HP OmniBook 5500 - Notebook PC User Manual page 24

Troubleshooting
Solving Basic Problems
sys a: c:
Last resort: The following commands delete all files on drive C, so you must
reinstall your files after running these commands:
fdisk
format c: /u
Then reinstall all of the original files on drive C using the HP Recovery CD and
Support Utility disk. See the Installation and Setup guide for instructions.
If your operating system is Windows 95
If no text is displayed during reboot, or if things stop before you see "Starting
Windows 95...", the unit probably requires service.
If you see "Starting Windows 95..." during startup followed by error messages,
reboot again—but when you see "Starting Windows 95...", press
startup menu. Choose a startup option that might help you discover or fix the
problem.
Use the "safe mode" option to start Windows with a basic configuration.
Run ScanDisk (in System Tools) to fix problems with drive C. You can also
make other changes to repair your startup files.
Use the "step-by-step" option to step through each startup command to find
where problems occur, so you can repair or restore any files indicated.
If drive C (the hard disk) isn't working properly, insert the Support Utility floppy
disk in the floppy drive, then press
choose the Minimum Startup option. At the MS-DOS prompt, type
scandisk c: to fix certain problems with drive C. You can use other
commands on drive A to try to repair drive C. Then remove the floppy disk and
try rebooting again. If it still doesn't start, you could try reinstalling all of the
original files on drive C. See the Installation and Setup guide for instructions.
1-24
(to restore core MS-DOS files).
(to reinitialize drive C)
(to prepare drive C for storing data)
CTRL+ALT+DEL
to get the
F8
to reboot from drive A—then