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Summary of Contents for GMC 2012 GMC Sierra Denali

  • Page 111: Table Of Contents

    Instruments and Controls Instruments and Engine Coolant Temperature Vehicle Messages Gauge ..... . 5-16 Vehicle Messages ... 5-36 Controls Voltmeter Gauge .
  • Page 112: Controls

    Instruments and Controls Universal Remote System Controls To adjust the steering wheel: Universal Remote System . . . 5-53 1. Hold the steering wheel and pull Universal Remote System Steering Wheel the lever. Programming ....5-53 Adjustment 2.
  • Page 113: Steering Wheel Controls

    Instruments and Controls Steering Wheel Controls Radio Navigating Folders on an iPod or USB Device (Vehicles without a To select preset or favorite radio Navigation System): stations: 1. Press and hold Press and release while listening to a song until the go to the next or previous radio contents of the current folder station stored as a preset or...
  • Page 114 Instruments and Controls Navigating an iPod or USB Device 3. Press and release to move up (Seek): Press to go to the next on the Main Audio Screen radio station while in AM, one track within the selected (Vehicles with a Navigation FM, or XM .
  • Page 115: Heated Steering Wheel

    Instruments and Controls While listening to a CD/DVD, press Windshield Wiper/Washer Clear ice and snow from the wiper blades before using them. If frozen and hold to quickly move forward to the windshield, carefully loosen or through the tracks. Release to stop thaw them.
  • Page 116: Compass

    Instruments and Controls Compass To adjust for compass variance, use the following procedure: The vehicle may have a compass in Compass Variance (Zone) the Driver Information Center (DIC). Procedure Compass Zone 1. Do not set the compass zone The zone is set to zone eight upon when the vehicle is moving.
  • Page 117 Instruments and Controls two seconds to select the next strong magnetic field interfering with 2. Press the vehicle information available variance zone. Repeat the compass. Such interference button until PRESS this step until the appropriate may be caused by a magnetic CB or CALIBRATE COMPASS variance zone is displayed.
  • Page 118: Clock

    Instruments and Controls Clock time, or wait until the flashing Press the FWD button. stops after five seconds and the Turn the knob clockwise. AM-FM Radio and AM FM current time displayed Radio with CD Player automatically sets. 5. To decrease the time or date, do one of the following: To set the clock: MP3 Radios with a Single CD...
  • Page 119 Instruments and Controls MP3 Radio with a Six-Disc CD 4. To increase the time or date, do To change the time default setting one of the following: from 12 hour to 24 hour or to Player change the date default setting from Press the softkey below the To set the time and date: month/day to day/month:...
  • Page 120: Power Outlets

    5-10 Instruments and Controls Power Outlets When adding electrical equipment, WARNING be sure to follow the proper Accessory power outlets can be installation instructions included Power is always supplied to the used to plug in electrical equipment, with the equipment. See outlets.
  • Page 121: Ashtrays

    Instruments and Controls 5-11 Ashtrays Warning Lights, Gauges can indicate when there could be a problem with a vehicle Gauges, and The vehicle may have a front function. Often gauges and warning ashtray located near the center of lights work together to indicate a Indicators the instrument panel.
  • Page 122: Instrument Cluster

    5-12 Instruments and Controls Instrument Cluster English Shown, Metric, Base, Heavy Duty Similar...
  • Page 123: Speedometer

    Instruments and Controls 5-13 If the vehicle has a diesel engine, Trip Odometer Tachometer see the Duramax diesel supplement The trip odometer shows how far The tachometer displays the for more information. the vehicle has been driven since engine speed in revolutions per the trip odometer was last set minute (rpm).
  • Page 124: Fuel Gauge

    5-14 Instruments and Controls Fuel Gauge Here are some situations customers may experience with the fuel gauge. None of these indicate a problem with the fuel gauge. At the gas station, the fuel pump shuts off before the gauge reads full. It takes a little more or less fuel to fill up than the fuel gauge indicated.
  • Page 125: Engine Oil Pressure

    Instruments and Controls 5-15 Engine Oil Pressure Check the oil as soon as possible. Gauge WARNING Do not keep driving if the oil pressure is low. The engine can become so hot that it catches fire. Someone could be burned. Check the oil as soon as possible and English have the vehicle serviced.
  • Page 126: Engine Coolant Temperature

    5-16 Instruments and Controls Engine Coolant Temperature Gauge Voltmeter Gauge English This gauge shows the engine coolant temperature. Metric It also provides an indicator of how hard the vehicle is working. During a When the engine is not running, but majority of the operation, the gauge the ignition is on, this gauge shows reads 100°C (210°F) or less.
  • Page 127: Safety Belt Reminders

    Instruments and Controls 5-17 This is normal. Readings between Readings in either warning zone This cycle may continue several the low and high warning zones indicate a possible problem in the times if the driver remains or indicate the normal operating range. electrical system.
  • Page 128: Airbag Readiness Light

    5-18 Instruments and Controls This cycle continues several times if Airbag Readiness Light WARNING the front passenger remains or The system checks the airbag's becomes unbuckled while the If the airbag readiness light stays electrical system for possible vehicle is moving. on after the vehicle is started or malfunctions.
  • Page 129: Passenger Airbag Status

    Instruments and Controls 5-19 Passenger Airbag Status If the word OFF or the off symbol is lit on the airbag status indicator, it Indicator means that the passenger sensing system has turned off the right front If the vehicle has the airbag status passenger frontal airbag.
  • Page 130: Charging System Light

    5-20 Instruments and Controls Charging System Light Have it checked right away. If the vehicle must be driven a short distance with the light on, turn off accessories, such as the radio and air conditioner. Malfunction If the malfunction indicator lamp Indicator Lamp comes on and stays on while the engine is running, this indicates that...
  • Page 131 Instruments and Controls 5-21 Modifications made to To prevent more serious damage to system can determine if the the engine, transmission, the vehicle: fuel cap has been left off or exhaust, intake, or fuel system of improperly installed. A loose or Reduce vehicle speed.
  • Page 132: Brake System Warning

