Epson WorkForce WF-3530 Manual

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WF-3520/WF-3530 User's Guide

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Summary of Contents for Epson WorkForce WF-3530

  • Page 1 WF-3520/WF-3530 User's Guide...
  • Page 3: Table Of Contents

    Changing the Sleep Timer Setting - Mac OS X................23 Selecting Other Eco Settings From the Touch Panel..............24 Epson Connect Solutions for Smartphones, Tablets, and More ............25 Using Epson Email Print ....................... 25 Using the Epson iPrint Mobile App ....................25 Using Epson Remote Print ......................
  • Page 4 Paper Loading Capacity ........................48 Available Epson Papers ........................49 Borderless Paper Type Compatibility ....................51 Paper or Media Type Settings ......................52 Placing Originals on the Product ......................53 Placing Originals on the Scanner Glass ..................... 53 Placing Originals in the Automatic Document Feeder ................ 54 Copying ..............................
  • Page 5 Starting a Scan Using the Product Control Panel ................98 Scan to Memory Card Options ....................100 Changing Default Scan Button Settings .................. 101 Starting a Scan Using the Epson Scan Icon ................101 Starting a Scan from a Scanning Program................... 104 Selecting Epson Scan Settings ......................106 Scan Modes..........................
  • Page 6 Scanning in Professional Mode ....................121 Available Document Source Settings - Professional Mode ............. 124 Available Image Types - Professional Mode ................124 Selecting a Scan Area - Professional Mode ................125 Available Image Adjustments - Professional Mode ..............128 Selecting a Scan Size - Professional Mode................
  • Page 7 Fax Report Options......................... 166 Restore Default Settings Options.................... 167 Setting Up Fax Features Using the Fax Utility - Windows............167 Setting Up Fax Features Using the Fax Utility - Mac OS X ............169 Setting Up Speed Dial and Group Dial Lists ..................170 Setting Up Speed/Group Dial Lists Using the Product Control Panel ..........
  • Page 8 Checking Cartridge and Maintenance Box Status With Windows..........225 Checking Cartridge and Maintenance Box Status With Mac OS X ..........228 Purchase Epson Ink Cartridges and Maintenance Box ..............229 Ink Cartridge and Maintenance Box Part Numbers..............229 Removing and Installing Ink Cartridges.................... 230...
  • Page 9 Printing With Black Ink and Expended Color Cartridges..............234 Printing With Expended Color Cartridges - Windows..............234 Printing With Expended Color Cartridges - Mac OS X ..............235 Conserving Low Black Ink with Windows ..................236 Replacing the Maintenance Box....................... 237 Adjusting Print Quality..........................
  • Page 10 Cannot Scan Over a Network ...................... 268 Printing a Network Status Sheet ....................268 Solving Copying Problems ....................... 269 Product Makes Noise, But Nothing Copies.................. 269 Product Makes Noise When It Sits for a While................270 Solving Paper Problems........................270 Paper Feeding Problems......................
  • Page 11 Scanning Software Does Not Operate Correctly ................. 295 Cannot Start Epson Scan ......................295 Solving Scanned Image Quality Problems ..................296 Image Consists of a Few Dots Only..................... 297 Line of Dots Appears in All Scanned Images................297 Straight Lines in an Image Appear Crooked ................297 Image is Distorted or Blurry ......................
  • Page 12 FCC Compliance Statement......................318 Software Notice..........................320 Trademarks ............................323 Copyright Notice..........................323 libTIFF Software Acknowledgment....................324 A Note Concerning Responsible Use of Copyrighted Materials........... 324 Default Delay Times for Power Management for Epson Products ..........325 Copyright Attribution ........................325...
  • Page 13: Wf-3520/Wf-3530 User's Guide

    WF-3520/WF-3530 User's Guide Welcome to the WF-3520/WF-3530 User's Guide.
  • Page 14: Product Basics

    Setting Up the Control Panel Product Parts Locations Scanning, Printing, Copying, and Faxing from the Touch Panel Using Eco Mode Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Setting Up the Control Panel See these sections to set up the control panel for use.
  • Page 15: Changing Lcd Screen Language

    The WiFi light home button Redial/Pause button Contacts button The LCD screen back button The arrow buttons and the OK button The – and + buttons The numeric keypad B&W button Color button Stop/Reset button Parent topic: Setting Up the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen.
  • Page 16: Product Parts Locations

    3. Press the down arrow button, select Printer Setup, and then press OK. 4. Press the down arrow button, select Sound, and then press OK. 5. Select Button Press and then press OK. 6. Select the Off setting and then press OK. 7.
  • Page 17 ADF cover Automatic Document Feeder (ADF) Edge guide ADF input tray ADF output tray Paper cassette 1 Paper cassette 2 (WF-3530 only) Document cover Scanner glass Control panel Memory card slot Memory card light...
  • Page 18: Product Parts - Paper Path

    USB Type A port for external devices Parent topic: Product Parts Locations Product Parts - Paper Path Edge guides Rear paper feed slot Output tray Output tray extension Paper stopper Edge guides Paper cassette Parent topic: Product Parts Locations...
  • Page 19: Product Parts - Inside

    Product Parts - Inside Scanner unit Cartridge cover Cartridge holder Print head (do not remove) Parent topic: Product Parts Locations...
  • Page 20: Product Parts - Back

    Product Parts - Back Maintenance box Duplexer (rear cover) AC inlet LINE port EXT port LAN port USB port Parent topic: Product Parts Locations Scanning, Printing, Copying, and Faxing from the Touch Panel You can scan, print, copy, and fax right from your product's touch panel. •...
  • Page 21: Using Eco Mode

    • You can insert the memory card from your digital camera, connect the camera directly to your product, or insert a thumb drive containing photos. Use the touch panel to select the photos you want, then print them in a variety of layouts. •...
  • Page 22: Changing The Sleep Timer Setting - Windows

