Dell Precision M4800 Owner's Manual
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Dell Precision M4800 Owner's Manual

Dell precision mobile workstation m4800 owners manual
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Dell Precision Mobile Workstation M4800
Owner's Manual
Regulatory Model: P20E
Regulatory Type: P20E001

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Summary of Contents for Dell Precision M4800

  • Page 1 Dell Precision Mobile Workstation M4800 Owner's Manual Regulatory Model: P20E Regulatory Type: P20E001...
  • Page 2 Disc Association (BDA) and licensed for use on discs and players. The Bluetooth word mark is a registered trademark ® and owned by the Bluetooth SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi is a registered ® ®...

  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer....................... 7 ........................7 Before Working Inside Your Computer ..............................8 Recommended Tools ............................8 Turning Off Your Computer ........................9 After Working Inside Your Computer 2 Removing and Installing Components................... 11 ..............................11 System Overview ......................11 Inside view —...
  • Page 4 ..........................28 Installing the Video-Card Fan ..........................28 Removing the Coin-Cell Battery ..........................29 Installing the Coin-Cell Battery ............................29 Removing the Palmrest ............................31 Installing the Palmrest ........................32 Removing the ExpressCard Module .........................33 Installing the ExpressCard Module ........................34 Removing the Processor Heat-Sink ........................
  • Page 5 Deleting or Changing an Existing System and/or Setup Password 4 Diagnostics..........................71 ................71 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 5 Troubleshooting Your Computer.....................73 ............................... 73 Device Status Lights .............................. 74 Battery Status Lights ............................74 Technical Specification 6 Contacting Dell.......................... 83 ............................... 83 Contacting Dell...

  • Page 7: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 8: Recommended Tools

    Close the display and turn the computer upside-down on a flat work surface. NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer. Remove the main battery. Turn the computer top-side up. Open the display.

  • Page 9: After Working Inside Your Computer

    After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.

  • Page 11: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. System Overview Inside view — back 1. hard-drive latch 7. primary memory 2. Micro SIM card slot 8. coin-cell battery 3.

  • Page 12: Removing The Secure Digital (Sd) Card

    Inside view — front 1. video-card heatsink 6. Unified Security Hub (USH) Board 2. video card 7. secondary memory 3. I/O Board 8. wi-fi switch board 4. processor heatsink 5. express card module Removing the Secure Digital (SD) Card Before Working Inside Your Computer . Follow the procedures in Press in on the SD card to release it from the computer.

  • Page 13: Removing The Expresscard

    Removing the ExpressCard Before Working Inside Your Computer . Follow the procedures in Press in on the ExpressCard to release it from the computer. Slide the ExpressCard out of the computer. Installing the ExpressCard Slide the ExpressCard into its slot until it clicks into place. After Working Inside Your Computer.

  • Page 14: Installing The Battery

    Installing the Battery Slide the battery into its slot until it clicks into place. Follow the procedures in After Working Inside Your Computer. Removing the Micro Subscriber Identity Module (SIM) Card Follow the procedures in Before Working Inside Your Computer . Remove the battery.

  • Page 15: Installing The Micro Subscriber Identity Module (Sim) Card

    Installing the Micro Subscriber Identity Module (SIM) Card Push in the micro SIM card into its slot. Install the battery. After Working Inside Your Computer . Follow the procedures in Removing the Keyboard Trim Before Working Inside Your Computer . Follow the procedures in Remove the battery.

  • Page 16: Removing The Keyboard

    Press along the sides of the keyboard trim until it snaps in place. Install the battery. After Working Inside Your Computer . Follow the procedures in Removing the Keyboard Before Working Inside Your Computer . Follow the procedures in Remove the: a) battery b) keyboard trim Remove the screws that secure the keyboard to the computer.
  • Page 17 Starting from the bottom of the keyboard, separate the keyboard from the computer and flip the keyboard over. Disconnect the keyboard-data cable from the system board and remove the keyboard.