    5-22 Instruments and Controls If none of the above have made the The vehicle may not pass If this has been done and the light turn off, your dealer can check inspection if: vehicle still does not pass the the vehicle. The dealer has the inspection for lack of OBD II The malfunction indicator lamp is proper test equipment and...
  • Page 133: Antilock Brake System (Abs)

    Instruments and Controls 5-23 If the warning light comes on and a Antilock Brake System WARNING chime sounds, there could be a (ABS) Warning Light brake problem. Have the brake The brake system might not be system inspected right away. working properly if the brake This light can also come on due to system warning light is on.
  • Page 134: Tow/Haul Mode Light

    5-24 Instruments and Controls ® If the regular brake system warning StabiliTrak OFF Light Press and briefly hold the TCS/ light is not on, the vehicle still has StabiliTrak button to turn off the brakes, but not antilock brakes. StabiliTrak system; the StabiliTrak If the regular brake system warning Off light comes on and a message light is also on, the vehicle does not...
  • Page 135: Traction Control System (Tcs)/Stabilitrak Light

    Instruments and Controls 5-25 Traction Control System If the light flashes while driving, this A Driver Information Center (DIC) means that StabiliTrak or TCS is tire pressure message may also ® (TCS)/StabiliTrak Light assisting in controlling the vehicle. display. See for more information.
  • Page 136: Engine Oil Pressure Light

    5-26 Instruments and Controls Engine Oil Pressure Light dealer. If the system is working When fuel is added this light and normally, the indicator light then message should go off. If they do goes off. not, have the vehicle serviced by your dealer.
  • Page 137: High-Beam On Light

    Instruments and Controls 5-27 This light is also used to indicate the High-Beam On Light The light goes out when the fog status of the anti-theft alarm system lamps are turned off. See when the ignition is turned off. The for more light will flash rapidly if the alarm information.
  • Page 138: Information Displays

    5-28 Instruments and Controls Information Displays The DIC has different displays DIC Buttons which can be accessed by pressing the DIC buttons located on the Driver Information instrument panel, next to the Center (DIC) steering wheel. If the vehicle does not have DIC buttons, the trip Your vehicle has a Driver odometer reset stem can be used to...
  • Page 139 Instruments and Controls 5-29 The compass and outside air Trip/Fuel Menu Items The trip odometer can be reset to temperature will also be shown in zero by pressing the set/reset (with DIC Buttons) the display. The temperature will be button while the trip odometer is (Trip/Fuel): Press this shown in °C or °F depending on the displayed.
  • Page 140 5-30 Instruments and Controls For example, if the vehicle was number may change even though To reset the fuel used information, driven 8 km (5 miles) before it is the same amount of fuel is in the press and hold the set/reset button started again, and then the fuel tank.
  • Page 141 Instruments and Controls 5-31 To stop the timer, press the set/reset Blank Display . In button briefly while TIMER is addition to the engine oil life system This display shows no information. displayed. monitoring the oil life, additional Vehicle Information Menu maintenance is recommended in the To reset the timer to zero, press and Maintenance Schedule in this...
  • Page 142 5-32 Instruments and Controls All of the vehicle information will If the tire pressure display shows See Integrated Trailer Brake then be displayed in the unit of dashes instead of a value, there Control System under measurement selected. may be a problem with your vehicle. for more If this consistently occurs, see your information.
  • Page 143 Instruments and Controls 5-33 Trip Odometer Reset Stem The trip odometer has a feature Language called the retro-active reset. This Menu Items (With DIC Buttons) This display allows you to select can be used to set the trip odometer the language in which the DIC Use the trip odometer reset stem to the number of miles (kilometers) messages will appear.
  • Page 144 5-34 Instruments and Controls Engine Hours 3. Continue to press and hold the The trip odometer has a feature trip odometer reset stem to called the retro-active reset. This To display the ENGINE HOURS, scroll through all of the available can be used to set the trip odometer place the ignition in LOCK/OFF or languages.
  • Page 145 Instruments and Controls 5-35 Trailer Gain and Output Speedometer change the oil on a schedule consistent with your driving On vehicles with the Integrated The speedometer shows how fast conditions. Trailer Brake Control (ITBC) system, the vehicle is moving in either the trailer brake display appears in kilometers per hour (km/h) or miles When the remaining oil life is low,...
  • Page 146: Vehicle Messages

    5-36 Instruments and Controls Vehicle Messages Battery Voltage and . Driving with this problem Charging Messages Messages displayed on the DIC could drain the battery. Turn off all indicate the status of the vehicle or unnecessary accessories. Have the BATTERY LOW START some action may be needed to electrical system checked as soon VEHICLE...
  • Page 147: Door Ajar Messages

    Instruments and Controls 5-37 SERVICE BRAKES SOON As soon as it is safe to do so, HOOD OPEN carefully pull your vehicle over to This message displays if there is a This message displays and a chime the side of the road and turn the problem with the brake system.
  • Page 148: Engine Cooling System

    5-38 Instruments and Controls RIGHT REAR DOOR OPEN normal, the air conditioning compressor turns back on. You can This message displays and a chime continue to drive your vehicle. information on driving to a safe sounds if the passenger side rear place in an emergency.
  • Page 149: Engine Oil Messages

    Instruments and Controls 5-39 Engine Oil Messages OIL PRESSURE LOW STOP Engine Power Messages ENGINE CHANGE ENGINE OIL SOON ENGINE POWER IS REDUCED If you drive the vehicle This message displays when the This message displays and a chime while the engine oil pressure is engine oil needs to be changed.
  • Page 150: Fuel System Messages

