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Chapter 5 Troubleshooting
The following should be checked first to troubleshoot a problem.
Is the driver software installed correctly?
Execute "pkginfo -l FJSVgid" and "pkginfo –l FJSVgidx"command to check the driver
installation status. If the driver package is not found or is not installed correctly,
install the driver packages using the driver CD-ROM or downloads from the following URL.
http://www.fujitsu.com/global/support/computing/server/unix/driver/
INSTALLATION GUIDE
Refer to
Does the system recognize the GigabitEthernet interface properly?
Execute "prtconf -pv | grep FJSV" command to check whether the system is recognizing the
interface properly. If "FJSV,pgsb" (PW008GE4/PW0G8GE1), "FJSV,pgtb" (PW008GE5/PW0G8GE2),
"FJSV,p4ta"
"FJSV,e2sa" (SE0X7GD2X), "FJSV,e2ta" (SE0X7GD1X), or "FJSV,e4ta" (SE0X7GQ1X) is not
found, OBP (Open Boot PROM) on the system is not recognizing the GigabitEthernet interface
properly. Check whether the interface is properly installed on the system.
Are the LEDs on the GigabitEthernet card working properly?
Check the following items if the LEDs indicate the link status is abnormal. See also
"Appendix B On-Board Diagnostics" for detailed information.
Optical fiber cable
Adapter installation state
Adapter hardware
Cable connection to the GigabitEthernet
interface and the switch
Power status of the GigabitEthernet switch
Connection port of the switch
Switch configuration
fjgi.conf file
Driver package installation status
for details.
(PW008QG1),
"FJSV,pwga"(PRIMEPOWER250/450
Check Item
secondary
Recommended Action
Replace the optical fiber cable.
Install the GigabitEthernet card to the PCI
slot of the system properly.
Replace the GigabitEthernet card.
Connect the cable to the devices firmly.
Check the power of the switch.
Change the connection port of the switch.
Check the switch configuration.
Check the fjgi.conf file or change the file
to default.
Re-install the driver package from the driver
CD-ROM or the FUJITSU download web site.
LAN
port),
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