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EZ Connect Ethernet/
USB Cable Modem
Ethernet & USB Cable Modem -
DOCSIS 1.1
High-speed Internet access over a cable network system
Data rate up to 40 Mbps downstream, 10 Mbps
upstream
Always-on digital connection
DOCSIS 1.1 certified
Supports all Windows systems through its Ethernet
connection
USB support for Windows 98, ME, 2000, XP
Built-in support for SNMP Network Management
Supports USB and Ethernet concurrently
Supports up to 17 users (if allowed by service provider)
User Guide
SMC8011CM
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Table of Contents
Related Manuals for SMC Networks EZ Connect SMC8011CM
Summary of Contents for SMC Networks EZ Connect SMC8011CM
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Page 1: User Guide
Supports all Windows systems through its Ethernet connection USB support for Windows 98, ME, 2000, XP Built-in support for SNMP Network Management Supports USB and Ethernet concurrently Supports up to 17 users (if allowed by service provider) User Guide SMC8011CM... - Page 2 EZ Connect Ethernet/USB Cable Modem From SMC’s EZ line of award-winning workgroup LAN solutions October 2002 38 Tesla Irvine, CA 92618 Phone: (949) 679-8000...
- Page 3 Copyright Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC.
- Page 4 IMITED ARRANTY Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller.
- Page 5 * SMC will provide warranty service for one year following discontinuance from the active SMC price list. Under the limited lifetime warranty, internal and external power supplies, fans, and cables are covered by a standard one-year warranty from date of purchase. SMC Networks, Inc. 38 Tesla Irvine, CA 92618...
- Page 6 Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques,” NMB-003 édictée par le ministère des Communications. EC Conformance Declaration - Class B SMC contact for these products in Europe is: SMC Networks Europe, Edificio Conata II, Calle Fructuós Gelabert 6-8, 2 08970 - Sant Joan Despí, Barcelona, Spain.
- Page 7 This information technology equipment complies with the requirements of the Council Directive 89/336/EEC on the Approximation of the laws of the Member States relating to Electromagnetic Compatibility and 73/23/EEC for electrical equipment used within certain voltage limits and the Amendment Directive 93/68/EEC. For the evaluation of the compliance with these Directives, the following standards were applied: RFI Emission: •...
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Page 8: Table Of Contents
ABLE OF ONTENTS Introduction ........1 Key Features ..........2 Package Contents . -
Page 9: Introduction
Internet providers. It provides high-speed Internet access over the same cable network system that brings cable TV service to the home. The SMC8011CM modem provides DOCSIS 1.1 QoS support that allows different kinds of IP traffic to be directed into different service flows, with higher levels of service for particular kinds of traffic, e.g., multi-media... -
Page 10: Key Features
NTRODUCTION Key Features • High-speed Internet access over a cable network system • Data rate of up to 10 Mbps upstream and 40 Mbps downstream • Always-on digital connection eliminates dial-up delays and provides transparent Internet access when initiating a network request •... -
Page 11: Package Contents
• Quick Installation Guide • 1 SMC8011CM Driver and Documentation CD Immediately inform your dealer in the event of any incorrect, missing, or damaged parts. If possible, retain the carton and original packing materials in case there is a need to return the product. -
Page 12: System Requirements
NTRODUCTION System Requirements The EZ Connect Cable Modem requires the following PC features to operate: • For a USB connection: A PC equipped with a USB port Windows 98/ME/2000/XP The computer must be configured with the TCP/IP protocols • For an Ethernet connection: A computer with a 10/100 Mbps Ethernet connection The computer must be configured with the TCP/IP protocols... -
Page 13: Led Functions
ARDWARE The EZ Connect Ethernet/USB Cable Modem is an external cable modem product for high-speed Internet access applications, and complies with the DOCSIS 1.1 standard. The modem provides a concurrent USB and Ethernet connection to a PC or LAN and supports up to 17 users if allowed by your service provider. -
Page 14: Hardware Description
ARDWARE ESCRIPTION Color Green Green DHCP Client and Server The EZ Connect Ethernet/USB Cable Modem implements both a DHCP client and server. Dynamic Host Configuration Protocol (DHCP) allows the modem to connect to a network and obtain necessary IP parameters for communication on that network. -
Page 15: Installing The Modem
NSTALLING THE Locating the Modem The EZ Connect Ethernet/USB Cable Modem can be placed anywhere there is enough flat space, such as on a desktop or shelf. Connecting the Modem Power Socket USB Port Before connecting the EZ Connect Ethernet/USB Cable Modem, contact your cable service provider and check the following points: •... - Page 16 NSTALLING THE ODEM The modem must be properly connected to the service provider’s cable jack. If you are connecting both a TV and the modem to this outlet, you will need to connect a splitter to the cable jack outlet. The splitter filters the TV signal onto one cable and the network signal onto a second cable.
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Page 17: Wiring For Multiple Users (Optional)
Contact your service provider for availability and instructions if you need to configure your modem for multiple user service. The SMC8011CM supports many multiple user configurations. It can easily serve as a gateway to the Internet for up to 17 users. Multiple users are connected to an Ethernet hub or switch, which is attached to the SMC8011CM. -
Page 18: Ethernet Installation In Windows
NSTALLING THE ODEM Note: The maximum speed supported by the USB port is 12 Mbps. 2. The “Found New Hardware” screen will appear. Insert the driver disk. When prompted for the location of the driver, enter the drive letter of your CD drive. - Page 19 5. Select the option “Obtain an IP Address.” The EZ Connect Ethernet/USB Cable Modem will automatically assign an IP address to your computer. 6. Click the “Gateway” tab and record the addresses listed under “Installed gateways.” 7. Click the “DNS Configuration” tab. Locate the DNS servers listed under “DNS Server Search Order.”...