    5-40 Instruments and Controls Fuel System Messages Key and Lock Messages Object Detection System Messages FUEL LEVEL LOW REPLACE BATTERY IN REMOTE KEY PARK ASST BLOCKED SEE This message displays and a chime OWNERS MANUAL sounds if the fuel level is low. Refuel This message displays if a Remote as soon as possible.
  • Page 151: Messages

    Instruments and Controls 5-41 SERVICE PARK ASSIST SERVICE TRACTION TRACTION XX CONTROL STABILITRAK XX This message displays if there is a problem with the Ultrasonic Rear If the vehicle has StabiliTrak, this This message displays when the Parking Assist (URPA) system. message displays when there is a traction control and/or StabiliTrak Do not use this system to help you...
  • Page 152: Messages

    5-42 Instruments and Controls There are several conditions that Airbag System Messages Tire Messages can cause this message to appear. SERVICE AIR BAG SERVICE TIRE MONITOR One condition is overheating, SYSTEM This message displays if there is a which could occur if StabiliTrak problem with the airbag system.
  • Page 153: Transmission Messages

    Instruments and Controls 5-43 Have the tire pressures checked TRANSMISSION HOT and set to those shown on the Tire IDLE ENGINE Loading Information label. See If you drive the vehicle , and while the transmission fluid is for more information. , and overheating and the transmission .
  • Page 154: Vehicle Reminder

    5-44 Instruments and Controls Vehicle Reminder As soon as it is safe to do so, This message clears itself after carefully pull the vehicle over to the several seconds. This message also Messages side of the road and turn the ignition clears if you acknowledge it.
  • Page 155: Vehicle Personalization

    Instruments and Controls 5-45 Vehicle Entering the Feature DIC display. Press the set/reset Settings Menu button once to display all DIC Personalization messages in English. 1. Turn the ignition on and place the vehicle in P (Park). Your vehicle may have DISPLAY LANGUAGE customization capabilities that allow To avoid excessive drain on the...
  • Page 156 5-46 Instruments and Controls To select a setting, press the SHIFT OUT OF PARK (default): Press the customization button until set/reset button while the desired The doors will automatically lock AUTO DOOR UNLOCK appears on setting is displayed on the DIC. when the vehicle is shifted out of the DIC display.
  • Page 157 Instruments and Controls 5-47 NO CHANGE: No change will be Then press the customization REMOTE DOOR UNLOCK made to this feature. The current button to scroll through the This feature allows you to select the setting will remain. following settings: type of feedback you will receive when unlocking the vehicle with the To select a setting, press the...
  • Page 158 5-48 Instruments and Controls NO CHANGE: No change will be Press the customization button until Press the customization button until made to this feature. The current DELAY DOOR LOCK appears on EXIT LIGHTING appears on the DIC setting will remain. the DIC display.
  • Page 159 Instruments and Controls 5-49 APPROACH LIGHTING NO CHANGE: No change will be made to this feature. The current This feature allows you to select more information. setting will remain. whether or not to have the exterior lights turn on briefly during low light NO CHANGE : No change will be There is no default for chime periods after unlocking the vehicle...
  • Page 160 5-50 Instruments and Controls Then press the customization button EASY EXIT RECALL The automatic easy exit seat to scroll through the following movement will only occur one time If your vehicle has this feature, it settings: after the key is removed from the allows you to select your preference ignition.
  • Page 161 Instruments and Controls 5-51 Press the customization button until Press the customization button until REMOTE START EASY EXIT SETUP appears on the MEMORY SEAT RECALL appears If your vehicle has this feature, it DIC display. Press the set/reset on the DIC display. Press the set/ allows you to turn the remote start button once to access the settings reset button once to access the...
  • Page 162 5-52 Instruments and Controls NO CHANGE: No change will be DO NOT RESTORE: The Exiting the Feature made to this feature. The current customization features will not be Settings Menu setting will remain. set to their factory default settings. The feature settings menu will To select a setting, press the set/ To select a setting, press the set/ be exited when any of the...
  • Page 163: Universal Remote System

    Instruments and Controls 5-53 Universal Remote This system provides a way to the lease ends. See Erasing replace up to three remote control Universal Home Remote Buttons System transmitters used to activate in this section. devices such as garage door Park the vehicle outside of the openers, security systems, and for information...
  • Page 164 5-54 Instruments and Controls 3. Immediately return to the vehicle. Press and hold the Universal Home Remote button that will be used to control the garage door until the garage door moves. The indicator light, above the selected button, To program up to three devices: should slowly blink.
  • Page 165 Instruments and Controls 5-55 To program another Rolling Code Programming Universal Home device such as an additional garage Remote Fixed Code door opener, a security device, For questions or help programming or home automation device, repeat the Universal Home Remote Steps 1 through 5, choosing a System, call 1-866-572-2728 or different function button in Step 3...
  • Page 166 5-56 Instruments and Controls Your hand-held transmitter can The switch positions on the have between 8 to 12 dip hand-held transmitter could be switches depending on the labeled as follows: brand of transmitter. A switch in the up position The garage door opener receiver could be labeled as (motor head unit) could also Up, +, or On.
  • Page 167 Instruments and Controls 5-57 If a switch is set between 3. From inside your vehicle, first 4. The indicator lights will blink the up and down position, firmly press all three buttons at slowly. Enter each switch setting write Middle. the same time for about from Step 2 into your vehicle's three seconds.
  • Page 168: Universal Remote System Operation

