A Startup Problem - Lenovo ThinkPad R50 Troubleshooting Manual

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Solving computer problems

A startup problem

Problem:

The Microsoft Windows operating system will not start.

Solution:

Use the Access IBM Predesktop Area to help solve or identify your

problem. Starting the Access IBM Predesktop Area is easy. If, for some

reason the Access IBM Predesktop Area does not open, do the following:

1. Turn off your PC, and then turn it back on again.

2. Watch the screen carefully while your PC starts. When the message "To

3. After the Access IBM Predesktop Area opens to the Utilities page, you

ThinkPad

R50 Series Service and Troubleshooting Guide

interrupt normal startup, press the blue Access IBM button." is

displayed at the lower left of the screen, press the blue Access IBM

button. The Access IBM Predesktop Area opens to the Utilities page. A

window such as this will appear:

can select from the following icons:

v Start setup utility opens the IBM BIOS Setup Utility program.

v Recover to factory contents erases all files on primary partition--the

C drive--and installs the software contents present when your PC

was manufactured. Call the IBM HelpCenter for help and

information before using this recovery method. (See the telephone

numbers in this publication under "Calling IBM" on page 38.

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