  • Page 18: Installing The Keyboard

    Installing the Keyboard Connect the keyboard-data cable to the system board. NOTE: Ensure that you fold the keyboard-data cable in perfect alignment. Press the keyboard in its compartment. Tighten the screws to secure the keyboard to the computer. Press over the cross section of the following keys to secure the keyboard to the computer: a) <R>...

  • Page 19: Removing The Base Cover

    Install the: a) keyboard trim b) battery After Working Inside Your Computer . Follow the procedures in Removing the Base Cover Before Working Inside Your Computer . Follow the procedures in Remove the battery. Remove the screws that secure the base cover to the computer. Press the rubber tabs towards the rear of the computer to disengage the base cover.
  • Page 20 Lift and remove the base cover from the computer.

  • Page 21: Installing The Base Cover

    Installing the Base Cover Slide in and place the base cover to align with the screw holes correctly on the computer. Tighten the screws to secure the base cover to the computer. Install the battery. After Working Inside Your Computer . Follow the procedures in Removing the Primary Memory Before Working Inside Your Computer .

  • Page 22: Installing The Secondary Memory

    Installing the Secondary Memory Insert the secondary memory into the memory socket. Press down the memory to secure the memory module to the system board. Install the: a) keyboard b) keyboard trim c) battery After Working Inside Your Computer . Follow the procedures in Removing the Optical Drive Before Working Inside Your Computer .

  • Page 23: Installing The Optical Drive

    Remove the screws that secure the drive-latch bracket to the optical drive and remove the bracket. Installing the Optical Drive Tighten the screws to secure the drive-latch bracket to the optical drive. Slide the optical drive into its slot and tighten the screw to secure the optical drive to the computer. Install the: a) battery b) base cover...

  • Page 24: Removing The Hard Drive

    Removing the Hard Drive Before Working Inside Your Computer . Follow the procedures in Remove the: a) battery b) base cover Remove the screws that secure the hard drive to the computer. Slide the hard -drive latch to the unlock position and pull out the hard drive from the computer.

  • Page 25: Installing The Hard Drive

    Installing the Hard Drive Engage the hard -drive bracket to the hard drive. Insert the hard drive into its slot in the computer till it clicks in place. Tighten the screws to secure the hard drive to the computer. Install the: a) base cover b) battery After Working Inside Your Computer.

  • Page 26: Installing The Wireless Wide Area Network (Wwan) Card (Optional)

    b) Remove the screw that secures the WWAN card to the computer. c) Remove the WWAN card from the computer. NOTE: The location of the WWAN card may vary from what is displayed in the illustrations. Installing the Wireless Wide Area Network (WWAN) Card (Optional) Slide the WWAN card in the WWAN card slot.

  • Page 27: Installing The Processor Fan

    Installing the Processor Fan Connect the processor-fan cable. NOTE: Ensure that the processor-fan cable does not protrude outside its compartment. Insert the processor fan into its slot in the computer. Tighten the screws that secure the processor fan to the computer. Install the: a) base cover b) battery...

  • Page 28: Installing The Video-Card Fan

    Installing the Video-Card Fan Connect the video-card fan cable. NOTE: Ensure that the video-card fan cable does not protrude outside its compartment. Insert the video-card fan into its slot and tighten the screws to secure it to the computer. Install the: a) base cover b) battery After Working Inside Your Computer.

  • Page 29: Installing The Coin-Cell Battery

    Installing the Coin-Cell Battery Replace the coin-cell battery in its slot in the computer. Connect the coin-cell battery cable. Install the: a) base cover b) battery After Working Inside Your Computer . Follow the procedures in Removing the Palmrest Before Working Inside Your Computer . Follow the procedures in Remove the: a) battery...
  • Page 30 Flip the computer and disconnect the following cables from the system board: a) media board b) speaker c) touchpad d) power button Remove the screws that secure the palmrest to the computer and flip it over from the edge to remove from the computer.

  • Page 31: Installing The Palmrest

    Installing the Palmrest Slide in the palmrest from the front and align it to its original position on the computer. Press on the positions indicated until it snaps in place.