    5-58 Instruments and Controls 6. Press and hold the button that Universal Remote System To erase either Rolling Code or will be used to control the Fixed Code settings on the Operation garage door until the garage Universal Home Remote device: door moves.
  • Page 241 Starting the Engine ..9-28 ® Engine Heater ....9-29 StabiliTrak System ..9-46 Retained Accessory Locking Rear Axle .
  • Page 242 Designate a front seat passenger to handle potential General Towing distractions. Information ....9-67 Driving Characteristics and Become familiar with vehicle Towing Tips ....9-67 Distraction comes in many forms features before driving, such as Trailer Towing .
  • Page 243 Defensive driving means always Death and injury associated with Taking your eyes off the road too expect the unexpected. The first drinking and driving is a global long or too often could cause a step in driving defensively is to wear tragedy.
  • Page 244 Helpful braking tips to keep in mind include: Braking, steering, and accelerating Keep enough distance between are important factors in helping to Your vehicle has hydraulic power you and the vehicle in front control a vehicle while driving. steering. It may require of you.
  • Page 245 3. Then turn the steering wheel to go straight down the roadway. Take curves at a reasonable speed. Reduce speed before entering a curve. There are three types of skids that Maintain a reasonable steady correspond to the vehicle's three speed through the curve control systems: Wait until the vehicle is out of...
  • Page 246 If the vehicle starts to slide, follow Remember: Antilock brakes help these suggestions: avoid only the braking skid. Ease your foot off the When driving off-road, bouncing accelerator pedal and quickly and quick changes in direction steer the way you want the Four-wheel-drive and all-wheel-drive can easily throw you out of vehicle to go.
  • Page 247 Make sure all underbody For more information about loading shields, if equipped, are properly the vehicle, see Vehicle Load Limits attached. and Tires. Know the local laws that apply to off-road driving. Always use established trails, Unsecured cargo on the load To gain more ground clearance if roads, and areas that have been floor can be tossed about...
  • Page 248 Never go downhill forward or When driving on hills: backward with either the Use a low gear and keep a firm Driving safely on hills requires good transmission or transfer case in grip on the steering wheel. judgment and an understanding of N (Neutral).
  • Page 249 When driving down a hill, keep The vehicle can roll If the vehicle stalls on a hill: the vehicle headed straight backward quickly and you 1. Apply the brakes to stop the down. Use a low gear because could lose control. vehicle, and then apply the the engine will work with the If driving downhill when...
  • Page 250 Surface conditions can be a Traction is reduced on hard packed problem. Loose gravel, muddy snow and ice and it is easy to lose spots, or even wet grass can control. Reduce vehicle speed when Getting out of the vehicle on the cause the tires to slip sideways, driving on hard packed snow downhill side when stopped...
  • Page 251 Remove any brush or debris that has collected on the underbody, or chassis, or under the hood. Driving through rushing water can These accumulations can be a be dangerous. Deep water can fire hazard. sweep your vehicle downstream If the standing water is not too deep, After operation in mud or sand, and you and your passengers drive slowly through it.
  • Page 252 Pass with caution. Keep windshield wiping Rain and wet roads can reduce equipment in good shape. If this happens, you and other vehicle traction and affect your Keep the windshield washer fluid vehicle occupants could drown. ability to stop and accelerate. reservoir filled.
  • Page 253 Pay attention to special road signs (falling rocks area, winding Driving on steep hills or through roads, long grades, passing or Coasting downhill in N (Neutral) mountains is different than driving no-passing zones) and take or with the ignition off is on flat or rolling terrain.
  • Page 254 Try not to break the fragile traction. If you accelerate too fast, the drive Being stuck in snow can be a wheels will spin and polish the serious situation. Stay with the Snow can trap engine exhaust surface under the tires even more. vehicle unless there is help nearby.
  • Page 255 Repeat this until help arrives If stuck too severely for the traction but only when you feel really system to free the vehicle, turn the uncomfortable from the cold. traction system off and use the Fully open the air outlets on Moving about to keep warm rocking method.
  • Page 256 Turn the steering wheel left and right to clear the area around the Never pull on recovery hooks front wheels. Turn off any traction or from the side. The hooks could Your vehicle has recovery hooks at stability system. Shift back and forth break and you and others could the front of the vehicle.
  • Page 257 The Tire and Loading Information label shows the number of occupant seating Do not load the vehicle any positions (A), and the maximum heavier than the Gross vehicle capacity weight (B) in Vehicle Weight Rating kilograms and pounds. (GVWR), or either the maximum front or rear Gross The Tire and Loading Axle Weight Rating (GAWR).
  • Page 258 There is also important loading Subtract the combined If your vehicle will be towing information on the vehicle weight of the driver and a trailer, the load from your Certification/Tire label. It tells passengers from XXX kg or trailer will be transferred to you the Gross Vehicle Weight XXX lbs.
  • Page 259 A. Vehicle Capacity Weight A. Vehicle Capacity Weight A. Vehicle Capacity Weight for Example 1 = for Example 2 = for Example 3 = 453 kg (1,000 lbs) 453 kg (1,000 lbs) 453 kg (1,000 lbs) B. Subtract Occupant Weight @ B.
  • Page 260 The combined weight of the This is called Gross Vehicle driver, passengers, and cargo Weight Rating (GVWR). The should never exceed your GVWR includes the weight of In the case of a sudden stop vehicle's capacity weight. the vehicle, all occupants, fuel, or collision, things carried in and cargo.
  • Page 261 If things are put inside your vehicle like suitcases, tools, packages, or anything Do not leave an This could cause loss of else they go as fast as the unsecured child restraint control and a crash. vehicle goes. If you have to stop in the vehicle.
  • Page 262 Any load that extends beyond the vehicle's taillamp area must By positioning four 5 cm (2 in) by be properly marked according to 15 cm (6 in) wooden planks local laws and regulations. Ladder Rack 340 kg across the width of the pickup and Cargo (750 lbs) box, you can create an upper...
  • Page 263 The holes for the Cargo When installing and loading a Management System (C) are slide-in camper, check the not intended for attachment of manufacturer's instructions. aftermarket equipment. See When carrying a slide-in www.gmupfitter.com for additional camper, the total cargo load of pick-up box load bearing structural the vehicle is the weight of the information.
  • Page 264 Refer to the Truck-Camper Here is an example of proper of camper cargo, and the weight Loading Information label in the truck and camper match: of passengers in the camper. glove box for dimensions A and The total cargo load should not B as shown in the following exceed the truck's cargo weight illustration.
  • Page 265 and on the rear wheels separately to determine axle loads. Individual axle loads should not exceed either of the gross axle weight ratings (GAWR). The total axle loads should not exceed your vehicle's gross vehicle weight rating (GVWR). These ratings are given on the vehicle certification label attached to the rear edge of the driver door.
  • Page 266 Press the bottom of the control to move the pedals closer. Press the top of the control to move the pedals away. On vehicles with this feature, you can change the position of the Before you start driving, fully press throttle and brake pedals.
  • Page 267 2. Shift the vehicle to N (Neutral). If the vehicle cannot be pulled over, When the vehicle is This can be done while the and must be shut off while driving, stopped, turn the ignition switch to vehicle is moving. After shifting turn the ignition to ACC/ LOCK/OFF to turn the engine off.
  • Page 268: Information

