 1 www.gateway.com Button panel Status indicators...
Page 14: Buttons
Chapter 1: Checking Out Your Gateway M1300 Tablet PC Buttons Item Icon Security Hot key 2 Hot key 1 Cursor pad Primary function Opens the Windows Task Manager. Also used for domain authentication or logon screen. Rotates display orientation. Also opens the BIOS utility if pressed during startup.
Page 15: Status Indicators
LED fast-blinking orange - AC unplugged and battery less than 5 percent LED off - AC unplugged and battery fully discharged or removed LED steady green - Tablet is turned on LED blinking green - Tablet is in Standby mode LED off - Tablet is off. www.gateway.com Button panel...
Page 16: Power Switch Side
Insert one Type II PC Card into this slot. For more information, see “Adding and removing a PC Card” on page 218. A plastic blank ships with the Gateway Tablet PC, and you can leave it in place whenever the slot is not in use.
Page 17: Ports Side
Monitor port Plug an analog VGA monitor into this port. For more information, see “Using an external monitor” on page 111. FlexDock Make sure that the Gateway Tablet PC sits firmly on the docking connector connector. USB ports Plug the port replicator or USB (Universal Serial Bus) devices (such as a diskette drive, Iomega™...
Page 18: Speakers Side
Chapter 1: Checking Out Your Gateway M1300 Tablet PC Component Icon Microphone jack Headphone jack Speakers side Component Speakers Description Plug an external microphone into this jack. The built-in microphone is turned off when a microphone is plugged into this jack.
Page 19: Back
Battery Battery gauge Component Description Kensington lock slot Secure your tablet PC to an object by connecting a Kensington cable lock to this slot. Hard drive bay The hard drive is located in this bay. Battery bay Insert the battery into this bay. For more information, see “Changing batteries”...
Page 20 Chapter 1: Checking Out Your Gateway M1300 Tablet PC Component Battery gauge Battery latch Memory bay Antenna zone Description Push the button next to the LEDs to check the battery’s charge. Slide to release the battery. Install as many as two memory modules into this bay. For more information, see “Adding or replacing memory”...
Page 21: Identifying Your Model
Gateway model number and internal wireless label The label on the back of your tablet PC contains information that identifies your tablet PC model and its features. Gateway Technical Support will need this information if you call for assistance.
Page 22: Microsoft Certificate Of Authenticity
PC includes the product key code for your operating system. Finding your specifications For more information about your tablet PC, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications.
Page 23: Accessories
Batteries and automobile/airplane power adapters If you run your tablet PC on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See “Changing batteries” on page 131 for more information about using an additional main battery in your tablet PC.
Page 24 The Motion FlexDock, a desktop docking station, includes most of the tablet’s peripheral device connectors. LAN (RJ-45) IEEE 1394 USB 2.0 ports (2 rear, 1 front) Microphone jack Headphone jack VGA monitor AC power adapter connector See “Using the Tablet PC FlexDock” on page 227 for more information. www.gateway.com...
Page 25 Printers You can attach almost any type of printer to your tablet PC. The most common types are inkjet and laser printers, which print in color or black and white. See “Installing a printer, scanner, or other peripheral device” on page 41 for more information about attaching a printer to your tablet PC.
Page 26 Chapter 1: Checking Out Your Gateway M1300 Tablet PC www.gateway.com...
Page 27: Getting Started
Getting Started This chapter provides basic information about your Gateway tablet PC. Read this chapter to find out how to: Use the tablet PC safely Connect the AC adapter Start and turn off your tablet PC Use the display Use the pen...
Page 28: Safety Instructions
Do not drop your tablet or subject it to other physical shocks. To completely turn off all tablet power, turn the tablet off, remove the battery, and disconnect the AC adapter from the electrical outlet. www.gateway.com...
Page 29: Using The Battery
Protect your tablet, battery, and hard drive from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight. Replace only with a Gateway Tablet PC battery to avoid risk of fire or explosion. Dispose of used batteries according to the manufacturer’s instructions. Do not dispose of batteries in a fire.
Page 30: Basic Safety Precautions
When working with peripheral devices or replacing memory modules, always follow installation instructions closely. Except for replacing memory, do not attempt to service the tablet yourself. (See “Using eSupport” on page 52 and “Telephone support” on page 263 for service information.) www.gateway.com...
Page 31: Connecting The Ac Adapter
Your tablet ships with a charged 6-cell lithium-ion (or an optional lightweight 3-cell) battery in its bay. You can run your tablet PC using an AC adapter or the tablet PC battery. You may own other devices that advise you to charge the battery before first use, but the Gateway Tablet PC battery does not require it.
Page 32 Chapter 2: Getting Started To connect the AC adapter: Connect the power cord to the AC adapter. -OR- Connect the AC mini-plug to the AC adapter. www.gateway.com...
Page 33 If the battery status indicator does not turn on, unplug the adapter from your tablet PC, then plug it back in. When you finish using your tablet PC for the first time, turn your tablet PC off and leave your tablet PC connected to AC power for at least 2 hours.
Page 34: Protecting From Power Source Problems
Warning Protecting from power source problems During a power surge, the voltage level of electricity coming into your tablet PC can increase to far above normal levels and cause data loss or system damage. Protect your tablet PC and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your tablet PC.
Page 35: Starting Your Tablet Pc
Starting your tablet PC To start your tablet PC: If this is the first time turning on your tablet, connect the USB keyboard to a USB port. Slide and hold the power switch for about 1 second. The tablet turns on.
Page 36: Waking Up Your Tablet Pc
Standby. While in Standby mode, the power indicator flashes. If your tablet PC is in Standby mode, “wake” it up by sliding the power switch. For more information on changing power-saving settings, see “Changing power settings” on page 135.
Page 37: Restarting (Rebooting) Your Tablet Pc
Restarting (rebooting) your tablet PC If your tablet PC does not respond to pen or keyboard input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your tablet PC to normal operation, you may have to restart (reboot) your tablet PC.
Page 38: Using The Display
Switching from AC to battery power dims the display slightly to save power. Using the pen The tablet PC’s pen is the only device that can write, tap, and input directly on the tablet’s display. Warning The pen can do everything a mouse does. Just think “tap” instead of “click”.
Page 39: Calibration
To open the calibration program: Open the Motion Dashboard by pressing the Hot Key 1 button. Calibrate - OR - Double-tap Tablet and Pen Settings tab. Options ) in the taskbar, then tap the www.gateway.com Using the pen , then tapping...
Page 40: Gestures
A gesture is a shape you draw with your tablet pen to send a command to your tablet PC. In Input Panel, you can also use gestures to control the insertion point in the active program. When you use these gestures, you get the same result as pressing the corresponding key on a standard keyboard.
Page 41: Tips
The screen reads the position of the pointer, not the tap. Store the pen in the Gateway Tablet PC’s pen holder. Store extra pens in a drawer to avoid prolonged pressure on the pen tip.
Page 42 Web form) before using the writing pad or soft keyboard. To adjust writing pad and keyboard settings, tap For security and accuracy when entering masked text (such as passwords), use the Tablet PC Input Panel’s soft keyboard instead of the writing pad. Tools www.gateway.com...
Page 43: Using The Keyboard
Windows, function keys for specific system operations, and the Pad Lock keys for the numeric keypad. You attach the external keyboard to the tablet PC using a USB port. You do not need to shut down the tablet PC to connect the keyboard.
Page 44: Key Types
Press to turn on the numeric keypad. Press the key in combination with a system key (such as , or ) to perform a specific action. www.gateway.com to perform actions in may open help. key to perform (Explorer...
Page 45: System Key Combinations
Press and hold F , then press this system key... key and a system key at the same time, your tablet PC To... Perform an action specified by the software currently running. (This function is only available in some programs.) Turn on Pad Lock so you can use the numeric keypad.
Page 46: Status Indicators
Caps lock Description Numeric keypad is turned on. For more information, see “System key combinations” on page 35. Caps Lock is turned on. Scroll Lock is turned on. For more information, see “System key combinations” on page 35. www.gateway.com Scroll lock...
Page 47: Using The Touchpad
