Dell Inspiron 13z Manual page 119

Queue
Selector USA Support Queue
Number
1 Consumer
2 Dell on Call
3 XPS
4 Relationship
5 Enterprise
6 Relationship GTS
7 Dell Business Support
8 Platinum Support
5. In the DellConnect Terms and Conditions page, click I Agree.
NOTE: The Terms and Conditions information sets expectations
of what will occur during a DellConnect session. Ask questions to
your agent if you need clarity.
6. This page is where you enter the code provided by support agent.
7. Enter the code provided by the Dell representative in the field provided
and click Go.
8. Download and install the DellConnect applet to run the screen sharing
application.
9. After installing the applet, DellConnect checks for user permissions or
firewall settings and so on.
10. If DellConnect detects any proxy or firewall settings, you may be
prompted to enter your windows user name and password.
NOTE: You can end the session by closing the chat window or by
clicking File and Exit.
DellConnect

119