    This position can be This is the position that used to operate the electrical starts the engine. When the engine 1. With your foot off the accelerator accessories and to display some starts, release the key. The ignition pedal, turn the ignition to START. instrument panel cluster warning switch returns to ON/RUN for When the engine starts, let go of...
  • Page 269 the engine is already running. 2. If the engine does not start after Engine cranking can be stopped 5 10 seconds, especially in very by turning the ignition switch to cold weather (below 18°C or the ACC/ACCESSORY or 0°F), it could be flooded with too LOCK/OFF position.
  • Page 270 OnStar System (if equipped) Sunroof (if equipped) 1. Turn off the engine. If the cord will not reach, use a These features work when the key is in ON/RUN or ACC/ heavy-duty three-prong extension 2. Open the hood and unwrap the ACCESSORY.
  • Page 271 first pulling it toward you. If you can, it means that the shift lever was not fully locked into P (Park). fairly level ground, use the steps that follow. If you are pulling a trailer, see If you are parking on a hill and you It can be dangerous to leave the do not shift the transmission into vehicle with the engine running.
  • Page 272 To shift out of P (Park) use the following: This vehicle is equipped with an 1. Apply the brake pedal. electronic shift lock release system. The shift lock release is 2. Move the shift lever to the designed to: desired position. Things that can burn could touch Prevent ignition key removal If you still are unable to shift out of...
  • Page 273 There are holes or openings It is better not to park with the in the vehicle body from engine running. But if you ever have damage or aftermarket Engine exhaust contains carbon to, here are some things to know. modifications that are not monoxide (CO) which cannot be completely sealed.
  • Page 274 When parked on a hill, especially when the vehicle has a heavy load, you may notice an increase in the It can be dangerous to get out effort to shift out of P (Park). See The vehicle has an automatic of the vehicle if the automatic Torque Lock under transmission with an electronic shift...
  • Page 275 the vehicle is already moving, This position is for use N (Neutral) only. Also, use normal driving. It provides the best N (Neutral) when the vehicle is fuel economy for the vehicle. If you being towed. need more power for passing, and .
  • Page 276 Shifts may be more noticeable with maintain vehicle speed by analyzing a cold transmission. This difference things such as throttle position, in shifting is normal. vehicle load, and hill grade. If the shift stabilization feature determines This position that a current vehicle speed cannot lets drivers select the range of gears be maintained, the transmission appropriate for current driving...
  • Page 277 However, the vehicle can Press the button located on the end automatically shift to lower gears as of the shift lever to turn Tow/Haul on it adjusts to driving conditions. This or off. While Tow/Haul is on, a light means that all gears below that on the instrument panel cluster number are available.
  • Page 278 Grade Braking is only active while the Tow/Haul Mode is selected and you are not in the Range Selection Mode. See Tow/Haul Mode listed previously and If the vehicle has this feature, for more information on engine power is sent to all four the Range Selection Mode.
  • Page 279 Normal Severe Extreme Vehicle in Tow* *See The transfer case knob is located You can choose among four driving If for some reason the transfer case next to the steering column. settings. cannot make a requested shift, it will return to the last chosen setting. Use the dial to shift into and out of Indicator lights in the dial show Four-Wheel Drive.
  • Page 280 the Four-Wheel Drive High position when extra traction is needed, such Turn the knob to the Two-Wheel Shifting the transfer case to as on snowy or icy roads or in most Drive High position. This can be N (Neutral) can cause the vehicle off-road situations.
  • Page 281 You must wait for the Four-Wheel After 30 seconds the transfer case Drive Low indicator light to stop will shift to Four-Wheel Drive flashing and remain on before High mode. With the vehicle moving shifting the transmission into gear. less than 5 km/h (3 mph) and the transmission in N (Neutral), attempt the shift again.
  • Page 282 With the vehicle moving less than 5. Shift the transfer case to 8. Turn the ignition to ACC/ 5 km/h (3 mph) and the transmission Two-Wheel Drive High. ACCESSORY, which will turn the in N (Neutral), attempt the shift engine off. 6.
  • Page 283 3. Turn the transfer case dial to 5. Start the engine and shift the Two-Wheel Drive High. transmission to the desired position. After the transfer case has shifted out of N (Neutral), the Excessively shifting the transfer N (Neutral) light will go out. case into or out of the different modes may cause the transfer case This vehicle has the Antilock Brake...
  • Page 284 If driving safely on a wet road and it Remember: ABS does not change becomes necessary to slam on the the time needed to get a foot up to brakes and continue braking to the brake pedal or always decrease avoid a sudden obstacle, a stopping distance.
  • Page 285 power brake system under After the driver completely stops conditions where the driver has and holds the vehicle in a complete quickly and forcefully applied the standstill on a grade, HSA will be brake pedal in an attempt to quickly automatically activated.
  • Page 286 the vehicle is started. See If a DIC message appears, make sure the StabiliTrak system has not for more information. been turned off using the Traction Control System (TCS)/StabiliTrak When the vehicle is started and button. Then turn the vehicle off, The vehicle has a vehicle stability begins to move, the system wait 15 seconds, and then turn it...
  • Page 287 the appropriate DIC message It is recommended to leave the displays. This will also disable the system on for normal driving TSC feature. conditions, but it may be necessary to turn the system off if the vehicle Traction control and StabiliTrak can is stuck in sand, mud, ice or snow, be turned on by pressing and and you want to rock the vehicle to...