  • Page 32: Removing The Expresscard Module

    Connect the following cables to the system board: a) power button b) touchpad c) speaker d) media board e) fingerprint f) RFID Tighten the screws to secure the palmrest to the front of the computer. Tighten the screws to secure the palmrest to the base of the computer. Install the: a) hard drive b) optical drive...

  • Page 33: Installing The Expresscard Module

    e) keyboard f) optical drive g) hard drive h) palm rest Disconnect the : a) ExpressCard cable from the system board b) USH board cable from the USH board Remove the screws that secure the ExpressCard module to the computer and remove the ExpressCard module. Installing the ExpressCard Module Insert the ExpressCard module into its compartment.

  • Page 34: Removing The Processor Heat-Sink

    c) optical drive d) keyboard e) keyboard trim f) base cover g) battery h) ExpressCard After Working Inside Your Computer . Follow the procedures in Removing the Processor Heat-Sink Before Working Inside Your Computer . Follow the procedures in Remove the: a) battery b) bottom door c) keyboard trim...

  • Page 35: Removing The Processor

    battery Follow the procedures in After Working Inside Your Computer . Removing the Processor Before Working Inside Your Computer . Follow the procedures in Remove the: a) battery b) base cover c) keyboard trim d) keyboard e) optical drive f) hard drive g) palm rest h) processor fan heat sink...
  • Page 36 d) keyboard e) optical drive f) hard drive g) palm rest h) heat-sink fan heatsink Disconnect and un-route any antenna cables connected to the installed wireless cards. Remove the antenna cables from the routing channels. Perform the following steps as shown in the illustration: a) Loosen the captive screws that secure the video-card heat sink to the computer.

  • Page 37: Installing The Video-Card Heat Sink

    Installing the Video-Card Heat Sink Replace the video-card heat sink in its slot. Tighten the captive screws to secure the video-card heat sink to the computer. Route and connect the antenna cables. Install the: a) heat sink b) heat-sink fan c) palm rest d) hard drive e) optical drive...

  • Page 38: Installing The Video Card

    Installing the Video Card Slide the video card into its original position in the computer. Press down the video card and tighten the screws to secure the video card to the computer. Install the: a) video-card heat sink b) video fan c) palm rest d) hard drive e) optical drive...

  • Page 39: Installing The I/O Board

    Remove the screw that secures the I/O board to the computer. Lift the right edge of the I/O board upwards to disengage the connector and remove it from computer. Installing the I/O Board Connect the I/O board connector and slide the I/O board into its slot in the computer. Tighten the screw to secure the I/O board to the computer.

  • Page 40: Removing The Switch Board

    Connect the ExpressCard module connector to the I/O board. Install the: a) palmrest b) hard drive c) optical drive d) keyboard e) keyboard trim f) base cover g) battery h) SD card After Working Inside Your Computer . Follow the procedures in Removing the Switch Board Follow the procedures in Before Working Inside Your Computer .

  • Page 41: Removing The Unified Security Hub (Ush) Board

    d) keyboard e) keyboard trim f) base cover g) battery After Working Inside Your Computer . Follow the procedures in Removing the Unified Security Hub (USH) Board Before Working Inside Your Computer . Follow the procedures in Remove the: a) battery b) base cover c) keyboard trim d) keyboard...

  • Page 42: Removing The Display Assembly

    Removing the Display Assembly Before Working Inside Your Computer . Follow the procedures in Remove the: a) battery b) base cover c) keyboard trim d) keyboard e) optical drive f) hard drive g) palmrest Disconnect the antenna cables from the wireless cards, and push them down the routing hole. Flip the computer and pull up the antenna cables through the routing hole.
  • Page 43 Flip the computer and remove the screws from the bottom and back of the computer. Remove the screw that secures the low-voltage differential signalling (LVDS) cable bracket. Remove the LVDS cable bracket and disconnect the LVDS and camera cable from the system board.