    4. Select the time period you want. 5. Press the home button to exit. Parent topic: Using Eco Mode Changing the Sleep Timer Setting - Windows You can use the printer software to change the time period before the printer enters sleep mode. 1.
  • Page 23: Changing The Sleep Timer Setting - Mac Os X

    4. Select the time period you want as the Sleep Timer setting and click Send. 5. Click OK to close the open program windows. Parent topic: Using Eco Mode Changing the Sleep Timer Setting - Mac OS X You can use the printer software to change the time period before the printer enters sleep mode. 1.
  • Page 24: Selecting Other Eco Settings From The Touch Panel

    3. Select the time period you want as the Sleep Timer setting. 4. Click Apply. 5. When you see the confirmation message, click Yes, then close the Printer Settings window. Parent topic: Using Eco Mode Selecting Other Eco Settings From the Touch Panel You can use the product's touch panel to select 2-sided copying, or see a reminder that the Preview feature will save paper and ink.
  • Page 25: Epson Connect Solutions For Smartphones, Tablets, And More

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo and send an email to your product.
  • Page 26: Using Epson Remote Print

    Remote Print and how to download the software. 2. Download and install the Remote Print software. 3. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
  • Page 27: Using Airprint

    You can also print from Chromebooks and the Google Chrome browser without drivers or cables. If you are setting up your product for the first time, set up your Epson product for wireless printing as described on the Start Here sheet.
  • Page 28 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with internet access. Visit Epson Support for more information on using Google Cloud Print, or the...
  • Page 29: Selecting Wireless Network Settings From The Control Panel

    Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software from the product CD. The installer program guides you through network setup. 1.
  • Page 30 5. Enter your wireless password (or network name and then password). • Press the arrow buttons to highlight a character or a function button displayed on the keypad. Then press the OK button to select it. • To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or Symbol and press the OK button.
  • Page 31: Loading Paper

    Loading Paper for Photos in the Cassette Loading Envelopes in the Cassette Loading Paper and Envelopes in the Rear Feed Slot Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes.
  • Page 32 2. Pull out the paper cassette. 3. Slide the edge guides outward. Note: If you are using legal-size paper or larger, squeeze the tab and extend the paper cassette.
  • Page 33 4. Slide the edge guide to your paper size.
  • Page 34 5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guides.
  • Page 35 7. Gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. Extend the output tray and open the paper stopper.
  • Page 36: Loading Paper For Photos In The Cassette

    Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. •...
  • Page 37 2. Pull out the paper cassette. 3. Slide the edge guides outward.
  • Page 38 4. Slide the edge guide to your paper size. 5. Load photo paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
  • Page 39 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guides. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette.
  • Page 40: Loading Envelopes In The Cassette

    Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing.
  • Page 41 1. Close the paper stopper and output tray, if necessary. 2. Pull out the paper cassette.
  • Page 42 3. Slide the edge guides outward. 4. Load envelopes printable side down and flap edge right as shown.
  • Page 43 5. Slide the edge guides against the envelopes, but not too tightly. Note: Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette. Caution: To prevent paper feeding problems, make sure you do not load too many envelopes in the cassette.
  • Page 44 6. Gently insert the paper cassette. Note: The envelopes may slide forward slightly as you insert the cassette. This is normal. 7. Extend the output tray and open the paper stopper.
  • Page 45: Loading Paper And Envelopes In The Rear Feed Slot

    Always follow these paper loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. •...
  • Page 46 Note: If you are using legal-size or longer paper, do not open the paper stopper. 2. Open the rear paper feed slot and push it back. 3. Hold one sheet of paper with the printable side faceup and slide the edge guides against the paper, but not too tightly.
  • Page 47 4. Insert the paper or envelope into the slot until the printer feeds it automatically. Always follow these paper loading guidelines: • Load only one sheet or one envelope at a time. • Load paper short edge first, no matter which way your document faces. •...
  • Page 48: Paper Loading Capacity

    Plain paper , Legal (8.5 × 14 inches [216 × 357 mm]) 30 sheets 30 sheets 1 sheet 1 sheet Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets User-defined size Epson Bright White Paper 200 sheets 200 sheets...
  • Page 49: Available Epson Papers

    10 envelopes — Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
  • Page 50 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
  • Page 51: Borderless Paper Type Compatibility

    Paper Type Size Part number Sheet count Epson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches S041106 Sheets [210 × 297 mm]) Epson Iron-on Cool Peel Transfer Letter (8.5 × 11 inches S041153 paper [216 × 279 mm]) Parent topic:...
  • Page 52: Paper Or Media Type Settings

    Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Ultra Premium Presentation Paper Matte Envelopes Envelope Parent topic: Loading Paper...
  • Page 53: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 54: Placing Originals In The Automatic Document Feeder

    Related topics Copying Faxing Scanning Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them. Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.
  • Page 55 3. Insert the originals into the ADF faceup and top-edge first. 4. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown:...
  • Page 56 Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Related topics Copying Faxing Scanning...
  • Page 57: Copying

    Copying Options Copying Documents You can copy documents onto plain paper or Epson special papers. 1. Place your original document on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper you want to print on.
  • Page 58: Copying And Restoring Photos

    Note: To cancel printing, press Stop/Reset. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Paper Size Settings - Copying Paper Type Settings - Copying Copying Options Related topics Loading Paper Placing Originals on the Product Copying and Restoring Photos...
  • Page 59 1. Load photo paper in the product. 2. Press the home button, if necessary. 3. Press the left or right arrow buttons, select More Functions, then press the OK button. 4. Select Copy/Restore Photos and press the OK button. You see this screen: 5.
  • Page 60: Copying Id Cards

    Color button. Note: To cancel printing, press Stop/Reset. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Paper Size Settings - Copying Paper Type Settings - Copying Copying Options Related topics Loading Paper Placing Originals on the Product Copying ID Cards You can copy both sides of an ID card on one sheet of paper.
  • Page 61 10. Follow the instructions on the screen to turn the card over, then press one of the buttons. Note: To cancel printing, press Stop/Reset. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Paper Size Settings - Copying Paper Type Settings - Copying Copying Options Related topics Loading Paper...
  • Page 62: Paper Type Settings - Copying