  • Page 288 StabiliTrak may also turn off automatically if it determines that a The TCS is part of the StabiliTrak problem exists with the system. system. Traction control limits wheel If the problem does not clear itself spin by reducing engine power to after restarting the vehicle, see your the wheels (engine speed dealer for service.
  • Page 289 When the brakes are applied, the Press to turn the cruise control turns off. system on or off. The indicator light ® is on when cruise control is on and If your vehicle has the StabiliTrak turns off when cruise control is off. system and begins to limit wheel spin while you are using cruise Cruise control can be dangerous...
  • Page 290 If the cruise button is on when not in If the cruise control is set at a use, it could get bumped and go into desired speed and then the brakes If the cruise control system is cruise when not desired. Keep the are applied, the cruise control is already activated, cruise control switch off when cruise...
  • Page 291 When the brakes are manually applied the cruise control is How well the cruise control works disengaged. If the cruise control system is on hills depends on the vehicle already activated, speed, the load, and the steepness of the hills. When going up steep Press and hold the SET button There are three ways to end cruise hills, pressing the accelerator pedal...
  • Page 292 URPA comes on automatically when the shift lever is moved into The URPA system does not R (Reverse). A single tone sounds detect pedestrians, bicyclists, to indicate the system is working. animals, or any other objects If available, the Ultrasonic Rear located below the bumper or that URPA operates only at speeds less Parking Assist (URPA) system...
  • Page 293 be seen; this can occur after washing the vehicle in cold The URPA system can be turned weather. The message may not on and off using the rear park aid clear until the frost or ice has disable button located next to melted.
  • Page 294 To turn off the RVC system, press Failure to use proper care before and hold , located on the inside If available, the Rear Vision Camera backing may result in injury, rearview mirror, until the left (RVC) system displays part of the death, or vehicle damage.
  • Page 295 To turn the RVC system on or off: To adjust the brightness and 1. Shift into P (Park). contrast of the screen, press the 2. Press MENU to enter the MENU button while the RVC image configure menu options. Turn is on the display.
  • Page 296 3. Press MENU to enter the To turn the guidelines on or off: configure menu options. Turn The navigation system may have 1. Make sure that URPA has not the Multifunction knob until the a feature that allows for viewing been disabled.
  • Page 297 A. View displayed by the camera B. Corners of the rear bumper Displayed images may be further or A. View displayed by the camera closer than they appear. The area displayed is limited and objects The camera is located in the bezel which are close to either corner of for the tailgate handle.
  • Page 298 The rear vision camera must be disconnected if the tailgate needs to be removed. To disconnect the camera: 1. Remove the license plate. 2. Disconnect the camera connectors from the chassis harness, located behind the license plate, by pressing on the release tab on each connector.
  • Page 299 The RVC system display in the During any of these fault conditions, rearview mirror may turn off or not the display will be blank and the appear as expected due to one of indicator will flash while the vehicle The RVC system might not work the following conditions.
  • Page 300 Vehicles that have a FlexFuel badge and a yellow fuel cap can use either For diesel engine vehicles, see unleaded gasoline or ethanol fuel Fuel for Diesel Engines in the containing up to 85% ethanol (E85). Duramax Diesel Supplement. . For all other vehicles, For Vehicles with gasoline engines, use only the unleaded gasoline please read this.
  • Page 301 Use regular unleaded gasoline with a posted octane rating of 87 or At a minimum, gasoline should If the vehicle is certified to meet higher. If the octane rating is less meet ASTM specification California Emissions Standards, it is than 87, an audible knocking noise, D 4814 in the United States or designed to operate on fuels that commonly referred to as spark...
  • Page 302 regulations. To help keep fuel recommend that you use these injectors and intake valves clean gasolines, if they comply with the and avoid problems due to dirty specifications described earlier. injectors or valves, look for gasoline However, E85 (85% ethanol) and Never use leaded gasoline or any that is advertised as TOP TIER other fuels containing more than...
  • Page 303 control system performance. The Many service stations will not have The starting characteristics of malfunction indicator lamp might an 85% ethanol fuel (E85) pump ethanol make it more difficult to start turn on. If this occurs, return to your available. The U.S. Department of below 0°C (32°F), which may lead dealer for service.
  • Page 304 E85 has less energy per liter (gallon) than gasoline, so you will If the vehicle has a diesel engine, need to refill the fuel tank more see the Duramax diesel supplement Do not leave the fuel pump often when using E85 than when for more information.
  • Page 305 To remove the fuel cap, turn it When replacing the fuel cap, turn it slowly counterclockwise. clockwise until it clicks. It will require more effort to turn the fuel cap on If a fire starts while you are the last turn as you tighten it. Make refueling, do not remove the sure the cap is fully installed.
  • Page 306 To help avoid injury to you Bring the fill nozzle in and others: contact with the inside of the Dispense fuel only into fill opening before operating Never fill a portable fuel container approved containers. the nozzle. Contact should while it is in the vehicle. Static be maintained until the filling electricity discharge from the Do not fill a container while...
  • Page 307: Towing Tips