When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the left and right buttons below the touchpad to select objects. Right touchpad Touchpad button www.gateway.com Using the keyboard...
Page 48 Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com...
Page 49: Connecting The Modem
Connecting the modem Your tablet PC has a built-in 56K modem that you can use to connect to a standard telephone line. Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. To connect the modem: Insert one end of a modem cable into the modem jack side of your tablet PC.
Page 50: Connecting To A Wired Ethernet Network
Chapter 2: Getting Started Connecting to a wired Ethernet network Your tablet PC has a network jack that you can use to connect to a 10/100 wired Ethernet network. Important To connect to a wired Ethernet network: Insert one end of a network cable into the network jack side of your tablet PC.
Page 51: Broadband Internet Connections
Broadband Internet connections You can use your tablet PC’s Ethernet jack for more than just networking. Many broadband Internet connections, such as cable modems and DSL modems, connect to your tablet PC’s Ethernet jack. For more information, see “Using the Internet”...
Page 52 Chapter 2: Getting Started www.gateway.com...
Page 53: Getting Help
Getting Help This chapter tells you about additional information resources available to help you use your tablet PC. Read this chapter to learn how to access: Tutorials Help and Support Center Do More with Gateway Online help Gateway Web site...
Page 54: Using The Tutorials
Chapter 3: Getting Help Using the tutorials To run the tutorials, tap the Center. Help and Support Welcome to Tablet PC To open the Help and Support Center, tap Start, then tap Help and Support. www.gateway.com link in the Help and Support...
Page 55: More Helpful Startup Pages And Programs
More helpful startup pages and programs Get Going with Tablet PC This interactive introduction offers more hints on using your Tablet PC and helps you calibrate the pen and display. You should calibrate the pen right away. To open Get Going with Tablet PC:...
Page 56 Chapter 3: Getting Help Inkball After you finish the tutorials, you can play Inkball to hone your pen skills. To play Inkball: Start All Programs , then tap Games Inkball www.gateway.com...
Page 57: Help And Support Center
Help and Support Center Your tablet PC includes Windows Help and Support Center, an easily accessible collection of help information, troubleshooters, instructional videos, and automated support. Use Help and Support Center to answer questions about Windows and to help you quickly discover and use the many features of your Gateway Tablet PC.
Page 58: Searching For A Topic
To view a list of your search results, tap the results header for the type of results you want to view. To view a topic, tap the topic name in the box located at the top of any Help and Support Center Search button. Search Results www.gateway.com box. Search box. You must be Search list.
Page 59: Do More With Gateway
Do More with Gateway Do More with Gateway Your tablet PC includes Do More with Gateway, a tool that provides additional information about using your Gateway computer for digital music, digital photography, digital video, gaming, and other programs. To access Do More...
Page 60: Online Help
Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. Help www.gateway.com menu or by tapping...
Page 61: Gateway Web Site
Gateway Web site Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet”...
Page 62: Using Esupport
Each of these areas is represented by a tab across the top of the Web page. Support Home tab To get specific information about your tablet PC, type your serial number into the My System Information box, then tap . For more information, see “Finding your specifications” on page 12.
Page 63: Windows Basics
Windows Basics Read this chapter to learn how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts...
Page 64: About Windows Xp Tablet Pc Edition
Tablet and Pen Settings — set properties for the pen, tablet buttons, and display screen Tablet PC Input Panel (TIP) — use its writing pad, soft keyboard, and voice recognition for entering data Windows® Journal — hand-write documents, then turn them into text or image files Sticky Notes —...
Page 65: About The Windows Environment
About the Windows environment After your tablet PC starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks.
Page 66: Using The Desktop
The desktop contains the taskbar, the Start button, and the Recycle Bin icon. Desktop elements Description The taskbar is the bar at the bottom of the tablet PC display containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running.
Page 67 Tap a file or program to open it. Help and For more information about the Start menu, tap Start, then Support tap Help and Support. Type the keyword Windows Start menu in the Help and Support Center Search box , then tap the arrow. www.gateway.com...
Page 68: Adding Icons To The Desktop
Desktop (create shortcut) For more information about desktop icons, tap Start, then tap Help and Support. Type the keyword desktop icons in the Help and Support Center Search box arrow. www.gateway.com . A shortcut icon for that , then tap the...
Page 69: Identifying Window Items
When you double-tap the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-tap the icon in the My Computer window. Local Disk (C:) Title bar Close Menu bar Maximize Minimize www.gateway.com...
Page 70 Tapping the program button in the taskbar opens the window again. Tapping the maximize button expands the active window to fit the entire tablet PC display. Tapping the maximize button again restores the window to its former size. Tapping the close button closes the active window or program.
Page 71: Working With Files And Folders
Viewing drives Drives are like file cabinets because they hold files and folders. A tablet PC may have more than one drive. Each drive has a letter, usually Local Disk (C:) for the hard drive and 3½ Floppy (A:) for the optional diskette drive. You may also have an optional combination DVD/CD-RW drive.
Page 72: Creating Folders
Folders are much like the folders in a file cabinet. They can contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your tablet PC. In fact, all information on a tablet PC is stored in files. Folders...
Page 73: Copying And Moving Files And Folders
Start menu. My Computer Show the contents of this folder . The new folder is created. Folder . The new folder name appears NTER www.gateway.com Working with files and folders Show the contents of Show the...
Page 74 Therefore, you can paste copies of a file or folder into more than one place, but as soon as you copy or cut a different file or folder, the original file or folder is deleted from the clipboard. www.gateway.com...
Page 75: Deleting Files And Folders
Type the keyword deleting files and folders in the Help and Support Center Search box then tap the arrow. , then tap the arrow. . Windows moves the files and folders to the Recycle Delete www.gateway.com Working with files and folders...
Page 76: Browsing For Files And Folders
. Windows asks you if you are sure that Empty Recycle Bin For more information about emptying the Recycle Bin, tap Start, then tap Help and Support. Type the keyword emptying Recycle Bin in the Help and Support Center Search box tap the arrow. www.gateway.com , then...
Page 77 If you do not see the contents of a folder, tap the contents of this drive Continue double-tapping folders and their subfolders until you find the file or folder you want. . The My Computer window opens. Show the contents of this folder www.gateway.com Working with files and folders Show...
Page 78: Searching For Files
For more information about browsing for files and folders, tap Start, then tap Help and Support. Type the keyword files and folders in the Help and Support Center Search box tap the arrow. www.gateway.com , then...
Page 79 If you type all of the name, Search will list all files and folders of that name. If you type part of the name, Search will list all of the file and folder names containing the letters you typed. . The Search Results window opens. Tap www.gateway.com Working with files and folders All files...
Page 80 Type of file, such as a program or a text document. For more information about searching for files and folders, tap Start, then tap Help and Support. Type the keyword searching in the Help and Support Center Search box arrow. www.gateway.com , then tap the...
Page 81: Working With Documents
Working with documents Tablet PC documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples show how to create, save, open, and print a document ®...
Page 82: Saving A Document
Save in box. File name For more information about saving documents, tap Start, then tap Help and Support. Type the keyword saving in the Help and Support Center Search box www.gateway.com , then tap the arrow.
Page 83: Opening A Document
For more information about opening documents, tap Start, Support then tap Help and Support. Type the keyword opening files in the Help and Support Center Search box arrow. Open list, then tap the folder you want Look in www.gateway.com Working with documents , then tap the...
Page 84: Printing A Document
