Pilot Light Troubleshooting Flowchart - Kenmore 153.336930 Use & Care Manual

Section A: Pilot light will not light (new installation).
Is the manual gas shut-off valve, | JTurn the manual gas shut-off valve to I
located in the supply line to the IN NO _ the on position and follow the lighting I
water heater, in the on position? | " l instructions on the front of the water heater. I
YES
/ . IWhile repeatedly depressing the igniter
Have you bled all the air
IN NOmDl, lbutton, push in and hold the gas control/
from the pilot tube and
I gas supply line? | --|temperature knob until the pilot is lit and
. n maintains a stable flame (status light will
YES blink). It may take up to 90 seconds of
pilot operation before status light blinks.
Once status light blinks, release the gas
control/temperature knob.
i
spark?IS the igniter producing a pYES J /
!,
NO •
Follow the "Testing the Igniter
System sect on n th s manual. I ISet therm°stat t° desired temperature" I
Section B: Pilot light repeatedly goes out.
Check the Base-Ring Filter and
Flame Arrestor for blockage due
to lint or dust. Are both the Air
Filter and Flame Arrestor clean?
YES
IO°esthe*ame t ÷
arrestor show signs NO
of discoloration?
I
YES
+
Refer to the "Maintenance of |
/
Ikl your Water Heater" section of this L_____
mNO . . .
manual for information on cleaning rml
the flame arrestor and burner. I n
'1
Reassemble the water heater, press the
thermal switch, and attempt to return the
water heater to service. Does the pilot
remain lit?
Shut-off the gas supply to the water heater at the
manual gas shut-off valve. Contact Sears Service at
1-800-4-MY-HOME (1-800-469-4663).
I
YES NO
I Set to desired temperature. I
Go to section C. J
Does the diagnostic status light on the
gas control valve/thermostat give I
I a two flash error code? _ I
YES
Refer to the "Replacing the Pilot
I
Assemby nstructons n the manua. I
i
m
I Reassemble and restore to service. I
Section C: Pilot light wilt not remain lit.
Complete this section after completing Section B.
JCheck for insufficient combustion air. m
YES
Are the combustion air supply and ventilation • ICorrect size of I
openings of sufficient size? See "Combustion Air mNO mpIopenmgs
to allow
Supply and Ventilation" section in this manual for |sufficient air.
requirements.
YES
Does the return air duct
for the furnace/air handler/
air conditioner draw its air
from the same location as
the water heater? See the
"Location Requirements"
section and the "Combustion
Ar Suppy sect on.
I
YES
Contact a Heating and Air
Conditioning service technician
to relocate the return air duct.
The water heater's pilot can be
extinguished when the heating
or cooling system is turned on
if the return air duct is in the
same location.
J Is there proper J
• I drafting at the |
m NO _ drafthood? See JNNO_
• |"Checking the Draft" | |
| section i;i_s man_Ll_
J Check the vent system for
restrictions/obstructions and
check the vent termination
height. Refer to the "Installation
Instructions" section of this
manual for specific requirements
If you are still having difficulty keeping the pilot
lit, contact Sears Servce at 1-800-4-MY-HOME|
(1-800-469-4663).
J
NOTE: If you are still experiencing difficulties after following
the steps in sections A, B, and C, please contact Sears
Service at 1-800-4-MY-HOME (1-800-469-4663).
THERMAL SWITCH LOCATION
\-.<r....j /
FIGURE 39.
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