No Power; No Picture; Display Colors Are Wrong; Picture Has Shadows Or "Ghosts - Gateway FPD2475W User Manual

If you have problems with the monitor, the information in this troubleshooting section may help
you solve them.

No power

Make sure that the power cord is connected correctly to both the back of the monitor and the
wall outlet. For more information about connecting the power cord,
on page

No picture

•
•
•
•
•
•

Display colors are wrong

•
•
•
•
•

Picture has shadows or "ghosts"

•
•
•
•
•
•
www.gateway.com
2.
Press (Menu), then
video source.
Make sure that the power cord is connected correctly to both the back of the monitor and
the wall outlet. For more information about connecting the power cord,
monitor" on page 2.
Make sure that the video cable is connected securely to the back of the monitor and
computer. For more information about connecting the video cable,
monitor" on page 2.
Make sure that the monitor is turned on.
If the power LED is orange:
•
Make sure that your computer is turned on.
•
Move the mouse or press any key on the keyboard to bring the monitor out of sleep
mode.
•
Restart your computer with the monitor turned on.
•
Make sure that the video cable is not damaged.
•
Check the end of the video cable for any pins that might be bent or pushed in.
Turn off the monitor and unplug the video cable from the back of your computer. Turn the
monitor back on and wait for ten seconds. If the monitor is functioning correctly, a "No
Signal" message appears. For more information about connecting the video cable,
"Connecting the monitor" on page
Press (Menu), then
ideal settings.
Restart your computer with the monitor turned on.
Make sure that the video cable is connected securely to the back of the monitor and your
computer. For more information about connecting the video cable,
monitor" on page 2.
Make sure that the video cable is not damaged.
Check the end of the video cable for any pins that might be bent or pushed in.
Press (Menu), then
ideal settings.
Remove any extension cables or switchboxes.
Make sure that the video cable is connected securely to the back of the monitor and your
computer. For more information about connecting the video cable,
monitor" on page 2.
Make sure that the video cable is not damaged.
Check the end of the video cable for any pins that might be bent or pushed in.
Make sure that your monitor connection is using the VGA cable that came with your monitor.
(Input Select) to make sure that you have selected the correct
2.
(Auto) to automatically adjust the display image to the
(Auto) to automatically adjust the display image to the
see "Connecting the monitor"
see "Connecting the
see "Connecting the
see
see "Connecting the
see "Connecting the
25