Chapter 4: Windows Basics Printing a document To print a document, you must have a printer connected to your tablet PC or have access to a network printer. For more information about installing or using your printer, see the printer documentation.
Page 85: Keyboard Shortcuts
The file or folder is not stored in the Recycle Bin. Click the file or folder, press , type the new name, then press NTER Press Press , then tap the arrow. www.gateway.com Keyboard shortcuts key, . The HIFT ELETE...
Page 86 Chapter 4: Windows Basics www.gateway.com...
Page 87: Using The Internet
Using the This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: Set up and access an Internet account Connect to a Web site using a browser Download files from the Internet Send and receive e-mail Internet...
Page 88: Learning About The Internet
The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your tablet PC to a telephone, DSL (Digital Subscriber Line), or cable line and signing up with an Internet service provider (ISP).
Page 89: Setting Up An Internet Account
Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP). To set up an ISP service or to transfer an existing account to this tablet PC, contact the ISP directly.
Page 90: Using The World Wide Web
Web page display program called a browser. You can use any of the commercially available Web browsers, like Microsoft Internet Explorer (which comes installed on your new tablet PC) or Netscape Navigator. Web pages can contain text, animations, music, and other multimedia features.
Page 91: Connecting To A Web Site
On the current Web page, tap a link to a Web site. The Web browser locates the server computer on the Internet, downloads (transfers) data to your tablet PC, and displays the page on the site that you requested. Help and...
Page 92: Downloading Files
Follow the on-screen instructions for saving the file in the folder that you want. A copy of the file is downloaded to your tablet PC. The time that it takes to transfer the file to your tablet PC depends on file size and Internet conditions.
Page 93: Using E-Mail
Type the e-mail address of the recipient you want to send e-mail to in the box. Type the subject of your e-mail in the Type the e-mail message. When finished, tap address you specified. Internet domain name Subject . Your e-mail is sent over the Internet to the e-mail Send www.gateway.com Using e-mail box.
Page 94: Checking Your E-Mail
Help and Support For general information about using e-mail, tap Start, then tap Help and Support. Type the keyword e-mail in the Help and Support Center Search box www.gateway.com , then tap the arrow.
Page 95: Using Multimedia
Using Multimedia This chapter provides information on using the multimedia capabilities of your tablet PC. Read this chapter to learn how to: Adjust the volume Record and play audio files Use Windows Media Player Use a diskette or combination DVD/CD-RW drive...
Page 96: Adjusting The Volume
Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your tablet PC. To adjust the overall volume level using hardware controls: If you are using external speakers, turn the knob on the front of the speakers.
Page 97 The Sounds and Audio Devices Properties dialog box opens. Tap the tab. Volume slider to change the volume or tap to select the . The Control Panel window opens. If your Sounds, Speech, and Audio Devices Sounds and Audio Devices www.gateway.com Adjusting the volume , then...
Page 98 Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, tap Tap X in the top-right corner of the window to close it. in the area. Device volume www.gateway.com Options in the window. Help...
Page 99: Recording And Playing Audio
Use the built-in microphone located on the front of the tablet PC. -OR- Plug a microphone into the microphone jack on your tablet PC. For the location of the microphone jack, see “Ports side” on page 7 or “Back” on page 229.
Page 100 (play), then stop playing the file by For more information about making or playing an audio recording, tap Start, then tap Help and Support. Type the keyword recording audio or playing audio in the Help and Support Center Search box , then tap the arrow. www.gateway.com...
Page 101: Playing Audio And Video Files With The Windows Media Player
To play a file using the Windows Media Player: Start All Programs Windows Media Player opens. Play Stop Playing audio and video files with the Windows Media Player Help , then tap Windows Media Player www.gateway.com . The Video file information Video screen...
Page 102 (play), then stop playing the file by For more information about playing audio and video using the Windows Media Player, tap Start, then tap Help and Support. Type the keyword Media Player in the Help and Support Center Search box arrow. www.gateway.com , then tap the...
Page 103: Using The Optional Diskette Drive
Diskette activity indicator To use a diskette: Plug the diskette drive into a USB port on the tablet PC or FlexDock. For the location of your USB ports, see “Ports side” on page 7, “Front” on page 228, and “Back” on page 229.
Page 104: Using The Optional Dvd/Cd-Rw Drive
Using the optional DVD/CD-RW drive You can use your tablet PC to enjoy a wide variety of multimedia features. Use the optional combination DVD/CD-RW drive for installing programs, playing audio CDs, playing DVDs, accessing data, and recording music and data to CD-R or CD-RW discs.
Page 105 To connect the DVD/CD-RW drive: Connect the AC adapter to your drive’s power connector. Connect the IEEE 1394 cable from the drive to the jack on the tablet PC or FlexDock. Using the optional DVD/CD-RW drive www.gateway.com...
Page 106: Inserting A Cd Or Dvd
Some music CDs have copy protection software. You may not be able to play these CDs on your tablet PC. When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up.
Page 107: Listening To Cds
Listening to CDs You can use the combination DVD/CD-RW drive on your tablet PC to listen to music CDs. Use the Windows Media Player to listen to CDs. For more information about the using the Windows Media Player, tap Important Some music CDs have copy protection software.
Page 108 Type the keyword playing CDs in the Help and Support Center Search box arrow. See Do More With Gateway for more information about using your tablet PC to listen to music. Tap Start, then tap Do More With Gateway. www.gateway.com , then tap the...
Page 109: Playing A Dvd
A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity. Because of this increased capacity, full-length movies, several albums of music, or several gigabytes of data can fit on a single disc. If your tablet PC has a combination DVD/CD-RW drive, you can play DVDs with InterVideo WinDVD.
Page 110: Creating Cds
Express, see the online documentation. Tap Start, All Programs, Ahead Nero, User’s Guides, then tap Nero Express. We recommend that you do not use your tablet PC for other tasks while creating CDs. If you record copyrighted material on a CD, you need permission from the copyright owner.
Page 111 . Nero Express starts. - OR - If a dialog box does not open, tap . Nero Express starts. Nero Express Using the optional DVD/CD-RW drive Create new CD using Ahead Nero Start All Programs www.gateway.com , then , then tap Ahead Nero...
Page 112 Tap the file(s) you want to record (hold down the C you tap to select multiple files), then tap dialog box closes. . The Disc Content screen opens. Data Disc . The Select Files and Folders www.gateway.com or S key when HIFT...
Page 113 Type a name for the disc in the . The Burning Process screen opens. Burn When you are notified that the burn has been completed successfully, tap www.gateway.com Using the optional DVD/CD-RW drive . The Final Burn Settings screen Next box.
Page 114: Creating Music Cds
Type the keyword creating CDs in the Help and Support Center Search box arrow. We recommend that you do not use your tablet PC for other tasks while creating CDs. If you record copyrighted material on a CD, you need permission from the copyright owner.
Page 115 Nero Express , then tap the type of CD you want to create: Music . The My Audio CD screen opens. WMA Disc www.gateway.com Using the optional DVD/CD-RW drive Create new CD using Ahead Nero Start All Programs Ahead Nero...
Page 116 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. To change the order of the songs on the CD, tap and drag the song to the appropriate location in the list. www.gateway.com or S key when HIFT...
Page 117 Settings screen opens. Type a name for the disc in the . The Burning Process screen opens. Burn When you are notified that the burn has been completed successfully, tap www.gateway.com Using the optional DVD/CD-RW drive . The Final Burn Next box.
Page 118: Copying Cds
Type the keyword creating CDs in the Help and Support Center Search box arrow. We recommend that you do not use your tablet PC for other tasks while creating a CD. If you record copyrighted material on a CD, you need permission from the copyright owner.
Page 119 Start All Programs Ahead Nero starts. . The Select Source and Destination screen opens. Copy Entire Disc www.gateway.com Using the optional DVD/CD-RW drive , then tap . Nero Express Nero Express...
Page 120 When you are notified that the burn has been completed successfully, tap Help and Support For more information about copying CDs and DVDs, tap Start, then tap Help and Support. Type the keyword copying CDs in the Help and Support Center Search box arrow. www.gateway.com , then tap the...