    Epson Premium Presentation Paper Matte Matte Epson Premium Presentation Paper Matte Double-sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Epson Premium Photo Paper Glossy Prem. Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Glossy...
  • Page 63: Copying Options

    • Legal (8.5 × 14 inches [216 × 357 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) Parent topic: Copying Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Copying option Available settings Description...
  • Page 64 Copying option Available settings Description Paper Type Plain Paper Adjusts printer settings for the selected paper type Matte Prem. Glossy Ultra Glossy Glossy Paper Source Cassette 1 Copies onto paper loaded in Cassette 1 (upper cassette) Cassette 2 Copies onto paper loaded in Cassette 2 (lower cassette) Cassette 1>Cassette Automatically switches the paper source when...
  • Page 65 Parent topic: Copying...
  • Page 66: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 67 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5.
  • Page 68 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 7.
  • Page 69: Paper Source Options - Windows

    Related references Paper or Media Type Settings Borderless Paper Type Compatibility Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. WF-3520 Cassette Selects the paper in the cassette as the paper source.
  • Page 70: Multi-Page Printing Options - Windows

    More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
  • Page 71 4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button. You see this window:...
  • Page 72: Double-Sided Printing Options - Windows

    7. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 8. If necessary, select the Adjustments options you want to use. 9. Click OK to return to the Main tab. 10.
  • Page 73: Print Density Adjustments - Windows

    Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing.
  • Page 74: Custom Color Correction Options - Windows

    1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
  • Page 75 Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
  • Page 76: Image Options And Additional Settings - Windows

    Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Image Options Edge Smoothing Smooths jagged edges in low-resolution images such as screen captures or images from the Web.
  • Page 77: Selecting A Printing Preset - Windows

    You can select to print the following information, which comes from the Windows Control Panel on your computer: • User Name • Computer Name • Date • Date/Time Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
  • Page 78 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5.
  • Page 79: Printing Your Document Or Photo - Windows

    Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2.
  • Page 80: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 81: Changing Automatic Update Options

    You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 82: Printing With Mac Os X

    3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
  • Page 83: Selecting Basic Print Settings - Mac Os X

    Selecting Basic Print Settings - Mac OS X Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 84 Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 85 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 9. Select the Paper Source you wish to print from.
  • Page 86: Paper Source Options - Mac Os X

    10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want to use. 12.
  • Page 87: Print Quality Options - Mac Os X

    Print Quality Options - Mac OS X You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Fast Economy For the fastest printing with draft quality.
  • Page 88: Selecting Page Setup Settings - Mac Os X

    Selecting Page Setup Settings - Mac OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 89: Selecting Double-Sided Printing Settings - Mac Os X

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...
  • Page 90 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of Mac OS X you are using. 1.
  • Page 91: Double-Sided Printing Options And Adjustments - Mac Os X

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
  • Page 92: Managing Color - Mac Os X

    Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
  • Page 93: Color Matching And Color Options - Mac Os X

    Color Matching and Color Options - Mac OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
  • Page 94: Selecting Printing Preferences - Mac Os X

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
  • Page 95: Printing Preferences - Mac Os X

    4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac OS X Parent topic: Printing with Mac OS X Printing Preferences - Mac OS X You can select from these settings on the Driver tab. Note: Automatic Cassette Switching is available only if your product has two cassettes.
  • Page 96: Printing Your Document Or Photo - Mac Os X

    High Speed Printing Speeds up printing, but may reduce print quality. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software when ink is low.
  • Page 97: Cancelling Printing Using A Product Button

    2. Select the following options as necessary: • To cancel printing, click the print job and click Delete icon or button to cancel your print job. • To pause a print job, click the print job and click Hold. To resume a print job, click the print job marked "Hold"...
  • Page 98: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 99 • Scan to Memory Card saves your scan file on a memory card and lets you select the file format, quality, and other settings. • Scan to Cloud sends your scanned files to a destination that you have registered with Epson Connect.
  • Page 100: Scan To Memory Card Options

    6. Press one of the buttons to start scanning. Scan to Memory Card Options Changing Default Scan Button Settings Parent topic: Starting a Scan Scan to Memory Card Options Select the Scan to Memory Card options you want to use. Scan to Memory Card Available options Description...
  • Page 101: Changing Default Scan Button Settings

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows: Double-click the EPSON Scan icon on your computer desktop.
  • Page 102 • Mac OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.
  • Page 103 Parent topic: Starting a Scan Related topics Selecting Epson Scan Settings...
  • Page 104: Starting A Scan From A Scanning Program

    Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
  • Page 105 Note: Epson Scan may start in a mode other than Home Mode when you first access it. Parent topic: Starting a Scan...
  • Page 106: Selecting Epson Scan Settings

    You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Related tasks Selecting the Scan Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window:...
  • Page 107: Scanning In Office Mode

    Selecting Epson Scan Settings Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 108 2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF-Double-sided. Note: If you are using the ADF, remove any documents from the scanner glass.
  • Page 109: Available Document Source Settings - Office Mode

    11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 110: Selecting A Scan Area - Office Mode

    ADF - Double-sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for double-sided scanning. Document Table Selects the scanner glass as the location where the originals are placed on your product for scanning. Parent topic: Scanning in Office Mode Selecting a Scan Area - Office Mode...
  • Page 111 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
  • Page 112: Available Image Adjustments - Office Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.
  • Page 113: Scanning In Home Mode

    Scanning in Office Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 114 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
  • Page 115: Selecting A Scan Area - Home Mode

    11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 116 You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just be sure to click inside the scan area before selecting the settings. 1. Do one of the following to select your scan area in the Preview image: •...
  • Page 117 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
  • Page 118: Available Image Adjustments - Home Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.
  • Page 119: Selecting A Scan Size - Home Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 120 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it.
  • Page 121: Scanning In Professional Mode

    Scanning in Home Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 123 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 124: Available Document Source Settings - Professional Mode

