Troubleshooting Washer - Kenmore 24-inch wide (61 cm) laundry center washer-gas dryer Use And Care Manual

To transport the laundry center
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. If laundry center will be moved during freezing weather, put in
a qt (1 L) of R.V.-type antifreeze in the basket. Run washer on
a spin setting for about 30 seconds to mix the antifreeze and
water.
4. Disconnect the drain from the drain system.
5. Unplug the power cord.
6. Disconnect the exhaust vent.
7. Wash lint screen.
8. Close shutoff valve in gas supply line.
9. Disconnect gas supply line pipe and remove fittings attached
to the laundry center pipe.
10. Make sure leveling legs are secure.
11. Place the inlet hoses into the basket.
12. Drape the power cord and drain hose over edge and into the
basket.
13. Use masking tape to secure the washer lid and dryer door.
Reinstalling your laundry center
1. Follow the "Installation Instructions" to locate, level, and
connect the laundry center.
2. Run the washer through a complete cycle with 1 scoop or
capful of detergent to clean the washer and remove the
antifreeze, if used.
TROUBLESHOOTING
WASHER
First try the solutions suggested here and possibly avoid
the cost of a service call...
Washer won't fill, rinse or agitate
• Checkthe following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
• Does the water level seem too low, or does the washer
appear to not fill completely?
The top of the agitator is much higher than the highest water
level. This creates a perception that the washer is not filling
completely. This is normal.
Washer stops
• Checkthe following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
• Is there power at the plug?
Check your electrical source or call an electrician.
• Has a fuse blown or is the circuit breaker open?
If problem continues, call an electrician.
• Are you using an extension cord?
Do not use an extension cord.
• Is thewasher overloaded?
Wash smaller loads.
• Is the washer in a normal pause in the Permanent
Press cycle?
The washer pauses for about 2 minutes in the Permanent
Press cycle. Allow the cycle to continue.
Washer won't drain or spin
• Is the drain hose clogged, or the end of the drain hose
more than 96 in. (2.4 m) above the floor?
See the Installation Instructions for proper installation of drain
hose.
• Is the lid open?
The lid must be closed during operation.
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