Page 121: Using An External Monitor
Using an external monitor To attach an external monitor: Turn off the Tablet PC. Plug the monitor cable into the VGA port on the tablet or FlexDock. Turn on the tablet. Plug the monitor’s power cord into an AC power source and turn it on.
Page 122: Connecting A Digital Camera
Connect one end of the USB cable to your digital camera, and connect the other end of the cable to the USB port on the tablet PC or FlexDock. For the location of your USB ports, see “Ports side” on page 7, “Front” on page 228, and “Back”...
Page 123 Center Search box , then tap the arrow. Tips & Tricks See Do More With Gateway for more information about using your tablet PC to edit, store, and print digital photos. Tap Start, then tap Do More With Gateway. www.gateway.com...
Page 124: Connecting A Digital Video Camera
Connect one end of the IEEE 1394 cable to your video camera, and connect the other end of the cable to the IEEE 1394 port on the tablet PC or FlexDock. For the location of your IEEE 1394 ports, see “Ports side” on page 7, “Front”...
Page 125: Sending And Receiving Faxes
Sending and Receiving Faxes Microsoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: Install and configure Fax Create and send a new fax Set up a fax cover page template Fax a document you scanned or created in another program Receive, view, and print a fax...
Page 126: Installing Fax
Chapter 7: Sending and Receiving Faxes Installing Fax Microsoft Fax lets you send and receive faxes using your modem. When Windows XP was originally installed on your tablet PC, Fax was not installed. You need to install Fax from your blue Operating System CD. Important...
Page 127: Configuring Fax
The Fax Configuration Wizard opens the first time you try to send a fax. Important The first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes. www.gateway.com Configuring Fax...
Page 128 If you want the modem to automatically answer the telephone in order to receive faxes, tap the Accessories Communications . The Select Device for Sending or Receiving Faxes Next Please select the fax device check box. Enable Receive www.gateway.com , then tap . The Sender Next list, then tap the...
Page 129 Step 7. The Routing Options screen opens. If you set up your tablet PC to receive faxes, select a folder you want to store received faxes in, then tap opens.
Page 130: Sending A Simple Fax
Tap the arrow to open the template you want to use. Accessories Communications Next , then tap the cover page Cover page template www.gateway.com , then tap Send a . The Recipient Next Use dialing rules and type . The Preparing the Cover...
Page 131: Setting Up Your Cover Page Template
Setting up your cover page template area. Subject line area, then tap Note Next Accessories Communications menu, then move them to the appropriate Insert www.gateway.com . The Schedule screen , then tap Fax Cover...
Page 132: Faxing From Programs
. The Print dialog box opens. Print Name . The Send Fax Wizard opens. , then tap File Name www.gateway.com , then tap . The Save As Save As list, then tap the printer. . The Print dialog box Print list, then tap the printer.
Page 133: Receiving And Viewing A Fax
, then button-tap the fax you want to cancel. Outbox to cancel the fax. Delete Accessories Communications , then double-tap the fax you want to view. The Inbox Start All Programs Accessories . The Fax Console opens. www.gateway.com Receiving and viewing a fax , then tap Communications...
Page 134: Automatically Retry Sending A Fax
. The Control Panel window opens. Control Panel . The Printers and Faxes window , then tap . The Fax Properties dialog box opens. Properties tab, then tap Properties www.gateway.com Printers and Other Hardware Printers and Faxes . The Modem dialog box opens.
Page 135: Automatically Cancelling A Fax
Automatically cancelling a fax If your tablet PC tried to send a fax and failed to connect to a fax machine, you can automatically cancel a failed fax. To automatically cancel a failed fax: , then tap Start If your Control Panel is in Category View, tap View installed printers or fax printers opens.
Page 136 Chapter 7: Sending and Receiving Faxes www.gateway.com...
Page 137: Managing Power
Managing Power While your tablet PC is running on battery power, you should manage power consumption to get the most use out of the battery. Read this chapter to learn how to: Check and recharge the battery Change batteries Extend the life of the battery by conserving battery...
Page 138: Battery Basics
Chapter 8: Managing Power Battery basics A 6-cell lithium-ion prismatic battery comes installed in the Gateway Tablet PC. Fully charged, a new battery can power the tablet for several hours, depending on conditions and usage patterns. Extra batteries are available through Motion. Use only Motion batteries in the Gateway Tablet PC.
Page 139: Battery Status Indicator
Important This indicator lights up only when the tablet PC is connected to AC power unless the tablet PC is in a very low power state. For the location of the battery status indicator, see “Button panel” on page 3.
Page 140: Recharging The Battery
Important Recharging the battery The battery recharges while it is installed and your tablet PC is connected to AC power. While the battery is recharging, the battery status indicator turns yellow and the battery icon in the taskbar has a lightning bolt...
Page 141: Changing Batteries
Changing batteries The battery may be changed while the tablet is turned on, even when the Gateway Tablet PC is not connected to an AC power source. Use only batteries obtained from Motion. Warning Danger of explosion if battery is incorrectly replaced.
Page 142 Push the battery release latch, then lift the battery away from the tablet. Insert the new battery until it clicks into place. After swapping batteries without connection to AC power, the internal battery needs to recharge for about three hours before it can support another battery swap. www.gateway.com...
Page 143: Extending Battery Life
For more information, see “Changing power settings” on page 135. Using Standby or Hibernate mode for maximum power savings while your tablet PC is not in use. For more information, see “Activating and using Hibernate mode” on page 140. Recharging the battery often, taking an extra battery, and fully recharging the batteries before traveling.
Page 144: Changing Power Modes
Changing power modes You can use the following power modes to lengthen the life of your tablet PC’s battery: Standby - while your tablet PC is in Standby, it switches to a low power state where devices, such as the display and drives, turn off.
Page 145: Changing Power Settings
A SpeedStep-equipped processor can change its operating speed according to the power source. Your tablet PC’s default settings operate the processor at full speed while connected to AC power and at reduced speed (which uses less power) while using battery power. Power schemes also set the speed of an Intel®...
Page 146: Changing The Power Scheme
. The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties dialog Power Options icon in the taskbar, then tap Power/Battery Power Schemes and type a name for the scheme. Save As www.gateway.com Adjust Power list, then tap the power...
Page 147: Changing Alarm Options
Tap the tab. Alarms . The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties dialog Power Options icon in the taskbar, then tap www.gateway.com Changing power settings , then tap the Adjust Power...
Page 148 Adjust the alarm settings. Help and Support For more information about changing the alarm options, tap Start, then tap Help and Support. Type the keyword alarm options in the Help and Support Center Search box arrow. www.gateway.com , then tap the...
Page 149: Changing Advanced Settings
. The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties dialog Power Options icon in the taskbar, then tap tab. Power buttons www.gateway.com Changing power settings Adjust Power list, then tap the power...
Page 150: Activating And Using Hibernate Mode
Support Center Search box tap the arrow. . The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties dialog Power Options icon in the taskbar, then tap Power/Battery tab. www.gateway.com , then Adjust Power...
Page 151 Center Search box arrow. check box, then tap . Hibernate mode is now Apply System hibernates lists. Power buttons . Press and hold S www.gateway.com Changing power settings Power Options Power Schemes list, then tap the tab. Advanced , then tap HIFT...
Page 152 Chapter 8: Managing Power www.gateway.com...
Page 153: Travel Tips
Travel Tips These tips can make traveling with your tablet PC more convenient and trouble-free. Read this chapter to learn about: Using the modem Using your radio frequency wireless connections Transferring files Protecting your tablet PC from loss and theft Managing your tablet PC’s power efficiently...
Page 154: Packing Your Tablet
Remove all peripheral devices and cables. Remember to pack those you will need while traveling, and do not forget to pack at least one tablet pen. Attach the Hard Top or slip the Gateway Tablet PC into its portfolio to protect the display.
Page 155: Radio Frequency Wireless Connections
