To Get Support From The Hp Customer Care Web Site; To Call The Hp Customer Care Center - HP OmniBook XE2-DE - Notebook PC Setup Manual

To get support from the HP Customer Care Web site

Another Web site useful to OmniBook owners is HP Customer Care: www.hp.com/cpso-
support/guide/home.html. This Web site provides information about:
Self-help tools, such as bulletin boards, CD-ROM subscriptions, and service parts
information
The basic services included with your warranty, as well as descriptions of enhanced
and custom services
Obtaining software updates
Support telephone numbers for HP products

To call the HP Customer Care Center

If you are unable to solve a problem with your OmniBook, you can call the HP Customer
Care Center. The Customer Care Center will assist you at no charge, during the term of
the warranty; you are responsible only for the telephone charge. During the free
assistance period, HP will assist with questions about:
Applications and operating systems included with your OmniBook
HP-described operation environments and conditions
HP accessories, HP upgrades, and basic operation and troubleshooting.
HP will not be able to help with questions about:
Non-HP hardware, software, operating systems, or usage not intended for—or not
included by HP with—the product
How to repair the product yourself
Product development or custom installations
Consulting.
To locate the Customer Care Center in your area, look up your region in the following
table. HP Customer Care Centers will assist you for free during the term of the warranty;
you are responsible only for the telephone charge. Refer also to the Web site
www.hp.com/cpso-support/guide/home.html.
Getting Support for Your OmniBook PC
Service and Support
Setup Guide 53