SMC Networks EZ Connect SMC8014 Install Manual

SMC Networks EZ Connect SMC8014 Install Manual

Cable modem gateway

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EZ Connect™ Cable Modem Gateway
Install Guide
SMC8014
- 1 -

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Summary of Contents for SMC Networks EZ Connect SMC8014

  • Page 1 EZ Connect™ Cable Modem Gateway Install Guide SMC8014 - 1 -...
  • Page 2 Copyright Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC.
  • Page 3: Table Of Contents

    CHAPTER 1 | Introduction Features and Benefits Package Contents Minimum Requirements CHAPTER 2 | Getting to know the EZ Connect™ Cable Modem Gateway LED Indicators Rear Panel Description Resetting and Restoring the EZ Connect™ Cable Modem Gateway CHAPTER 3 | Installation...
  • Page 4: Chapter 1 | Introduction

    CHAPTER 1 | Introduction Congratulations on your purchase of the EZ Connect™ Cable Modem Gateway. SMC is proud to provide you with a powerful yet simple communication device for connecting your local area network (LAN) to the Internet. Features and Benefits EZ 3-Click Installation Wizard - A new and improved way to install your Gateway •...
  • Page 5: Package Contents

    Please register your product on SMC’s web site at http://www.smc.com. System Requirements You must meet the following minimum requirements: Provisioned Internet access from a cable operator that has approved the SMC8014 • A computer equipped with a wired network adapter with TCP/IP installed.
  • Page 6: Chapter 2 | Getting To Know The Ez Connect™ Cable Modem Gateway

    CHAPTER 2 | Getting to Know the EZ Connect™ Cable Modem Gateway The EZ Connect™ Cable Modem Gateway is the perfect all in one solution, for the home or business environment. This full-featured device has: An approved DOCSIS 1.1 and 2.0 Cable modem •...
  • Page 7: Rear Panel Description

    CATV Connect your cable line to this port. Rebooting and Restoring the EZ Connect™ Cable Modem Gateway The Reset button is located on the rear panel of the Gateway. Use a paper clip or a pencil tip to push the Reset button.
  • Page 8: Chapter 3 | Installation

    Note: If this modem was NOT installed by your cable provider (ISP) or is being used to replace another cable modem – please contact your Cable Operator to register the SMC8014. Without registering the modem with your cable operator it will be unable to connect to the cable network system.
  • Page 9: Chapter 4 | Configuring Your Computer

    CHAPTER 4 | Configuring your Computer The information outlined in this chapter will guide you through the configuration for the following Operating Systems: Windows 95/98 • Windows Me • Windows 2000 • Windows XP • Apple Macintosh • Configuring Windows 95/98/Me 1.
  • Page 10: Configuring Windows 2000

    Configuring Windows 2000 1. Access your Network settings by clicking [Start], choose [Settings], and then select [Control Panel] 2. In the Control Panel, locate and double- click the [Network and Dial-up Connections] icon 3. Locate and double-click the [Local Area Connection] icon for the Ethernet adapter that is connected to the Gateway.
  • Page 11: Configuring A Macintosh Computer

    6. Reboot your PC. Configuring a Macintosh Computer You may find that the instructions here do not exactly match your screen. This is because these steps and screen shots were created using Mac OS 10.2. Mac OS 7.x and above are all very similar, but may not be identical to Mac OS 10.2.
  • Page 12: Chapter 5 | Configuring The Ez Connect™ Cable Modem Gateway

    After you have configured TCP/IP on a client computer, use a web browser to configure the EZ Connect™ Cable Modem Gateway. The Gateway can be configured by any Java-supported browser including Internet Explorer 5.0 or above, or Netscape Navigator 5.0 or above. Using the web management interface, you can configure the Gateway features and view its settings.
  • Page 13: Accessing The Ez Connect™ Cable Modem Gateway Web Management

    Accessing the EZ Connect™ Cable Modem Gateway’s Web Management To access the EZ Connect™ Cable Modem Gateway’s web-based management screens, follow the steps below: 1. Launch your web-browser. NOTE: Your computer does not have to be ONLINE to configure the EZ Connect™ Cable Modem Gateway.
  • Page 14: Chapter 6 | Navigating The Web-Based Administration

    From this section you can configure new passwords for the [cusadmin] account. You can also set the Idle Time Out value that the SMC8014 will keep an admin account logged in for. The default Idle Time Out value is 10 min.
  • Page 15: Nat

    LAN IP Use the LAN section to configure the LAN IP address for the Gateway and to enable the DHCP server for dynamic client address allocation. You can also configure the Lease Time for the DHCP clients on your network. Private LAN IP Settings Define the Gateway’s private LAN settings.
  • Page 16 To access the Port Forwarding configuration page, on the Side Navigation bar, click on [NAT] link and then click on the [Port Forwarding] link. This Port Forwarding function supports 2 types of Services: Predefined Service • Customer Defined Service • Predefined Service The Predefined Service option has a pull-down menu with several popular Service Applications, such as HTTP (80), FTP (20/21), and AIM/ICQ (5190).
  • Page 17 Customer Defined Service Rule (Custom) The Customer Defined Service section allows you to custom configure a Port Forwarding rule with any Traffic type (TCP/UDP/TCP and UDP), Public Port, and Private Port. To configure this custom option, follow the steps below: 1.
  • Page 18: Firewall