Copy your working files from your desktop computer to your tablet PC before you travel. If you need to access your desktop computer files from your tablet PC while traveling, set up your desktop computer for remote access. Contact your network administrator for more information about remote access.
Page 156: Security
Chapter 9: Travel Tips Security Get a locking cable for your tablet PC so you can attach a cable lock and leave your tablet PC in your hotel room while you are away. Always keep your tablet PC with you while waiting in airports, train stations, or bus terminals.
Page 157: Power
Take a network cable if you need to connect to a network. Some hotels provide Internet connectivity only through their networks. If your tablet PC has been exposed to cold temperatures, allow it to warm to room temperature before turning it on.
Page 158 Chapter 9: Travel Tips www.gateway.com...
Page 159: Customizing Your Tablet Pc
Customizing Your Tablet PC This chapter provides information about customizing your tablet PC by changing settings in Windows or the Dashboard. Read this chapter to learn how to: Change screen and display settings Change the background and screen saver Adjust the touchpad settings...
Page 160: Using The Display
Chapter 10: Customizing Your Tablet PC Using the display Changing display orientation You can change the display orientation from the default, landscape (horizontal), to portrait (vertical) or secondary landscape (180 degrees from the default) with either Hot Key 1 or Hot Key 2.
Page 161: Adjusting The Screen And Desktop Settings
, then tap Start Control Panel is in Category View, tap Tap/Double-tap the Adjusting the screen and desktop settings . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display www.gateway.com...
Page 162: Adjusting The Screen Resolution
Chapter 10: Customizing Your Tablet PC Tap the Settings Tap the arrow button to open the you want. To save your changes, tap Help and Support Adjusting the screen resolution You can increase the screen resolution to fit more icons on your desktop, or you can decrease the resolution to make reading the display easier.
Page 163 Help and Support Center Search box Adjusting the screen and desktop settings . The Control Panel window opens. If your Appearance and Themes icon. The Display Properties dialog box opens. slider to the size you prefer. , then tap , then tap the arrow. www.gateway.com...
Page 164: Changing The Colors On Your Windows Desktop
Chapter 10: Customizing Your Tablet PC Changing the colors on your Windows desktop You can change the colors of Windows desktop items, such as the background color and dialog box title bars. To change desktop colors: , then tap Start...
Page 165: Changing The Desktop Background
. The Advanced Appearance dialog box opens. list, then tap the item you want Item tab. Themes . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display www.gateway.com list, tap the color scheme twice. The...
Page 166 Chapter 10: Customizing Your Tablet PC Tap the Desktop Tap a background picture in the - OR - Browse If you want the picture you chose to cover the entire screen, tap the arrow button to open the If the picture you chose does not cover the entire screen and you did not...
Page 167: Selecting A Screen Saver
You can use a screen saver to keep others from viewing your display while you are away from your tablet PC. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products.
Page 168: Adjusting Tablet And Pen Settings
Help and Support Adjusting tablet and pen settings Windows XP Tablet PC Edition includes a control panel for adjusting pen, display, and button preferences such as: Right-handed vs. left-handed use Pen calibration in portrait and landscape modes...
Page 169: Programming The Buttons
To reprogram button functions: Double-tap the Tablet and Pen Settings and Pen Properties dialog box opens. Tap the Tablet Buttons Change the button settings, then tap icon in the taskbar. The Tablet tab. www.gateway.com Programming the buttons...
Page 170: Using The Motion Dashboard
The Motion Dashboard can act as a control panel, a status display, and a program launcher. From Dashboard you can: Open the Motion Welcome Page for helpful information any time Adjust the Gateway Tablet PC’s volume, power, and display options Check tablet status readings Turn on wireless operations Open programs...
Page 171 This feature: Does this: Speaker Volume Adjusts or mutes the volume of the Gateway Tablet PC’s audio output: built-in speakers, external speakers, or headphones. Display Adjusts the display’s brightness level. Brightness Calibrate Opens the Pen Calibration utility. Display Rotation Changes the display’s orientation.
Page 172: Using Speech Recognition
If you want to create an account for someone, but you do not want that user to have full access to your tablet PC, be sure to make that account limited. Remember that limited accounts may not be able to install some older programs.
Page 173 Tap the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. Adding and modifying user accounts icon. The User Accounts window opens. . The Log Off Windows dialog box opens. www.gateway.com , then tap the...
Page 174 Chapter 10: Customizing Your Tablet PC www.gateway.com...
Page 175: Networking Your Tablet Pc
Read this chapter to learn about: Benefits of using a network in your home, small office, or home office Types of network connections Purchasing additional network equipment Installing and configuring your tablet PC for Ethernet networking Turning wireless Ethernet on and off...
Page 176: Benefits Of Networking
Chapter 11: Networking Your Tablet PC Benefits of networking A network lets you: Share a single Internet connection Share computer drives Share peripheral devices Stream audio and video files Play multi-player games Sharing a single Internet connection Each computer that is connected to the network can share the same broadband connection or modem and telephone line and access the Internet at the same time.
Page 177: Sharing Peripheral Devices
Support tap Start, then tap Help and Support. Type the keyword games or network games in the Help and Support Center Search box then tap the arrow. , then tap the arrow. www.gateway.com Benefits of networking , then tap the...
Page 178: Selecting A Network Connection
Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
Page 179: Using A Wired Ethernet Network
Ethernet jacks) Install an Ethernet router, switch, or hub Tips & Tricks If you are connecting just two computers, you can eliminate the router, switch, or hub and use a special crossover cable. Using a wired Ethernet network www.gateway.com...
Page 180: Example Wired Ethernet Network
Chapter 11: Networking Your Tablet PC Example wired Ethernet network The following is an example of a wired Ethernet network. The network is made up of a router, a cable or DSL modem, your computers, and cables connecting each of these components. The router is the central control point for the network.
Page 181: Equipment You Need For A Wired Ethernet Network
Equipment you need for a wired Ethernet network For a wired Ethernet network you need: An Ethernet jack on each desktop computer, notebook, and tablet PC. - OR - An Ethernet card installed in each desktop computer. - OR - An Ethernet PC Card installed in each notebook.
Page 182: Using A Wireless Ethernet Network
Ethernet. This type of network allows you the freedom to move about your home or office with your tablet PC. For example, you can take your tablet PC from your home office to your patio without having an Ethernet jack available.
Page 183: Example Access Point Wireless Ethernet Network
If you want to access a wireless Ethernet network from your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wired Ethernet, see “Using a wired Ethernet network” on page 169. Using a wireless Ethernet network Access point www.gateway.com...
Page 184: Equipment You Need For An Access Point Wireless Ethernet Network
- OR - A wireless Ethernet USB adapter attached to each desktop computer - OR - A notebook or tablet PC with wireless Ethernet built-in - OR - A wireless Ethernet PC Card installed in each notebook that does not have...
Page 185: Example Peer-To-Peer Wireless Ethernet Network
This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another. Using a wireless Ethernet network www.gateway.com...
Page 186: Equipment You Need For A Peer-To-Peer Wireless Ethernet Network
- OR - A wireless Ethernet USB adapter attached to each desktop computer - OR - A notebook or tablet PC with wireless Ethernet built-in - OR - A wireless Ethernet PC Card installed in each notebook that does not have...
Page 187: Using Your Tablet Pc On A Network
A guide in .PDF format has been included on your hard drive that provides instructions for installing and configuring both wired and wireless Ethernet networking on your tablet PC. To access this guide, tap Gateway Documentation Turning your wireless Ethernet on or off...
Page 188 Chapter 11: Networking Your Tablet PC To turn wireless Ethernet on or off using Windows XP: , then tap Start Control Panel is in Category View, tap Network and Internet Connections window opens. Tap/Double-tap opens. Button-tap Ethernet or tap . The Control Panel window opens. If your...
Page 189: Moving From Your Old Computer
