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Error Message
Please call an attendant. We are sorry for the
inconvenience.
The user name contains invalid characters. User
name cannot contain more than 255 characters
and must contain alphanumeric characters.
The backup file "<specified_file_name>" does
not exist.
All data fields are empty.
Badge template not found.
Parking permit template not found.
Backup Directory does not exist.
Error Messages
• Check the printer connections.
• Check that the database file is located at the currently specified
file path. If the database file is on a network computer, check
that the network is running correctly. If the database still cannot
be accessed, it may be corrupted; therefore, restore the backup
file. (page 72)
• Exit Self Check-in mode, and then following the instructions that
appear in the lower-right corner of the window.
The user name contains invalid characters. Specify a user name
with alphanumeric characters.
• Check that the path to the file has been correctly entered.
• Type in the correct path to the desired backup file.
Enter data in required fields.
Verify that the Administrator has not moved or deleted the badge
template.
Verify that the Administrator has not moved or deleted the parking
permit template.
• Confirm the location of the backup files set by the Administrator.
• VM-100 software is unable to access the back up files. Please
verify local/network connection.
Remedy
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