- Page 20 NSTALLING THE ODEM 6. Select the option “Obtain an IP Address automatically,” and click “OK” or “Close” to close each window. The EZ Connect Ethernet/USB Cable Modem will now automatically assign an IP address to your computer. TCP/IP Configuration Setting IP Address Subnet Mask Primary DNS Server...
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Page 21: Making A Connection To The Ethernet Port
• TCP/IP Configuration Setting IP Address Subnet Mask Primary DNS Server Secondary DNS Server Default Gateway Host Name Making a Connection to the Ethernet Port Use straight-through twisted- pair cable to connect the Ethernet port on the modem to a PC (or other network device such as a hub or switch). - Page 22 NSTALLING THE ODEM When inserting an RJ-45 connector, be sure the tab on the connector clicks into position to ensure that it is properly seated. Caution: Do not insert a phone jack connector into any RJ-45 port. Use only twisted-pair cables with RJ-45 connectors that conform with FCC standards.
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Page 23: Viewing Modem Statistics
IEWING ODEM TATISTICS The program provides a browser-based READ-ONLY display of the EZ Connect Ethernet/USB Cable Modem’s statistics, and is provided to help your ISP troubleshoot the modem connection in the event of connection problems. The default Ethernet Web server IP address is http://192.168.100.1. The EZ Connect Ethernet/USB Cable Modem DHCP server will automatically assign connected PCs an IP address from the DHCP IP address pool. -
Page 24: Rf Signal
IEWING ODEM TATISTICS RF Signal The RF Signal page provides information about the current Downstream and Upstream signal status of your EZ Connect Ethernet/USB Cable Modem. -
Page 25: Addresses
DDRESSES Addresses The Addresses page provides information about the servers your EZ Connect Ethernet/USB Cable Modem is using. If the cable modem did not connect to the Cable Modem Termination System (CMTS) or Customer Premise Equipment (CPE), it will show the default values displayed on this screen. -
Page 26: Configuration
The Configuration page provides information about the cable modem settings of the EZ Connect Ethernet/USB Cable Modem. If you want to reset to the default values, click “Reset SMC8011CM.” Note: To access the configuration interface, enter the user name “SMC”... -
Page 27: Log Message
ESSAGE Log Message The Logs page displays the last 300 events in memory. If over 300 events are recorded, the older entries will be dropped. To see new events, press the “Refresh” button on your browser. -
Page 28: Help Info
IEWING ODEM TATISTICS Help Info The Help page provides an overview of the Configuration Manager, and brief troubleshooting information. -
Page 29: Troubleshooting
Cannot Connect to the Internet • Confirm that you have established an account with your service provider and that two-way cable service is provided. • Check that your computer is properly configured for TCP/IP. See “Installing the Modem” on page 7. •... - Page 30 Inspect all network cables and connections. Make sure the network cable is securely attached to the network adapter’s connector. Make sure the correct network card driver is installed for your operating system. If necessary, try reinstalling the driver. Make sure the computer and other network devices are receiving power.
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Page 31: Port And Cable Assignments
Caution: DO NOT insert a phone jack connector into any RJ-45 port. Use only twisted-pair cables with RJ-45 connectors that conform with FCC standards. An Ethernet twisted-pair link segment requires two pairs of wires. Each wire pair is identified by two different colors. Each wire pair must be attached to the RJ-45 connector in a specific orientation detailed below. -
Page 32: Straight-Through Cable
ORT AND ABLE SSIGNMENTS Straight-Through Cable If the twisted-pair cable is to join two ports and only one of the ports has an internal crossover (MDI-X), the cable used must be straight-through. Straight-Through RJ-45 Pin Assignments Crossover Cable If the twisted-pair cable is to join two ports and either both ports are labeled with an “X”... -
Page 33: Specifications
General Standards IEEE 802.3 10BASE-T IEEE 802.3u 100BASE-TX USB 1.1 Media Connection USB cable connection to PC: 90-ohm shielded USB cable, maximum length 1.5m (5 ft.) Ethernet 10BASE-T: Cat 3, 4, or 5 UTP cable Fast Ethernet 100BASE-TX: Cat 5 UTP Cable F-type female 75-ohm connector to CATV coaxial cable PC Requirements Host Interface:... - Page 34 PECIFICATIONS Data Rate Downstream: 38 Mbps 30 Mbps (64QAM) 42 Mbps (256QAM) Upstream: 10 Mbps 320 ~ 5120 Kbps (QPSK) 640 ~ 10240 Kbps (16QAM) Frequency Range Downstream: 88 MHz ~ 860 MHz Upstream: 5 MHz ~ 42 MHz Bandwidth Downstream: 6 MHz Upstream:...
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Page 35: Physical Characteristics
Physical Characteristics Ports 1 USB Type-B USB spec. 1.1 (modem to PC) 1 RJ-45 10/100BASE-TX Ethernet (modem to computer, or to Ethernet hub/switch): supports 10/100Mbps, full/half duplex with auto-negotiation 1 F-type female 75-ohm connector LEDs PWR, ETH LINK, Cable ACT, Cable STS, ETH/USB ACT Dimensions 22.86 x 5.08 x 15.75 cm (9.0 x 2 x 6.2 in) Weight... - Page 36 86-10-6235-4958; 886-2-2659-9669; (65) 238 6556; 82-2-553-0860; 81-3-5645-5715; 61-2-9416-0437; 91-22-8204437; Model Number: SMC8011CM Revision Number: F4.2 E102002-R02 Fax (949) 679-1481 Fax 34-93-477-3774 Fax 44 (0) 118 974 8701 Fax 33 (0) 41 38 01 58 Fax 39 02 739 14 17...