    Scan Resolution Guidelines Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Document Table Selects the scanner glass as the location where the originals are placed on your product for scanning.
  • Page 125: Selecting A Scan Area - Professional Mode

    Selecting a Scan Area - Professional Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 126 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
  • Page 127 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
  • Page 128: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 129 Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.
  • Page 130: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 131 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it.
  • Page 132 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image.
  • Page 133: Image Preview Guidelines

    • You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting (Home and Professional modes only), you do not need to increase the Resolution setting.
  • Page 134: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the...
  • Page 135: Available Scanned File Types And Optional Settings

    7. Click OK. Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan.
  • Page 136: Scanning With Mac Os X 10.6/10.7/10.8 Using Image Capture

    PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen). TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software.
  • Page 137 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
  • Page 138: Available Scan Settings - Mac Os X Image Capture

    Parent topic: Scanning Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning. 2. Start Epson Scan.
  • Page 139 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan. You see the File Save Settings window. 7. Select PDF as the Type setting. 8.
  • Page 140 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the document, if desired.
  • Page 141: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 142: Convert Scanned Documents To Editable Text (Ocr)

    Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.
  • Page 143 3. Select the language used in the document you are going to scan as the Document Language setting. 4. Click either the Scan to Other Formats icon or the icon that corresponds with the program you want to scan to. 5.
  • Page 144: Scanning Using Ocr - Mac Os X

    Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.
  • Page 145 Epson Scan starts in the last scan mode you used. 6. Select your scan settings and click Scan. Your document is scanned and you see the Epson Scan window while your document is converted to editable text. 7. Click Close to close the Epson Scan window and Preview window, if necessary.
  • Page 146 You see the Save Converted File As window: 8. Click the Save button. The file is saved and then opened in an application associated with the file type you selected, if available on your system. Parent topic: Convert Scanned Documents to Editable Text (OCR) Related topics Placing Originals on the Product...
  • Page 147: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 148 1. Connect the phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 149 Telephone wall jack DSL filter DSL modem ISDN connection (one phone number)
  • Page 150 ISDN wall jack Terminal adapter or ISDN router ISDN connection (two phone numbers)
  • Page 151 ISDN wall jack Terminal adapter or ISDN router...
  • Page 152 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
  • Page 153: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
  • Page 154: Setting Up Fax Features Using The Product Control Panel

    Setting Up Fax Features Using the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - Mac OS X Parent topic: Faxing Setting Up Fax Features Using the Product Control Panel See these sections to set up fax features using the product control panel. Selecting Your Country or Region Selecting the Date and Time Entering Fax Header Information...
  • Page 155: Selecting The Date And Time

    You see this screen: 4. Select Country/Region, then OK. 5. Select your country or region, then press OK. You see a confirmation screen. 6. If the setting is correct, select Yes, and then press OK. (If not, select No and retry.) Note: Changing the country or region will restore the fax settings to the default settings.
  • Page 156 4. Select Date/Time, then press OK. You see this screen: 5. Select the date format you want to use, then press OK. 6. Use the number buttons on the control panel to enter the current date, then press OK. 7. Select the time format you want to use, then press OK. 8.
  • Page 157: Entering Fax Header Information

    10. Select the setting that applies to your area, then press OK: • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) • Winter: it is fall or winter or your region does not use Daylight Saving Time (DST) After making a selection, you return to the Printer Setup screen.
  • Page 158: Entering Numbers And Characters For Faxing

    You see this screen: 7. Use the keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. 8. Select Done, then press OK to return to the Header menu. 9.
  • Page 159: Selecting Fax Send And Receive Settings

    • Press the arrow buttons to highlight a character or a function button displayed on the keypad, then press OK to select it. • To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or Symbol and press OK. Then highlight an option and press OK. •...
  • Page 160: Selecting Fax Communication Settings

    4. Select Send Settings or Receive Settings, then press OK. 5. Change any of the available settings. 6. Press the home button to exit. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Send Options Fax Receive Options Selecting Fax Communication Settings You can customize how your product sends and receives faxes over your phone line.
  • Page 161: Printing Fax Reports

    3. Select Communication, then press OK. 4. Change any of the available settings. 5. Press the home button to exit. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Communications Options Printing Fax Reports You can run a variety of reports on your fax transmissions and print your speed and group dial lists. Note: You can also select to print a report automatically after a fax is sent by selecting Setup, then selecting Fax Settings >...
  • Page 162 3. Press the left or right arrow button to select Fax, then press OK. 4. Press the down arrow. 5. Press the arrow buttons to select Fax Report, then press OK. You see this screen: 6. Select one of the available reports, then press OK. 7.
  • Page 163: Restoring Default Fax Settings

    Related references Fax Report Options Restoring Default Fax Settings You can restore your fax settings to their default options, if necessary. 1. Press the home button, if necessary. 2. Press the left or right arrow button to select Setup, then press OK. 3.
  • Page 164: Fax Receive Options

    Setting Options Description Resolution Standard Provides good scan resolution and print quality for most faxes. Fine Provides best scan resolution and print quality for faxes of small print and line art. Photo Provides best scan resolution and print quality for faxed photos.
  • Page 165: Fax Communications Options

    Setting Options Description Paper Source Cassette 1 Prints faxes on paper loaded in Cassette 1 (upper cassette) Cassette 2(WF- Prints faxes on paper loaded in Cassette 2 (lower 3530 only) cassette) Cassette Automatically switches the paper source when 1>Cassette 2(WF- Cassette 1 is empty (plain paper only) 3530 only) Paper Size...
  • Page 166: Fax Report Options

    Setting Options Description Fax Speed Fast(33,600bps) Transmits faxes at 33.6 Kbps Medium(14,400bps) Transmits faxes at 14.4 Kbps (default setting) Slow(9,600bps) Transmits faxes at 9.6 Kbps Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax. The default setting is 4. If Auto Answer is turned on and an answering machine is connected to the product, make sure this setting is set higher than the number of rings your answering...
  • Page 167: Restore Default Settings Options

