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Related Manuals for SMC Networks EZ Connect SMC8002CM
Summary of Contents for SMC Networks EZ Connect SMC8002CM
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Page 1: Installation Guide
EZConnect USB/Ethernet Cable Modem DOCSIS v1.0 Certified USB Port for Fast Easy Installation on Windows 98/2000/Me and XP Up to 38 Mbps downstream, 10 Mbps upstream Throughput BPI provides encrypted secure data transmission across the cable network Installation Guide SMC8002CM... -
Page 2: Table Of Contents
USB C ....13 ONNECTING A TO THE ABLE ODEM WITH A ABLE ......17 ABLE ODEM OWER N AND NITIALIZATION EQUENCE VERIFYING INSTALLATION ............18 ................18 NTERNET ONNECTION TROUBLESHOOTING ................18 FAQ ......................19 EVENT LOG MESSAGE............... 21 SMC8002CM Installation Guide... - Page 3 SW U ....................25 PGRADE WEB USER INTERFACE ..............26 .............27 NTERFACE ..............28 ABLE ODEM ONFIGURATION ................28 ABLE ODEM TATUS ...............31 PERATION ONFIGURATION ..................31 NTERFACE ....................32 VENT ............32 EARCH REQUENCY ARAMETERS ...................33 THERNET ............33 HANGE SERNAME AND ASSWORD SMC8002CM Installation Guide...
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Page 4: Introduction
Internet use TCP/IP to communicate with each other. Universal Serial Bus. A port that connects up to 127 peripheral devices — including modems, printers, scanners, keyboards and PC mice — to a single PC in a networking arrangement. SMC8002CM Installation Guide... -
Page 5: Overview
OVERVIEW Cable Modem Box Contents This package consists of the following components: Ø One SMC8002CM cable modem unit Ø One AC to DC power adapter Ø One straight-through Ethernet cable (1.8m) Ø One USB cable (1.5m) Ø One 3.5” diskette containing the Windows 98/Me/2000 USB drivers Ø... -
Page 6: Front Panel Led Descriptions
Ø RECV: Indicates that data is being received from CMTS to the cable modem. Ø S YNC: Indicates the connection status between the cable modem and the CM system. Ø READY: Indicates that the cable modem has finished the ranging/ registration process and is ready to send/receive data. SMC8002CM Installation Guide... -
Page 7: Features And Specifications
Ethernet for connection to your computer. Security: Supports DOCSIS Baseline Privacy to secure data integrity for safe information exchange. System Compliance: The SMC8002CM cable modem is compliant with Microsoft WHQL device driver requirements. Compatibility: The SMC8002CM cable modem is DOCSIS certified which ensures interoperability with all DOCSIS configured systems. -
Page 8: Product Specifications
Non-operating: 14°F to 158°F (-10°C to 70°C) Humidity 5 to 95% non-condensing Cable Interface Type F coaxial connector LAN Interface Ethernet 10/100BaseT (RJ-45) USB Interface USB Series B Connector Regulatory Compliance FCC part 15, UL/CSA C22.2, CB, VCCI SMC8002CM Installation Guide... -
Page 9: Installation Procedure
Plug the cable modem’s power adapter into the wall outlet. Check if the cable modem’s power LED is on and initialized. Power on all other devices: PCs, Ethernet hub and all other equipment when applicable. SMC8002CM Installation Guide... -
Page 10: Physical Placement
Caution: To ensure compliance with FCC limits, connection to the cable system must be made with a high-quality, shielded cable. If the quality or general condition of the coaxial cable is in question, it is recommended that you replace the coaxial cable. SMC8002CM Installation Guide... -
Page 11: Verifying Power Requirements
Ø Do not work on the system, connecting or disconnecting any cables (Ethernet, cable, or power) during periods of lightning activity. The possibility of serious physical injury exists if lightning should strike and travel through those cables. SMC8002CM Installation Guide... -
Page 12: Connecting Power
Ø Connect one end of the Ethernet cable to the cable modem's Ethernet port at the rear of the unit. Ø Press the cable end firmly into the cable modem’s Ethernet receptacle and connect the other end to your PC. SMC8002CM Installation Guide... -
Page 13: Connecting Apc To The Cable Modem With Ausb Cable
Ø Locate the USB cable and c onnect one end of the USB cable to the cable modem's USB port. Ø Connect the other end of the USB cable to your computers USB port. Ø You will see the dialog box below display on your PC. Ø Click “Next”. SMC8002CM Installation Guide... - Page 14 Ø Select ‘Search for the best driver for your device.’ Ø Click “Next”. Ø Insert the SMC8002CM driver disk into your floppy drive Ø Select “ Floppy disk drive” Ø Click “Next”. SMC8002CM Installation Guide...
- Page 15 Ø Select “SMC USB Cable Modem”. Ø Click “Next”. Ø Windows is now ready to install the driver for the SMC USB Cable Modem. Ø Click “Next”. SMC8002CM Installation Guide...
- Page 16 Ø Place your Windows installation CD in the CD-ROM drive Ø Click “OK”. Ø When the Installation completes. Ø Click “Finish ”. SMC8002CM Installation Guide...