Moving from Your Old Computer If your new tablet PC is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
Page 190: Using The Files And Settings Transfer Wizard
For more information about using the Files and Settings Transfer Wizard, tap Start, then tap Help and Support. Type the keyword using transfer wizard in the Help and Support Center Search box tap the arrow. www.gateway.com , then tap Files and Settings , then...
Page 191: Transferring Files
CD, or Zip disk, or by using a network. For more information, see “Creating CDs” on page 100 and “Networking Your Tablet PC” on page 165. Finding your files Many programs automatically save your personal data files in the My Documents folder.
Page 192 For more information about finding files, tap Start, then tap Help and Support. Type the keyword searching for files in the Help and Support Center Search box the arrow, then tap the Full-text Search Matches button. www.gateway.com . The Search Results window Start Find Search...
Page 193: Transferring Internet Settings
Setting up your ISP If your current Internet service provider (ISP) software came preinstalled on your new tablet PC, run that setup program. If it asks to set up a new account or an existing one, choose to set up an existing account.
Page 194: Transferring Your E-Mail And Address Book
PC’s e-mail program. You may also want to consider printing the old information or using your old computer to send the e-mail messages to yourself, then using your new tablet PC to retrieve the e-mail messages.
Page 195: Installing Your Old Programs
PC, such as personal finance software, graphics programs, or games. Spend some time going through your old computer’s Start and Programs menus, making note of any programs you want to install on your new tablet PC. Locate your original program installation CDs and installation guides. Your original CDs and guides should contain any serial numbers or product ID keys that may be required for program installation and registration.
Page 196 Chapter 12: Moving from Your Old Computer www.gateway.com...
Page 197: Maintaining Your Tablet Pc
Maintaining Your Tablet PC This chapter provides basic information about maintaining your tablet PC hardware and software. Read this chapter to learn how to: Care for your tablet PC Create an emergency startup diskette Protect your tablet PC from viruses...
Page 198: General Guidelines
Protect the Gateway Tablet PC from exposure to extreme temperatures, shock, liquids, strong magnetic fields, and turbulent conditions. Operate your Tablet PC in the temperature range of 41°F to 95°F (5°C to 35°C) Do not block the side heat vent.
Page 199: Pen
Caring for your tablet PC To extend the life of your system: Be careful not to bump or drop your tablet PC, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.
Page 200 Chapter 13: Maintaining Your Tablet PC Keep all liquids away from your tablet PC. When spilled onto computer components, almost any liquid can result in extremely expensive repairs that are not covered under your warranty. Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms.
Page 201: Creating An Emergency Startup Diskette
An emergency startup diskette is a diskette that contains critical information that you need to start your tablet PC if Windows fails to start. You should create a startup diskette as soon as you get your tablet PC. Important This procedure uses a diskette drive.
Page 202 Chapter 13: Maintaining Your Tablet PC Tap to select the A message warns you that any information on the diskette will be erased. When you see the warning message, tap emergency startup diskette. When Windows finishes copying files, remove the diskette from the diskette drive.
Page 203: Protecting Your Tablet Pc From Viruses
A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your tablet PC to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date.
Page 204 Chapter 13: Maintaining Your Tablet PC To scan for viruses: Start All Programs Norton AntiVirus opens. Scan for viruses Scan for Viruses Tap the type of scan you want to make in the Scan for Viruses area, then under Actions, tap...
Page 205 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. Turn off your tablet PC and leave it off for at least 30 seconds. Turn on your tablet PC and rescan for the virus. To update Norton AntiVirus: Make sure that you are connected to the Internet.
Page 206: Managing Hard Drive Space
Chapter 13: Maintaining Your Tablet PC Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space To check hard drive space: , then tap Start Button-tap the drive that you want to check for available file space, then...
Page 207 Start, then tap Help and Support. Type the keyword disk cleanup in the Help and Support Center Search box arrow. . The My Computer window opens. . The Properties dialog box opens at the Properties www.gateway.com Managing hard drive space , then tap the...
Page 208: Checking The Hard Drive For Errors
Windows does not use them. If you use your tablet PC several hours every day, you probably want to run Error-checking once a week. If you use your tablet PC less frequently, once a month may be adequate.
Page 209: Defragmenting The Hard Drive
This is called fragmentation, and it is normal. In order for your tablet PC to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance.
Page 210 Tap the Tools Defragment Now If Disk Defragmenter does not start automatically, tap Disk Defragmenter shows its progress on the tablet PC display. When finished, Disk Defragmenter asks if you want to quit the program. Close Defragmenter window. . The My Computer window opens.
Page 211: Backing Up Files
For more information, see “Creating CDs” on page 100. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit the Accessories Store at accessories.gateway.com. Help and...
Page 212 System Tools icon. The Scheduled Task Wizard opens. Add Scheduled Task Your tablet PC must be on during scheduled tasks. If your tablet PC is off, scheduled tasks will not run. For more information about using the Scheduled Tasks Wizard, tap Start, then tap Help and Support.
Page 213: Cleaning Your Tablet Pc
Do not use abrasive or solvent cleaners because they can damage the finish on components. Your tablet PC is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your tablet PC turned off and unplugged, brush the dust away from the vents with a damp cloth.
Page 214: Cleaning The Tablet Pc Screen
Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. Cleaning the tablet PC screen Use the soft cloth provided with the tablet PC to wipe the screen. Warning Cleaning the mouse...
Page 215 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers Replace the mouse ball and lock the retaining ring into place. www.gateway.com Cleaning your tablet PC...
Page 216 Chapter 13: Maintaining Your Tablet PC www.gateway.com...
Page 217: Restoring Software
Reinstall Windows Important The procedures in this chapter require using a CD or DVD drive. If you do not own one, Gateway recommends purchasing the combination DVD/CD-RW drive. To order a combination DVD/CD-RW drive, visit the Accessory Store at accessories.gateway.com.
Page 218: Using The Restoration Cds
Chapter 14: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician.
Page 219: Reinstalling Device Drivers
(where d is the drive letter of Open your DVD/CD-RW drive). If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by tapping . The Gateway Driver and Application Recovery program starts and...
Page 220 Install Follow any additional on-screen instructions. Depending on the device driver you are reinstalling, you may only need to restart your tablet PC to complete the installation. However, if a setup wizard opens when you restart your tablet PC, follow the on-screen instructions.
Page 221: Updating Device Drivers
(where d is the drive letter of Open the DVD/CD-RW drive). If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by tapping . The Gateway Driver and Application Recovery program starts and...
Page 222: Reinstalling Programs
Depending on the device driver you are updating, you may only need to restart your tablet PC to complete the installation. However, if a setup wizard opens when you restart your tablet PC, follow the on-screen instructions. Help and...
Page 223 (where d is the drive letter of Open your DVD/CD-RW drive). If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by tapping . The Gateway Driver and Application Recovery program starts and...
Page 224: Reinstalling Windows
Complete the program reinstallation by following the instructions included with the program CD. Reinstalling Windows If your tablet PC is not working correctly, try the following options to correct the problem: Troubleshooting. For more information, see “Troubleshooting” on page 237.
Page 225 When prompted, accept the License Agreement by pressing Y. Wait while the setup program copies files to your hard drive. When your tablet PC restarts, do NOT press any key to boot from CD. When prompted, insert the red Gateway CD, then tap Gateway Application Loader automatically installs your drivers and programs.
Page 226 Chapter 14: Restoring Software When the Gateway Application Loader has finished, go to the Windows desktop by tapping Install additional programs by following the instructions in “Reinstalling programs” on page 212. Install other software, such as Microsoft Works Suite and gaming software, by following the instructions in “To reinstall other programs from a CD:”...