    You can set up your fax header and select your fax settings using the FAX Utility for Windows. 1. Do one of the following: • Windows 8: Navigate to the Start screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window:...
  • Page 168 3. Select Fax Settings for Printer. (Select your product, if prompted.) You see this window:...
  • Page 169: Setting Up Fax Features Using The Fax Utility - Mac Os X

    4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility - Mac OS X...
  • Page 170: Setting Up Speed Dial And Group Dial Lists

    • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select the FAX option for your product, and select Open Print Queue. Select Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3.
  • Page 171: Setting Up Speed/Group Dial Lists Using The Product Control Panel

    Setting Up Speed/Group Dial Lists Using the Product Control Panel Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS X Parent topic: Faxing Setting Up Speed/Group Dial Lists Using the Product Control Panel You can set up your speed dial and group dial lists using the control panel on your product.
  • Page 172 2. Press the left or right arrow button to select Fax, then press OK. 3. Press the Contacts button. 4. Select Edit Contacts, then press OK. You see this screen: 5. Select Speed Dial Setup, then press OK. You see this screen:...
  • Page 173 6. Select the number you want to use for the fax number you are adding, then press OK. 7. Use the numeric buttons on the control panel to enter the fax number. You can enter up to 64 characters. 8. Press the OK button. You see this screen: 9.
  • Page 174: Printing Your Speed Dial List

    11. Do the following as necessary: • To create additional entries, select Speed Dial Setup and repeat the steps above. • To edit an existing entry, select Edit, select the entry, and change the information. • To delete an entry, select Delete, select the entry, press OK, and confirm the deletion. Parent topic: Setting Up Speed/Group Dial Lists Using the Product Control Panel Printing Your Speed Dial List...
  • Page 175: Creating Group Dial List Entries

    5. Press the arrow buttons to select Fax Report, then press OK. You see this screen: 6. Select Speed Dial List, then press OK. 7. Press either of the buttons to print the report. Parent topic: Setting Up Speed/Group Dial Lists Using the Product Control Panel Creating Group Dial List Entries You can create a group dial list after creating a speed dial list.
  • Page 176 Note: You can create up to 100 speed dial and group dial entries combined. 1. Press the home button, if necessary. 2. Press the left or right arrow button to select Fax, then press OK. 3. Press the Contacts button. 4.
  • Page 177: Printing Your Group Dial List

    8. Use the keypad to enter a name for the group dial entry. You can enter up to 30 characters. 9. Select Done, then press OK. 10. Highlight the speed dial entry you want to add to the group and press the right arrow to select it. 11.
  • Page 178 3. Press the left or right arrow button to select Fax, then press OK. 4. Press the down arrow. 5. Press the arrow buttons to select Fax Report, then press OK. You see this screen: 6. Select Group Dial List, then press OK. 7.
  • Page 179: Setting Up Speed/Group Dial Lists Using The Fax Utility - Windows

    1. Do one of the following: • Windows 8: Navigate to the Start screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
  • Page 180 4. Select Speed Dial/Group Dial List. You see this window:...
  • Page 181: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac Os X

    5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. •...
  • Page 182 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window:...
  • Page 183: Sending Faxes

    5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
  • Page 184: Manually Dialing Or Redialing Fax Numbers

    Manually Dialing or Redialing Fax Numbers You can send a fax from your product control panel by manually dialing the fax number or redialing the last dialed fax number. 1. Place your original on the product for faxing. 2. Press the home button, if necessary.
  • Page 185: Selecting Fax Numbers From Speed Or Group Dial Lists

    Note: If the number is busy or there is a communication problem, your product displays a redialing message and will redial the number in a few minutes. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Selecting Fax Numbers From Speed or Group Dial Lists...
  • Page 186: Dialing Fax Numbers From A Connected Telephone

    7. Press either of the buttons. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white. To cancel faxing, press the Stop/Reset button. Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials the number and sends the fax.
  • Page 187: Broadcasting A Fax

    3. Press the left or right button to select Fax, then press OK. 4. Dial the fax number from the connected telephone. 5. If you need to change any fax settings, press the down arrow, select Send Settings, press OK, and select your settings.
  • Page 188 Note: You can only send faxes in black-and-white when you use this option. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax, then press OK. 4. Press the down arrow. 5.
  • Page 189: Fax Sending Options

    Note: If the number is busy or there is a communication problem, your product displays a redialing message and will redial the number in a few minutes. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Fax Sending Options...
  • Page 190 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 191: Sending Faxes Using The Fax Utility - Mac Os X

    7. Add a cover sheet, input a fax number, or set up a phone book of numbers for future use, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. If you added a cover sheet to your fax, select a cover sheet style, enter your subject and comment information, then click Next.
  • Page 192 1. Open the file you want to fax. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
  • Page 193 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8.
  • Page 194: Receiving Faxes

    9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically (Auto Answer) Receiving Faxes Manually Parent topic: Faxing...
  • Page 195: Receiving Faxes Automatically (Auto Answer)

    Receiving Faxes Automatically (Auto Answer) To receive and print faxes automatically, you can turn on Auto Answer mode. Check the auto answer icon on your product's Home screen to see if Auto Answer mode is turned on or not. To turn Auto Answer mode on or off, select Setup > Fax Settings > Receive Settings > Auto Answer. If an answering machine is connected, make sure the product's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.
  • Page 196 2. If you hear a fax tone, select the Receive option, then press OK. Note: Leave the answered call active as you receive the fax transmission. 3. Follow the instructions on the screen to receive the fax. When fax transmission is finished, you see the previous LCD screen. 4.
  • Page 197: Using Memory Cards With Your Product

    Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product. 1.
  • Page 198: Memory Card Types

    Parent topic: Using Memory Cards With Your Product Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. •...
  • Page 199: Removing A Memory Card

    Removing a Memory Card After you finish working with a memory card, you can check to make sure it is safe to remove it from your product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
  • Page 200: Viewing And Printing Photos

    Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Individual Photos Printing All Photos Printing Photos by Date Cropping Photos Displayed on the LCD Screen Modifying Photos Displayed on the LCD Screen Photo Adjustment Options Selecting Print Settings for Photos Displayed on the LCD Screen Print Setting Options - Photo Mode...
  • Page 201: Printing All Photos

    5. Press + to select the photo for printing. 6. To adjust your image and print settings, do the following as necessary: • To print more than one copy of the photo, press + or – to set the number (up to 99). •...
  • Page 202: Printing Photos By Date

    6. Select + or – to set the number of copies you want of each photo, then press OK. 7. Press the down arrow and choose the print settings for all of your photos. 8. When you are ready to print, press the Color button.
  • Page 203 4. Press the down arrow, choose Select Photos, and then press OK. 5. Select Select by Date, then press OK. You see a screen like this: 6. Press the right arrow to select any date shown, then press OK. 7. Select + or – to set the number of copies you want of each photo, then press OK. 8.
  • Page 204: Cropping Photos Displayed On The Lcd Screen

    9. When you are ready to print, press the Color button. Note: To cancel printing, select Stop/Reset. Parent topic: Viewing and Printing Photos Related references Photo Adjustment Options Print Setting Options - Photo Mode Cropping Photos Displayed on the LCD Screen If you want to crop a photo displayed on the LCD screen, press the down arrow, select Crop/Zoom, and select the necessary options.
  • Page 205: Photo Adjustment Options

    2. Select a photo adjustment setting. 3. Select an option for the setting. Note: To clear any previously used settings, press the Stop/Reset button. 4. When you finish selecting settings, press the back button. Parent topic: Viewing and Printing Photos Related references Photo Adjustment Options Photo Adjustment Options...
  • Page 206 Photo Available options Description adjustment settings Fix Photo Fix Photo On Automatically adjusts the brightness, contrast, and saturation of the photo based on the Scene Detection setting that is selected Fix Photo Off Turns off automatic adjustments; see Note below P.I.M.
  • Page 207: Selecting Print Settings For Photos Displayed On The Lcd Screen

    Selecting Print Settings for Photos Displayed on the LCD Screen You can change the settings used for printing photos displayed on the LCD screen. 1. Press the down arrow. 2. Select Print Settings, press OK. You see this screen: 3. Select a print setting. 4.
  • Page 208: Printing Photo Layouts

    Print settings Available options Description Paper Type Various paper types Indicates the type of paper you have loaded; see the list of paper types for copying (available options depend on the selected Paper Size setting) Borderless Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image...
  • Page 209 4. Press the left or right arrow button, then select the layout you want. 5. Select the size that matches the paper you loaded, then press OK. 6. Select the type that matches the paper you loaded, then press OK. 7.
  • Page 210: Photo Layout Options

    8. Select the photos you want to print. 9. Press + or – to select one or more copies of each photo (up to 99). 10. To select other photos for printing, scroll through your photos and repeat the selections above. Then press OK.
  • Page 211: Setting Up File Sharing For Photo Transfers From Your Computer

    Parent topic: Using Memory Cards With Your Product Setting Up File Sharing for Photo Transfers From Your Computer Before you transfer photos from a computer to a memory card inserted into your product's memory card slot, you may need to set up your product's file sharing settings. Caution: Remove the memory card before you change this setting or you may lose data from the memory card.
  • Page 212 1. Make sure your product is connected to a computer. 2. Insert a memory card into a memory card slot on your product. 3. Do one of the following to access your memory card files from your computer: • Windows: Select the Computer or My Computer utility, then select the removable disk icon. •...
  • Page 213: Using An External Device With Your Product

    Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 9200 × 9200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
  • Page 214: Print Settings - Camera

    4. Select Print Settings, then press OK. 5. Select the print settings you want to use, then press the back button. 6. Select Photo Adjustments, then press OK. 7. Select the photo adjustments you want to use, then press the home button to exit.
  • Page 215: Photo Adjustments - Camera

    Print settings Available options Description Layout Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image 2-up, 4-up, 8-up, 20- Print 2, 4, 8, 20, or 80 photos on one sheet up, or 80 up Upper ½...
  • Page 216: Connecting And Printing From A Camera

    Photo Available options Description adjustment settings Fix Photo Fix Photo On Automatically adjusts the brightness, contrast, and saturation of the photo based on the Scene Detection setting that is selected Fix Photo Off Turns off automatic adjustments; see Note below P.I.M Uses your camera's PRINT Image Matching or Exif Print adjustments...
  • Page 217 1. Remove any memory cards from the product. 2. Load the paper you want to use for printing. 3. Connect the USB cable that came with your camera to the USB port on the front of your product. Note: You cannot use the USB port to transfer images from your camera to your computer. 4.
  • Page 218: Viewing Or Printing From A Usb Flash Drive Or External Device

    Connecting and Using a USB Flash Drive or External Device Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your drive. 1. Remove any memory cards from the product.
  • Page 219: Charging A Usb Device Using Your Product

    All you need is a user-supplied USB cable that is designed to work with your device. Caution: Make sure your portable device complies with USB 2.0 standards. Devices that draw more than 500 mA may damage your Epson product. Epson cannot guarantee the compatibility of your device. Contact the device manufacturer for more information.
  • Page 220 3. Leave your product on while charging (it will continue to charge even after going into sleep mode). Note: You cannot use the USB port to transfer images from your device to your computer. If you want to transfer images, use the memory card slots instead. Disconnect your portable device before inserting a memory card.
  • Page 221: Printing Personalized Projects

    Printing Personalized Projects You can print lined paper, graph paper, or stationery with a photo background. Printing Personalized Note Paper Printing Lined Paper and Graph Paper Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background. 1.
  • Page 222: Printing Lined Paper And Graph Paper

