Dvd Multi Drive - Toshiba Tecra M2 User Manual

Troubleshooting

DVD Multi drive

For more information, refer to Chapter 4,
Problem
You cannot access a
CD/DVD in the drive
Some CD/DVDs run
correctly, but others
do not
9-10
Operating
Procedure
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the Media care
for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software's needs.
Check the CD/DVD's documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM:
Recordable DVD:
CD-ROM:
Recordable CD:
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the
drives section in Chapter 2, The Grand Tour.
Basics.
section in Chapter 4
DVD-ROM, DVD-Video
DVD-R, DVD-RW, DVD-
RAM
CD-DA, CD-Text, Photo CD
(single/multi-session), CD-
ROM Mode 1, Mode 2, CD-
ROM XA Mode 2 (Form1,
Form2), Enhanced CD (CD-
EXTRA), CD-G (Audio CD
only), Addressing Method 2
CD-R, CD-RW
Optical media
User's Manual