Page 227: Upgrading Your Tablet Pc
Upgrading Your Tablet PC This chapter provides information about adding hardware devices to your tablet PC. Read this chapter to learn how to: Add and remove PC Cards Add and replace memory...
Page 228: Adding And Removing A Pc Card
You do not need to restart your tablet PC when changing most cards because your tablet PC supports hot-swapping. Hot-swapping means that you can insert a PC Card while your tablet PC is running. If your PC Card does not work after hot-swapping, see the PC Card manufacturer’s documentation for further information.
Page 229 Adding and removing a PC Card Push the PC Card firmly into the PC Card slot label-side facing the front of the tablet until the outer edge of the card is flush with the side of your tablet PC. www.gateway.com...
Page 230 Chapter 15: Upgrading Your Tablet PC To remove a PC Card: Tap the remove hardware Stop -OR- Turn off your tablet PC. Important Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again.
Page 231: Preventing Static Electricity Discharge
Preventing static electricity discharge The components inside your tablet PC are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning ESD can permanently damage electrostatic discharge-sensitive components in your tablet PC. Prevent ESD damage by following ESD guidelines every time you install memory.
Page 232: Adding Or Replacing Memory
Never slide components over any surface. Adding or replacing memory Your tablet PC uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for the Gateway Tablet PC for upgrading your memory.
Page 233 To add or replace memory modules: Follow the instructions under “Preventing static electricity discharge” on page 221. Turn off your tablet PC and disconnect the AC adapter and modem and network cables. Disconnect your tablet PC from the optional FlexDock (see “Using the Tablet PC FlexDock”...
Page 234 Chapter 15: Upgrading Your Tablet PC Remove the memory bay cover. If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. www.gateway.com...
Page 235 This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. www.gateway.com Adding or replacing memory...
Page 236 Gently push the module down until it clicks in place. Replace the memory bay cover and replace the cover screws. Insert the battery, then turn your tablet PC over. Reconnect the optional FlexDock. Connect the power adapter and modem and network cables, then turn on your tablet PC.
Page 237: Using The Tablet Pc Flexdock
Using the Tablet PC FlexDock This chapter introduces you to the basic features of your optional FlexDock. Read this chapter to learn: How to identify the features of your FlexDock How to connect your Gateway Tablet PC to the FlexDock...
Page 238: Front
Chapter 16: Using the Tablet PC FlexDock Front Indicator Icon USB port USB port Description Plug USB (Universal Serial Bus) devices (such as a diskette drive, USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. www.gateway.com...
Page 239: Back
Description Plug a 10/100 Ethernet network cable into this jack. For more information, see “Connecting to a wired Ethernet network” on page 40 and “Networking Your Tablet PC” on page 165. Plug an IEEE 1394 (also known as Firewire device (such as a digital camcorder or DVD/CD-RW drive) into this 4-pin IEEE 1394 port.
Page 240 Chapter 16: Using the Tablet PC FlexDock Component Monitor port Power connector Icon Description Plug an analog VGA monitor into this port. Plug the AC adapter cable into this connector. Do not substitute another adapter or use this connector for any other purpose.
Page 241: Using The Flexdock
FlexDock is completely Grab-and-Go. This means you can safely lift the tablet out of the FlexDock without shutting down, putting the tablet in Standby mode, or stopping any peripheral devices through Windows XP. However, you must disconnect the modem cable before removing the tablet. www.gateway.com Using the FlexDock...
Page 242 Chapter 16: Using the Tablet PC FlexDock The FlexDock lets you rotate the tablet from portrait to landscape and adjust the viewing angle. The FlexDock automatically changes the display orientation as you rotate the tablet. The unique design also lets you write on the tablet at any angle and stores flat for travel.
Page 243 Using the FlexDock To set up the FlexDock: Lift and slide the crossbar on the FlexDock forward to set the desired viewing angle. www.gateway.com...
Page 244 Chapter 16: Using the Tablet PC FlexDock Install the end caps in the slots on each side of the FlexDock base, then slide them forward until they lock into the slots. Verify that the FlexDock is horizontal (with the Motion logo horizontal) and the docking connector on the bottom.
Page 245 FlexDock will sense the change and automatically adjust the screen. Install the optional equipment you have purchased. We recommend that you install one item at a time, waiting about two minutes before connecting the next accessory to ensure successful discovery and installation. www.gateway.com Using the FlexDock...
Page 246 Chapter 16: Using the Tablet PC FlexDock www.gateway.com...
Page 247: Troubleshooting
Troubleshooting This chapter provides some solutions to common tablet PC problems. Read this chapter to learn how to: Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help”...
Page 248: Safety Guidelines
Safety guidelines While troubleshooting your tablet PC, follow these safety guidelines: Never remove the memory bay cover while your tablet PC is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected.
Page 249: First Steps
First steps If you have problems with your tablet PC, try these things first: Make sure that the AC power adapter is connected to your tablet PC and an AC outlet and that the AC outlet is supplying power. If you use a power strip or surge protector, make sure that it is turned on.
Page 250: Troubleshooting
Chapter 17: Troubleshooting Troubleshooting The Gateway Tablet PC has passed a rigorous series of usage and quality-control tests, but now and then a problem may appear. If you do not see a solution among the following issues, see “Using eSupport” on page 52 and “Telephone support”...
Page 251: Diskette Drive
Diskette drive The diskette drive is not recognized Shut down and restart your tablet PC. The USB cable may not be inserted completely into the USB port. Press the cable into the port, then try to access the diskette again.
Page 252: Display
1024 × 768 and color quality to 32-bit under the Properties dialog box. For more information, see “Adjusting the screen and desktop settings” on page 151 Move your tablet PC away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.
Page 253: Dvd/Cd-Rw Drive
DVD/CD-RW Drive Your tablet PC does not recognize a disc or the drive The disc may not be seated correctly in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place.
Page 254 If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match. Make sure that a DVD player has been installed on your tablet PC. See “Playing a DVD” on page 99 for more information.
Page 255: Cleaning Cds Or Dvds
Delete unnecessary files from the hard drive using Disk Cleanup. For more information, see “Using Disk Cleanup” on page 196. Empty the Recycle Bin by button-tapping the tapping Empty Recycle Bin icon. Recycle Bin Recycle Bin www.gateway.com Troubleshooting key, the file HIFT . The file is Restore icon, then...
Page 256: Internet
The hard drive cannot be accessed, or you see a “General failure reading drive C” error message If a diskette is in the diskette drive, eject it and restart your tablet PC. If your tablet PC has been subjected to static electricity or physical shock, you may need to reinstall the operating system.
Page 257 The complexity of graphics and multimedia on Web pages Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your tablet PC , then tap the arrow. www.gateway.com Troubleshooting...
Page 258: Interface/Ports
The tablet is sitting in the FlexDock but the tablet does not recognize peripheral devices The Gateway Tablet PC is not fully seated in the FlexDock. Reseat the tablet in the FlexDock. For more information, see “Using the Tablet PC FlexDock”...
Page 259: Memory
Try a keyboard that you know works to make sure that the keyboard port works. If you spilled liquid in the keyboard, turn off your tablet PC and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again.
Page 260: Modem
Ethernet network jack. See “Ports side” on page 7 and “Back” on page 229 to make sure that the connection has been made correctly. Make sure that your tablet PC is connected to the telephone line and the telephone line has a dial tone.
Page 261 If your tablet PC has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your tablet PC has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads.
Page 262 Make sure that the line connected to the modem is working and plugged into the appropriate port on your tablet PC. See “Ports side” on page 7 and “Back” on page 229 to make sure that the connections have been made correctly.
Page 263 . The Modem Properties dialog Properties tab, then tap Query Modem . The Control Panel window opens. Control Panel Phone and Modem Options www.gateway.com Troubleshooting Printers and Other icon, then tap the . If information about Printers and Other icon, then tap the...
