Product Does Not Appear In Mac Os X Printer Window; Cannot Print Over A Network - Epson XP-400 User Manual

• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults.
2. Windows only: uninstall your product software.
3. Initialize your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your internet connection when you
initialize your router, so note the next step before initializing it.
4. Download your product software from the Epson website, or install it from the CD that came with
your product using the instructions on the Start Here sheet.
• If you have replaced your router, reinstall your product software to connect to the new router.
Parent topic:
Related concepts
When to Uninstall Your Product Software
Related tasks
Selecting Wireless Network Settings From the Control Panel

Product Does Not Appear in Mac OS X Printer Window

If your product does not appear in the Mac OS X printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product wirelessly via EpsonNet Setup and the WiFi light on your product is
not solid green, make sure your product software was installed correctly. If necessary, reinstall your
software.
Parent topic:

Cannot Print Over a Network

If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
Solving Network Problems
Solving Network Problems
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