    8. Select the photo you want to use as the background image. You see a preview of your note paper with the photo in the background. 9. Do one of the following as necessary: • To select a different photo, press the arrow buttons to scroll through your photos and select the one you want to use.
  • Page 223 1. Load plain paper in one of these sizes: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Press the home button, if necessary. 3. Select More Functions, then press OK. 4.
  • Page 224: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to www.epson.com/recycle...
  • Page 225: Checking Cartridge And Maintenance Box Status With Windows

    Note: Displayed ink levels are approximate. 4. Do one of the following: • To exit, select OK. • If you need to replace an ink cartridge, select Cartridge Replacement and follow the instructions on the screen Parent topic: Check Cartridge and Maintenance Box Status Checking Cartridge and Maintenance Box Status With Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer.
  • Page 226 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
  • Page 227 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge and Maintenance Box Status...
  • Page 228: Checking Cartridge And Maintenance Box Status With Mac Os X

    Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window:...
  • Page 229: Purchase Epson Ink Cartridges And Maintenance Box

    Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
  • Page 230: Removing And Installing Ink Cartridges

    Extra High-capacity Magenta Yellow Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
  • Page 231 3. Open the cartridge cover. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 232 5. Gently shake the new cartridge four or five times as shown. Then remove the cartridge from the package. Caution: Do not remove any labels or seals, or ink will leak. Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print.
  • Page 233 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Close the cartridge cover and push it down until it clicks into place. 9. Lower the scanner unit to begin ink priming. Caution: If you see a message that an ink cartridge is installed incorrectly, lift up the scanner unit, open the cartridge cover, and press the ink cartridge down until it clicks into place.
  • Page 234: Printing With Black Ink And Expended Color Cartridges

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Stop or Cancel Print to cancel your print job.
  • Page 235: Printing With Expended Color Cartridges - Mac Os X

    5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing With Black Ink and Expended Color Cartridges...
  • Page 236: Conserving Low Black Ink With Windows

    6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12.
  • Page 237: Replacing The Maintenance Box

    Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.
  • Page 238 3. Press the tabs and remove the duplexer (rear cover). 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 239 5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose of it carefully. 6. Insert the new maintenance box into the holder and push it all the way in. 7.
  • Page 240 Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
  • Page 241: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...
  • Page 242 You see this screen: 5. Select Nozzle Check. You see this screen: 6. Press one of the buttons. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean...
  • Page 243: Checking The Nozzles Using A Computer Utility

    Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Done, then press OK. • If there are gaps or the pattern is faint, select Clean the Print Head , then press OK and continue. 9.
  • Page 244 • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue.
  • Page 245: Print Head Cleaning

    Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Replacing Ink Cartridges and Maintenance Boxes Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the...
  • Page 246: Cleaning The Print Head Using The Product Touch Panel

    Cleaning the Print Head Using the Product Touch Panel You can clean the print head using the touch panel on your product. 1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes). 2.
  • Page 247: Cleaning The Print Head Using A Computer Utility

    6. Press OK. 7. Select the cleaning cycle you want to run, then press one of the buttons. Note: Use the nozzle check pattern to determine which colors need cleaning. You can save ink by cleaning only selected colors. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it.
  • Page 248 2. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
  • Page 249 4. Select the cleaning cycle you want to run, based on the nozzle check pattern. 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6.
  • Page 250: Print Head Alignment

    Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again.
  • Page 251 1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes). 2. Press the home button, if necessary. 3. Select Setup, then press OK. 4. Select Maintenance, then press OK. You see this screen: 5.
  • Page 252: Aligning The Print Head Using A Computer Utility

    6. Press one of the buttons to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. After the alignment sheet is printed, you see a series of screens asking you to select the best square in each pattern set.
  • Page 253: Cleaning The Paper Path

    5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
  • Page 254 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. 3. Check the back of the ejected paper to see if it is clean. 4. Repeat as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related topics...
  • Page 255: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 256 Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left. 7. Open the ADF cover and use a soft, dry, lint-free cloth (microfiber is recommended), to clean the rollers and the interior of the ADF.
  • Page 257: Transporting Your Product

    8. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to ship your product or transport it a long distance, prepare it for transportation as described here.
  • Page 258 Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts Print Head Alignment Print Head Cleaning...
  • Page 259: Solving Problems

    • Right-clicking the product icon in the Windows taskbar • On the Maintenance tab in the printer settings window • On the Start screen (Windows 8) or in the EPSON program group under your product name (other Windows versions) Parent topic:...
  • Page 260: Product Status Messages

    The ink pads are near the end of their service life and the message will be nearing the end of its displayed until the ink pad is replaced. Contact Epson to replace ink pads service life. Please before the end of their service life. (To resume printing, press one of the contact Epson Support.
  • Page 261: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 262 5. Select Maintenance, then press OK. 6. Select Nozzle Check, then press OK. 7. Press one of the buttons. The nozzle check pattern is printed. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected...
  • Page 263: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 264: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after 6 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 265: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 266: Network Software Cannot Find Product On A Network

    • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. •...
  • Page 267: Cannot Print Over A Network

    Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
  • Page 268: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
  • Page 269: Solving Copying Problems

    2. Press the left or right arrow button, select Wi-Fi Setup, then press OK. 3. Select Wi-Fi/Network Status. 4. Press one of the buttons to print the network status sheet. (Press the Stop/Reset button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have.
  • Page 270: Product Makes Noise When It Sits For A While

    • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Alignment Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems...
  • Page 271: Paper Jam Problems Inside The Product

    • Do not load binder paper with holes in the cassette. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related topics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps below to clear the jam. 1.
  • Page 272 Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open. 4. Remove any paper inside, including torn pieces.
  • Page 273: Paper Jam Problems In The Paper Cassette

    5. Close the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette, follow the steps below to clear the jam.
  • Page 274 Note: If you cannot pull out the cassette, turn the product off, unplug it, and disconnect any cables. Then carefully stand the product on its side and remove the cassette. 3. Carefully remove any paper jammed inside the product.
  • Page 275: Paper Jam Problems In The Duplexer (Rear Cover)