Page 264: Mouse
The external mouse does not work Make sure that the mouse cable is plugged in correctly. Shut down and restart your tablet PC. Remove all extension cables and switch boxes. Try a mouse you know is working to make sure that the mouse port works.
Page 265: Operating System
You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your tablet PC for repair. Call Gateway Technical Support for instructions.
Page 266: Pc Cards
PC. For more information, see “Connecting the AC adapter” on page 21. If your tablet PC is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.
Page 267 Power Properties The battery is weakening or defective. All batteries run down in time, but if a new battery appears to be defective, contact Gateway about replacing it. The tablet will not turn on The Power switch has not been fully engaged. Slide and hold the Power switch for at least a half-second, but no more than three seconds.
Page 268: Printer
Make sure that the power cable is plugged into an AC power source. The printer is on but will not print Check the cable between the printer and your tablet PC. Make sure that it is connected to the correct port.
Page 269 . The Control Panel window opens. Control Panel icon. The Printers and Faxes Printers and Faxes Use Printer Offline www.gateway.com Troubleshooting Printers and Other , tap Use Printer Offline , then...
Page 270: Sound
For more information about troubleshooting sound issues, tap Start, then tap Help and Support. Type the keyword sound troubleshooter in the Help and Support Center Search box tap the arrow. . For more information, see “Turning your wireless www.gateway.com , then...
Page 271: Faqs
What is the best way to clean the display screen? Use the soft cloth, dry or dampened, that came with your Gateway Tablet PC. Do not use spray cleaners or spray/pour any liquid on any surface of the tablet.
Page 272 Why does the tablet and FlexDock not have parallel, serial, or PS2 ports? Microsoft Tablet PC certification requires the tablet to be completely Grab-and-Go—that is, to be able to dock with and undock from all peripheral devices without putting the tablet into suspend or shutting it down.
Page 273: Telephone Support
Make sure that your tablet PC is nearby at the time of your call. The technician may have you follow troubleshooting steps.
Page 274: Telephone Numbers
Chapter 17: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers...
Page 275: Tutoring And Training
Type the keyword practice in the Help and Support Center Search box Tutoring For help on using hardware or software that came with your Gateway tablet PC, contact Gateway’s fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute;...
Page 276: Training
Chapter 17: Troubleshooting Training Gateway provides the following in-person and computerized training: Resource Service description In-Store Training at Our friendly and knowledgeable software Gateway stores trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint.
Page 277: A Safety, Regulatory, And Legal Information
Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 278 The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Warning Do not use Gateway products in areas classified as hazardous locations.
Page 279: Regulatory Compliance Statements
Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Page 280 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Only use drivers approved for the country in which the device will be used.
Page 281: United States Of America
Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
Page 282 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
Page 283 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. Regulatory compliance statements www.gateway.com...
Page 284 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
Page 285 The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. Regulatory compliance statements www.gateway.com...
Page 286: Laser Safety Statement
Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
Page 287 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 288 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...
Page 289: Index
Index AC adapter connecting connector conserving battery power damaged defective foreign use international adapters outlet troubleshooting access point network accessories safety precautions accounts user acoustic handset coupler ad hoc networking adding icons to desktop user accounts See also installing address e-mail airplane power adapter alarms...
Page 290 CD-RW See CD CD-RW drive See DVD/CD-RW drive Certificate of Authenticity cleaning audio CD case keyboard LCD panel mouse screen tablet PC exterior tablet PC screen clicking clipboard close button closing program unresponsive program window color changing depth changing desktop...
Page 291 keyboard modem printer scanner surge protector to Ethernet to Internet to network to Web site video camera connections AC adapter audio digital camera digital video camera diskette drive Ethernet external speakers Firewire FlexDock headphone i.Link IEEE 1394 keyboard microphone modem monitor (VGA) mouse network...
Page 292 Do More With Gateway docking connector documentation eSupport Gateway Web site help HelpSpot online help documents creating opening printing saving double-clicking...
Page 293 diskette drive DVD/CD-RW drive electrostatic discharge (ESD) e-mail address checking for messages sending transferring settings from old computer emergency startup diskette EmPower power adapter Error-checking escape button eSupport using Ethernet connecting jack troubleshooting turning wireless Ethernet on or off wired network wireless network external monitor EZ Pad touchpad...
Page 294 Gateway eSupport model number serial number Web address Web site gateway.your.way dial-up server Get Going with Tablet PC gigabit Ethernet hard drive backing up files checking for errors checking for free space defragmenting deleting files and folders scanning for errors...
Page 295 troubleshooting Internet connection sharing troubleshooting Internet service provider (ISP) setting up account transferring settings from old computer IRQ conflicts See Internet service provider jacks See connections Kensington cable lock lock slot key combinations keyboard buttons cleaning connecting features icon shortcuts troubleshooting USB port keys...
Page 296 maximize button Media Player memory adding installing purchasing removing replacing troubleshooting upgrading menu bar messages checking e-mail sending e-mail microphone built-in jack troubleshooting Microsoft Certificate of Authenticity Wordpad MIDI file minimize button model number modem cable connecting connecting to Internet connection speed international adapter jack...
Page 297 troubleshooting network equipment shopping list networking access point ad hoc computers data transfer speed Ethernet games internal wireless label peer-to-peer selecting connection type sharing devices sharing drives sharing Internet connections sharing printers signal strength streaming audio streaming video turning off wireless Ethernet turning on wireless Ethernet wired connections wireless connections...
Page 298 SpeedStep settings Standby mode status indicator surge protector switch troubleshooting turning off tablet PC turning on tablet PC power adapter airplane automobile power management Max Battery setting Power Options Properties Power/Battery icon printer default...
Page 299 Windows removing files and folders renaming files and folders replacing See installing resetting tablet PC resolution changing restarting tablet PC Restoration CDs restoring files and folders right-clicking rotating display orientation tablet in FlexDock router safety caring for computer...
Page 300 PC small office network SO-DIMM software See programs sound adjusting controls muting troubleshooting Sound Recorder making audio recordings playing file speakers built-in jack specifications speech recognition SpeedStep technology Standby troubleshooting Standby mode Start button Start menu starting...
Page 301 Gateway Learning Libraries Learn@Gateway transferring files from Internet files from old computer Internet settings from old computer settings from old computer travel...
Page 302 Product Key Code reinstalling reinstalling drivers Search utility updating drivers Windows Journal Windows key Windows Media Player Windows Movie Maker Windows XP Tablet PC Edition wired Ethernet network equipment list example wireless Ethernet antenna zone conserving battery power label status indicator...
Page 304 MAN US TABLET PC USR GDE R2 5/03...

This manual is also suitable for:

M1300

Gateway Tablet PC User Manual

1 Checking out Your Gateway M1300 Tablet PC

2 Getting Started

3 Getting Help

4 Windows Basics

5 Using the Internet

6 Using Multimedia

7 Sending and Receiving Faxes

8 Managing Power

9 Travel Tips

10 Customizing Your Tablet PC

11 Networking Your Tablet PC

12 Moving from Your Old Computer

13 Maintaining Your Tablet PC

14 Restoring Software

15 Upgrading Your Tablet PC

16 Using the Tablet PC Flexdock

17 Troubleshooting

A Safety, Regulatory, and Legal Information

Index

Quick Links

Troubleshooting

Related Manuals for Gateway Tablet PC

Summary of Contents for Gateway Tablet PC