Phone Troubleshooting - Blackberry Pearl 8110 User Manual

Reset a call timer
1. In the phone, press the Menu key.
2. Click Status.
3. Click Last Call or Total Calls.
4. Click Clear Timer.
5. Press the Menu key.
6. Click Save.
Phone shortcuts
• To answer a call, press the Send key.
• To insert a plus sign (+) when typing a phone number, hold 0.
• To add an extension to a phone number, press the X key. Type the extension number.
• To assign a speed dial number to a key, on the Home screen or in the phone, hold the key.
• To turn on the speakerphone during a call, press the full stop (.) key. To turn off the speakerphone during a call, press the full
stop (.) key.
• To switch the audio path to wired headphones during a call, press the full stop (.) key. To switch back to the previous audio path,
press the full stop (.) key again.
• To check your voice mail, hold 1.
• To type a letter in a phone number field, hold the Alt key. Use the multi-tap input method to type the letter.
• To view your contact list in the phone, hold the Send key.
• To switch phone numbers, in the phone, click your active phone number. Click a phone number.

Phone troubleshooting

I cannot make or receive calls
Try performing the following actions:
• Check that your BlackBerry® device is connected to the wireless network.
• If you cannot make calls and fixed dialling is turned on, verify that the phone number for your contact appears in your fixed
dialling list or turn off fixed dialling.
• If you have travelled to another country and you have not changed your smart-dialling options, dial the full phone number,
including the country code and area code, for your contact.
• If you are not receiving calls, verify that call blocking and call forwarding are turned off.
• If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is
set as the primary number.
37