Oki B6200 Series User Manual page 60

Cause
The print type is incorrect.
The setting for the slave
file server is incorrect (in
the bindery service mode).
The number of paper
definitions specified at the
print server is not the
same as that of paper
definitions set at the print
queue.
Print job data format and
computer print
environment setting are
not similar.
The level setting for the
IPX checksum is incorrect.
The level setting for the
NCP packet signature is
incorrect.
The default printer name
is incorrect.
The directory tree name is
not set.
Context is not set.
Connected to another
printer object.
NetWare port cannot be
activated.
File server is down.
There are printers with the
same device name on the
network.
Network port is not
activated.
* Refer to NetWare online documentation for details on the way to set and check.
60
10 Troubleshooting
Verification
Using PCONSOLE from the computer, check
if Printer:
Parallel, Port: LPT1, Position: Auto mode
(local) is defined for [Printer Information] >
[Printer] > [Printer xxx Environment].*
Using PCONSOLE from the computer, check
if the printer type has been set up as Defined
at the [Print Server Information] > [Printer] >
[Printer xxx Environment Setting].*
Using PCONSOLE from the computer, check
if the number of paper definitions specified at
the print server is same as that of paper
definitions set at the print queue.*
-
At the console screen of the file server,
execute a set command and check if the IPX
checksum is set to level 2.
At the console screen of the file server,
execute a set command and check if the NCP
packet signature is set to level 3.
Print the [System Settings List] and check the
last six characters (3 bytes) of the MAC
address.
Print the [System Settings List] and check if
the tree name is specified.
Print the [System Settings List] and check if
the context is specified.
Using NWADMIN from the computer, check if
the object is correctly assigned by the layout
information of the desired print server.*
Print the [System Settings List] and check if
the NetWare port is activated.
Search for the target file server in Network
Neighborhood on Windows.
Switch off the printer, using NWADMIN from
the computer, check that the status of the
concerned printer object is job waiting.
Print the [System Settings List], check if the
network number when using IPX/SPX is at
00000000 (NetWare server down). Also,
check if the IP address when using TCP/IP is
at 0.0.0.0 (fixed IP not set or address supply
server (DHCP) is down).
Action
Using PCONSOLE from the computer, set
Printer: Parallel, Port: LPT1, Position: Auto
mode (local) and reflect the parameter.*
If it is not [Defined], change it to [Defined] and
reflect the parameter.*
Using PCONSOLE from the computer,
specify the same number of paper definitions
at the print server as that of paper definitions
set at the print queue.*
When printing bindery-format file using
PostScript language, enable TBCP at the
printer. When using Windows at the
computer, set do not output Ctrl-D.
At the console screen of the file server, enter
the following command and set the IPX
checksum to level 0 or 1.
set Enable IPX Checksum=X
(X: 0 or 1)
At the console screen of the file server, enter
the following command, and after setting the
NCP packet signature to either level 0, 1 or 2,
restart the file server:
set NCP Packet Signature Option=X (X: 0,
1 or 2)
1. Set up a printer name which uses the
correct MAC address.
2. Set up any printer name except the
default.
Set the tree name.
Set the context.
1. Using the NWADMIN from the computer,
set the file server name, tree, context,
active mode correctly.
2. Using OkiWebRemote from the
computer, set the file server name, tree,
context, active mode correctly.
Activate the NetWare port.
Activate the file server.
Using the NWADMIN from the computer, set
another device name.
For IPX/SPX, activate NetWare server.
For TCP/IP, set the fixed IP address or
activate the address supply server (DHCP).