Troubleshooting; Led Status - Toshiba B-EV4 Series Manual

4. TROUBLESHOOTING

4. TROUBLESHOOTING
The following guide lists the most common problems that might be encountered when operating this bar
code printer. If the printer still does not function after all suggested solutions have been invoked, please
contact the Customer Service Department of your purchased reseller or distributor for assistance.

4.1 LED Status

This section lists the common problems that according to the LED status and other problems you may
encounter when operating the printer. Also, it provides solutions.
LED Status / Color Printer Status Possible Cause
OFF No response
Solid Green ON
Green with blinking Pause
Red with blinking Error
No power
The printer is ready
to use
The printer is paused * Press the FEED button to resume for printing.
The out of label or
ribbon or the printer
setting is not correct
4-1
Recovery Procedure
* Turn on the power switch.
* Check if the green LED is lit on power supply. If it
is not lit on, power supply is broken.
* Check both power connections from the power
cord to the power supply and from the power
supply to the printer power jack if they are
connected securely.
* No action necessary.
Out of label or ribbon
* Load a roll of label and follow the instructions in
loading the media then press the FEED button to
resume for printing.
* Load a roll of ribbon and follow the instructions in
loading the ribbon then press the FEED button to
resume for printing.
EO18-33025
4.1 LED Status