    With this configuration, all HTTP (Web) TCP traffic on port 8000 from any IP Address from the WAN side will be redirected through the firewall to the Internal Server (192.168.0.100) on port NOTE: This configuration is useful because you don’t have to reconfigure your web server to accept traffic on a different port, you can do this configuration on the Gateway.
  • Page 19 The second section is used to configure Access Rules for the Private LAN to the Internet. These rules will block services on the private LAN to the Internet. For convenience, each Access Control section includes 2 filtering options: Predefined Filtering •...
  • Page 20 3. On the Customer Defined Filter page, define a Name for the service/application that you want to block. NOTE: The Name is only for reference purposes. 4. Then select the protocol type from the pull-down menu that they would like to block. The options are TCP | UDP | TCP/UDP.
  • Page 21 To configure a Special Application Rule, follow the steps outlined below: 1. On the Side Navigation bar, click on [Firewall] then select [Special Application] 2. Click on the [Add] button on the Special Application page to access the [Trigger] configuration section. 3.
  • Page 22 URL Blocking This section allows you to control the content network. This feature is good for both business and parents looking to control the content accessible from a web browser. To access the URL Blocking configuration page, on the Side Navigation bar, click on [Firewall] link and then click on the [URL Blocking] link.
  • Page 23 To access the Schedule Rule configuration page, on the Side Navigation bar, click on [Firewall] link and then click on the [Schedule Rule] link. To enable this option, click the [Enable Schedule Function] checkbox. To configure Schedule Rules, follow the steps outlined below: 1.
  • Page 24: Tools

    TOOLS The Tools menu allows a user to Reboot the Gateway. To reboot the Gateway, follow the steps below: 1. Click the [Apply] button 2. Click [OK] on the confirmation dialog box 3. The Gateway will reboot. NOTE: The Reboot will be complete when the power LED stops blinking. STATUS The Status screen summarizes important information about the Gateway including WAN/LAN connection status, software version and hardware versions, and uptime statistics.
  • Page 25 The Cable Modem System Event Log shows diagnostic information about your connection and cable system. The Cable Status page shows the users the initialization process the SMC8014 has been through, and also includes the information about the downstream channel and the upstream channel on which the modem is connected.
  • Page 26: Appendix B | Troubleshooting

    This appendix describes common problems you may encounter and possible solutions to them. B.1 | Verify you are connected to the EZ Connect™ Cable Modem Gateway If you are unable to access the Gateway’s web-based administration pages, then you may not be properly connected or configured.
  • Page 27 Confirm that you have a good link light on the Gateway’s port to which this computer is connected. If not, please try another cable. If you have a good link light, please open up a DOS window as described in section A.1 and type “ipconfig /renew”...
  • Page 28 To verifying Your TCP/IP Connection is configured properly and you are able to access the EZ Connect™ Cable Modem Gateway’s web-based management screens – you can use the ‘Ping’ command in DOS. To access the DOS dialog window please follow the steps below: 1.
  • Page 29 You will also need to verify that the “HTTP Proxy” feature of your web browser is • disabled. Refer to Chapter 5 | Configuring the EZ Connect™ Cable Modem Gateway for more information. Check that you have a valid network connection to the Gateway.
  • Page 30 ACTION: Configure a Special Application rule as described in the Firewall section of CHAPTER • Confirm that an Access Control (Port Filtering) rule is not blocking the ports used by • the application. Refer to the Firewall section of CHAPTER 6. Contact your cable operator for assistance if you do not have this option available in •...
  • Page 31: Appendix C | Technical Specifications

    Auto data rate of: • 54, 48, 36, 24, 18, 12, 9, 11, 5.5, 2, and 1 Mbps 6 Mbps (802.11g) and (802.11b) Cable Modem Interface DOCSIS 1.1 and 2.0 RFI compliant • 64/256QAM auto detection • Supports maximum DOCSIS transfer rates •...
  • Page 32: Appendix D | Compliances

    APPENDIX D | Compliances FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against radio interference in a commercial environment.
  • Page 33: Appendix E | Technical Support

    APPENDIX E | Technical Support At this time, the SMC8014 is only distributed through cable operators. Contact your cable operator with any technical support needs you may have. PHONE From U.S.A. and Canada (24 hours a day, 7 days a week) (800) SMC-4-YOU •...
  • Page 34 SMC Networks, Inc. 38 Tesla Irvine, CA SMC8014 92618 - 34 - Rev. 1.0 – 4.02.05-TWC...

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