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Page 17: Cable Modem Power-On And Initialization Sequence
“Troubleshooting” to solve the problem. Ø After verifying operation, remember to keep the cable modem under the recommended temperature requirement of 32° to 104° F (0° to 40° C). Keep the area around the cable modem free from dust. SMC8002CM Installation Guide... -
Page 18: Verifying Installation
Ethernet or USB is operational. TROUBLESHOOTING Installation problems with the SMc8002CM cable modem are commonly due to the cable system and its topography. The LEDs on the front panel of the cable modem reveal operational status and help you determine problem areas. See Section 2.2.2 for the layout and description of the LEDs on the unit’s front panel. -
Page 19: Faq
Q: None of the LEDs are on when I power on the cable modem. Check the connection between the power adapter and the cable modem. If the error still exists, you may have a hardware problem. Please contact your local service provider. SMC8002CM Installation Guide... - Page 20 95 and Windows NT do not support networking function through the USB interface. Ensure the USB installation process and results are correct. Ensure there is a good connection between the PC and the cable modem. Malfunction or bad quality of the USB cable can cause link failure. SMC8002CM Installation Guide...
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Page 21: Event Log Message
T03.0 Failed to acquire MAC framing. Error stats? Retry #'s? # of bad frames? T04.0 Failed to Receive MAC SYNC frame within time-out period. T05.0 Loss of Sync. (Missed 5 in a row, after having SYNC'd at one time) SMC8002CM Installation Guide... -
Page 22: Failed To Obtain Upstream Parameters
21 R102.0 Retries exhausted for polled CM (report MAC address). After 16 R101.0 errors 22 R103.0 Unable to Successfully Range CM (report MAC address) Retries Exhausted 23 Undefine 24 R104.0 Failed to receive Periodic RNG-REQ from modem (SID X), timing-out SID SMC8002CM Installation Guide... -
Page 23: Ranging Failed: Rng-Rsp Ranging Response
50 I112.0 Max Down Stream Bit Rate configuration is invalid format 51 I112.1 Max Down Stream Bit Rate configuration setting is unsupported 52 I113.0 Max Up Stream Bit Rate configuration setting invalid format • ID Text 53 I113.1 Max Up Stream Bit Rate configuration setting unsupported SMC8002CM Installation Guide... -
Page 24: Registration Failed: Reg-Rsp Registration Response
74 D00.0 DHCP CM Net Configuration download and Time of Day 75 D01.0 Discover sent no Offer received, No available DHCP Server 76 D02.0 Request sent, no Response 77 D03.0 Requested Info not supported 78 D03.1 DHCP response doesn't contain ALL the valid fields SMC8002CM Installation Guide... -
Page 25: Tod Failed
90 E107.0 Upgrade Fail due to Bad image 91 E104.0 TFTP failure: de_open failed 92 E105.0 TFTP failure: de_read failed 93 TFTP failure: file size > %d Bytes 94 TFTP success (%d bytes) 95 E101.0 TFTP %s from %08X SMC8002CM Installation Guide... -
Page 26: Web User Interface
WEB USER INTERFACE The user can view the configuration and status of the SMc8002CM cable modem through a web browser. If you want to access the web user interface, you have to connect the PC with the cable modem using either Ethernet or USB cable before it is powered on. The procedure is described below. -
Page 27: Web User Interface Home Page
The sub menu contains 5 categories of information about CM. They are: Ø Cable Modem Configuration Ø Cable Modem Status Ø Operation Configuration Ø Interface Rate Ø Event Log These information categories are explained below. SMC8002CM Installation Guide... -
Page 28: Cable Modem Configuration
Click the option “upstream status” and the web user interface displays upstream status of the cable modem and options for cable modem status, downstream status and upstream burst descriptor. SMC8002CM Installation Guide... - Page 29 IP connectivity using DHCP, establish time of day, transfer operational parameters through TFTP, register connection, and initialize BPI. ² Downstream status information contains downstream locking status, downstream frequency, downstream modulation type, downstream interleave depth, downstream receive power level, and downstream SNR. SMC8002CM Installation Guide...
- Page 30 ² Upstream burst descriptor information contains modulation type, differential encoding, preamble length, preamble value offset, EFC error correction (T), EFC codeword information bytes (k), Scrambler Seed, maximum burst Size, Guard Time Size, Last Codeword length, Scrambler on/off. SMC8002CM Installation Guide...
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Page 31: Operation Configuration
Click this option and the web user interface displays packet numbers, time and packet rate of interfaces – Ethernet, cable and USB. This page will be refreshed every second as shown below. The user can click Reset to reset all statistics. SMC8002CM Installation Guide... -
Page 32: Event Log
Click this option and the web user interface displays index, first time, last time, counts, level, ID and text of event log. This page will be refreshed every ten seconds as shown below. Set Search Frequency Parameters The user can choose to set history frequency and frequency range. SMC8002CM Installation Guide... -
Page 33: Set Ethernet Type
If an incorrect user name and password are keyed -in, the web user interface displays “Authorization Fail!!” and user name and password are unchanged. Otherwise, the web user interface responds with “Success!!” and the user name and password are changed. SMC8002CM Installation Guide... - Page 34 86-10-6235-4958; Fax 86-10-6235-4962 Taiwan: 886-2-2659-9669; Fax 886-2-2659-9666 Asia Pacific: (65) 238 6556; Fax (65) 238 6466 Korea: 82-2-553 -0860; Fax 82-2-553-7202 Japan: 81-45-224-2332; Fax 81 -45-224 -2331 Australia: 61-2-9416-0437; Fax 61 -2-9416 -0474 India: 91-22-8204437; Fax 91 -22-8204443 SMC8002CM Installation Guide...