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Print quality problems
Pages are blank
Pages are black
Printouts are too light
Printouts are too dark
Printouts have a blurred
background
Printouts are of uneven
density
A
B
CDE
A
B
CDE
A
B
CDE
A
B
CDE
A
B
CDE
Printouts have irregularities
• The document is loaded incorrectly.
Place the document face up on the automatic document feeder (ADF)
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.
• The drum charge wire may be dirty.
Open the front cover. To clean the drum charge wire, pull the blue rod toward you,
making sure it fully extends. Then return the rod to its original position.
(See page 12-3.)
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists, contact OKI dealer.
• Contrast selected was too light.
Select a darker contrast setting.
• The toner cartridge may be out of toner, or the toner may be very low.
Replace the toner cartridge.
• The paper is damp.
Replace the paper.
• Contrast selected was too dark.
Select a lighter contrast setting.
• The ADF glass is dirty.
Wipe the glass with a dry soft cloth.
• The drum charge wire may be dirty.
Open the front cover. To clean the drum charge wire, pull the blue rod toward you,
making sure it fully extends. Then return the rod to its original position.
(See page 12-3.)
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.
• The drum cartridge may be defective.
Remove the drum cartridge and check it for damage.
If the problem persists, replace the drum cartridge.
• The paper you are using may have absorbed moisture, perhaps due either to high
humidity or water having been spilled on the paper supply. Toner will not adhere
well to wet paper.
Replace the paper with dry paper.
M
AINTENANCE
& P
ROBLEM SOLVING
1
2
3
4
5
6
7
8
9
10
11
12
13
14
A
12-21
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