  • Page 44: Installing The Display Assembly

    Remove the screws that secure the display assembly to the computer. Lift up and remove the display assembly from the computer. Installing the Display Assembly Tighten the screws to secure the display assembly in place. Connect the camera and LVDS cables to the connectors on the system board. Place the LVDS cable bracket on the computer and tighten the screw to secure it to the computer.

  • Page 45: Removing The Hinge Cover

    b) hard drive c) optical drive d) keyboard e) keyboard trim f) base cover g) battery After Working Inside Your Computer . Follow the procedures in Removing the Hinge Cover Follow the procedures in Before Working Inside Your Computer . Remove the: a) battery b) base cover...

  • Page 46: Removing The System Board

    h) battery After Working Inside Your Computer . Follow the procedures in Removing the System Board Before Working Inside Your Computer . Follow the procedures in Remove the: a) SD card b) ExpressCard c) battery d) base cover e) keyboard trim f) keyboard g) optical drive h) hard drive...
  • Page 47 Remove all mini-cards (if available). Remove the screws that secure the system board in place and lift the top edge of the system board to a 20° angle. Disconnect the power connector cable and remove the system board.

  • Page 48: Installing The System Board

    Installing the System Board Connect the power connector cable to the system board. Place the system board in its compartment. Tighten the screws to secure the system board to the computer. Connect the following cables: a) USH connector b) wi-fi switch cable c) wireless board connectors d) coin-cell battery Install the wireless cards (if available).

  • Page 49: Removing The Power-Connector Port

    m) optical drive n) keyboard o) keyboard trim p) base cover q) battery r) ExpressCard s) SD card After Working Inside Your Computer . Follow the procedures in Removing the Power-Connector Port Follow the procedures in Before Working Inside Your Computer . Remove the: a) SD card b) ExpressCard...

  • Page 50: Installing The Power-Connector Port

    Installing the Power-Connector Port Insert the power-connector port in its slot and route the power-connector cable to the chassis. Install the: a) system board b) display assembly c) I/O board d) video card e) video-card heat sink f) processor g) processor heatsink h) palm rest video-card fan processor fan...

  • Page 51: Installing The Display Bezel

    Work your way around the sides and top edge of the display bezel and remove the display bezel from the computer . Installing the Display Bezel Slide in the display bezel from the bottom and press on the display bezel.

  • Page 52: Removing The Display Panel

    Work around the entire bezel until it snaps onto the display assembly. Install the battery. After Working Inside Your Computer. Follow the procedures in Removing the Display Panel Follow the procedures in Before Working Inside Your Computer . Remove the: a) battery b) display bezel Remove the screw that secures the display panel to the display assembly.
  • Page 53 Peel back the adhesive tape that secures the LVDS cable to the display panel. Disconnect the LVDS cable.
  • Page 54 Remove the screws that secure the display brackets to the display panel. Remove the display brackets.

  • Page 55: Installing The Display Panel

    Installing the Display Panel Align the display brackets to the display panel. Tighten the screws to secure the display brackets to the display panel. Connect the LVDS cable and affix the adhesive tape. Align the display panel in its original position on the computer. Tighten the screws to secure the display panel to the display assembly.

  • Page 57: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 58: System Setup Options

    Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc>...
  • Page 59 Option Description • Field Enable Legacy Option ROMs Date/Time Allows you to set the date and time. Table 3. System Configuration Option Description Integrated NIC Allows you to configure the integrated network controller. The options are: • Enable UEFI Network Stack •...
  • Page 60 Option Description • SATA-2 • SATA-3 • SATA-4 • SATA-5 • Zero Power ODD Default Setting: The highlighted devices are enabled. SMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system startup. This technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification.
  • Page 61 Option Description Miscellaneous Devices Allows you enable or disable the various on board devices. The options are: • Enable Fixed Bay • Enable Microphone • Enable ExpressCard • Enable eSATA Ports • Enable Camera • Enable Hard Drive Free Fall Protection •...
  • Page 62 Option Description Default Setting: Enable Strong Password is not selected. Password Configuration You can define the length of your password. Min = 4 , Max = 32 Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they are set.
  • Page 63 Option Description Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set. Default Setting: Disabled Table 6. Secure Boot Option Description Secure Boot Enable This option enables or disables the Secure Boot feature. •...
  • Page 64 Option Description Limit CPUID This field limits the maximum value the processor Standard CPUID Function will support. Some operating systems will not complete installation when the maximum CPUID Function supported is greater than 3. This option is disabled by default. Enable CPUID Limit Intel TurboBoost Allows you to enable or disable the Intel...
  • Page 65 Option Description Wake on LAN/WLAN This option allows the computer to power up from the off state when triggered by a special LAN signal. Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system. This feature only works when the computer is connected to AC power supply.
  • Page 66 • Express Charge - The battery may be charged over a shorter period of time using Dell’s fast charging technology. NOTE: Battery settings may not be available for all battery types. In order to enable this option Ádvanced Battery Charge Mode must be disabled.
  • Page 67 Option Description • 10 seconds Table 10. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology. • Enable Intel Virtualization Technology (Default Setting) VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I/O.

  • Page 68: Updating The Bios

    Restart the computer. Go to dell.com/support. If you have your computer's Service Tag or Express Service Code: NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect Service Tag.

  • Page 69: Assigning A System Password And Setup Password

    Assigning a System Password and Setup Password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password.
  • Page 70 The computer reboots.

  • Page 71: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 73: Troubleshooting Your Computer

    Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Device Status Lights Table 14. Device Status Lights Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data.

  • Page 74: Battery Status Lights

    Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. blinking amber light and white light Alternately Temporary battery failure with AC adapter present.
  • Page 75 Table 17. Processor Feature Specification Processor type • Intel Core i5 and i7 Dual Core • Intel Core i7 Quad Extreme • Intel Core i7 Quad Core L1 cache Up to 32 KB cache depending on processor type L2 cache Up to 256 KB cache depending on processor type L3 cache Up to 8 MB cache depending on processor type...
  • Page 76 Feature Specification • Nvidia Quadro K5100M, 8GB GDDR5 VRAM Table 20. Audio Feature Specification Integrated dual-channel High-Definition audio Table 21. Communication Feature Specification Network adapter network interface card capable of 10/100/1000 Mb/s communication Wireless • internal wireless local area network (WLAN) •...
  • Page 77 Table 24. Display Feature M4800 M6800 Type • HD (1366 X 768) • HD+ (1600 X 900) • FHD (1920 X 1080) • FHD (1920 X 1080) • QHD+( 3200 X1800) Size 15.6 inches 17.3 inches Dimensions: Height 210 mm (8.26 inches) 270.60 mm (10.65 inches) Width 359.80 mm (14.16 inches)
  • Page 78 1 TB 5400 rpm, 320/500/750 GB 7200 rpm, 320GB 7200 rpm SED FIPS; 128/256/512 GB SATA 3 SSD, 256 GB SATA 3 SSD NOTE: The size of the hard drive is bound to change. For more information, see dell.com. Optical Drive: Interface •...
  • Page 79 Table 29. Battery Feature Specification Type lithium ion Dimensions (6-cell / 9-cell / 9-cell long cycle life (LCL)): Depth 82.60 mm (3.25 inches) Height 190.65 mm (7.50 inches) Width 20 mm (0.78 inches) Weight • 6-cell - 345 g (0.76 lb) — (only M4800) •...
  • Page 80 Table 31. Contactless Smart Card Feature Specification Supported Smart Cards and • ISO14443A — 160 kbps, 212 kbps, 424 kbps, and 848 kbps Technologies • ISO14443B — 160 kbps, 212 kbps, 424 kbps, and 848 kbps • ISO15693 • HID iClass •...
  • Page 81 Feature Specification Non-operating 163 G, 2 ms Altitude: Storage 0 m to 10668 m (0 ft to 35,000 ft) Airborne contaminant level G1 or lower as defined by ANSI/ISA-S71.04-1985...

  • Page 83: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...

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