Fru Identification - Lenovo ThinkPad S431 Hardware Maintenance Manual

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Special-bid model
This model is a unique configuration that has been negotiated between Lenovo and the customer. A unique
MTM consists of a 4-character MT, a 4-character model, and a numeric 2-character country code is provided
to the customer to place orders (example: 20AA000955). The country code assigned is numeric and does
not designate a specific country or region. The custom model factsheet for the MTM indicates which country
the special-bid MTM is set up for. Special-bid offering is not generally announced.
Standard model
Standard models (fixed configuration) are announced and offered to all customers. The MTM portion of the
machine label consists of a 4-character MT, a 4-character model, and an alphabetic 2-character country
code. The country code assigned is alphabetic and represents a designated country or region (example:
20AA0009UK).

FRU identification

Two information resources, iBase and eSupport, can be used to identify which FRUs are used to support
the system.
Using iBase
iBase is a Lenovo internal Web site that can be used to look for key component FRUs for a specific
MTM, including FRU part numbers and FRU descriptions. Only Lenovo authorized technicians have the
right to access iBase.
To use iBase for FRU identification, do the following:
1. Go to:
http://lpos.lenovo.com/ibinapp/il/Login.jsp
2. Log in with the Lenovo AD credentials.
3. Input the required product information, and then click Go. The key component FRUs are displayed.
Using eSupport
eSupport can be used to view the warranty status of key commodities built in a particular machine serial.
To view the warranty status of the key commodities on the computer, do the following:
1. Go to:
http://www.lenovo.com/support
2. Click Warranty & Services.
3. Click Check Warranty Status.
4. On the Warranty Status Lookup page, click Parts Lookup.
5. Type your machine type and serial number, and then click Submit.
eSupport also can be used to view the general FRU list for a product.
To look for FRU information on eSupport, do the following:
1. Go to:
http://www.lenovo.com/support
2. Click Parts & Accessories.
3. Follow the instructions on the screen to select product.
4. Click Products and Parts Detail.
5. On the PRODUCT AND PARTS DETAIL page, click the Parts Detail tab to view the FRU list.
.
Chapter 2
Important service information
23

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