    During the first 800 km vehicle such as a motor home, see (500 miles) that a trailer is towed, do not drive over 80 km/h (50 mph) and do not make starts at full throttle. This helps the engine and other parts of the Only use towing equipment that has vehicle wear in at the heavier been designed for the vehicle.
  • Page 308 Before starting, check all trailer hitch parts and attachments, safety chains, electrical connectors, lamps, Fully open the air outlets on tires, and mirrors. If the trailer has or under the instrument electric brakes, start the When towing a trailer, exhaust panel.
  • Page 309 transmission is not shifted down, the brakes might get hot and no longer Stay at least twice as far behind the work well. vehicle ahead as you would when Vehicles can tow in D (Drive). Shift driving the vehicle without a trailer. the transmission to a lower gear if This can help to avoid heavy the transmission shifts too often...
  • Page 310 4. Reapply the brake pedal. Then apply the parking brake and shift into P (Park). Always put the shift lever fully in 5. If the vehicle is four-wheel-drive, P (Park) with the parking brake Parking the vehicle on a hill with be sure the transfer case is in a firmly set.
  • Page 311 The vehicle needs service The driver can lose control when more often when pulling a trailer. pulling a trailer if the correct To identify the trailering capacity of equipment is not used or the the vehicle, read the information in .
  • Page 312 Trailer weight rating (TWR) is Use the following chart to determine calculated assuming the tow vehicle how much the vehicle can weigh, How heavy can a trailer safely be? has only the driver but all required based upon the vehicle model It depends on how the rig is used.
  • Page 313 1500 Series 2WD** 6.2L V8 K5L HD Cooling Pkg 3.42 4 354 kg (9,600 lbs) 6 804 kg (15,000 lbs) 1500 Series AWD** 6.2L V8 K5L HD Cooling Pkg 3.42 4 264 kg (9,400 lbs) 6 804 kg (15,000 lbs) 2500 Series 2WD Conventional Trailering 6.0L V8 Conventional Trailer 3.73...
  • Page 314 3500 Series 2WD Standard Box Single Rear Wheels 6.0L V8 Conventional Trailer 3.73 4 218 kg (9,300 lbs) 7 257 kg (16,000 lbs) 6.0L V8 Fifth-Wheel Trailer 3.73 4 218 kg (9,300 lbs) 7 257 kg (16,000 lbs) 6.0L V8 Conventional Trailer 4.10 5 897 kg (13,000 lbs) 9 299 kg (20,500 lbs)
  • Page 315 3500 Series 4WD Long Box Dual Rear Wheels 6.0L V8 Conventional Trailer 3.73 3 856 kg (8,500 lbs) 7 257 kg (16,000 lbs) 6.0L V8 Fifth-Wheel Trailer 3.73 3 856 kg (8,500 lbs) 7 257 kg (16,000 lbs) 6.0L V8 Conventional Trailer 4.10 5 897 kg (13,000 lbs) 9 299 kg (20,500 lbs)
  • Page 316 The tongue load (A) of any trailer is very important because it is also part of the vehicle weight. The Gross Vehicle Weight (GVW) includes the curb weight of the vehicle, any cargo carried in it, and the people who will be riding in the vehicle as well as trailer tongue weight.
  • Page 317 Axle Weight Rating). See Total Weight on the Vehicle's Tires later in this section for more information. 1500 Weight Carrying 272 kg (600 lbs) After loading the trailer, weigh the 1500 Weight Distributing 499 kg (1,100 lbs) trailer and then the tongue, separately, to see if the weights are 2500/3500 Weight Carrying or...
  • Page 318 Consider using sway controls with any trailer. Ask a trailering professional about sway controls or It is important that the combination refer to the trailer manufacturer's The correct hitch equipment helps of the tow vehicle and trailer does recommendations and instructions. maintain combination control.
  • Page 319 the instructions for the trailer brakes The seven-wire harness contains so they are installed, adjusted, and the following trailer circuits: Always attach chains between the maintained properly. Yellow: Left Stop/Turn Signal vehicle and the trailer. Cross the Do not tap into the vehicle's safety chains under the tongue of Dark Green: Right Stop/Turn hydraulic system.
  • Page 320 ITBC must be disconnected. Do not Tow/Haul is a feature that assists power both ITBC and aftermarket when pulling a heavy trailer or a controllers to control the trailer large or heavy load. See These wiring provisions are brakes at the same time. for more included with the vehicle as part of information.
  • Page 321 Operating the vehicle in Tow/Haul The ITBC system is integrated with when lightly loaded or with no trailer the vehicle s brake, antilock brake, at all will not cause damage. and StabiliTrak systems. In trailering However, there is no benefit to the conditions that cause the vehicle s selection of Tow/Haul when the antilock brake or StabiliTrak...
  • Page 322 If the vehicle s brake, antilock brake, The ITBC system can only be used When trailering, make sure of the or StabiliTrak systems are not with trailers with electric brakes. following: functioning properly, the ITBC The ITBC system is used only system may not be fully functional with trailers that are equipped or may not function at all.
  • Page 323 The Trailer Brake Control Panel is a Trailer Gain button will first used along with the Trailer Brake recall the current Trailer Gain Display Page on the DIC to adjust setting. After the Trailer Brake and display power output to the Display Page is displayed, each trailer brakes.
  • Page 324 To adjust the Trailer Gain, press one are active. See of the Trailer Gain adjustment The Manual Trailer Brake Apply buttons located on the Trailer Brake Lever is located on the Trailer Brake Control Panel. Press and hold a Control Panel and is used to apply The Trailer Output will gain button to cause the Trailer Gain the trailer s electric brakes...
  • Page 325 In the Trailer Output Display Use the following procedure to on the DIC, - - - - - - will correctly adjust Trailer Gain for each Trailer Gain should be set for a disappear if there is no towing condition: specific trailering condition and error present.
  • Page 326 6. Adjust the Trailer Gain to just If the disconnect occurs while below the point of trailer wheel the vehicle is stationary, this In addition to displaying TRAILER lock-up, indicated by trailer message will automatically turn GAIN and TRAILER OUTPUT wheel squeal or tire smoke when off in about 30 seconds.
  • Page 327 To determine if the electrical fault Take the vehicle to an authorized is on the vehicle side or trailer GM dealer to have the ITBC system side of the trailer wiring harness diagnosed and repaired. connection, do the following: Vehicles with StabiliTrak have a If either the CHECK TRAILER Trailer Sway Control (TSC) feature.
  • Page 328: Chassis Cab