    4. Gently insert the paper cassette. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Jam Problems in the Duplexer (Rear Cover) If paper has jammed in the duplexer (rear cover), follow the steps below to clear the jam.
  • Page 276 3. Carefully remove any jammed paper. 4. Remove any jammed paper from the duplexer.
  • Page 277 5. Open the duplexer.
  • Page 278 6. Carefully remove any jammed paper stuck inside. 7. Reattach the duplexer.
  • Page 279: Document Jams In The Automatic Document Feeder

    8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps below to clear the jam.
  • Page 280 Caution: Make sure you open the ADF cover before removing any jammed pages. Otherwise the product may be damaged. 4. Carefully remove any jammed pages. 5. Close the ADF cover, then open the document cover.
  • Page 281 6. Carefully remove any jammed pages in the direction shown.
  • Page 282 7. Close the document cover. 8. Raise the ADF input tray. 9. Carefully remove any jammed pages. 10. Lower the ADF input tray to its original position.
  • Page 283: Paper Ejection Problems

    11. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
  • Page 284: Product Icon Does Not Appear In Windows Taskbar

    • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. •...
  • Page 285: Error After Cartridge Replacement

    • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and Printers and Faxes.) 2. Right-click your product name, select Printing Preferences, and select your product name again if necessary.
  • Page 286: Solving Page Layout And Content Problems

    • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead. • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged.
  • Page 287: Inverted Image

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
  • Page 288: Incorrect Margins On Printout

    Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Selecting Printing Preferences - Mac OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...
  • Page 289: Incorrect Characters Print

    • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. • Access the Extended Settings (Windows) or Printing Preferences (Mac OS X) and select Remove White Borders.
  • Page 290: Incorrect Image Size Or Position

    Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...
  • Page 291: White Or Dark Lines In Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 292: Faint Printout Or Printout Has Gaps

    • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Turn off any high speed settings in your product software. • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images.
  • Page 293: Grainy Printout

    • The ink cartridges may be old or low on ink, and you may need to replace them. • Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. •...
  • Page 294: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
  • Page 295: Solving Scanning Problems

    • Make sure Epson Scan is selected in your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan. • Check the connection setting and test the connection using Epson Scan Settings:...
  • Page 296: Solving Scanned Image Quality Problems

    Mac OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
  • Page 297: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
  • Page 298: Image Is Distorted Or Blurry

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
  • Page 299: Back Of Original Image Appears In Scanned Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...
  • Page 300: Scan Area Is Not Adjustable In Thumbnail Preview

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
  • Page 301: Cannot Receive Faxes With A Telephone Connected To Your Product

    Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
  • Page 302: Solving Memory Card Problems

    Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product. Memory Card Does Not Fit Into a Slot Cannot View or Print Photos from a Memory Card Cannot Transfer Photos To or From a Memory Card Cannot Access Memory Card From a Networked Mac Parent topic: Solving Problems...
  • Page 303: Cannot Access Memory Card From A Networked Mac

    • Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select Control Panel > Programs > Programs and Features. Select then uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
  • Page 304: Uninstalling Product Software - Mac Os X

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8: Select Epson Event Manager and click Uninstall.
  • Page 305: Where To Get Help

    – (remove) icon to remove it. Parent topic: When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at www.epson.com/support (U.S.) or...
  • Page 306 Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales).
  • Page 307: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements Mac System Requirements...
  • Page 308: Mac System Requirements

    Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: •...
  • Page 309: Automatic Document Feeder (Adf) Specifications

    Effective pixels 10200 × 14040 pixels at 1200 dpi Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Image data 16 bits per pixel per color internal...
  • Page 310: Fax Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 311: Printable Area Specifications

    8 × 10 inches (203 × 254 mm) 3.5 × 5 inches (89 × 127 mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Paper types Plain paper and paper distributed by Epson Thickness 0.003 inch (0.08 mm) to 0.004 inch (0.11 mm) Weight...
  • Page 312 Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum Envelopes...
  • Page 313: Ink Cartridge Specifications

    Left: 0.12 inch (3 mm) minimum, 0.67 inch (17 mm) recommended Bottom: 0.20 inch (5 mm) minimum Top: 0.20 inch (5 mm) minimum Right: 0.12 inch (3 mm) minimum, 1.65 inches (42 mm) recommended Parent topic: Technical Specifications Ink Cartridge Specifications Color Cyan, Magenta, Yellow, Black Cartridge life...
  • Page 314: Electrical Specifications

    Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications...
  • Page 315: External Usb Device Specifications

    External USB Device Specifications Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. CD-R, DVD-R, and Blu-ray CD-ROM/CD-R: 700MB drives DVD-ROM/DVD-R: 4.7GB (CD-RW, DVD-RW, DVD+R, DVD+RW and Blu-ray Discs are not supported) Magneto-optical drive 1.3GB...
  • Page 316: Network Interface Specifications

    Compatible types SDHC miniSD* miniSDHC* SDXC miniSDXC* microSDXC* microSDHC* microSD* Memory Stick Duo Memory Stick PRO Duo Memory PRO-HG Duo Memory Stick Micro* MagicGate Memory Stick Duo Media format DCF DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant Voltage requirements 3.3 V...
  • Page 317: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 318: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. FCC Compliance Statement Software Notice...
  • Page 319 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 320: Software Notice

    interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 321 2. We provide the source code of the GPL Programs, LGPL Programs, Apache License Program and ncftp license Program (each is defined in Section 6) until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code above, please contact the customer support of your region.
  • Page 322 Apache License This printer product includes the open source software program "Bonjour" which apply the Apache License Version2.0 ("Apache License Program"). Bonjour License This printer product includes the open source software program "Bonjour " which applies the terms and conditions provided by owner of the copyright to the "Bonjour ". Net-SNMP license This printer product includes the open source software program "Net-SNMP"...
  • Page 323: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 324: Libtiff Software Acknowledgment

    Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.
  • Page 325: Default Delay Times For Power Management For Epson Products

    Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

This manual is also suitable for:

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