    We are aware that some vehicle owners might consider having the pickup box removed and a commercial or recreational body installed. Owners should be aware that, as manufactured, there are differences between a chassis cab and a pickup with the box removed which could affect vehicle safety.
  • Page 451 Canada) ....13-1 Reporting Safety Defects to GMC. Normally, any concerns with Customer Satisfaction the United States the sales transaction or the Procedure (Mexico) .
  • Page 452 If after contacting a When contacting GMC, remember case will generally be heard within member of dealership management, that your concern will likely be 40 days. If you do not agree with the it appears your concern cannot be resolved at a dealer's facility.
  • Page 453 For further information concerning In the event that you do eligibility in the Canadian Motor not feel your concerns have been Vehicle Arbitration Plan (CAMVAP), addressed after following the call toll-free 1-800-207-0685, or call procedure outlined in Steps One the General Motors Customer Care and Two, General Motors of Canada Centre, 1-800-263-3777 (English), Limited wants you to be aware of its...
  • Page 454 Explain your case to your dealer Phone number However, if a customer wishes to service agent, service manager, write or e-mail GMC, the letter Model year dealer sales agent, or sales should be addressed to: manager, depending on your case.
  • Page 455 Customer assistance is available Monday through Friday, 08:00 to 1-888-751-5301 20:00 hours, and Saturdays from Please contact the local General 08:00 to 15:00 hours. Motors Business Unit. All e-mail inquiries to the Customer 800-6273 Assistance Center (CAC) should be sent to: cac.gmc@gm.com. 800-0122-6101...
  • Page 456 GMC dealer locator for service Here are a few of the valuable tools nationwide. and services you will have access to: Exclusive privileges and offers. My Showroom: Find and save Recall notices for your specific To assist customers who are deaf, information on vehicles and vehicle.
  • Page 457 For more information on the limited the New Vehicle Limited Warranty. offer, visit www.gmmobility.com or When calling Roadside Assistance, GMC and General Motors of call the GM Mobility Assistance have the following information Center at 1-800-323-9935. Canada Limited reserve the right to...
  • Page 458 Detailed GMC and General Motors of Tow to the maps of North America when Canada Limited reserve the right to nearest GMC dealer for warranty requested either with the most limit services or payment to an service, or if the vehicle was in a...
  • Page 459 Must be over 250 kilometres from where your Impound towing caused by trip was started to qualify. As a new owner, your vehicle is violation of any laws. General Motors of automatically enrolled in the Canada Limited requires Legal fines. Roadside Assistance program.
  • Page 460 Roadside Assistance is limited Transmission of urgent phone of its term, contact the GMC to moving the vehicle to the messages. Customer Assistance Center at nearest dealer. If you would like : Call for 01-800-466-0801.
  • Page 461 Once the dealer has with a carrying capacity greater GMC dealership to repair the reported that the vehicle has than 3.5 tons. vehicle the same day, requiring been repaired, Roadside...
  • Page 462 Cost of towing a trailer when phone, use the following numbers: unforeseen circumstances, such choosing a GMC dealer that is as natural phenomena of an nearest to the temporary storage extraordinary nature, facility for the disabled vehicle.
  • Page 463 Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps When the vehicle requires warranty To enhance your ownership to minimize inconvenience by service, contact your dealer and experience, we and our participating providing several transportation request an appointment.
  • Page 464 Your dealer may arrange to provide If the vehicle requires overnight you with a courtesy rental vehicle or All program options, such as shuttle warranty repairs, and public reimburse you for a rental vehicle service, may not be available at transportation is used instead of that you obtain if the vehicle is kept every dealer.
  • Page 465 Recycled original equipment parts perform properly in subsequent may also be used for repair. These collisions. Aftermarket parts are not parts are typically removed from covered by the GM New Vehicle vehicles that were total losses in Limited Warranty, and any vehicle If the vehicle is involved in a prior crashes.
  • Page 466 If the vehicle is leased, the leasing Gather the following information: company may require you to have Driver name, address, and Protect your investment in the GM insurance that ensures repairs with telephone number. vehicle with comprehensive and Genuine GM Original Equipment collision insurance coverage.
  • Page 467 If another party's insurance Each bulletin contains instructions company is paying for the repairs, to assist in the diagnosis and you are not obligated to accept a service of the vehicle. In the event that the vehicle requires repair valuation based on that damage repairs, GM recommends insurance company's collision policy that you take an active role in its...
  • Page 468 However, NHTSA cannot become involved in individual Technical Service Bulletins and problems between you, your Manuals are available for current dealer, or General Motors. and past model GM vehicles. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);...
  • Page 469 Motors of Canada Limited. (1-800-462-8782), or write: For example, the vehicle uses Call Transport Canada at GMC Customer Assistance Center computer modules to monitor and 1-800-333-0510 or write to: P.O. Box 33172 control engine and transmission...
  • Page 470 This data can help provide a better GM will not access this data or understanding of the circumstances share it with others except: with the This vehicle has an Event Data in which crashes and injuries occur. consent of the vehicle owner or, Recorder (EDR).
  • Page 471 If the vehicle is equipped with an If the vehicle has a navigation active OnStar system, that system system, use of the system may This vehicle has systems that may also record data in crash or result in the storage of destinations, operate on a radio frequency that near crash like situations.

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